MyPerfectCV
Reviews and Complaints

To MyPerfectCV Customer Service,

Dear Sir/Madam,

I would like to inform you that I do not wish to renew my subscription to your services as I no longer need them, and I did not authorize the renewal of the subscription, which has been charged to my account.

Please cancel my subscription immediately and refrain from charging any further fees. I also kindly request a refund for the amount charged without prior consent. Please confirm receipt of this request and provide me with a reference number or confirmation email.

Thank you for your cooperation, and I look forward to receiving the refund as soon as possible.

Sincerely,
Naïf Ali Dawsari
[protected]@gmil.com
[Date of the Transaction [protected]:21]

I cancelled my subscription on 15th July 2023. I was sent a confirmation email confirming my cancellation, stating I would have no more money taken from my bank account. My account ID is [protected] and cancellation no is [protected]. Since then I have been charged $34.95 on 23/07/23, $34.95 on 20/08/23, 20/09/23 and $34.95 23/07/23. I spoke today with 2 different people in customer service who told me I was lying about being charged and my account has been closed, even though the proof is in front of my face. They told me if I had an issue, I should speak to my bank. They said customer service cannot help me as they have proof of cancellation and are being showed only the payments made pre cancellation.

Apparently since last September I have been paying unknown to me the sum of £16.95 per month! To my knowledge i did not sign up for this monthly payment I would therefore like a refund for monies debited from my bank account.

Why would I be paying this amount monthly for a C V something is definitely wrong here.

I was employed in September 2022 so I am flummoxed as to why this money has been debited from my account!

I do not have a CV made or in receipt of one.

Regards

Margaret Wyburn

On 24th May 2023 I found out this website MyPerfectCV UK advertising how one is able to build their Cvs on their platform. I purchased their 14 -day subscription which I paid Ksh 421.65 and accessed their services for a period of one week, made my CV and a cover letter then later I decided to cancelled the subscription since it didn't meet my objective. On 08th June,2023 their billing system tried to bill my Global card which had insufficient money which prompted me to check if the subscription was still active and found that indeed it was still active despite efforts of trying to cancel and I went ahead and cancelled for the second time. On 18th June 2023 the system successfully billed my card Ksh 3475.32 something I didn't authorize.

I would like everyone out there to be aware of this website and be very cautious when dealing with them, they will never refund your money and issues raised will never be resolved.

I use bldmyperfecrcv., us last march 16,2023 the. I pay 9.95 dhs by mấy debit card then finish and I print may cv. After march 31, 2023 I received message from may bank bldmyperfecrcv. Us she want to get payment again w/out permissions in my saving 89.95 may account is insufficient no much money. After a days I deposit some money in may account to buy something. Then bldmyperfectcv., us she try again to collect 89.95 april 10, 2023 he take w/out permision to me she get 89.95 in may account.

On 19th of January I did access Myperfectcv and I did paid for an 14-days trial for creating my CV. On the website wasn’t specified that after 14 days it will be start a new subscription with an amount of £16,95.

Today when I’ve been charged for this subscription I was confused about that and contacted the customer service straight away, but the member couldn’t do anything for me , I was asking for a refund as I don’t use their services and I used it just once for creating my CV. He said me that he hasn’t refund my money and I still don’t understand why, as i explained him several times that on their site wasn’t specified about an 16,95 pounds subscription. I am really disappointed and disgusted because they don’t tell you about this things when you using just the 14 days trial! I don’t use their services anymore but anyway I was charged and even if I explain to that member, he didn’t want to help me with that.

My subscription is cancelled from 14th October and I have received the cancellation confirmation from myperfectcv Team. However I am still charged additionally for 3 months @AED 275.22 (AED 91.74 x 3 months). Please find below the details of the charged amount.

14th October 2022 : AED 91.74

11th November 2022 : AED 91.74

09th December 2022 : AED 91.74

I have been very patient and requesting you to refund my money AED 275.22 at the earliest.

Please feel free to contact me on +[protected] for any further clarifications or discussions.

I used this facility something ago on the 12th August,2022 to be precise, £2:95 was deducted from my account and I remembered cancelling the subscription after that transaction but unfortunately I got a bank notification of a pending transaction of £16:95 by myperfectcv which I am not prepared to make at this time.

I need this to be addressed as soon as possible and I am equally notifying your organization that I am not interested in using or continuing my business activities with myperfectcv.

Looking forward to hearing from you soon.

Sylvester.

I am not authorized any transaction regarding my perfect cv.

My account has been debited an amount of Rs 89.95 on july 31 2022 at 9:29am.

Kindly refund the amount or i have to move legally

Reply me as much as possible

Mail id : [protected]@gmail.com

Mob : +971 [protected]

Cancel all the subscription and refund the amount debited as soon.

Dear Team,

With my great bad-luck, I opted the service of 'MyPerfectCV' to build my CV. I was suppsoe to pay 12 aed to use this service for week or 2 week I guess.

However, they started auto deducting around 90 aed from last 3 months,. They dont even have option to cancel subscription anywhere on teher website.

Clearly, they seems fraud and looting money in broud day-light. I am hoping assistnce to recover my hard-earned money from this scammers. I have lost 270 aed till now..!

Regards,

Suhas

in September 2021 I made a Cv and I paid by card. 3 pounds in the website: MyPerfect CV.Uk. Since then without my knowledge and consent I have been taken off my account every month: Octombie, November, December, January ,February, March 16, 95 pounds. This is a theft. I asked for a refund and I was returned today only 16.95 pounds. I ask to return the entire fund that was taken from me without my knowledge 118.65 pounds, not rispond. It is scam

I found this website advertising to create a cv for £2.95 which I payed for and received my online cv but four weeks later I had £16.99 taken from my account and four weeks later I had another £16.99 taken as they signed me up for there subscription I never wanted! This company is a fraud do not use them they are quick to rob money from you and have no interest crediting you the money back! AVOID!

I designed a CV on this web-sight and when i finished it i was requested to pay 2.95 to download it, which i paid.
the website is very misleading because aswell as my one time fee to download I was now signed up to a subscription which I was not clearly told about, in fact I didn't even realise this was happening until they took 24.99 for 3 months and certainly did not want or knowingly agree to these charges.
I see that i am not the only customer who has this problem since it seems that the site is not very transparent.
I received no email receipts or warnings each month that payment was been taken.
if i signed up for a subscription why was i also charged twice for downloading the CV.
I have no used the service since the first time therefor i have been charged 75euro for absolutely nothing .
Im emailing hopefully I can have this resolved before I report it to my bank request a charge back and take this further.
There is definitively a transparency issue here, which by the volume of people complaining about this issue this company is very aware of whats happening.
So I would like to be refunded for a service I did not want or use.
kind regards
stacey
[protected]@yahoo.com

I did a cv in august with a small charge I now have £16.99 coming out my account I've had to cancel my card as I could jot cancel subscription

I have tried to call and explain on the phone to someone who sounded like a robot, and no help
I explained I have mental health problems no understanding

This is a disgrace misleading
Account is
Halifax
Mr joe fisher
Account number
[protected]
And sort code 110253

£16.95 taken on two occasion I want full refund with in 14 days or I will take further action

This is misleading as many have described I. Reviews.

I'd like you note you are dealing with a customer who suffers with mental health there for this can cause further damage and progress symptoms if this needs to take up time amd energy

PLEASE BEWARE: this company will try it's best to con you out of your money!
My husband thought he was just paying a small fee for a trial for one CV with no obvious mention of signing up for a monthly subscription. As we have very hectic lives dealing with 2 autistic children, we didn't go through our bank statements with as much scrutiny as we should have. It turns out we were sent one email for the initial trial that still didn't clearly show we had signed up for a subscription (and it went to spam anyway so it didn't get noticed right away) then no other emails or information or anything from them at all for 3 years! 3 years they have conned us out of a monthly subscription with no word from them at all, even going so far as to frequently change the name of the payments on our bank statements to keep it less obvious so we didn't spot it, so very devious of them. As I said, we have an extremely hectic and all consuming life with 2 disabled children and we really don't need this too. They took ALOT of our money and we haven't even used their services in any of that time. My Husband tried ringing and explaining the situation for the customer service lady to slam the phone down on him then ignore his calls, terrible service! After trying an email instead, we received a reply stating they would only refund £16.95! Is that supposed to be a joke? We have been wilfully mislead into signing up for a subscription for years costing us hundreds of pounds. Any help in this matter would be greatly appreciated as I will be taking this further.

They are a bad company and try to scam people of their money. I don't understand why they rip people of their money and refuse to offer refunds even when your subscription goes past by one day. First of all unlike other companies they charge you for the trial period, they don't send out cancellation reminders like Netflix or LinkedIn and are just totally rubbish at offering any support. Do not use them. They keep saying there's no higher authority to assist and that's because they are completely aimed at scamming people of their hard earned money.
Avoid at all costs

I had requested to cancel a subscription due to the PDF to Word format being dreadful and missing 97% of text. Apparently they haven't seen the email and have now charged me for March, April and May. They passed it on to their "management team" who took no further action. With proof of the email and proof of them taking money from my bank account without authorisation. This has been raised to trading standards and the bank.

appalling website with no customer service, you should know.
I tried to cancel my free-trial because they said without doing it they will start charging me. The cost is not cheap.
The information from the email said I had to contact their customer service. But no one ever answered. I called them multiple times and all of them were useless. Then I left several messages and sent 4-5 emails. Got nothing instead.
What am I to do? Is it done on purpose in order to make me pay for the first day of a paid membership? I don't need it, please, stop it!

I used MyPerfectCV only once about six months ago. But all these 6 months they were taking my money without me permission and in total they owe me over $100! I tried to cancel my account but it was not possible, so I asked them for help. They assured me that my account was no more active but later I found out that it was still there! Demanded my money back, but they never replied, so I had no other choice and cancelled my card. Avoid!

CV ACCOUNT ID [protected] on 05/01/16 I feel that this service is totally misleading and fraudulent! I used this to assist my teenage daughter to create a very short CV. Initially it appears to be free, however a small charge of £1.95 incurred. Having drafted the CV I agreed to proceed with this payment. 12 days later however the company deducts a further £23.80 from my account! This is totally wrong and extremely unacceptable! I have been verbally assured of a refund, but I have had to make several contacts! If a refund is not obtained in the coming days I will pursue legal advice on this issue and make numerous reviews of this negative experience.