Mondelez Global
Reviews and Complaints

Your Nibisco Crackers Original saltine, have been my favorite cracker, until you decided to change the original saltine from salt to seasalt and they are NOT original anymore, so stop the false advertising, as the original saltine crackers did not have seasalt, I know for a fact as I have one of your original boxes with the ingredients listed on it, and seasalt was not one of those ingredients. Every since you changed the ingredients, your Original (false claim) are not crisp, they are tough as though they are stale. I have noted several complaints that state, they think they are buying old product that has expired, which is not the case, it is your new seasalt and maybe other items you change, but regardless these are not Nibisco Crackers Original. If you want to sell the crackers with seasalt, then tell the public the truth on the box, but for us who really like the original salt and loved the crisp cracker, bring them back and stop trying to fool us. Did you think we would not tast the difference and you would just sneak the word Original with seasalt onto the box and you could fool the public. Shame on you. Keebler saltine crackers was never my first choice, but at present, they have a much better cracker than yours, because you decided to try and fool your consumer with this crap you are calling your original saltine cracker. As for me and my family, we will be buying Keebler saltine crackers, until you decide to really go back to the Oringinal Saltine Crackers. Thank you for hopefully listening, James Cheyne

my pack of oreo has missing oreo out of packs been bying for a few years wood lick them back if i can i paid for them how can it be fixed i thanke if the pack shud be full send me my missing oreo at 4.99 a pack every 2 days adds up everett rodgers

Like so many others, I have had issues with an extremely strong diesel fuel smell on both saltines and graham crackers by Nabisco. Yesterday, made a graham crust. Had to throw the pie out it smelled and tasted so bad. Crackers were close to expiration date. Also, have complaint about expiration dates on package. The "best if used by" was printed in white on a dark background. Then the actual date was printed in black on dark blue background--almost impossible to read. Almost like company wants to make it very difficult for date to be seen.

I haven't purchased this product in a long time (diabetic) but recently bought these cookies for company. The package was easy to open & reseal - too easy as I discovered several cookies missing! Therefore how easy would it be for someone to tamper with them? Not wanting to possibly serve contaminated cookies, I threw the cookies away. Needless to say, I won't be making future purchases and will give your other products more scrutiny.

Today I gave my kids some saltine crackers, and my son immediately said they taste bad. I took one sniff and WHEW! They smelled like a refinery! I grabbed the entire box and took a whiff of the other sleeve, and yes, the same horrid chemical smell. You would think I'd learned my lesson. This was my second experience with this smell from the Nabisco branded saltine crackers. It really makes you wonder about the processing and/or packaging of these products. I can see from the comment boards that I am not alone and there are a few examples of this happening. Never again.

Opened a fresh sleeve of Nabisco "original" Premium Saltine Crackers, the "fresh stacks" sleeves, and the smell of chemical fumes was overwhelming. It smells like paint fumes or something. Called a friend over to smell them, who recoiled after sticking his nose in the sleeve. There is something very wrong with these crackers, I see a lot of other complaints about it, and they are NOT exaggerating. These are not just a little "off", these smell like someone doused them with spray paint. The worst part is that I was going to eat them because I was nauseous -- now I'm nauseous and have a headache.

I opened a package of Saltines and ate one and noticed a very bad taste and smell. I wasn't sure where it was coming from and started to eat another one and smelled the Saltine cracker and it reeked of a horrible chemical smell? Didn't smell like anything that could come from a food item. It has left a strong chemical taste in my throat and has left me feeling queazy. I have two small boys who eat Saltines a lot, I'd like to know the source and cause of this and determine whether it is a danger. Has anyone heard from Nabisco on this matter? It is very serious.

Opened a new sleeve of saltine crackers to use in soup. Crushed about 5-6 in my hand, noticing they felt stale. I decided it didn't matter since they were going in a non-cream soup and would be soggy anyway. I tasted one and immediately noticed a really disgusting taste. My first thought was that it tasted like motor oil. I picked them out of the soup, but the damage was done. I could still taste it, and threw the rest of the soup (and crackers, obviously). Thee crackers were past the expiration date by quite a bit, but since they were sealed I really didn't think it mattered. Guess I was wrong. The good news is maybe we've found a way to turn crackers into crude oil. Energy crisis solved.

Product purchased 2010 Box Serial No. [protected] and 2 packages were consumed with no odor. Recently, the product was opened after a long period of no use, and a profound obnoxious odor was present. The company said to just throw them out because the odor was probably from something in our cupboard. That is impossible since the crackers were sealed in air tight wrappers. Something is not right here. Last time I will purchase from Kraft Foods North America!

i am writing this within the last 3 days i have went to four different locations in columbus trying to buy these and they are never in stock and when i ask someone they just tell me they are out! is there a way i can get a coupon for this at its current sale price? please email me at [protected]@yahoo.com thanks

i bought four boxes of their one lb. saltines in May. The user complained about the taste change. Upon taking the box out when i had lunch with him the package smelled moldy. After checking the the boxes which all were in date we had to put them in the trash. No wonder he lost his appetite earlier. I found the product so bad that the garage had to be aired. I tried for a week to contact Kraft foods. We will go to the FDA. Also of no surprise Kellog is recalling their cereals for a similar packaging problem.

Nabisco krackers are no longer the same as they were for the 50 years that we have been buying them. They just are not worth carrying home. We also notice that they are not moving off the shelf at the store the way they use to.

the last 2 times i purchased saltine crackers from the Jackson, Ga Ingles Supermarket they were old. This box has a date of June 09 . Bar code [protected] Why do they sell old crackers?

This is a pet peeve, but here we go: I like the products, good snack food; however, one package in ten has a bad seal on one end or sometimes, both ends. If I open the box and neglect to check to see if the plastic sleeve is (Heat?) sealed at both ends, I sometimes get a trail of cracker crumbs across the table or worse, the kitchen floor. I have even had one package that was stale, the opening was so large. I have emailed the company with no reponse, I called to ask for communication with the quality staff at the bakery, and they took my name and sent me a coupon for a free box of crackers. It meant that they just want me to go away. "Don't bother us". If this was a one time event, I wouldn't be complaining, but it happens every month or two (I like these crackers, eat a lot).

My question is multi-pronged: 1) why is it that all the other Nabisco products are well sealed but not Saltines? 2)How can I reach someone in the quality department of Nabisco (a division of Kraft Foods) and have a rational conversation? This sealing issue is one that I have never run into before with a Nabisco product (I am a faithful customer) but Saltines has repeat problem after problem! They have to know about it. Oh; one time one of the packages had little bugs in it. Threw that one out.