Money Network Financial / EverywherePaycard.com
Reviews and Complaints

I use to do a lot of temp work, two years ago I worked for Apple One and they gave me a card. There is $4.00 on it. Last year I worked for Cornerstone I lost that card so this year Cornerstone gave me another card, even tho I asked for direct deposit. This was in January. Money network told me to fax my birth certificate and my id into them in February to verify my information. The staff from Cornerstone faxed it in, then. It is May I still have not heard anything from Money Network. So on May 18th I called and went through the same thing again. I sent in my birth certificate, my social security number, my driver's license, and a signed affidavit verifying my id. I was to call back in a couple of days. Tuesday, May 23 I called in and was told that they did get my information and to call back in a few day. I called in today May 27, and I was told to email my birth certificate to [protected]@firstdata.com. When I did this the email bounced back. So I called same day (today May 27) to see if I got the wrong email. Now they are telling me that they have not received my information and to fax it back in again. The company's customer service is in the Philippines. Now my information is somewhere out there and I can't get any answers. And they were willing to give me a fake email address. Is there anything I can do to protect myself.

I work as an employer for a global company, we use Money Network as a payment option. I have had several interactions with their customer service department where they have been less than helpful. The majority of the times they can hardly speak English let alone help resolve an issue. Most recently, I called and interacted with Lyla, who was extremely rude and unprofessional. I am extremely disappointed in the customer service that was provided to myself and my employees. Moving forward I will do all that I can to discourage any additional employees that work for my company to utilize the Money Network card as a payment option.

Had this card for almost a year and I've never had anything bad to say, until recently when they placed my card on a hold because of information verification under the patriot act. Its been 3 weeks with not update and I've faxed information 3 times as of May 25, 2017. Its annoying and taking too along besides the fact that I cant use my card to take out money I am not able to pay bills.

My balance was 469.65. cigarettes are 6.89 so my balance is 459.76. I take 30 dollars out of one atm so it should be 427.26 with atm fee. then i went to another atm and got 40 out dollars out of another atm and the balance should be 385.76 and then subtract 10 dollars worth of gas son my balance should be 365.76. My balance now says 315.41. What's the issue with more money being taken out of my account?

I having trouble getting in touch with someone so I can order me another card. The automative robot keeps saying they are having technicals difficulties and I think that is bogus that it last a whole day. I need to reorder a card and have it ASAP! What is the problem. I would like to actually speak to a real person and not a robot. I need access to my money

It says that my enrollment has not been submitted please call back and she I put last 4 digits of social it says experience difficulty please try again later my employer has verified that I have funds but I can't activate card smh and I need to get my money off so I need to be contacted immediately because this is ridiculous I worked my hours so why am I having problem with yours guys card this is very frustrating and irritating

I noticed that my Money Network Prepaid Debit Card is dangerously close to the expiration date so I have been relentlessly searching for a link or website with information pertaining to ordering and updated card. I just set up my direct deposit with my new employer on my Money Network card and since it expires November 2017, I am worried that I will not receive a new card in this short time period. This will interrupt my payroll process which is extremely important when you are starting a new job. I have logged in to my online account through Money Network and have still failed to locate a link for a replacement card. I would really appreciate any help you can provide me at this time. I am trying to avoid having to set up my direct deposit through a different prepaid card service such as Net Spend. I would like some positive feedback if possible. Thank you for your time.

Melissa Culbertson

I typed the number of my card and the last four digits of my ssn about 6 times in the past week trying to activate my payroll card, the robot on the phone tells me that I have entered an 'Invalid number of digits' each time. It has been nearly a week since i've gotten my card and nothing had changed. I would like my money transferred or a new card that will work at least, Cant get a human on the phone so i'm not sure where else to turn.

I received pay from my job directly deposited into money network card this Thursday evening the 11th of May. I have not been able to access my money to withdraw or to make a purchase of any kind. Customer service robot keeps saying the they are having technical difficulties. My bills do not accept that excuse. Will money network pay for my late fees? I doubt it. As soon as this is resolved Im leaving this madness. Also if there is no resolution today there will need to be legal involvement.

I have lost my card and I have been calling the number to cancel my card and get a replacement for over a week now and get the we are experiencing technical difficulties and are working to fix it which is ridiculous cause now I'm bout to be paid and have no way of accessing my money!😤😤😤😤😤😤😠😠😠😠😠😠😠😠😠😠😡😡😡😡😡

My card is lost and I looked on my summary and somebody been using my card and I just got paid on the 28th. I lost my card. My last transaction was at a latin grill restaurant for 18 dollars and some change but I checked my account and someone took 200 out at a atm in walmart it says. I had my pin wrote on back of my card. And its bugging me so bad. Is there a way my money can be refunded and could you cancel that card and replace it. Idk where I lost it at. Please tell me its a way I can get my money back bc its my card I use for my job. And I lost it and thats the only way I get paid is on that card.

They do absolutely nothing to help you. I mentioned to them on several occasions that I am a victim of identity theft a day needed to put a password or somehow make my account more secure and was told they cannot do that. Hello you are dealing with my money. So long story short someone transferred $1, 063 into some unknown account and money network only approved partial approval and refuses to return $500 that they let someone take. I filed a dispute, and an appeal and they have still done nothing. Money network is a piece of ### and a bunch of crooks.

My name is Joseph Chavis. I have just started a new job that uses money network cards for a paycheck. I transfered money into a personal bank 5 days ago but my money never arrived at the bank like i requested. I called them and told them the situation i even spoke with a supervisor. The supervisor told me to wait until tomorrow and hung up on me. I called back and explained the situation and told them they were looking at a lawsuit if they didnt get the situation straightened out. Every supervisor i talked with hung up on me.

This service is very unreliable. I have been waiting to receive a replacement card since April 7th it's the 21st and they can't even properly assist me on at least transfering my funds into a personal bank account after being without any access to all my payroll deposits for two weeks plus. Now they are charging me another 7 dollars to send another replacement card with an overnight delivery fee just so I can expect to receive my card in a reasonable time frame. I am highly upset and even more dissatisfied in this service.

Lost my card as of the 14th, last Friday, after I had just got into an accident. Dealing with my car over the weekend I didn't notice my card missing until Sunday. Turned out I felt my card in the ATM machine at my job and if they aren't comerica cards they get shredded. I've been trying to call to just at least use a check and get a new one sent since Monday. However, every time I call they are experiencing "technical difficulties " and now I have no way of using my money. I need to pay rent by tomorrow.

These incompetent people just made my account $260 in the negative by saying that a flight I booked almost a week ago had just posted their transaction today and that they don't see any transaction from apr 14 when I booked and took my flight out of atl. I will be filing a complaint with the attorney general's office first thing in the morning! They refused to give me an email address to send proof of my screenshot and email's confirmation.

Please inform me on if this dirty lieing company does not offer overdraft protection, how could my flight go through? How? Adp money network deducted it immediately from my card and I took a screenshot and a confirmation email was sent to me! So again how did it go through last friday when I got paid if they don't offer overdraft protection nor no money was available on my card? Ridiculous!

And to add insult to injury they hung up on me twice when I asked for a supervisor I did get their names and will be getting rid of this bs! They need to be closed down... Suckas!

Like everyone else, I've misplaced my card and need immediate access to my funds, yet when I call their hotline, I get told that there's "technical difficulties" and they'll be fixed soon, yet they never have and I continue to get this ridiculous message and still can't get a replacement. And there's no email or a way to contact a real human, so I have to keep trying the hotline (which will never work I assume) or their MAILING ADDRESS (because I'd love to wait 3 weeks for a new card!). They need to fix this. I have no other way of accessing my money so this is real #####, thanks Money Network!

Okay so my card is stolen currently I had over 95$ on my card check my account I have nothing I have been trying to get in contact for my funds and this is really beyond ridiculous for myself to keep getting to technical difficulties and you guys are the worst ever and if I could I would tell every person do not ever get a card from you EVER ! I'm beyond pissed off right now and I need a call or email asap and my funds to be placed on my card or in my bank ASAP

Any time I have attempted to call about a stolen card I am told there's technical difficulties. I've been trying for four days now. I've got rent due in three days and now have no way to pay it due to the lack of help I've received. This is the only pay option the franchise I now work for offers and I'm thoroughly unimpressed and annoyed with it thus far.

They refuse to give me my money back after an gas station triple charged money off my card on Fri. March 31st, 2017. I called the first day it happened, the said give it three days. It's been three days (which today is Mon. April, 1st 2017) and now I am getting a run around from this company. This is the second time this has happened. The only reason I have this card is because it's through my employer. Why do I have to get the run around, they refuse to let me speak to a supervisor. Telling me a supervisor will call me back. I'm not going for that. All I want is my money back. I see I'm going to have to get my lawyer invohttp://www.wordhippo.com/what-is/the-plural-of/train.htmlvled