Mondelez Global
Reviews and Complaints

On April 22, 2021, I opened a box of Ritz Crackers and removed a sleeve of crackers. As I opened the sleeve I noticed what looked like peanut butter on several crackers. I did not have any peanut butter that I intended to use with the crackers. I was puzzled and concerned. I removed more of the crackers and found soft cheese on two more of the crackers. At this point, I am shocked. How on earth did this happen. I examined the other sleeves, without actually opening them and discovered what looked like more peanut butter on one more of the unopened sleeves. I am really concerned about whether or not to purchase any more Ritz products. This seems like unsanitary production of this product.

I just opened the sealed plastic wrap in a box of Nabisco Wheats. They are the worst tasting crackers I have ever tasted. The second to worst was another Nabisco product: Nabisco Ritz crackers. After eating 6 or so, I threw the whole box out. They tasted like chemicals. The box was kept in a cool dry place and was never opened. It was past its expiration date but that should have made the crackers stale and not toxic tasting.

I once read that Nabisco was bought by a private equity firm years ago that the new owners wanted to squeeze more profit out of the company and, as a result, cut some of the quality ingredients going into the crackers. If I find that article, I will write a new post with the source.

I have eaten premium crackers since I was old enough to eat them and I am 55 years old. I have found that they are not as fresh and crispy as they used to be. I have since changed to Zesta crackers. They are light and crispy and always very fresh. Premium don't seem to be fresh from the moment you open them. I have given them many chances and it is always the same thing. Stale taste! What is the problem? Will not buy any more until I know that they are better. Please text me with a reply. Robin McCloy 1005 Crestwood, El Dorado, AR 71730. [protected]. Thank you!

I am shocked and highly disappointed that y'all think that an openly gay commercial is going to help you sell more crackers. It won't.
Y'all don't even need commercials to sell your crackers. You will definitely lose business and respect because of commercials like that. It's so sad that big businesses have to cater to special interest groups instead of mainstream America. If you depend on these groups to support your business, you're in trouble.

To start, this is not the company it was 60 + years ago I remember.
Nutter Butter
Packing sucks big time.
The peanut butter cookies must have been way too hot.
Peanut butter was smeared all over the inside of the package. Not much on the cookies. Purchased at Wal Mart Belle Vernon, Pa. 15012 on November 20 2020
16 oz
Barcode - 0 44000 04631 6
Best if used by 16 June21 AE 3 9A 1 05:33
This not quality by no means
Regards,

What the hell is in my crackers? In my entire life I never had an issue with ritz crackers but since you mexicans took over you apparently have 0 quality control. We are done buying any Nabisco/Mondalez products. Don't suggest to me that the box or the wrapping was damaged by some outside source either. This is crap and inedible. You can refund me for the entire box of 4 sleeves of crackers
Harry Snell
12175 nc hwy 42e
Tarboro, NC 27886

My grand daughter and I were eating crackers with soup and also with peanut butter. The crackers taste funny as if perfume was on them. I figured maybe it's me so I ate a few more later and still had the taste. I begin to go to the bathroom and move my bowels which made my stomach feel better. My grand daughter as well. I would like someone to look into this matter as something is definitely tampered with with these crackers.

Crackers in Texas Sep 10, 2020
Found two cracker paper tubes in a four tube 1-lb. box, to be incompletely sealed. Crackers were stale. Tried calling Mondelez Global customer service number and it was overloaded with messages and not accepting any. The recording said to go to www.snackworks.com for assistance. I don't see any way to contact Customer Service or management on this site. How does one leave a message to report a production problem to this company? This kind of customer service is making me suspicious.

Product date: 19NOV20XKS211 with additional production designation Mar-20, KEN [protected], [protected].

My entire family is upset that you have discontinued making the Rye Triscuit whole grain crackers. Is there any location in the U.S. where these are still available?

Words can not express what I feel right now! I have been eating Ginger Snaps just about all my life and I just purchased a box of Nabisco Ginger Snaps around the beginning of this month from the Fort Huachuca, AZ commissary. They had two left. I wasn't told that the cookies were taken off the shelf due to heavy Lead! Why was it still on the shelf in the Store!

I opened a new box of Nabisco Orginial Saltine Crackers topped with Sea Salt, on June 24, 2020. I had put several in some soup and when I ate a few by itself the taste was awful. It tasted like some type of chemicial. I got so sick and I am thinking it was the crackers. My husband ate the same thing except for the crackers and he is fine. Code on box 30OCT20AH302

Purchase two boxes at Publix grocery store they were ritz orginal crackers to my surprized hale the wrapers had peanut butter on the edges of some very crumbly and had a bad odor, can not return to the store because of the COVID19 virus. so i had to throw out the two boxes very dissappointed wasnt sure if somthing was wrong with the crackers that could have caused my family to get ill.
Floreein Parisi
11040 Basquin Ct
Port Richey Fl 34668

Would be nice to be compensated for the boxes that were not eatable.

Recently used an old family recipe and coated pork chops with crumbled saltines. Upon eating the pork chops we noticed a powerful, chemical taste like paint thinner. Upon inspecting the box of crackers, found two unopened sleeves as well as the one I used, that reeked of chemicals. We had to throw out our dinner as well as the crackers. Searching on line I've found a number of places where there are similar complaints, yet I'm unable to find any notice from Nabisco/Mondelez. How wide spread is/was this?

I regularly have nausea due to Lyme disease and other tick-borne infections. Saltines & Canada Dry Ginger Ale helped relieve nauseousness in my childhood and for the past 10+years . I always buy the same brand names & keep a rotating supply on hand for whenever my nausea strikes.

This past week on Monday I fell ill with a cold. Mucus drainage was upsetting my stomach. I got out some trusty Nabisco Saltines & Canada Dry Ginger Ale to relieve my nausea. Within 15minutes I was throwing up. No more nausea, just vomiting. That was unusual since my trusty remedy always seems to work quickly and effectively. Fast forward to today, Thursday. I have been nonstop vomiting violently ill with no relief to be found from my Saltines & Ginger Ale remedy. I have no other gastrointestinal symptoms except nausea followed by extreme vomiting. Every few hours after the last wave of vomiting ended, I kept alternating with consumption of Saltines (new unopened sleeves of crackers) & Ginger Ale (new small bottles) since that has worked for me for over 30years.

My nose stuffiness from my cold is improving & to my horror the Saltines I have been eating smell horribly nasty rancid spoiled and unhealthy! This has never happened before. The crackers were making me violently ill causing me to vomit! I threw the crackers I was eating (the whole box of them) in the trash & and opened a brand new box and checked the date. These new crackers are fine. No terrible smell. Ate about 7 crackers and the nausea is abating & no vomiting yet. The last box of crackers were bad & made me horribly ill with bad gastrointestinal effects.

When I searched the internet, I found put this happens quite frequently. What the heck is in Saltines crackers now or are there problems with manufacturing? The 1 thing that used to make my nausea go away instead turned it into full on vomiting. That is unacceptable. Saltines crackers used to last forever before going a little stale and now they don't even make it to their expiration date and cause food poisoning or illness ? I may never buy them again if the 1 thing I turned to that used to make me feel better now makes me ill and vomit uncontrollably. Wow. I am shocked. Clearly something has gone very wrong with quality control, sanitary/hygienic packaging, or food ingredient safety. I'm very disappointed.

Purchased on December 6, 2019 at Kroger in Perrysburg, Ohio 43551 on Carrondale Drive. Open them on December 20th at a family Christmas party. The crackers literally crumbled in the wax paper sleeve. Could not even put a cheese or meat slice on one without the cracker falling apart. Impossible a use to dip. Resolution: Make the Ritz Crackers like they used to be made. Will no longer be purchasing them in their present condition. Thank you.

I needed ginger snaps for a dessert that I was making, bought them instead of making them (BIG mistake). I bought Nabisco as I trusted the name and when I opened the box, I found nothing that looked like a ginger snap. They were hard flat disks that were so hard they almost broke my teeth! I paid more money for this box than I was thinking that I should (almost $5 for the 1 lb box) but thought the short cut was worth the time. So Wrong! I ended up making my own batch because I would in no way, take these cookies to a function with friends and neighbors. What were you thinking, Nabisco? So sorry ... I threw them out.

We opened a new box of saltines and added them to our chicken soup. The flavor and smell was off. I checked the soup. It was fine. So I checked the Nabisco Saltines. The box looked normal but when opened it had a strange smell to it. The crackers themselves smelled bad. The smell reminded me of fuel injector cleaner that burned on an engine. A smell that didn't dissipate with the box left open. The crackers felt almost oily or waxy oily. We had already put crackers in the soup. It was ruined. The flavor of the soup was overpowered by the smell and taste of the saltines. I immediately got sick.

I purchased a bag of Rits tosted chips and some of the chips had a bad flavor. I started looking at the chips and a lot of the chips have a black color in the chip. I am not sure if something was in the batter of the cracker but it definatly is not burnt. The bar code is
[protected] 3 and the date says 19jun20BD388 if that helps. I love the snack but this is not right.

My wife and I just went to put some crackers in our soup, and we both notice varnish like odour and couldn't figure it out for a second until she said it was the cracker. It was a package we had already opened, so we throw them out and grab another sleeve of unopened crackers, which had the same odour, so I grabbed the last package and the same thing. I kept the other two packages to get checked out. I ended up taking them out of my soup right away and ate the soup, however I'm not feeling the best right now, hoping it passes. I think I'll take them to a chemist and get them checked out.

I brought of the cheddar and they were burnt they don't taste good at all. I brought them from walmart and I love the chips any other time my favorite ones is cream cheese and onion. I am not happy with this bag it taste bad, just like burnt cheese. I never complain like this but it is bad burnt taste. Sorry for all this but some coupons would be nice or a free bad thanks in advance.