Morgan Properties review: Non communication on essential service

On today Friday, Dec 1, starting at the hour of 12noon, we have been without running water. When I called the leasing office for residents services, I spoke with Jada who informed me @3:21pm that the water outage would be over in 15 minutes. She also informed me that emails had been sent to residents to notify us of the cutoff, however, after confirming that she had the correct email address, I searched every folder in my email and could not locate an email from the property. She also could not confirm with me the date or estimated time that she sent the email. At 4:40pm I called again to get an update, I did not get the agents name but they repeated the same line of “the outage will be over in 15 minutes”, to which I had heard over an hour before. Since I was not made aware of this water issue, it has cause extreme stress. I have not been able to shower, flush my toilet, wash my hands, cook, etc for almost 5 hours now and the leasing agent(s) are not able to possibly just WILL NOT provide me with an accurate update.