Netflix
Reviews and Complaints

This has to be the most pathetic decision by educated corporate team at your firm which truly has gone off the tracks hiring the devicive, deceitful, communist driven obamas who truly wanted to make America into a socialist state but Thankfully there is a God in Heaven who delivered us from this puppet of Souros and his monstrous political agenda! Why don't you remain in the entertainment industry rather than promote the people who hate the American way of life and literally speak out of both sides of their mouths> We the people do not appreciate supporting political figures who have no business to enhance the entertainment industry as producers of good quality family oriented, Christian based films or TV series which enhances the American way of life!

What is wrong with you people? You really think this is OK?! First and most importantly, the little "warning" provided at the start of the series does ABSOLUTELY nothing to deter potentially mentally ill people from watching this season. I am angry at the way that this second season was escalated, because I enjoyed and understood what was being transmitted and the purpose of Season 1. But this...this was too much. Seriously how can a school shooter be depicted in a mainstream show as if the producers knew what really goes on in the mind of someone who will do this? How can you depict this amidst all the hundreds of people hurt almost every other day by gun violence? Second of all, what the hell happened to Hannah? This Hannah introduced in this season has nothing to do with the Hannah on season 1! This was HORRIBLE. This show should be cancelled and there should be an apology by creators.

Hi I message you in regards to 13 reasons why s2 and I request you remove these. My eldest daughter who is 20 has just informed me she has had to turn it off as it made her ill. That's not my issue, in my home I have an 11 year old and all her friends are just starting season1 I was horrified at the bath scene and think things could have been left to the imagination. I don't want my youngest to see this in my home so i have put a pin on our netflix. But her friends parents are total opposite i don't want her to see the 1st one never mind season 2 so I ask you to pull these episodes or remove the graphic content so children do not see such graphic things at a young age. I'm asking as a mum please do not give idiotic parents the rights to raise their children seeing those things and most of all my daughter if she ever sleeps out at theirs !
Thank you

I just want to express my opposition to the large amounts of money paid out to Susan Rice and Mr. and Mrs. Obama. If these people are going to start to dominate the content of Netflix then I will have to end my support for your service. Overall my family likes Netflix even though we have to sort through a lot of trash in order to find something to watch. However I refuse to support the Obamas through my subscription. Thank you, concerned subscriber, Thomas Roberts.

This is complete utter bull and you should have requested responses/inquiries from your subscribers/viewers and supporters for years before doing something like this. We already have enough political crap already flooding our news networks and after hours show. Now we have to also see it on our family movie network. I am sorry to say, as soon as it hits, I will stop using NETFLIX and will let protest your network for doing this. This is my personal thoughts and no one else's.

My friends and about 500 of my blog followers are terribly disappointed in your decision to provide the movie and sequel of "13 Reasons". It is horrifying and glorifies everything we do not want our children to access. Many of us are considering removing Netflix from our technology if this movie is not removed. This movie is a horrible decision to air and makes us question your judgment.

I just read on the internet that Netflix signed a deal with the Obamas and that the executives think they can tell stories about how great people build up their communities when all they did was divide this country and set racism back 50 years. I think its a bad decision and plan on canceling my subscription. I can stream any of your content on other websites for free so adios assclowns.

I hope Netflix loses billions of dollars over your decision to hire the Obama's. That is the worst decision Netflix has ever made & I hope the Obama's ruin your company like they tried to ruin this country. Your streaming selection already sucks & Im just going to cancel my subscription since amazon has a better 100 times better selection than Netflix. I honestly hope your company goes broke over this asinine decision for the Obama's to produce shows for your company. They're not producers any more than I am. Anything for the all mighty dollar, right? Goodbye Netflix!

I watched season 2 of 13 reasons why and even though there was a minor warning for the episode I watched it did not go into detain on what the content contained and I be live the episode 13 is completely uncalled for and was taken way to far the traffic scene caused major distress for me I think this episode should not of been aired and was totally inaprorepate and unrealistic and has caused distress for many people that I know that have watched it I can't believe they thought it was even appropriate to air this the scene isn't even things that happen (38 mins into episode 13 series 2)

Beginning in 2012 Netflix has been charging my credit card double what it should have been. Because there is no paper trail and the bank also does not deliver a hard copy of statements, this was overlooked for years. The service person I spoke to at Netflix advised me that I had set up two accounts with different email addresses but my name, address, phone number and credit card etc. were all exact matches.
Why was this not questioned back in 2012? Why have I been charged double all this time? It's outright theft on the part of Netflix. Now Netflix only will reimburse me for 3 months. Not happy here.

I cancelled a accidental charge and was told April 6th via email it would be given back it's been over 30 days business days. I have my bank records it was never processed. I called and was told it was my bank went to my bank was told it was never processed and given printed out records proving it. Netflix has my 10.99! I will never again use Netflix and will be filing complaints with bbb and any other avenues. Thieves

I can't believe lemonade mouth was removed. This is a travesty of the highest order. I need that movie back in my life. Lemonade mouth was a beautiful movie that my friends and I enjoy thoroughly. Please bring it back. On a side note, it was ridiculous that High School Musical 1 & 2 were removed and replaced with HSM 3. it is a widely accepted fact that HSM 3 is the worst movie in the series.

Rupauls drag race on Netflix had seasons 2 to 10 available to watch. I was currently on season 4 half way through when they removed them. They have season 8 onwards. I am very annoyed that they don't give you any warning that it will be removed, I am of cause annoyed because I was watching them and now I can't! Would they or have they ever brought programmes back which they have taken off?

Netfix only have 49 episodes for now
Why would not netfix buy something only have first season
They are no ganrantee for the time to get the rest of it leave people
Hanging
Stupid company
Do not order nexfix
And the show was at least 10 years old conclusion netfix really are screwed up company
There are no Reason for this show on netfix
Suggestion take it off so people would not get tricked
Customer department send them a request for 2 season that is even ridiculous why would we request something suppose to be there to watch anyway

I recently contact Netflix customer Service, in regards to an issue with a Movie they have released. The following is the transcript of my conversation with Netflix Customer Service.

Hi cody,
Thank you for contacting Netflix customer support.
Here is the transcript from your recent chat.
You
An issue with "Pilgrimage" Subtitles not translating Audio. I have them on but simply ready "foreign language". Pretty sure as the movie is in English that there should be subtitles when they do not speak English, but they are not showing.
Czabbie Gayle Netflix
Let me help you with your concern
You
ok thank you
Czabbie Gayle Netflix
Welcome
Czabbie Gayle Netflix
What is the email please to make sure I have the correct account.
You
*
Czabbie Gayle Netflix
Thank you
Czabbie Gayle Netflix
What subtitle are you looking for?
You
For the Movie Pilgrimage

You
they speak other languages besides english throughout the movie, but subitles do not work and there is no auto text to say what they are saying. As there should be
Czabbie Gayle Netflix
Let me check
Czabbie Gayle Netflix
Even if you selected the English subtitle? It is not showing what they are saying, right?
You
Correct it says "Foreign Language"
Czabbie Gayle Netflix
One moment please
Czabbie Gayle Netflix
With regard to that concern. Due to licensing agreement that is the only option we have for that title.
Czabbie Gayle Netflix
Thank you for bringing this up. We will take that as a feedback.
You
So we will never know what is said for 1/2 the movie...?
Czabbie Gayle Netflix
Yes.
Czabbie Gayle Netflix
Any other concerns?
You
And providing a Movie that people can only understand half of the language, is considered a good customer interaction? No, No other concerns based on this solution.
Czabbie Gayle Netflix
This is noted.

As a new customer to Netflix streaming, I was surprised at how hard it was to find quality movies in the myriad of choices. I contacted their customer service department. I was told there is no information available on movie ratings. It appeared the customer service representative was ending their shift, because they were uninterested in helping me. Of any customer service department I would rate Netflix a "1" where 10 is superior and 1 is deplorable. Not accepting their answer regarding Netflix programming, I googled and found several websites listing, current, upcoming and movies/TV s leaving their programming schedule. Seems to me Netflix management is missing an opportunity to sell an online programming service with ratings. I read one article on google explaining the frustration Netflix customers experience before selecting a movie. They review 48 to 50 movies before selecting one. Customer retention is going to be a major challenge for Netflix as more online entertainment companies enter the market.

At the time of this writing, it has been over a month now that fans of the prematurely cancelled Netflix Original Everything Sucks! have been campaigning to convince them to reverse their decision. We have endured unacceptable silence from a company who has prided itself on being transparent with its subscribers. From our constant communication via calls, emails, live chats, sending physical letters, every possible thing under the sun to sending 4000 Ring Pops/Pride Flags, dozens of esteemed outlets featuring it on their Best Of lists and countless other initiatives taken to illustrate our dedication to one of their Original programs.

The show has only risen with popularity and critical acclaim, however Netflix remains radio silent. It is arguably one of their most inexpensive shows to produce yet they choose to stamp their feet and close their ears rather than start a dialogue. This is simply inexcusable for a billion dollar corporation who was supposed to be better than typical networks. We've waited longer than 'Jericho' fans, 'Sense8' fans, and every other fan campaign in history. I and many others have cancelled our subscriptions because of their abhorrent response.

Please show you are better than this, Netflix. #RenewEverythingSucks.

I've noticed recently that Netlfix has been showing Netflix made foreign movies/tv shows with dubbing. This is fine if you also have the option of subtitles but that does not seem to be the case.

Dubbing is seldom done well. Is this a new trend? I hope not. It reminds me of bad Japanese monster movies from the sixties.

Please include subtitles as an option.

As soon as I finish an episode of Agents of Shield I go to the next episode but then it doesn't load and these words pop up" we're having trouble playing this title right now. Please try again later or select a different title." It's done this on multiple occasions and it's happened on multiple shows and movies. I'm paying all this money to use your app and it won't work please fix this.

The show mentions the country Serbia as a source of the zombie-carrying clam shells, but it seems to do so in a glorifying manner. They clearly reject the genocide by Nazi Germany in the scene(s) with the neo-Nazi group, and go as far to talk about moral relativism. Despite acknowledging genocide there, there are no mentions of the genocide the Serbian nationalist government under Milosevic conducted against the Bosnians and Croatians. I understand not all shows need to be historically accurate, but if they made the first step in pointing out the evils of the neo-Nazis, and even later mentioned their political opinions against fracking, then the history and politics of Serbia should not just be ignored.