Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Vehicle Rental and Leasing U-Haul International Poor or non service
U-Haul International

U-Haul International review: Poor or non service

P
Author of the review
2:59 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Paid for a move ($415,23) on may 23 2022 from a uhaul to an upstairs bedroom (full suite). Person moved one box and then left. Moving help was no help for a refund. Credit card charge is under dispute. Moving help say they are a transaction company and cannot assist. That is because they transact garbage. They have a good website, and marketing pitch, but customer beware! Because they are not worth your money!

I tried to reach out to the company immediately when the issue occurred, but no response by web or telco.

The pics provided are of two tiny women, and one disabled veteran moving a uhaul contents that the company was paid a lot of $ to do!

Desired outcome: Paid a lot of $ to move some boxes and heavy furniture from the street to inside the house. The company took my money, moved one light box, and left. I would like a refund for services not provided.

View 0 more photos
More
Send message
Copy link
Report
0 comments
Add a comment

More U-Haul International reviews & complaints

U-Haul International - refuel policy unfair to the consumer 18
U-Haul International - traffic ticket fee 18
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
U-Haul International - scam charges 7
U-Haul International - unauthorized charges 10
U-Haul International - flawed review system do not trust it! 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
U-Haul International - truck rental
U-Haul International - Movinghelp.com Review: Charged Twice, Order Not Booked, Terrible Support, Technical Glitches
U-Haul International - Unprofessional and Disappointing Experience with All Star Movers through MovingHelp
U-Haul International - issue with owner after renting a uhaul trailer
U-Haul International - Disappointing Experience with MovingHelp: Overbooked, Shortened Hours, and Unmotivated Movers
View all U-Haul International reviews and complaints

  1. U-Haul International Contacts

  2. U-Haul International phone numbers
    +1 (800) 528-0355
    +1 (800) 528-0355
    Click up if you have successfully reached U-Haul International by calling +1 (800) 528-0355 phone number 0 0 users reported that they have successfully reached U-Haul International by calling +1 (800) 528-0355 phone number Click down if you have unsuccessfully reached U-Haul International by calling +1 (800) 528-0355 phone number 0 0 users reported that they have UNsuccessfully reached U-Haul International by calling +1 (800) 528-0355 phone number
    Roadside Assistance
    +1 (800) 528-0361
    +1 (800) 528-0361
    Click up if you have successfully reached U-Haul International by calling +1 (800) 528-0361 phone number 0 0 users reported that they have successfully reached U-Haul International by calling +1 (800) 528-0361 phone number Click down if you have unsuccessfully reached U-Haul International by calling +1 (800) 528-0361 phone number 0 0 users reported that they have UNsuccessfully reached U-Haul International by calling +1 (800) 528-0361 phone number
    Propane
    +1 (866) 963-0286
    +1 (866) 963-0286
    Click up if you have successfully reached U-Haul International by calling +1 (866) 963-0286 phone number 0 0 users reported that they have successfully reached U-Haul International by calling +1 (866) 963-0286 phone number Click down if you have unsuccessfully reached U-Haul International by calling +1 (866) 963-0286 phone number 0 0 users reported that they have UNsuccessfully reached U-Haul International by calling +1 (866) 963-0286 phone number
    Sustainability
    +1 (866) 323-4591
    +1 (866) 323-4591
    Click up if you have successfully reached U-Haul International by calling +1 (866) 323-4591 phone number 0 0 users reported that they have successfully reached U-Haul International by calling +1 (866) 323-4591 phone number Click down if you have unsuccessfully reached U-Haul International by calling +1 (866) 323-4591 phone number 0 0 users reported that they have UNsuccessfully reached U-Haul International by calling +1 (866) 323-4591 phone number
    U-Haul Car Share
    +1 (800) 223-6218
    +1 (800) 223-6218
    Click up if you have successfully reached U-Haul International by calling +1 (800) 223-6218 phone number 0 0 users reported that they have successfully reached U-Haul International by calling +1 (800) 223-6218 phone number Click down if you have unsuccessfully reached U-Haul International by calling +1 (800) 223-6218 phone number 0 0 users reported that they have UNsuccessfully reached U-Haul International by calling +1 (800) 223-6218 phone number
    Supply And Purchasing
    +1 (888) 886-0782
    +1 (888) 886-0782
    Click up if you have successfully reached U-Haul International by calling +1 (888) 886-0782 phone number 0 0 users reported that they have successfully reached U-Haul International by calling +1 (888) 886-0782 phone number Click down if you have unsuccessfully reached U-Haul International by calling +1 (888) 886-0782 phone number 0 0 users reported that they have UNsuccessfully reached U-Haul International by calling +1 (888) 886-0782 phone number
    Payments
    +1 (800) 468-4285
    +1 (800) 468-4285
    Click up if you have successfully reached U-Haul International by calling +1 (800) 468-4285 phone number 0 0 users reported that they have successfully reached U-Haul International by calling +1 (800) 468-4285 phone number Click down if you have unsuccessfully reached U-Haul International by calling +1 (800) 468-4285 phone number 0 0 users reported that they have UNsuccessfully reached U-Haul International by calling +1 (800) 468-4285 phone number
    Customer Service
    +1 (866) 404-0355
    +1 (866) 404-0355
    Click up if you have successfully reached U-Haul International by calling +1 (866) 404-0355 phone number 0 0 users reported that they have successfully reached U-Haul International by calling +1 (866) 404-0355 phone number Click down if you have unsuccessfully reached U-Haul International by calling +1 (866) 404-0355 phone number 0 0 users reported that they have UNsuccessfully reached U-Haul International by calling +1 (866) 404-0355 phone number
    Used Trucks for Sale
    +1 (866) 277-6855
    +1 (866) 277-6855
    Click up if you have successfully reached U-Haul International by calling +1 (866) 277-6855 phone number 0 0 users reported that they have successfully reached U-Haul International by calling +1 (866) 277-6855 phone number Click down if you have unsuccessfully reached U-Haul International by calling +1 (866) 277-6855 phone number 0 0 users reported that they have UNsuccessfully reached U-Haul International by calling +1 (866) 277-6855 phone number
    Retail Web Orders
    +1 (800) 528-6042
    +1 (800) 528-6042
    Click up if you have successfully reached U-Haul International by calling +1 (800) 528-6042 phone number 0 0 users reported that they have successfully reached U-Haul International by calling +1 (800) 528-6042 phone number Click down if you have unsuccessfully reached U-Haul International by calling +1 (800) 528-6042 phone number 0 0 users reported that they have UNsuccessfully reached U-Haul International by calling +1 (800) 528-6042 phone number
    U-Haul Business Accounts
    +1 (800) 528-7134
    +1 (800) 528-7134
    Click up if you have successfully reached U-Haul International by calling +1 (800) 528-7134 phone number 0 0 users reported that they have successfully reached U-Haul International by calling +1 (800) 528-7134 phone number Click down if you have unsuccessfully reached U-Haul International by calling +1 (800) 528-7134 phone number 0 0 users reported that they have UNsuccessfully reached U-Haul International by calling +1 (800) 528-7134 phone number
    +1 (602) 263-6194
    +1 (602) 263-6194
    Click up if you have successfully reached U-Haul International by calling +1 (602) 263-6194 phone number 0 0 users reported that they have successfully reached U-Haul International by calling +1 (602) 263-6194 phone number Click down if you have unsuccessfully reached U-Haul International by calling +1 (602) 263-6194 phone number 0 0 users reported that they have UNsuccessfully reached U-Haul International by calling +1 (602) 263-6194 phone number
    Director Of Investor Relations
    +1 (502) 382-7090
    +1 (502) 382-7090
    Click up if you have successfully reached U-Haul International by calling +1 (502) 382-7090 phone number 0 0 users reported that they have successfully reached U-Haul International by calling +1 (502) 382-7090 phone number Click down if you have unsuccessfully reached U-Haul International by calling +1 (502) 382-7090 phone number 0 0 users reported that they have UNsuccessfully reached U-Haul International by calling +1 (502) 382-7090 phone number
    Board Member
    More phone numbers
  3. U-Haul International emails
  4. U-Haul International address
    Phoenix, Arizona, 85004, United States
  5. U-Haul International social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
U-Haul International Category
U-Haul International is ranked 6 among 118 companies in the Vehicle Rental and Leasing category
#04 Sixt Sixt #05 RentalCars.com RentalCars.com #06 U-Haul International U-Haul International #07 Turo Turo #08 Avis Avis

Most discussed complaints

Personal injury
1
(opinions to this review)
U-Haul International Alternatives
K10 Rent A Car Ibiza 5 reviews Economy Car Rentals 72 reviews NU Car Rentals 66 reviews Fox Rent A Car 104 reviews Careem 629 reviews