Moe's Southwest Grill
Reviews and Complaints

Moe's Southwest Grill food was awful. one of the servers not wearing gloves, one of them wearing a hoodie.

Visited the store before 15:00 on Saturday 02 NOV All the food in my chicken bowl was burnt, vegetables in the containers were not flesh. The place was not clean, all the tables were not leveled, all rocking. The place looks disgusting, filthy no wonder there was no one coming to the store during our stay. Please look into cleaning the store and improve the...

Moe's Southwest Grill store

I use to be the Manager at the High Point Commons location in Harrisburg, Pa when Kim and John Gadjo were the owners. I went to this location today, Saturday 3 November at 12:45, there was one employee on the line, one on the register, the Manager was running around the store with gloves on, prepping food, wiping tables and then back in the back. The...

Moe's Southwest Grill the workers

The workers at this establishment are incredibly rude and I am never going back ever again. I do not get a lot of things on my burrito so I simply asked one of the workers to please add more rice. She gave me an attitude and started speaking a different language talking about me. Little does she know I know that language then she proceeded to follow me...

Moe's Southwest Grill whole building smells like gas

I work in the same building and came in this morning to the whole place reeking of gas... to the point it made me light headed and had a coughing fit almost immediately. When I went the other shops in the building they too were filled with gas. When I went to moes the employee told me they had left the pilot lights on all night. They didnt even let any of...

Moe's Southwest Grill service

Moe's Southwest Grill I was fired for no reason

Good morning, My name is Hunter-Owen J. Sciarrino I started working at moes on Tuesday, October 22nd, 2019 and I worked there until Friday, October 25th, 2019. The night shift manager, Angel, reported to the assistant manager, Sandra, that I was being disrespectful toward her with no further explanation. I assume that she was talking about Friday when my...

Moe's Southwest Grill burrito bowl

I came in for my birthday dinner on 10/29/2019, around 6pm. There were 3 people working at the time, and my husband and I were treated poorly. Which isn't the complaint I have, my burrito bowl had a piece of hair, which is disgusting enough but again I really wanted my food so I tried to finish it - then I ate a piece of plastic. I have complained to them...

Moe's Southwest Grill management

Every time I walk in there is one person working. She's very hardworking and does everything by herself even with a line to the door. The female assistant manager does nothing but sit in the back and I saw the general manager scraping chipotle ranch off of the silver counter in the back into a bottle. The management is terrible and disgusting. If anything...

Moe's Southwest Grill service

I go to Moes quite often and this was the absolute worst service I have ever experienced. It was around 6:30 and the Restaurant closes at 8 pm. Most of the tables were cleaned up and pushed to the side so there was not a lot of seating available. When I was going to order, I ordered nachos and got very few chips. When I asked to get rice the employee put...

Moe's Southwest Grill salt - unsalted chips

On today, I went to Moe's to purchase a "Burrito Bowl" when I asked to get unsalted chips there was a problem. What is the deal with getting "Fresh" chips at this location?! The employees nor manager has any customer service skills! I visit the Peachtree City location and you are able to ask for unsalted chips. This location is unsatisfactory and does not...

Moe's Southwest Grill barbacoa braised shredded beef

Moe's Southwest Grill cleanliness and hygiene.

October 18, 2019 between seven and eight o'clock I am in line for my meal to be prepared the first person greeted me and started my meal which I have no complaints against but the second preparer and cashier need to be instructed on proper hygiene. The second preparer in the serving line was making a previous customers meal and never changed his glove...

Moe's Southwest Grill burrito meal and attitude of staff

No Welcome to Moe's, sour faces, chicken all crumbs, put on half a spoonful and made to beg for more. Sour cream filled with different veggies and sauces So obviously not using a separate sanitary spoon. I have onion allergy and had an onion in my burrito. Tasted awful, chips overly salted, sweet tea was almost all water. Worse Moe's EVER! This is the 4th...

Moe's Southwest Grill poor service

After ordering my food, two of the staff behind the counter began to complain how I order the same meal each time i visit. What truly offended me was how the staff voiced their complaints right in front of me with both Anger and disgust. Moe's is my favorite restaurant so I was really offended by this unnecessary situation. When the staff prepared my food they hesitated to serve me as though I wasn't welcome.

Moe's Southwest Grill bowl incorrect

I order food for my roommates and i off of the app and my bowl was messed up. There was no queso and they put sour cream on it.the receipt shows it correctly under the second item. I hate sour cream so i wouldn't eat it. My roommate also didn't receive sour cream in hers in the first order. The third order did not have guacamole on it which we paid extra...

View 0 more photos

Moe's Southwest Grill customer service/ product/ cleanliness of restaurant

Hello, Today I was in ordering take out food. The line seemed very confused of who was ordering what. I had ordered a bowl of quest with a bag of chips. When it came, I questioned if that was a bowl that I had just paid for. No it was a cup! When I asked for more chips in the bag to go with my bowl of queso, the person gave my bag to the person behind me...

Moe's Southwest Grill bowl

Moe's Southwest Grill store

This location is not the cleanest. I wanted to sneak some pictures, but didn't have a chance. It smells like mop water, the salsa bar is always a mess, the chip station has an incredible amount of dust and build up on top. Spilled chips are even sitting behind it. I LOVE Moes and so does my family, but this place needs to be thoroughly cleaned. Please let...

Moe's Southwest Grill food

Moe's Southwest Grill service and product

I frequent Moe's restaurant about once or twice a week. Every time I go to the Newnan store, I get very very poor service from customer service to the food. The food either has flies surrounding it or it's cold. The chips are burned and the salsa bar is either nasty or they are out of salsa. I have tried to give them multiple chances, but I have finally...