MovieStarPlanet
Reviews and Complaints

I was 18 at the time and had made a new friend on msp and all of a sudden they were saying something like give me your password or ill hack you even though she didn't know my login details before i told her and i didn't know what to do so being the stupid teen i was i gave it to her but i really want it back because i had made that account two years prior and had tons of stuff on it abd tons of friends that i dont want to lose so please help me get it back.

Hi, I am surprised and shocked that without my authorisation £3.50 has been taken from my credit card ending 7051.I never purchased anythings from Movies Star Planet.My Children might have clicked on movie or games but they very young children and they are not that age that it will cost money.So far I understand it is kind of trap for the young children. But it is completely out of my knowledge and it seems to me it is completely immoral and illegal to charge money without justify the age or the legal account holder.I hope you will refund the full amount and close my account .Thanks

Regards

Banna saha.

Ive been locked out of my account for "Sharing personal information" which by the way, i never did, the person who reported me doesnt know what theyre talking about because ive never even done that, its stupid to do, and the only "Sharing" that i did was tell someone what my username was so that i could justify that was my other account and then the following day you locked me out. I think thats stupid. And it keeps changing too, it was 1 day on my mobile phone and then 2 days on my PC.

Hi msp yes i know im only 12 but i want my account back. This girl xo//aubrey// xo wanted to trade and she told me her instagram account was theaesthetics666 and we talked. I traded my accounts xxparisxx41 xxlexibaexx4 alex2468fire1 >{paris}< and gansterroller123 for her accs and she made me change the email to either the starting of the email gore or valirie. If you look on xxparisxx41 and lexibaexx4 and >{paris}< and on alex2468fire1 there shuld be aconfirm email chnage or an original email on ther which the email is [protected]@gmail.com. which is my email. 29 people told me this girl didnt cam so i trusted her. Until i looked at her guest book and it had a buch of things like i want my account back or packer or hacker. I cry and i cry for beliving peopple i started from a level 28, level 19, level 14, and a level 13 to a levlel 3 . Please also feel free to contact my mother at [protected]@aol.com and feel free to contact my mom at [protected]. Please dvange my accounts and email me at [protected]@gmail.com when you got the accounts back and changed the email that it was on which was my email. Please give me my accounts back and change the password to james0114. I love playing with you msp! But the hundreds of dollars my mom spent on her, its a shame that you guys lock out people like my main xxgamersgirlxx, i wasnt home and i told my cuzin my pass and she did inaproprite stuff to and locked me out ive been trying to explain that for 3 or 2 years and you guys till wont unlock it even though it wasnt my fault! I love msp but my mom will sue you if she has to and all my accounts dont come back from this scammer and my main account xxgamersgirlxx doesnt get unlocked. Sincerly the 12 year old, Cali Kigar!
5?22/19
email: [protected]@gmail.com
moms email: [protected]@aol.com
moms phone number: [protected]
language- english
Lake elsinore, California USA

ok my account name is >Lonley potato< a little while back i gave it away as a trade then we traded back and she got another one of my accs with drips on them. she made me go firsts and she made me put her email in my other account and didnt change my lonley potato one back to mine. she hacked me i had to make a noob account witch is not fair. i feel like callint the police. i would apreciate if u can get my account back for me taht would be great. my email is [protected]@mail.com if u need to reach me i need that account i payed money for vip on taht account its not fair she scammed me like that. u guys dont do sum i will take matters into my own hands mabey get yall shut down. so pls email me and get my account back pls quick. i will complain everyday till i get it back. i want the pc to be lol123 and that would be amazing pls help?

My account was hacked and i know who hacked my account and they changed the email and password so i couldnt change the password or anything. She told me to give her my roblox password and i just blocked her thinking they were empty threats i guess i was wrong and she hacked my account Is there anyway to get my account back i spent a lot of time earning everything on it

I am so done with MSP. I am probably on my fifth account now, since all my previous Ones have been hacked. All of which, I have definitely spent some kind of VIP on. Now I am on my current account, and I am trying to buy more VIP after everything that's happened already, and it's refusing my payment. I have spent the last hour looking for a contact support phone number, for a movie star planet. I have literally not been successful whatsoever. Not only is VIP expensive ones have been hacked. All of which, I've definitely spent some kind of VIP on. Now I am on my current account, and I am trying to buy more VIP after everything that's happened already, and it's refusing my payment. I have spent the last hour looking for a contact support phone number, for MovieStar planet. I have literally not been successful whatsoever. Not only is VIP expensive and being hacked makes that all go to waste, but also the fact that I literlaly can't contact moviestar planet. Literally Contacting Ariana Grande would be easier. I need the REAL support number, if there even is one.

The incident happened today 1-8-19 at around like let's say 8: 40 am. I wanted to play moviestarplanet, but it wouldn't let me log in. I don't know what is wrong with it. My internet connection seem fine, my browser worked fine. I think maybe msp might be down?! I don't know. That is what I'd like you to repair. I would also be hoping you'd make some changes to msp. Msp is getting a little bit boring to some members and if you'd make some of the changes we request, maybe you'll gain more users/members. Thank you for taking your time to read this.

When i logged in i saw my star coins gone (not completely) and my diamonds and when i went to see gifts two see if someone gifted. Their self they given 3 accounts gifts that i never approved of! so i was wondering of you could get me something to make up for that or if you can band 2/3 accounts . The name of my account is kitten3912 and the name of the user of the of the haker is Li0R1 please contact me at [protected]@gmail.com, thank you for your time

Hi there
Daughter received messages from the account of her best friend claiming to have gotten into her friends account. They then went onto say they knew who they both were, using both their first names. They said they knew which school they attended, again using the schools name. The said the knew where they lived and gave the children's house name and street. The messages also read, I know where you play! I want to watch you sleep! My daughter was terrified, as was her friend. Her friend hadn't been at home when her account had been sending these messages to my daughter. I am really shocked that this could happen on a children's game. I would like an explanation as to how this could happen and who could possibly have been sending these messages!
Amber Lanigan

My account RainbowStitch49, won't let me login. I have tried about 10 times and I can't log in. I know my password is correct and I know that my username is correct. I had a friend play on my account earlier today. she is one of my closest friends. Please solve this problem or I will only say bad thing about MSP. Thank you. And alot of my other accounts have not been letting me login. also. But those don't matter only RainbowStitch49 matters.

01-21-19
I believe that a user should be able to have more than 3 best friends and an unlimited amount of friendships in general or lest restrictions. 5 would be a decent number. I would appreciate this change in the site which would make it more enjoyable since limits have to be kept on. I personally have connected with certain people but I cant label them as best friends because of not being able to cross over the number choice which is again. only 3.

I was hacked on this game, with things that cost over 200 dollars and the game refuses to give back the items.
Moviestarplanet doesn't care about their players and just wants to make money. It's as simple as that, money w****s
If you're going to create a game, make it a lot harder to be able to hack other accounts. Make it so it can realize you're up adress or something because hacking is WAYYYY to common, and to not even give back the items? People can technically sue you for this and I Recommend yiu do something about it.

My account Minakia last year got hacked by some girl named ll Lynns Rares ll. i'm not sure how she has done it but i really would like that account back named Minakia. it was hacked i believe in July 2018 i had V.I.P on it but, as it was hacked i wasn't able to get any accounts up to level 16 again. my number is [protected] and if you can call me what the password is if you find it out! thanks -
Movie star planet user

It is seemingly impossible to directly contact any MSP staff. My account was deleted, and I want it back NOW. Stupid that I have to come to a secondary website to submit a complaint that most likely won't be reviewed. I am fed up. I had VIP, and had put well over a years work into that account. This happened to me about 6 days ago, and it has still been left unresolved. I sent numerous emails that stated the exact same thing, and I am tired of an automated response. If the players of the game really mattered, you would fix something as soon as you could. Very disappointing and angering. Contact me FAST @[protected]@gmail.com. Thank you.

every time I put in my exact password and username it tells me "sorry but your login failed. invalid username and password" but I put in my email for I forgot my password[that I verfied] and it said we don't have specified a user in our database. This is very annoying please fix this my usernames are Abbylovesunicorns, Abbylovesunicorns, and Abbylovesicecream

I promise I didn't do anything and I hope you understand can u please unblock me please because my vip is gonna expire can u please unblock me I was hacked and please unblock me my mum has paid a lot for vip I don't want it to go to waste and someone took my dimonds can u please give me some please unblock me today I need to go on it please I love your game it's the best can u let me enjoy it

I wasn't doing anything bad and than y'all blocked me for a day. I was talking to my REAL LIFE friend and y'all yeeted me out. My account it @cheetahpink16. Please unblock me. I didn't do anything. This is very serious. I payed money for this account and I expect to be able to use it. I understand your guidelines, but I didn't do much. It a fairness there is people doing a lot worse then what I did. I said a little tiny word that didn't matter because we say it to each other everyday at school. There is people on Movie Star Planet calling me an a**wipe for who knows why. I just think you should unblock me for today.
Im sorry!
Sincerely, one child that is keeping your business going.
contact me at [protected]

hi this is cute elephantlover and i was hacked by a account thats name is prettyflowergirl06 and she took 4 of my animations and 1 of my clothing and 2 hairs
and i was wondering if u could get it back to me and ban her because i worked really hard to get my stuff and i would greatly appreciate it if u could get it back to me. Please email back if u could get it back to me.

Last night in December 18th by daughter bought vip for 29.99 and someone hacked her account and changed her password so she can't get back on. My older daughter found the person on MSP and asked for the password back and the person said the only way they would do that was if my daughter bought her vip coins. I have screenshotted the conversation. My daughter would love to get her account back and the money she lost cause the other person spent it. Please contact me at([protected] or email [protected]@aol.com
Thanks
Summer Rangel