Nerdwallet’s earns a 4.2-star rating from 13 reviews, showing that the majority of financial tool users are very satisfied with service and advice.
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Nerdwallet was the only FHA mortgage calculator that included the PMI insurance, allowing me to nearly accurately
Nerdwallet was the only FHA mortgage calculator that included the PMI insurance, allowing me to nearly accurately determine my monthly costs. Additionally, I have found their reviews of things such as insurance companies to be well- researched and balanced. I've been able to make successful, well-informed decisions in conjunction with their reviews and other financial information. 5 stars for their efforts and execution!
Helpful Financial Resource with Room for Improvement
Nerdwallet, Inc. is a helpful platform for financial advice and comparisons. Many users have found the side-by-side comparisons and reviews beneficial for making informed decisions. However, there are some concerns raised by customers regarding privacy and the effectiveness of certain services. While Nerdwallet offers valuable insights, there seems to be room for improvement in terms of user experience and privacy protection. Overall, it's a useful resource for financial information, but potential users should be cautious and mindful of their personal data.
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Pros
- Expert financial advice
- User-friendly comparison tools
- Comprehensive product reviews
- Personalized recommendations
- Free educational resources
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Cons
- Limited financial product scope
- Potential bias towards partners
- No personalized advisory service
- Ad-driven revenue model may affect neutrality
Nerdwallet Complaints 11
I just signed on to check emails and received a message thanking me for signing up
I just signed on to check emails and received a message thanking me for signing up...apparently the same complaint was filed by another user who did not realize they too had signed up. I do not want their service or app and certainly feel alarmed that the company's explanation to the other compliant deflects responsibility solely on the the party who is unexpectedly signed up. Please explain to me how I too have been signed up by taking some obscure link or option. Again I did not intentionally opt to sign up. PLEASE help me in getting removed from this app or whatever it is.
The complaint has been investigated and resolved to the customer’s satisfaction.
BankAmericard Credit Card on Bank of America's website
Explore the BankAmericard Credit Card on Bank of America's website, or contact their support for details. This card has a 4.1 NerdWallet rating, no annual fee, and a variable APR of 14.74% to 24.74%. Enjoy a 0% intro APR on purchases and balance transfers for the first 18 billing cycles, with transfers made in the initial 60 days. Post-introductory period, the regular variable APR applies. A balance transfer fee of 3% (minimum $10) is applicable.
The complaint has been investigated and resolved to the customer’s satisfaction.
On Aug 7th 2022 NerdWallet opened up an account with my email address without my permission
On Aug 7th 2022 NerdWallet opened up an account with my email address without my permission. I have never and never will do business with this company.
The complaint has been investigated and resolved to the customer’s satisfaction.
Is Nerdwallet Legit?
Nerdwallet earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Nerdwallet. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 6 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
By resolving 81% of 11 negative reviews, Nerdwallet is demonstrating its dedication to customer satisfaction and effectively addressing customer issues. While there may still be some practical problems that need to be addressed, such as long wait times or unhelpful responses.
Nerdwallet has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Nerdwallet.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Nerdwallet.com you are considering visiting, which is associated with Nerdwallet, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Several positive reviews for Nerdwallet have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
Nerdwallet website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
Nerdwallet.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Nerdwallet.
However ComplaintsBoard has detected that:
- Nerdwallet protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
I somehow got signed up for emails when I didn't sign myself up
I somehow got signed up for emails when I didn't sign myself up. When I click "unsubscribe" on their e-mail, there is no option to unsubscribe on the page that comes up, so I am still constantly getting e-mails.
The complaint has been investigated and resolved to the customer’s satisfaction.
I saw a link to a site with a debt consolidation calculator. Within the calculator, it had a link saying "check your free credit score". When you click on the link, it takes you to a page that says options for how Nerdwallet can help you. It automatically signs you up for a Nerdwallet account without your knowledge and then you get an email with your new account you didn't sign up for. It also does not give you the free credit score as it says in this link. This should be considered fraud.
I just signed on to check emails and received a message thanking me for signing up...apparently the same complaint was filed by another user who did not realize they too had signed up. I do not want their service or app and certainly feel alarmed that the company's explanation to the other compliant deflects responsibility solely on the the party who is unexpectedly signed up. Please explain to me how I too have been signed up by taking some obscure link or option. Again I did not intentionally opt to sign up. PLEASE help me in getting removed from this app or whatever it is.
They published an article recommending a **** credit card that Wells Fargo confirmed is a predatory financial company
They published an article recommending a *** credit card that Wells Fargo confirmed is a predatory financial company. I signed up, resulting in the commission to NerdWallet, and then had significant financial harm done to myself and personal credit.
The complaint has been investigated and resolved to the customer’s satisfaction.
This website gives you a 'free' quote on mortgage rates only after putting in personal data that is irrelevant to a mortgage rate. Then they sell your phone number, and other information to companies that have nothing to do with their services. That is ridiculous and a breach of privacy. Other companies manage to give the same quotes, and more without doing this.
I keep getting emails from Nerdwallet about "my account" and extending loan offers
I keep getting emails from Nerdwallet about "my account" and extending loan offers. I never intentionally signed up for an account and perhaps it was via a sneaky link. I cannot get through to the "company." I want to delete my "account" and unsubscribe from getting emails.
The complaint has been investigated and resolved to the customer’s satisfaction.
I received an email from *** thanking me for signing up for an account
I received an email from *** thanking me for signing up for an account. I never signed up for any Nerd Wallet account and would like to immediately have the account cancelled and my email removed from future use with Nerd Wallet! It's a shame that they set up accounts without out authorization.
The complaint has been investigated and resolved to the customer’s satisfaction.
I keep receiving emails from Nerd Wallet
I keep receiving emails from Nerd Wallet. I never signed up for them. I click on the 'unsubscribe' link at the bottom of their message but it just takes me to another page that has their various offerings for loans...it appears that they will not allow me to unsubscribe unless I create an account with them first! I want them to stop contacting me immediately!
The complaint has been investigated and resolved to the customer’s satisfaction.
NerdWallet has essentially made it impossible to opt out of emails, has thanked me for joining NerdWallet when attempting to unsubscribe, and
NerdWallet has essentially made it impossible to opt out of emails, has thanked me for joining NerdWallet when attempting to unsubscribe, and makes it impossible to see who the affiliate links are to unsubscribe to those. I do not want them to have my information, to contact me, to sell my information, or have any further interaction with me. This is harassment.
The complaint has been investigated and resolved to the customer’s satisfaction.
This website gives you a 'free' quote on mortgage rates only after putting in personal data that is irrelevant to a mortgage rate
This website gives you a 'free' quote on mortgage rates only after putting in personal data that is irrelevant to a mortgage rate. Then they sell your phone number, and other information to companies that have nothing to do with their services. That is ridiculous and a breach of privacy. Other companies manage to give the same quotes, and more without doing this.
I saw a link to a site with a debt consolidation calculator
I saw a link to a site with a debt consolidation calculator. Within the calculator, it had a link saying "check your free credit score". When you click on the link, it takes you to a page that says options for how Nerdwallet can help you. It automatically signs you up for a Nerdwallet account without your knowledge and then you get an email with your new account you didn't sign up for. It also does not give you the free credit score as it says in this link. This should be considered fraud.
About Nerdwallet
The platform was founded in 2009 by Tim Chen and Jake Gibson, with the aim of helping consumers navigate the complex world of personal finance. Since then, it has grown into a well-respected brand, with millions of users who rely on it to make informed decisions about their financial future.
What sets Nerdwallet apart from other financial advice platforms is its commitment to transparency and independence. It does not accept payments or commissions from financial institutions, ensuring that its recommendations are unbiased and based solely on the best interests of its users. Additionally, Nerdwallet places a strong emphasis on user satisfaction, offering transparent reviews and information on a wide range of financial products and services.
Nerdwallet has also made significant strides in personalized financial guidance, creating a suite of tools and services that help users make smart financial choices. Its proprietary algorithms help users find the best financial products based on their unique financial situation and goals. Additionally, its financial calculators provide valuable insights into loan repayments, savings, retirement planning and debt management.
In conclusion, Nerdwallet is a trusted and reliable platform that provides free financial guidance and recommendations to consumers. Its commitment to transparency, independence and personalized financial advice sets it apart in the crowded marketplace of personal finance advice. Whether you're looking for unbiased recommendations on credit cards or comprehensive retirement planning, Nerdwallet is the go-to resource for all things financial.
Here is a guide on how to file a complaint against Nerdwallet on ComplaintsBoard.com:
1. Log in or Create an Account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one.
2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the Title:
- Summarize the main issue with Nerdwallet in the 'Complaint Title'.
4. Detailing the Experience:
- Provide detailed information about your experience with Nerdwallet.
- Mention key areas such as transactions, nature of the issue, steps taken to resolve, company's response, and personal impact.
5. Attaching Supporting Documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.
6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.
8. Submission Process:
- Submit your complaint by clicking the 'Submit' button.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure to follow these steps carefully to effectively file your complaint against Nerdwallet on ComplaintsBoard.com.
Overview of Nerdwallet complaint handling
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Nerdwallet Contacts
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Nerdwallet phone numbers+1 (415) 549-8913+1 (415) 549-8913Click up if you have successfully reached Nerdwallet by calling +1 (415) 549-8913 phone number 0 0 users reported that they have successfully reached Nerdwallet by calling +1 (415) 549-8913 phone number Click down if you have unsuccessfully reached Nerdwallet by calling +1 (415) 549-8913 phone number 0 0 users reported that they have UNsuccessfully reached Nerdwallet by calling +1 (415) 549-8913 phone number+1 (800) 633-4227+1 (800) 633-4227Click up if you have successfully reached Nerdwallet by calling +1 (800) 633-4227 phone number 0 0 users reported that they have successfully reached Nerdwallet by calling +1 (800) 633-4227 phone number Click down if you have unsuccessfully reached Nerdwallet by calling +1 (800) 633-4227 phone number 0 0 users reported that they have UNsuccessfully reached Nerdwallet by calling +1 (800) 633-4227 phone numberCare Provider
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Nerdwallet emailssupport@nerdwallet.com100%Confidence score: 100%sheri@nerdwallet.com99%Confidence score: 99%Financesborland@nerdwallet.com99%Confidence score: 99%cara.smith@nerdwallet.com99%Confidence score: 99%ttindall@nerdwallet.com99%Confidence score: 99%Educationarosenberg@nerdwallet.com99%Confidence score: 99%Healthconnor.campbell@nerdwallet.com99%Confidence score: 99%aderengowski@nerdwallet.com99%Confidence score: 99%Financeehaverstock@nerdwallet.com99%Confidence score: 99%Communicationecorbin@nerdwallet.com99%Confidence score: 99%Operationstcurtis@nerdwallet.com99%Confidence score: 99%Communicationjbratton@nerdwallet.com99%Confidence score: 99%Communicationsmiller@nerdwallet.com99%Confidence score: 99%tphaneuf@nerdwallet.com99%Confidence score: 99%dramirez@nerdwallet.com99%Confidence score: 99%Operations
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Nerdwallet address55 Hawthorne St Fl 11, San Francisco, California, 94105-3906, United States
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Nerdwallet social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 11, 2024
- View all Nerdwallet contacts
Recent comments about Nerdwallet company
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