Mr. Lube Canada
Reviews and Complaints

I would personally try to do my own oil change and if not bring my vehicle to a qualified 5 minute oil change place and get what i pay for...

what would u expect?
it's a company that hires Liars and Criminals!
and yet still uneducative enough, to perform such simple task as oil change!?! lmao!
i suggest learn how to change oil yourself!, if u have a garage that is, or just go to a family owned mechanic shop
saves time and money. u just buy the filter and oil urself :)
there you won't risk of such failures, of waiting lines, the yukki coffee, and just the rude and obviously fake customer service, unless you enjoy supporting an unfair franchise?
anyways..just a thought..thanx for reading :P

No offense 'Beck" but based on my personal experience and the experiences of others that I have read both here and elsewhere - it would seem that the company you work for is not as forth coming on the problems they cause as you might think. Just once I'd like to see anyone from your company admit that an error on their part just 'might' be possible - instead of offering up all sorts of excuses and pointing fingers elsewhere. Despite what you might believe, you are not perfect. Your company is not perfect and sometimes things just go wrong. The longer your company continues to duck and deflect the worse it actually makes you look. My own experience has now made me a hard core advocate for others who have been screwed over by your company. You too will one day have an experience like this with some service provider and I hope when you do that you remember what YOU did to help the victim... Karma rules! You will get back what you give.

Sir, I work at a Mr. Lube and we take the quality of our workmanship very seriously. I'm sure if you bring your concerns to the manager directly he'll investigate your claim and if they were somehow negligent, they will take responsibility. One thing other readers should consider is what is the age and mileage of the car and what kind of service history it has. The oil filter is near the rear and bottom of the engine and when the rear seal is leaking (the gasket seperating the engine from transmission), it can appear that it is coming from the oil filter.

I’m very disappointed by the fact that being a loyal customer to MR lube, i went to one of your location to get my tire replaced but the garage denied the service as they wanted to go home and was in hurry to close the garage, it was still 15 minutes left for the closing tire.

I went to Mr. Lube located at Walmart#3029 @Parsond Road for my Tire change on 11-May-2023@9:35am.

I have a 2017chevy Malibu and my tires were on the rim. They charged me $128 plus tax. I inquired at other location and I was told it's $80plus tax.

I'm really pissed with this unreasonably high price.

I went to Mr. Lube on December 4 for regular oil change. It was done swiftly. But, once I left the place, I noticed an odd smell. I got suspicious. My car was emitting unusual amount of white smoke, once i was on highway, I felt number of jerks. My car won't move without jerking now.

I went to Mr Lube on November 22, 2022 for winter tire change and was informed that I needed to get new tire bolts by law which I later came to found out that This law doesn’t exist.

I came today to change my oil, they do the service as well and they add extra oil on the old oil without they clean it well and after thus it the gas start come from the muffler as purned my car mix oil with gas they cost me 204 $$ canadian dollers and the damge my car , the manger lies and i need my car fix

I used Mr Lube service at the Guelph location to regular oil change in my SUV. Next day there were oily spots on the garage floor under the car, and the oil level was 1cm above upper limit, also 2 covers
(oil filter and drain bold) were missing. I had returned to the store; after my complain they re-install covers (forgotten to install after oil changed) and corrected the oil level, but this was not very pleasant experience. First of all, they lied about putting new covers from their stock (installed old ones, originally from my car, dirty covers), finally didn't want to give a new receipt for the service provided.
It was my first and last time visit MR Lube shop. No recommended.

I went to the Guelph Ontario location...
These guys are vultures looking for any weakness of perception or knowledge to exploit in the customer. They were helpful, especially since I am a big guy and have decent car knowledge... BUT They said my cabin air filter was too dirty and needed to be changed, my fluids were dirty and needed to be changed, that it looked like a needed a full tune up... This was 3 months after I bought the car at my dealership dumped 2 grand into the car with a 200 point inspection. When I pointed out that my dealership JUST checked all this stuff they backed off and tried another grifter approach. For the 20 minutes I was there, they pushed 5 or 6 unnecessary repairs on me, saying my car needed it. I am never returning to ANY Mr. Lube location!

I have only ever had possitive experiences at this Mr. Lube location! They keep my car in fantastic running shape and they have educated me greatly on my vehicle and it's maintenance needs. I would not trust any other shop with my family's vehicles! Just one question though...how is fast food bad for your car?