Menu
For Business Write a review File a complaint
Mobile Telephone Networks [MTN] South Africa

Mobile Telephone Networks [MTN] South Africa review: benefited offer 1million naira 185

M
Author of the review
9:51 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I received a massage on my phone that I have benefited #1, 000, 000 in the 2009 october random draw, I was given a code, and I was ask to visit www.Xtracooloffer.com, within 24 hours for my reward. I have been trying to log on the site is not opening, is it a scam?... [protected]

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

185 comments
Add a comment
B
B
bunmi anna
NG
Jan 04, 2011 1:10 pm EST

pls i mistakenly misplace my puk no and i urgently need it

I
I
Iakov
US
Jan 14, 2011 5:34 pm EST

I subscribed for top up 50 contract in June 2009 and store supplied pay as you go simcard to be taken over to contraact. Since then the simcard is still on prepaid although I get billed for the top up contract every month since signing contract. Been to store more than 20 times since then with no luck. I feel this is a breach of my contract as I did not get any service on this contract for more than 7 months and would like to have this contract cancelled without me having to pay up the rest of the contract.

H
H
habarfaha ajagaa
NG
Jan 15, 2011 1:34 am EST
Verified customer This complaint was posted by a verified customer. Learn more

pls aim not be to make and receive calls. the phone no is [protected]

Israel Dogo
Israel Dogo
NG
Jan 17, 2011 11:09 pm EST

Sir/Madam, I want to deactivate my Mtn caller tune. My phone no.: is [protected]

J
J
jaime f tuble
KW
Jan 18, 2011 6:24 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I recieved a message informing me that my mobile no.has won 900, 000 pounds..in the Nokia Awards..on its 40th year celebration..is it true.and how i claim my prize.i have my claim code..thanks.my cel n0.+[protected]

A
A
adeola kehinde
NG
Jan 20, 2011 1:50 pm EST

good day, my name is kehinde adeola.i have a complain on my mtn Sim card.last night i was trying to lock my pone $ it request for pin number which i enter 5559 & it ask me to re-enter again & i enter the same number it said i should verify pin cord i enter the same number.it request for puk number i enter it, which it was [protected] it said incorrect i re-enter the other one which it was 5093704.i switch off my pone that moment, this morning i switch it on back, what it brought out for me was Sim card rejected, i will be very great full if my complain it been look after.thanks

B
B
Boylo
NG
Feb 21, 2011 4:33 pm EST

Please my sim card got blocked yesterday and it's requesting for PUK number, my name is Chika from Owerri, am a student of Abia State university, my number is [protected] email: austino201@yahoo.com

F
F
Flassek
US
Feb 21, 2011 5:32 pm EST

First of all there are no tariffs for the various packages on the website. MTN used to have all the info. Without it one cannot make an intelligent choice or check if one is being billed correctly.

I’m presuming that the tariffs have not changed. The last two calls I made on 8th May to Telkom numbers have been billed as if they were made to Vodacom. Namely 21% more. This really annoys me as it has happened before in the past. MTN do you think nobody notices? If the structure of your tariffs has changed then I apologise, but as previously stated, I am not able to check from your website.

A
A
aminat Zubairu
US
Apr 06, 2011 9:05 pm EDT

Using MTN Share & Sell service, I tried to transfered with my MTN Share and Sell Pin and I was told that its a wrong pin, that was about a month ago. Please kindly help me to resolve this problem of Pin.
my Pin number that am using is 6414 and my number is [protected].
please you can contact me with my MTN number ([protected]) or my email: www.aminat07@yahoo.in.
thanks as you understand and help me solve the problem have being having.
thanks and gud nite.

Aminat Tani Zubairu

O
O
ogungbemi samuel
US
Apr 29, 2011 1:35 pm EDT

i was barred from MTN share n sell and i want it reactivated. my number is [protected]

O
O
ogungbemi samuel
US
Apr 29, 2011 1:36 pm EDT

i was barred from MTN share n sell and i want it reactivated as soon as possible. my number is [protected]. THANKS

D
D
Dorothy Van Rensburg
ZA
May 12, 2011 9:23 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

01:02 THIS MORNING.
Congratulations! Your sim No has won the sum of R95 000 and a Nokia E72 in the NOKIA YEARLY PROMOTION with claim pin No.
This morning i phoned them gave them my PIN NO and to my surprise i was told they sent it to the wrong person, blamed the computer for making the wrong entry. Gave them a piece of my mind and the women asked for my cell no, now how can they say to me it was not meant for me when they ask for my number, so i ask to speak to the person in change, when i explain to him about everything he told me i must go back to school and put the phone down on me. This message was sent to me so i want my money and the phone, if i do not receive it i am going to take this matter further, if the company does not respond to my complain i will have this sms put in the newspaper and all over the internet.

contact details: [protected].

M
M
mummyn
NG
Jun 11, 2011 10:26 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

i have been barred from recharging and i call customer care the keep telling me to try again

R
R
RonelThomas1
ZA
Jun 14, 2011 1:30 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

On 29 April I wrote an email to request that I would like to cancel my 2 year contract from the end of April 2011. I received no response. 24 April 2011 I sent another email. I ent another email 6 June 2011. I did receive an automated email on that email stating that they received my email. Then another period of silence. I decided to complain on the Hello Peter website, and got a response from MTN stating that someone from Cancellations will contact me. The was a week and a half ago. How long should I still wait. I am so sick and tired of MTN's non-existing service.

A
A
agbakwuru
NG
Aug 22, 2011 5:06 pm EDT

SIM BLOCKED

A
A
African Princess
ZA
Aug 25, 2011 1:27 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I lost my handset in May last year, and I reported but they didn't get back to me until now. I went to mtn vryheid today and they told me the claim was rejected because the time it was lost I was not using its sim card but the time I opened this contract they said it covers the handset if its lost. Now mtn refused to replace the handset. I took this insurance because I was told that it covers loss, damage, mechanical breakdown handset and also lost card.
I was told by the agent that I will be covered even if I do not have my contract card in the phone that's the only reason I took the handset insurance with 808 to the value of R122.98pm.
now MTN refuse to replace me with a phone and refuse to rebate mefor the insurance since the handset was lost.

S
S
steve.com92
NG
Sep 03, 2011 1:57 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

puk num to unlock my sim card

H
H
Helen Eminimoh
NG
Nov 15, 2011 8:04 pm EST

My line was blocked from using share n sell, pls how can i retrieve it. Its very urgent pls. This is my number [protected]

O
O
Olugbade akanji
KW
May 31, 2012 4:06 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

My mtn number have disabled from share and sell because i enter wrong 3 times and my number is [protected] please help me ables it.

M
M
mikeangelo
NG
Jun 09, 2012 5:39 am EDT

pls, is there any activation code for sell and share. my number is [protected]

Y
Y
Yusuf usman
NG
Sep 26, 2012 3:33 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

What do i do to retain my share and sell mtn barried

O
O
Omotola odumosu
DE
Oct 04, 2012 6:13 am EDT

pls my line was barred from using share and sells pin, pls help me out on this my no [protected]..thanks

K
K
kokerai chimbomirai
ZA
Sep 06, 2013 5:52 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

l applied for my itemised billing record for a prepaid sim card [protected] two months ago but still no response.yet l have an outstanding case with standard bank reference number3268735.no reply sent yet.

N
N
nikolaus david
ZA
Sep 19, 2013 12:40 pm EDT

i have a problem with mtn, i was trying to make a sim swop for more than 3 days now and i'm always getting the same story from their call centre and i did send all the paper work the reguest but nothing happen(nikolaus david)

R
R
Reviewer97872
Aug 20, 2015 5:34 am EDT

I have been waiting for callback to arrange repairs for my phone for 3months. I logged the complaint three months back. my number is [protected]

More Mobile Telephone Networks [MTN] South Africa reviews & complaints

Mobile Telephone Networks [MTN] South Africa - Puk number request 7
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Mobile Telephone Networks [MTN] South Africa - over-scratched #400 mtn recharge card 7
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Mobile Telephone Networks [MTN] South Africa - welcome back 32
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Mobile Telephone Networks [MTN] South Africa - mtn share and sell 135
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Mobile Telephone Networks [MTN] South Africa - unable to recharge
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Mobile Telephone Networks [MTN] South Africa - customer service and scams 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. Mobile Telephone Networks [MTN] South Africa Contacts

  2. Mobile Telephone Networks [MTN] South Africa phone numbers
    135
    135
    Click up if you have successfully reached Mobile Telephone Networks [MTN] South Africa by calling 135 phone number 2 2 users reported that they have successfully reached Mobile Telephone Networks [MTN] South Africa by calling 135 phone number Click down if you have unsuccessfully reached Mobile Telephone Networks [MTN] South Africa by calling 135 phone number 1 1 users reported that they have UNsuccessfully reached Mobile Telephone Networks [MTN] South Africa by calling 135 phone number
    33%
    Confidence score
    From Any MTN Number
    +27 83 135
    +27 83 135
    Click up if you have successfully reached Mobile Telephone Networks [MTN] South Africa by calling +27 83 135 phone number 0 0 users reported that they have successfully reached Mobile Telephone Networks [MTN] South Africa by calling +27 83 135 phone number Click down if you have unsuccessfully reached Mobile Telephone Networks [MTN] South Africa by calling +27 83 135 phone number 1 1 users reported that they have UNsuccessfully reached Mobile Telephone Networks [MTN] South Africa by calling +27 83 135 phone number
    Customer Service
    +27 831 231 761
    +27 831 231 761
    Click up if you have successfully reached Mobile Telephone Networks [MTN] South Africa by calling +27 831 231 761 phone number 0 0 users reported that they have successfully reached Mobile Telephone Networks [MTN] South Africa by calling +27 831 231 761 phone number Click down if you have unsuccessfully reached Mobile Telephone Networks [MTN] South Africa by calling +27 831 231 761 phone number 0 0 users reported that they have UNsuccessfully reached Mobile Telephone Networks [MTN] South Africa by calling +27 831 231 761 phone number
    MY Contract (MTN Active) Queries
    +27 831 233 032
    +27 831 233 032
    Click up if you have successfully reached Mobile Telephone Networks [MTN] South Africa by calling +27 831 233 032 phone number 0 0 users reported that they have successfully reached Mobile Telephone Networks [MTN] South Africa by calling +27 831 233 032 phone number Click down if you have unsuccessfully reached Mobile Telephone Networks [MTN] South Africa by calling +27 831 233 032 phone number 1 1 users reported that they have UNsuccessfully reached Mobile Telephone Networks [MTN] South Africa by calling +27 831 233 032 phone number
    Web & MTN Online Shop Queries
    +27 831 233 667
    +27 831 233 667
    Click up if you have successfully reached Mobile Telephone Networks [MTN] South Africa by calling +27 831 233 667 phone number 0 0 users reported that they have successfully reached Mobile Telephone Networks [MTN] South Africa by calling +27 831 233 667 phone number Click down if you have unsuccessfully reached Mobile Telephone Networks [MTN] South Africa by calling +27 831 233 667 phone number 0 0 users reported that they have UNsuccessfully reached Mobile Telephone Networks [MTN] South Africa by calling +27 831 233 667 phone number
    MTN Direct Sales
    More phone numbers
  3. Mobile Telephone Networks [MTN] South Africa emails
  4. Mobile Telephone Networks [MTN] South Africa address
    14th Avenue, Johannesburg, 2196, South Africa
  5. Mobile Telephone Networks [MTN] South Africa social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 19, 2024
  7. View all Mobile Telephone Networks [MTN] South Africa contacts
Mobile Telephone Networks [MTN] South Africa Category
Mobile Telephone Networks [MTN] South Africa is ranked 22 among 139 companies in the Mobile and Cell Phones category