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National Football League [NFL] Complaints 647

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10:44 am EST
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National Football League [NFL] atlanta falcons jacket/not received on time

I ordered a atlanta falcons jacket from the nfl shop. After trying to find out about the status of my order, I found out that it was ship by laser ship a company in which I never heard of. I starting doing my research to find out that all the reviews I read about the company was negative reviews. I contacted laser ship to try and track my order. I placed my order on december 21, 2015 with a guaranteed to be there by the 24. I placed a call to laser ship the morning of the 24. The agent stated "oh they have did it again" I replied what? She then went on to say I am going to be honest with you. You will not receive your package today not even this week it will be next week. I will try to call them guys but they are not going to answer the phone. The agent put me on hold when she came back to the phone she stated that I told you they will not answer the phone. The agent then suggested that she transfer me to the nfl shop to try to see could they send another order out so that I can received my order quick. She end up sending the call to the wrong company and she had hung up the phone without me even knowing it. When I finally made contact with the nfl shop I advised them about what the agent said. The agent from the nfl shop went on to say that I have until 930 pm for them to deliver my item and wait and see. She also stated that she cant put in another order until then. She stated that they was out of stock anyway of the item that I order. However, she stated that if my order do not arrive by the 24 that I am guaranteed to get my money back and keep the item. I explained to the agent that at this time money is not my big concern its the christmas gift that I brought for my son. I went on to explain to her that the gift is the main gift that my son wanted for christmas and how my son will wake up on christmas and his gift will not be there. Just like the laser agent said the gift did not arrive. When I was on my way to work that monday morning on the 28 the package was on my front porch in which it was raining outside. I contacted the nfl shop so that I can receive my refund. The agent stated that she will put in the request to see "if"i qualify for a refund. I was heated and this time. I explained to her what had happened and that the agent that I previous spoke to stated that I will receive my money back and get to keep the item. She transferred me to her supervisor but she did come back to the phone and stated that I did qualify for the refund. I spoke with supervisor who listen to my complaint and stated that he was putting it in for my refund but it will be between 24 to 48 hours until I receive a refund. What a way to spoil a child christmas. That was my first time ordering from the nfl shop and the last. I also advised the agent from nfl shop about the negative reviews she stated that she had read them also and that they usually go with fedex so why would a company like the nfl shop go with a company so bad. Thanks for ruining a child christmas.

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9:24 am EST

National Football League [NFL] they ruined my surprise.

My brother wanted a t-shirt for his birthday. So I ordered a simple black colored t-shirt. There was only the name of the team on the back. When I opened the package to wrap the present I realized that t-shirt was too small. My brother is a grown up man, he’s very tall and muscled. But the t-shirt they’ve sent me was very tiny. For a moment I thought they sent me a kids t-shirt, but the label said men's medium. I contacted NFL Shop immediately. They said how sorry they were and offered me a refund. That was so sweet, but still I was very upset and disappointed! Well, lesson learned. This company is not so bad, but they ruined my surprise.

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8:30 pm EST

National Football League [NFL] uniforms

To Whom It May Concern, My husband and I love to watch the NFL games. At this time, we are watching the Rams/Buccaneer game. I am shocked at the uniforms they are wearing. The red uniforms (Buccaneer) look something out of Dr. Seuss character, Thing 1 and Thing 2. The yellow ones (Ram) look like bananas in pajamas. They are hideous and distracting. Please give these guys some manly uniforms. Donna

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7:06 pm EST

National Football League [NFL] defective merchandise

I purchased a shirt, I tried on the shirt, it fit, I removed the tags. After I removed the tags I walked by a mirror and saw a blue sticker on the back, looked closer and there was a blue sticker next to a hole. Contacted the store and they will not exchange the defective shirt, because I have removed the tag, also they want to charge for shipping for me to return it, and they stated that if the tag is not attached they will not credit my account. Rip off!

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3:23 pm EDT
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National Football League [NFL] no network coverage of bills vs. jaguars oct 25th, 2015 from london

I just read on redzone that directtv does not have the rights to televise the bills vs jags game and that outside of cbs in buffalo and jacksonville it will only be seen on yahoo.com. ! So maybe we are back to getting to bww around noon and bringing our smartphones/tablets with us to watch the bills/jags game! What do you think? John l. Some fans irked bills game in london won't be televised locally in order to watch sunday’s bills game in london against jacksonville in the comfort of their homes, fans in rochester will have to do more than just get ready earlier for the 9:30 a. M. Kickoff. They’ll need to power up their laptops, ipads or desktop computers because the game will not be televised locally. It will be streamed live over yahoo.com. The nfl is only allowing the game to be shown by cbs in buffalo and jacksonville, which are considered “primary” markets. Everywhere else in the world the game will be available only via yahoo!. Even “nfl ticket” subscribers on directv will be shut out. The deal between yahoo! And the nfl was announced in june. They’re promoting it as the first free, live global webcast of a regular-season nfl game. I called our local sports bar in fredericksburg, va, buffalo wild wings and was told corporate management will not allow any franchise bars to carry the game. Also a friend of mine pays a hefty price for the nfl package on directv and will not be able watch the game at his house. There is a huge number of bills fans spread all over the country who look forward to watching every game and now not be able to see it. This is disgusting!

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6:25 am EDT

National Football League [NFL] goods not received

I purchased a shirt for my son on 3rd march expecting to receive it between 2-4 weeks later, I still have not received the shirt! After various emails and trying to get through on the phone and not receiving a response I have now reported the matter to the police. Not happy!

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zoe26
US
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Jan 12, 2016 8:00 am EST
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I am also in a similar position with this company cant seem to get in touch still havnt had item money has left the bank.

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4:51 pm EDT

National Football League [NFL] fake promises and these jerks lost my parcel

I tried to ship some stuff through the company Fan NFL Shop. I was really shocked after several weeks. These jerks lost my parcel and tried to provide some useless info and promises. They are real jerks and liars, so better avoid them and don’t waste time and money. They promised to provide compensation, but it was only fake promises and nothing else. I wonder if there are people, who faced the same problem? I really need help or any useful advice. Please, post your comments and ideas. Thanks.

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6:00 pm EST
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National Football League [NFL] officiating staff

Unjust calls when officiating games. I truly can not believe the unprofessional judgments made, against some teams and how these call can be escalated when the fans call out the league or the commissioner for malfeasance, Understand as fans we pay for our tickets, That being said we have a right to see the event we have payed to see as advertised. So when it comes to these contest be scripted so the appropriate team wins, we as paying fans are being defraud of the product we have payed for.These actions happen over and over again in all states at most all contests. When we fans have a right to have this put to an end. We should not have to walk away from the events we love or watch it die a slow death as baseball has over the years. As for me It is just beyond my ability to stomach this any longer. And in green bay it is the most evident. Whiling watching one team be penalized for excessive celebration a few years back and watching players from green bay leave the game by jumping into the stands, the quarter back intentionally shaking his hands in the middle of the snap, while the game is in play, and nothing being said no penalty being it called, Jest this last week watching Detroit quarterback being hit in the head and can you believe it no penalty, Players preforming g tackles helmet to helmet and that's right no call from the officiating staff. It is not enough we have to stomach this but after you think it's over not quit we have to stomach the suspension of Ndamukong Suh for stepping on Aaron Rodgers, I also watched the game and this is straight up B, S. ( And just to keep things on the up and up prior to this I was a fan of Mr.Rodgers but for him to stand by and not putting a stop to this, all the respect for him I had is gone) It has truly gotten to a point that we as fans have to put and end to this. The league may control this site but not the social media.

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Crone electrical
US
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Oct 14, 2019 11:38 pm EDT

Let's start the petition I'm so tired of the nfl and the referees its ridiculous

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Wayne E. Strunk
US
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Sep 17, 2019 9:23 am EDT

In Monday nights game, Njoku of the Browns was upended, resulting in a concussion. The way he came down could have resulted in a much more serious injury. He was hit in midair, had no chance to establish himself as a runner or avoid the collision. To me, this was clearly a defenseless player violation that was not called. Let's not just protect the quarterbacks but the receivers as well

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Kalana Sanders
US
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Jan 16, 2017 4:59 pm EST

Im glad that someone else feels the same. The refs needs to be held accountable just like the coaches, and players. They are influencing the out come of very important games these guy fought hard to play. I am trying to see how to start a petition or something . This must stop...

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Lori Lynch
US
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Jan 15, 2017 5:28 pm EST

the calls made against dallas where down right biased. green bay was holding and encroaching .never called and the jokje of how many yards on penatlies.give me a break.im a diehard dallas fan. but think I'm stop watching .unless they change something..or just call the game before it starts its a joke

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donslair
US
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Oct 06, 2019 8:45 pm EDT
Replying to comment of Lori Lynch

I totally agree! On almost EVERY play you can see G B 's "big mouth" Z.Smith...(not Preston) having hands up in the face of the Cowboys . 1 flag for that. False starting every possession. If officiating DOESN'T change...this long time COWBOY //football fan will cease to care about the NFL...and I am sure my friends will join me. It's hard enough playing against ONE team...but beating the officials too...IMPOSSIBLE!

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5:56 pm EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

I received a bill from centurlink for to pay two payments of $145.98. They was sending me a bill to pay two payments for my directv bill. My bill was not even a day behind. I called centurylink and they said they was making everyone pay two months payment. I was only able to pay 1 bill for the total of $145.98. So I got behind on my bill. SCAM! WAS OVER...

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2:19 pm EDT

National Football League [NFL] fault size and seller is rude and dishonest

I want to warn other people that the website www.nflbiz.us.com is scam and the seller is really dishonest and try to trick out of your money. I ordered 3 jerseys from them, but they were all too large for me. I tried to return them, but the seller refused and told me that he would return money. I wanted to change the size, but he again refused. He got my money and provided bad jersey as well as the size wasn’t mine at all. Bad experience, so be careful and better avoid this seller. Share your views about it.

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11:47 am EST

National Football League [NFL] prices look so good, but the site is littered with fakes

Watch out! Prices look so good, but the site is littered with fakes! The first thing that let off my red alert was the fact that the logo for the site... It's the same logo as Fanatics.com (a real site). I then checked the ip for this site. The site itself is based in the U.S. Sales are based in China however! Watch where you shop online!

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sabre_30
Citrus Heights, US
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Dec 08, 2012 10:37 am EST

I agree site looks scetchy. They have scrolling 10% discount on western union payment? hmmm

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9:40 pm EDT
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National Football League [NFL] blown call

This needs to be reviewed with the last play of Monday night football with the Packers and the Seahawks. Clearly a interception by Jennings. There is NO reason why this wasn't ruled a interception! Get it right! You cost the Packers a game. You should be ashamed of yourselves.

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2:30 pm EDT

National Football League [NFL] fraud, no delivery

I bought a dallas cowboys zebra jersey jason witten from them, but not even received confirmation email. I have no idea what to do now!

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7:28 pm EST
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National Football League [NFL] poor officiating

Watching Lions/Packers game on Thanksgiving and the officials have no less than 4 lopsided calls in favor of the Packers in the first half alone. They have ranged from bad defensive holding to roughing the passer calls that were wrong! The lions had 6 penalties before the first one for the Packers. Really? Why won't the NFL address this problem that happens every week.

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Update by Jim Alles
Jan 19, 2014 8:39 pm EST

Just saw the 3rd bad call against the 49ers and definitely will impact the outcome. Last week numerous poor calls were made by the officials against the Panthers. Year after year this continues to happen. One will soon believe this us intentional and if continued will ruin the game.

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Gill tommy
Sherman, US
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Jan 11, 2015 4:03 pm EST

I am a cowboys fan and I believe Dez Bryant caught that ball he took three steps and reached out for the goal line. However the big problem is Tony Rono was hit twice late and both times low and I was just watching the broncos game and Manning got that call and it was not late. I'm done watching for today and maybe longer because I've seen a lot better on the high school level. I think you should be embarrassed.

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bmrhojo
Spring Grove, US
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Dec 17, 2012 6:23 am EST

its clear as day.the NFL favors the Packers. Yesterday their secondary could pull a knife on the Bears wideouts yet the biased officials called 4 offensive pass interference calls against the Bears. It was flagrant... the officials didn't even attempt to call the game doreen the middle. Its really hard playing 11 on 20

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Bob Besemer
Granite Shoals, US
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Jan 15, 2012 10:43 pm EST
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I don't watch many Packer games but I see flagrant favoritism toward the pack. I am watching the pack giants game and Jennings clearly fumbled and it was recovered by the Giants and the review favored the Pack as usual. No wonder they are number one

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T
7:16 pm EDT

National Football League [NFL] this is a scam website

This website is a SCAM! I looked all over the internet for someone who had an Aaron Rodgers jersey for my son. I ordered one from NFL.com. When it didn't arrive, I contacted them and found out that they charged my Paypal and had the billing and shipping set up as someone I didn't even know. When I went to reorder, it was fortunate I looked at the order confirmation before hanging up--she ordered the wrong size (although she confirmed the item twice), billed my card and set it up to ship to someone I didn't even know. Of course the jersey I wanted was now out of stock. Horrible Horrible site! >:(

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Horhey
US
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Oct 09, 2012 10:49 am EDT

Our fantasy league switched from cbssports.com this year as the new commissioner thought he was doing us a favor by switching to a free site. Wow does this site TOTALLY SUCK! The never ending pop up videos and ads slow down this site to the point that you might as well wait for the newspaper the next day to check scores and stats. I've resorted to using CBS for the game play by play. NFL.com is too cute for their own good and junked up their site to the point of being a total failure. Just try and load game day stats on Sunday and it will take 3 minutes and then when it refreshes another 3 minutes. I would be will ing to pay the fees for the whole league to get our previous site back. nfl.com dosen't even allow you to give feedback as to how much they suck. My advise...if you have the option, do not use this site for your league.

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Claides
US
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Sep 12, 2012 6:09 am EDT

if you don't mind a colorful flash site with webpages that load slowly with lots of bells and whistles, this site won't bother you. But trying to navigate the myriad of features, shops, contests, videos, and articles can be a challenge even for the most patient of visitors. Only visit if you can defeat the urge to not just forfeit your time.

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Zaine
Woodstock, US
Send a message
Oct 09, 2012 11:00 am EDT

Upgrade your browser to Chrome or Firefox, and turn off pop-up windows. By simply surfing to the site. It worked just fine for me. If it gets overloaded on game day, then let them know- nicely. It could be your crappy internet connection that is slow.

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K
6:04 pm EDT

National Football League [NFL] scam

FROM THE INTERNATIONAL PRIZE AWARD DEPARTMENT
Category A Prize Winner
CONGRATULATIONS

Sir/Madam,

We are pleased to inform you of the result of the NLF ONLINE International Lottery programs that entered your email addresses amongst other addresses for the international lottery programs conducted by NLF ONLINE.

Your e-mail address attached to ticket number [protected]-6410 with serial number 3772-510 drew lucky numbers [protected], which consequently won in the 1st category, you have therefore been approved for a lump sum pay out of US$ 800, 000.00 (Eight hundred thousand United States Dollars) from a total sum of USD $4, 000, 000.00 shared amongst the first 5 lucky winners entered in their category.

CONGRATULATIONS!

All participants were selected through a computer ballot system drawn from over 20, 000 companies and 30, 000, 000 individuals email addresses and names from all over the world. This promotional program takes place every year. This lottery was promoted by some software corporation to compensate some few individuals with website and email addresses. After the Microsoft anti-various incident on August 2003.

However, you have automatically qualified to take part in our next year USD5 million international lottery programs.

To file for your claim now, please contact World Finance Group Lottery Agency

Agent:Dr lee kelly Email address [protected]@yahoo.com

Please provide her with your 6 digit numbers 8, 3, 7, 9, 5, 2 and your password RRTAz15. You are also advised to provide him with the under listed information as soon as possible:

1. Name in full:
2. Address:
3. Nationality:
4. Age:
5. Occupation:
6. Phone/Fax:

If you do not contact your claims agent within 7 working days of this notification, your winnings would be revoked. Winners are advised to keep their winning details/information from the public to avoid fraudulent claim (IMPORTANT) pending the transfer/claim by Winner.
congratulations once again!

Sincerely yours,
Dr lee kelly
Lottery Coordinate
www.japanemaillotto.com

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2:13 pm EDT

National Football League [NFL] save your money and do not use this company

Would not recommend purchasing anything from this site. It is cheap, but several months (almost a year) after ordering, my order is still only 75% complete (partial shipments). They have since stopped answering all of my emails requesting a status on the remaining part of my order. Save your money and do not use this company.

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12:11 am EST
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National Football League [NFL] nfl knockoff jerseys from china

I too thought this as a US company when I purchased a Redskins jersey for myself in January. The jersey is a knockoff. It is not great quality and the size is was off from what a normal fit in any particular size would be. Add to that the fact that the nameplate looked like it was just thrown on there - it was not even straight! There were no confirmation emails and when the package arrived, there was no packing slip or any other type of receipt. I had to email the third party company that handled the credit card payment in order to request refund information. I went back and forth with them five times before I finally received a response from the Chinese company that had sent the product. They gave me an address to send the jersey back to, but I do not trust returning it because I can't be sure I will ever get my money back! Please don't ever shop on this site (Of course currently the site is shut down).

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Naokime
US
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Feb 17, 2011 8:27 pm EST

DO NOT BUY this is a scam. The website is at times not available. You don't get a confirmation email directly from the company, just the charge card company and the tracking numbers are fake. Currently working with my bank to get this fixed. Do yourself a favor and don't buy from here. BAD BAD BAD. SCAM SCAM SCAM...

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Berimude
US
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Jan 31, 2011 4:55 pm EST

These jerseys come from China and are basically knockoffs of Reebok. They do not tell you before you order that they are coming from China. They make their site look like the NFL's, but have nothing to do with the NFL. The jersey quality is just OK, but the JETS logo is not correct on the one I bought, in addition, the sizing is about a size to a size and a half too small. Returning the jersey to china is a hassle so I'm eating my mistake.

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Brad E
US
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Feb 07, 2011 10:30 am EST

I purchased an NFL jersey for my son. I thought the company was a US company, but when I received the jersey I found it was shipped from China. The jersey did not fit correctly and was not the quality I expected. In going back to the website I realized that there was no contact phone # just an email, nflcustomjerseys AT gmail.com. I emailed to get an authorizatio #, which the website states I need to return the shirt and I received an offer to replace the jersey for an additional $30 in shipping. I told them that I only want a refund and that the website gives you 45 days to return merchandise for said refund. They wrote back offering a discounted jersey. I, again told them that I wanted a refund. They will not respond to my emails and will not give me the authorization number and shipping address. As of today the website is unavailable and it is my hope they have been shut down. In the event that it is still operating please advise consumers NOT to purchase products from them.

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BlueBlood5689
US
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Jun 29, 2011 7:14 pm EDT

I bought 2 Giants jerseys from this site and never had a problem. And the price for a stiched Jersey is much fairer than ANY NFL shop etc...I would by from them again and again.

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8:37 am EST
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National Football League [NFL] where to buy good and cheap nfl jerseys

hello, do you want high quality nfl jerseys with cheap price? want a suprise? go to http://www.buycnjersey.com ! super price! super quality!

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Read full review of National Football League [NFL] and 1 comment
Update by lxxsumi
Nov 24, 2010 8:40 am EST

it has hiqh quality features with cheap price, you can not find it anywhere else.

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Never miss it! [ http://www.buycnjersey.com/en/nba-jersey-1/nba-2010-commemorative-jersey/nba-jerseys-los-angeles-lakers-24-kobe-bryant-yellow-swingman.html ]kobe bryant jerseys

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melgm21
San Antonio, US
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Oct 19, 2011 4:21 am EDT

I would not reccomend nflshowjerseys.com website is not up to date and does not have correct numbers and names on Jersey's, they claim "it's what the customer wants" ... the REAL # and name in my humble opinion.

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8:04 pm EST
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National Football League [NFL] all items not received and will not return emails

Ordered 14 jerseys from seller, after multiple emails with seller stating I had not paid for the items, which had been paid for thru PayPal. One email was even vulgar. Received 8 of the 14 jerseys with no refund or explanation as to why the order was not filled completely. And no answers to emails since regarding the shortage of the shipment. Total paid was 314.? and refund should have been 119.40. So..to keep from being ripped off DO NOT BUY FROM THIS SELLER!

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ou812u
Roy, US
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Mar 02, 2011 5:49 pm EST

DO NOT BUY FROM NFLJERSEYSWHOLE.COM They are liars and cheaters. They do not send all product and will not issue refund. DO NOT BUY FROM THEM.

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About National Football League [NFL]

Screenshot National Football League [NFL]
The National Football League (NFL) is a professional American football league comprising 32 teams. It offers live games, scores, and news, as well as merchandise through its website. The NFL also provides a platform for fan engagement, fantasy football, and game statistics.
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1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the required information in the sign-up form.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button, which you can find at the top right corner of the website, and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with the National Football League (NFL) company. Make it specific and clear, such as "Incorrect Jersey Shipment" or "Refund Not Processed for NFL Game Pass".

4. Detailing the experience: Provide a detailed account of your experience with the NFL company. Include key areas such as customer service interactions, product quality, service delivery, or any other relevant aspects of your experience. Mention any transactions you had with the company, including dates, amounts, and what the transactions were for. Clearly describe the nature of the issue, including what you expected versus what actually occurred. If you attempted to resolve the issue, detail the steps you took and the company's response. Explain how the issue has personally affected you, whether it's a financial loss, inconvenience, or disappointment.

5. Attaching supporting documents: Attach any relevant supporting documents, such as receipts, emails, or screenshots, that can substantiate your complaint. Be cautious not to include sensitive personal information that could compromise your privacy.

6. Filling optional fields: Use the 'Claimed Loss' field to state any financial losses you have incurred due to the issue. In the 'Desired Outcome' field, specify what resolution you are seeking from the NFL company, whether it's a refund, exchange, apology, or any other form of rectification.

7. Review before submission: Carefully review your complaint or review to ensure that it is clear, accurate, and complete. Check for spelling and grammatical errors, and make sure that all the information provided is factual and relevant to your complaint.

8. Submission process: After reviewing, click the 'Submit' button to file your complaint or review. Ensure that you have filled in all the necessary fields and attached any applicable documents before submitting.

9. Post-Submission Actions: After submitting your complaint or review, regularly check your account on ComplaintsBoard.com for any responses or updates. The NFL company or other users may provide feedback or solutions to your issue, so staying updated is crucial for the resolution process.

Overview of National Football League [NFL] complaint handling

National Football League [NFL] reviews first appeared on Complaints Board on Dec 12, 2006. The latest review Refusing to refund was posted on Dec 5, 2024. The latest complaint officiating staff was resolved on Dec 29, 2014. National Football League [NFL] has an average consumer rating of 1 stars from 654 reviews. National Football League [NFL] has resolved 9 complaints.
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  1. National Football League [NFL] Contacts

  2. National Football League [NFL] phone numbers
    +1 (877) 635-7467
    +1 (877) 635-7467
    Click up if you have successfully reached National Football League [NFL] by calling +1 (877) 635-7467 phone number 0 0 users reported that they have successfully reached National Football League [NFL] by calling +1 (877) 635-7467 phone number Click down if you have unsuccessfully reached National Football League [NFL] by calling +1 (877) 635-7467 phone number 0 0 users reported that they have UNsuccessfully reached National Football League [NFL] by calling +1 (877) 635-7467 phone number
  3. National Football League [NFL] emails
  4. National Football League [NFL] address
    345 Park Avenue, New York, New York, 10154, United States
  5. National Football League [NFL] social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 06, 2024
  7. View all National Football League [NFL] contacts
National Football League [NFL] Category
National Football League [NFL] is ranked 2 among 221 companies in the Sports and Fitness category

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