National Football League [NFL]
Reviews and Complaints

My premium gamepass+ was auto renewed which I did not know because I thought I had cancelled auto renew. Therefore, I signed up for the 2023 season. I discover I had paid for both subscriptions when I reviewed my American Express statement. The auto renewal was 9/12/2023. The erroneous new subscription was on 9/17/2023 for $86.39. I would like to cancel that subscription and have $86.39 refunded to my American Express card. I have spent a weeks trying to do this on the website, but the automated system can't handle everything needed to address the problem. It seems to require speaking to someone. There is no option for that. The customer service number is automated and simply refers you back to the website without an option to reach a live person either by phone or chat.

Do something about the Referee calls and the missed penalties!

You cannot possibly continue to ignore the bluntly missed calls. In the Vikings and Chiefs game tonight, just one example is when Sneed took off his helmet while on field and the referee did not call a penalty instead, he tells Sneed to put on his helmet like a child. Favoritism is out of control, do something about it before fans stop paying hundreds of dollars for your games.

Please for the love of God, stick to the game and what is important. Touchdowns, field goals, winning, plays, penalties, etc. Who cares about who is dating who and whos in the owners box. Its becoming joke with the whole Taylor Swift thing. Stick to the sport and the game and focus on the guys busting there butts on field. Its to much and its ridiculous at this point. Makes ESPN, the NFL and all those reporting look like monkeys and clowns. Get back to what's important the game.

hello Football Fans we have a real problem it the Men who are on the football field! and no I do not mean the head coach or the QB! referees they are just killing the game we all love! I do not care if you are Buffalo Bills fan or NY Jets fan or Detroit Lions or a Green Bay Packer fan this men in Black and White are no good for are game! after the game on Monday night when NY Jets had a int from KC QB and five sec. later the ref. throws a flag out it just wrong and on the 3and20 the KC O-line WAS HOLDING! it stuff like this make a think that they are (BETTING ON THE GAMES) you have are suspened why why it be the same for the men in black and white! for the GOOD OF ARE GAME that we all love you must do something!

Doug Smith NY JETS

There is only 1 National Anthem. Play it. If you have to play a song that is referred to as the "Black National Anthem" then perhaps you should play that song in a country where there are nothing but black people? No? Sounds divisive, doesn't it? Because it is. So please stick to the real National Anthem and stop playing into these racists that are doing nothing but keeping racism alive and promoting separation among our countrymen and women.

I choose what game I want to watch, not the nfl! I don't give a crap if i'm watching my team beat the stuffing out of another team or if my team is the the recipient of a trouncing, it up to me if I want to change the channel! But the nfl has taking it upon itself to change games on the same channel i'm watching! This it bs! If this continues, i'll stop watching nfl games all together and then you'll wonder why your loose advertisers and attendance and your nelson rating will plumet! Stop this tactic!

I just wanted to give you some feedback that I think the NFL is getting greedy. I have been a long time subscriber of NFL Sunday ticket to watch out of market games since I am an avid Buffalo Bills fan. Now, however, you are involving all these other Streaming services which are increasing the cost of my ability to watch a game. I think it’s ridiculous that you’re streaming the European games on NFL plus or ESPN plus and I understand you’re also going to be streaming a game on Peacock. Don’t you guys think you’re making enough money without nickel and diming all those people who are having to deal with inflation amd the rest of things going on in life. Why don’t you try supporting your fans for once instead of making another dollar!

I am extremely disappointed with the lack of functionality offered by NFL ticket on YouTube. The fact that you cannot watch a game from the beginning after it starts is unacceptable! The interface is garbage, rewinding and fastf forwarding functions are terrible. Directv offered a far superior product. These items should be addressed ASAP, not next season. Like right now. Others and I pay a ton of money to watch out of market games and the product being offered does not match the amount of the expense paid.

I would like a response at [protected]@gmail.com.

thank you,

David

My original complaint was about the completely stupid Prime for Thursday night football. With today's technology, I now have to pay more for 1980 viewing ability. I can't pause to go pee. I can't rewind to see an amazing play. You obviously don't give a [censored] about the fans. I will no longer watch Thursday Night Football. This makes me sad, but I can't stand idle while the NFL [censored]s the people that support it.

My secondary complaint is that it took almost 30 minutes to find a way to contact you. Every link to do that takes a person to a totally useless site. I would have given up except for the fact that I was already so pissed off at you. Again, it is obvious that the last thing that you want to do is put the fans first.

I will be encouraging all of my friends to boycott Thursday Night Football until you rectify this situation. I can handle paying a bit more, but not so that I get the crap that you are offering.

Please have the courage to reply to me.

[protected]@tcmc.com

on 8/28/23 I signed up with the NFL channel. When it was time to watch the game I was told it was not in my package. I called and they said I would be refunded in 7 to 10 days. Never came. I have tried and tried to get them but have not. I like to be refunded $39.99 right away. I wanted to watch some football but every time it is time to watch a game I can't do it. It is a blackout or not in my package or other stuff pops up. I tried several phone calls but was always placed on hold for over an hour. I just want my hard earn money back so I can find the sight to see games when they are on. Anne Bourg

The football broadcast is coming in SPANISH as soon as the game starts, My tv is properly set to English, The pre-game, commercials, and referee explanation of the penalties all come in ENGLISH. The so called fix keeps saying to go to SAP on my remote. Well I don't have that on the control. SORRY to say, but I guess my love for football will have to come to an end. What ever you all did to provide another language is already available on the tv menu, so why did you have to screw it up by changing what ever you changed to screw it up.

I had it where I could watch the whole game through NFL+.I need this fixed ASAP. When I went into the NFL+ app on AppleTV, it sent me to You Tube. I did not sign up for YouTube to watch the NFL on. I need a human being I can talk too. Not a robot. The robot keeps asking me the same things-Name and e-mail address to do a ticket, but it does not go any forward with the ticket.

I NEED HELP NOW. ASAP. I need to speak to a human being on this, not a robot. Plus, a phone number would be a great help.

Thank you.

I have in the past purchased various NFL packages to see the Las Vegas Raiders play football games. However, YOUR PROGRAMING AFFILIATES NEVER SHOW THE GAMES! Your NFL packages always advertise the Raiders games, yet never are shown on your packages. When it comes to the Raiders, your packages(ALL OF THEM) never show these games. I feel this is very biased against this particular team and unfair. I live in the Kansas City area, and the games on regular tv always switch to out of area games , mostly upper east games. Why does this happen? $400 dollars for your NFL package, you advertise EVERY game, yet NEVER can I get the Raiders games. Why is this? And you cannot say it is out-of-market games because the upper east games are NOT my viewing market as well. Yet, always another game outside the AFC WEST division. Why do you advertise "Get all out of market games" when you do not provide this?

TNF Thursday 9/14 the vikings fumbled at the half yard line. The refs called a touch back after the ball was advanced by a fumble before vikings reach the end line.

The call should have been a dead ball. You cannot advance the ball by a fumble.

I heard the Television announcer say a touch back but I never thought the officials would make the wrong call on the field, but they did.

It took the momentum away from the vikings abd decided the game.

Hello, my name is Doug Chiles. 4 days ago I came across an article published by Clutch Points. It had a picture of Patrick Mahomes with a noose around his neck. I have 2 screenshots of this. I have tried to contact multiple people about this, but no reply from anyone. I have contacted Clutch Points, Patrick Mahomes, Chris Cabott (Patrick's Agent) Kansas City Chiefs. Contact info: email, [protected]@gmail.com phone, [protected]

What the hell are you doing Bud Light oh I'm sorry the NFL with playing the black national anthem. There is one anthem for everyone one so stop trying to divide and piss people off. IF you want to do the same crap as Bud Light go ahead but the American people are sick of the Woke [censored]. I'm a veteran and it's [censored] like this that make me sick. Can tell that the people that sit behind a desk have no clue of what that flad and song me to someone like myself and all Americans. It's the woke [censored] heads that have no clue, wake the [censored] up and stop the [censored]!

There is a Ticketmaster issue with the NY Giants app and tickets holders cannot get into the tickets page on the app to view and/or save them to wallet. This has been going on since at least last Saturday Sept. 2. Ticketmaster is offering a workaround of going into www.giants.com and then accessing my account to access the tickets. It let me in once and now I get an error message - 403 Forbidden. I can no longer access my account via an internet browser on my cell phone.

My brother who also is a season ticket holder is unable to even view his tickets and only sees a barcode with no option to save to wallet.

This is a disaster in the making of ticket holders can't access their tickets to get into the stadium and at least 5 days later, the Gants and Ticketmaster have not fixed this tech issue.

Please help the fans...

Regards,

Steve Sherman

[protected]

[protected]@yahoo.com

Hello I signed up for the 7 day trail on Friday August 25 solely to be able to watch the 49er/Chargers last pre-season game live. I did not get to watch it other than to watch someone on screen redescribe play by play after the fact.

I cancelled the service and deleted my account on Friday Sept 1st, But the $39.99 charge still shows pending on my card ending in 4163. I am hoping that it will drop off tomorrow, however If I am fully charged, I'm requesting a full refund for a service that I did not use and I ordered and cancelled within the trial period of 7 days.

I get emails from you at [protected]@comcast.net and [protected]@pm.me, I've cancelled both but this way you can research this without question to validate my claim. Thank you

I just finished watching the game on NFL between Seattle and Dallas. I was VERY disappointed on your choice of announcers. Both the guys look like street people they have on the streets of San Francisco. I would think you would want someone who looked halfway decent to represent your network. They also talked over each other and also just disappointed over their dialog.

Hopefully next Sunday you have changed your announcers.

Ted Martin

Lake Havasu City, AZ