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Netflix Complaints 1418

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S
4:29 pm EDT

Netflix TV show

Disgusted at the new TV show for my 7 year old that shows a pregnant man. Troll Hunters Rise of the Titans has a pregnant man in the show and you are normalizing things that are unnatural and forcing me to have a conversation with my child that I chose not to have at this time. I will be telling every parent I know about this show until it is removed. Stop indoctrinating our kids.

Desired outcome: Remove show

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9:16 pm EDT
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Netflix The Sinner, a wonderful show

Really Netflix how could you cancel this show after 4 seasons. I think you made a mistake despite falling ratings this show was totally brilliant. Despite what ratings suggested, it got better and better, Bill Pullman is a wonderful and very underrated actor. I have to say you made a mistake cancelling this show, you have far worse shoes still running, this was wonderfully acted by Mr Pullman and really all the actors only assisted him to look and act better,it was also sad to see Jessica Biel not in future seasons, another underrated and brilliant actor. Sorry Netflix you erred , I believe you should try to get Bill Pullman back and reinstate this show, it is so different from other American procedural shows, it is in fact reminiscent of the best gritty down to earth British crime shows, such as Endeavour and Lewis, a big mistake Netflix, shows such as this should not be cancelled at a whim and due to less strong streaming.

Kind regards

David

Desired outcome: Reinstate this show

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E
10:10 am EDT

Netflix lack of access to all Netflix shows

I have spent over 2 hours on phone with customer service and techs to fix issue that cannot view all shows on my TV's. They were unable to resolve the issue.

They scheduled a high level tech person to call me yesterday at 9am and no call, no email. Nothing.

Paying full price for service and yet cannot watch shows I want to watch.

Desired outcome: fix issue

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L
8:12 pm EDT
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Netflix I was charged and I am not a subscriber

Today, On April, 25 2022 I found out that Netflix discount me or charged me for the service Gs. 112.470 plus 11.247 added for taxes on that amount in my credit card Visa in Paraguay, GNG Bank, when I am not a subscriber and do not get the service. What can I do?

Clara Letizia Pereira Amarilla

Desired outcome: I want the reimbursement of the amount illegally discounted and to cancel any further charges from my credit card.

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E
12:55 am EDT

Netflix FORCING the mixed race/gay couple agenda?

Look, I do not have a problem with gay people, mixed race-couples,

but what Netflix is trying to shove down our throats, are really-really

getting on my nerves now. If this carries on, I'm cancelling my subscription.

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K
4:27 am EDT

Netflix Netflix itself

here's an easy fix to VPN blocks:

just allow everyone to access all titles... if necessary, make them download additional titles. literally so simple.

ON TOP OF THAT, I am trying to learn Finnish, and since I don't live in northern Europe, your [censored]ty geolocation [censored] has really hindered my ability to do so. I have access to VERY FEW Finnish shows/movies, like 5, and not only that, I cannot enable Finnish audio/subtitles. IT'S REALLY NOT THAT DIFFICULT TO ALLOW ME TO DOWNLOAD THEM FOR SHOWS/MOVIES THAT I LIKE if you're going to block me from watching Finnish shows. don't act like you don't have audio/subtitles in Finnish for a large amount of shows. this can go for literally any language. DON'T PUNISH PEOPLE FOR TRYING TO LEARN LANGUAGES. what if I don't want to learn Hungarian? or the other basic languages you give me based on my geolocation? we're living in a world where bilingualism is necessary, what about learning other languages? your business will go downhill with this segregation of content.

Desired outcome: -STOP THE VPN BLOCKS or MAKE ALL CONTENT ACCESSIBLE IN *DEMOCRATIC* COUNTRIES-ALLOW PEOPLE TO DOWNLOAD AUDIO/SUBTITLES IN ANY LANGUAGE THEY WISH FOR ANY SHOW INSTEAD OF GIVING US SOME PRESETS WE MIGHT NOT EVEN CARE ABOUTthanks.

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cwtpc
US
Apr 25, 2022 2:41 pm EDT

You could, you know, sign up for Duolingo or another service actually intended to help you learn a language?

If you change your profile language to Finnish, most of the Netflix originals will also have a Finnish subtitle track, but for shows where the subtitle tracks have to be additionally acquired you probably won't have Finnish subs available in your country. It's to do with copyrights and licences, it wouldn't make sense to buy worldwide rights to small languages to all over the world because of a handful of people using them abroad.

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J
12:44 pm EDT

Netflix Netflix charges

I cancelled Netflix last month 28th of march 2022 ,and I was charged again for the service .what is it with this company ?

this time I took a screen shot of the cancelation ,this time so if they charge me again I will have proof .I am sending a screen shot of this months cancellation .I want this service cancelled without delay

Desired outcome: I demand a refund ,and an explanation ,this is a logical request

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J
10:32 pm EDT

Netflix Netflix pricing

I’ve just read that Netflix is complaining about family sharing and stating that is a big part of why they are losing customers. I’d have to say it has a lot to do with the fact that the prices are now over 20$ a month in Canada while the content is mostly older shows/movies and the current shows they do have are never up to date with the seasons aired. You can get prime plus stacked which offers about 7 different channels for a few dollars more. If Netflix wants to keep its customers maybe it should have updated and current shows and stop increasing their prices.

Desired outcome: Newer shows. Full seasons.

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M
10:38 pm EDT

Netflix Power Rangers Ninja Steel episode order

All of the other series that I have watched that are playing on Netflix show episodes in order. Power Rangers Ninja Steel does not. After each episode it goes to the last episode in the season (the Christmas special). I have had to go online and print out an episode guide, then stop the Christmas episode each time and search for the next episode in order to watch them in order. Most annoying.

Desired outcome: Fix the playing order for Power Rangers Ninja Steel.

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D
10:39 am EDT

Netflix Program's

Dear sir

I enjoy your programs, however it is so hard to find either a film or series that has limited violence and swearing!

Many people enjoy a film without swearing or violence for example forest gump.

Is it that producers think its necessary? If the company values its service to the public I would hope this could be looked and I would be grateful.

All the best

Derek Tilley

Desired outcome: For Netflix to review their swearing and violence and to reduce it to where it is necessary

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Myannie
STAR, US
Apr 26, 2022 9:06 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Since I don't speak Spanish, Italian, Japanese, or any language other than English why not just give us a list of English only? And, more of them! You're quality is going down and your prices are going up!

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cwtpc
US
Apr 05, 2022 5:31 pm EDT

You could set parental controls on your profile to block anything above PG-12 :)

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F
1:21 pm EDT

Netflix Taking down under 18 classicals

I would just like to state the fact you (Netflix) are taking off a lot of under 18's classicals. Just like

-Shrek

-mean girls

-clueless

-amazing Spiderman 2

-the grinch

and many more. This needs to stop maybe consider doing a vote on if you should take it off or not. Put as many things on as you want but take them down after a vote and also taking off series. When I say this I mean taking of the first couple of series and then leaving the rest like Heartland.

From Anonymous

Desired outcome: Putting the classicals back and not taking them off.

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C
9:20 pm EDT

Netflix Account on hold for 2nd time. They changed payment date and I changed back to 1st and they put account on hold again.

Twice now Netflix has put my account on hold and I am pissed! My payments were set up for the 1st of each month because I'm on a pension and you guys changed the payment date. In December you billed me for a single connection then when I added another connection on the 23rd of December you billed me again for 2 connections? The you change my payment date. I called in before February and the lady said do not renew on the 23, just start a new payment on the 1st of March. I did that. Then you disconnect me today? Not cool at all people! For the last week of February I had no Netflix so I could start payment on March 1st. I never changed my payment dates. You idiots did. I don't know who the hell you have working behind these phone lines but you better train them better than this because your going to lose more customers. The lady on the phone tried to tell me that when I added a second stream on December 23 for my son, that it was active since the 4th of December. [censored]!... I received an email as soon as I added the second stream and a second payment was debited from my account on Dec. 23,21. So then lets say keep the god damn double payment from December you owe me nothing. In February when I talked to this lady after they put my account on hold again. She told me to wait until the 1 of March 2022 and make the payment then and my payment date would go back to normal. Now remember I haven't had their service for the last week of February. March the 1st I pay again for one month and today is the 23 and they put my account on hold again. WTF is wrong with you people? I paid for 4 weeks not 3 and because you cannot change a payment date or refuse to understand simple English I have no Netflix again. Soooooooooooooooooooooooooooooooooooo I had tom cancel my entire account after losing my [censored].

NOT IMPRESSED WHATSOEVER!

I am not impressed with Netflix period. My payments were on the 1st of each month. Each payment was $10.49. ON December I added another stream for my son on the 23 of December. So not only did Netflix go and take My payment on December 1st, for $10.49 then took another payment on December 23 for $15.74. Then On January 24 they took another $15.74. I called in to Netflix and the helper on the phone said to get it back to the first of each month do not allow the payment on February 23. The last week of February I had no service so I could get my payment back to 1st of every month. Start making your payment again on the 1st of the month. I paid $15.74 on March the first. So today they disconnected me and try to tell me my payment is on the 23 and they allowed me a week grace period? WTF are you guys doing? Can you not calculate payments? So from November 1st to March 23, today I have paid $89.18. Jan, Feb and March for two streams. Last week of December two streams, but I was billed for more then you have the gull to say you gave me a grace period? No you ripped me off for services then disconnect me when I call you on it. I cancelled my account. UNBELIEVABLE!

Desired outcome: Give me my service I paid for. I didn't tell them to change payment date, in fact O told them not to.

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N
9:54 am EDT

Netflix Death note

My brother and nephew both have had bad out comes with death note. My nephew took a journal to school with a list of he peers and how the would die. So now the law is involved. My brother is in a psychiatric hospital cause of this movie

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2:14 am EDT
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Netflix The plan offered to me was 199 at the time of signing up and it was upgraded to 499 without my consent

The plan offered to me was 199 at the time of signing up and it was upgraded to 499 without my consent. Initially, they offered 199 plans in India and accordingly they advertised that we can use it on a single system at a time. later on, they upgraded by themselves my plan to 499 and said that the services are used on more than one system. My point is if the content can be viewed on a single system at a time as per your offer and I had the same practice then why you are upgrading the plan. I talked to their customer care and they said that I needed to pay ad they may refund but I cannot trust them as such on registering on my account it is reflecting 499 rupees. They are the most unethical international service providers and customer cheaters to my knowledge. Be aware before taking their services or adding your bank account.

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cwtpc
US
Mar 21, 2022 2:15 pm EDT

Netflix didn't change anything, if your plan was changed it means either someone you share the account with tried to watch at the same time as you and got a prompt asking if they wanted to upgrade, or you may have signed in on a new (HD/UHD) device and the system asked if you wanted to upgrade your plan to get a better picture quality. Either way, the change request / authorization came from one of the users.

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G
4:06 pm EDT

Netflix Reviving Zelensky Series

Reviving Zelensky series is in such poor taste at this sensitive time. It will aid Russia in demeaning him. Please remove.

Desired outcome: Please remove the series from the lineup.

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M
5:51 pm EDT

Netflix Netflix kids

My 6 year old son found a new show he liked. He has watched it everyday for the last week or so. He finally got tired of jurassic park, thank God. And I watched several episodes with him. Up until a minute ago it was a show that promoted friendship and acceptance. The main protagonist is an upbeat young teen mutant girl who uses music and positivety to solve her and her band mates issues. But just a moment ago, the story took a sexual twist that was fast paced and provocative. It was over in just a moment and if I hadn't have been paying attention, I would have missed it. The little drummer boy asked another boy if he wanted to go to prom with him and then they shared a romantic kiss after he said yes. The boys in this story seem to be 10 years old or so. This is on Netflix kids. The tempo of the show had changed entirely for that moment. This is not right and I shouldn't have to explain to my 6 year old why that happened. This is brainwashing the youth to be as perverted as the people who allow it and produce it. I'm canceling Netflix for this one. Children should be allowed to be children and not exposed to anything of a sexual nature. It dements and confuses them. I cannot allow this kind of mental warping to happen to my kids. Sorry if you feel differently but honestly if you believe kids should be exposed to sex at a very young age then I probably would not like you or your opinion anyway.

Desired outcome: Fcc control of streaming services

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B
10:54 am EST

Netflix Netflix

Every year the price goes up and every year the content quality goes down. Most shows get cancelled or dropped in an unfinished state so there isn't any real resolution to the show. Follow up seasons take years to air on netflix, it's currently taken 2 years for a new season of Stranger things to air, and thats a show they produce. The price increases are entirely due to their corporate greed because they certainly are not reinvesting in better content.

Desired outcome: Return the price of your streaming service to $7.99 because your quality of programming has gotten worse not better, and it certainly isn't worth $15.49 now

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cwtpc
US
Mar 13, 2022 4:47 pm EDT

Can you think of any reason why production of shows might have been put on hold in the past two years?

It sounds like you have the family subscription, you can always downgrade to the standard or basic if you think it's too expensive :)

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B
8:31 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Netflix Monthly bill.

The netflix india had me set for monthly auto renemal... I did not requested that first... They gave 5 grace day periods..,... I said if I decide not to recharge and you recharge without my sansction will you recharge... They said after or before 5 days grace we will charge you with no return. They said we can recharge even before the deadline. This is not the proper way to do this type buisness... I request for pain and sufferring to give some free service... It appeared to be black mail and not grace period... They would not be frame of grace period, please award some gift for this unorthodox way of dealing... Brian ciemny with credit card provided on request... Thank you for you gentle concern.

Desired outcome: Some reward for this suffering as we love nbetflix.

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cwtpc
US
Mar 11, 2022 3:24 am EST

When you sign up for Netflix, you agree to a monthly direct debit from your method of payment. If they're not able to process the payment on the due date, you may get a small extension ('grace period') so you can continue watching for a few days in case you need to for example transfer money to your MOP from another account. They do try to charge normally once a day during this period, it's not just a week of free Netflix. Pay your bills on time and you won't have this issue.

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O
6:50 pm EST
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Netflix Pokémon sun and moon

I would like to keep the Pokémon Sun and Moon show. I can’t get it any where else and it is one of my favorite show on Netflix. Is there anything that can be done to keep it? I’ve love this show and have watched it over and over please don’t delete this show. I know he w many other people like this.

Desired outcome: I hope to keep this show. It would really make me happy, Thanks.

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R
6:47 pm EST

Netflix Inappropriate content promoting elderly abuse by Harry and his wife

Netflix is a media outlet that has laws of governance. Great offence and the promotion of elderly abuse by Harry and his wife towards Prince Phillip in hospital whilst palliative, aged 99, towards his grandmother aged 95, towards Prince Charles aged in his 70's, is unacceptable and law breaking. Netflix is to be neutral, yet somehow the malevolence of certain reporters and Netflix shows has deliberately corrupted your factual, correct and impartial journalism. Entertainment is not exempt from moral and ethical conscience and values. You are meant to uphold values, not degrade them as if acceptable.

Elderly abuse is unacceptable in todays’ society, and those that promote it are as guilty as the perpetrators. Netflix is an elderly abuse promoter and perpetrator.

Deceit and deliberate lies by Harry and his wife have also been continued by Netflix.

This has caused much distress, and therefore Netflix is to be held accountable for deliberate fraudulent news reporting.

Your actions have now opened the door to do the same to your families? Is that correct, as this no doubt could probably be arranged by some low life within your own organisation, or another trashy tabloid.

EDUCATE YOURSELVES PLEASE:

What is considered emotional abuse of the elderly?

The generally accepted definition of emotional elder abuse is, “intentional infliction of anguish, pain, or distress through verbal or nonverbal acts.” This includes threatening, harassing, intimidating, and attempting to humiliate an elderly individual.24 June 2021

https://www.who.int/news-room/fact-sheets/detail/elder-abuse

Consequences

Elder abuse can have serious physical and mental health, financial, and social consequences, including, for instance, physical injuries, premature mortality, depression, cognitive decline, financial devastation and placement in nursing homes. For older people, the consequences of abuse can be especially serious and recovery may take longer (4).

4 October 2021

Desired outcome: stop the abuse by not supporting these two deliberate liars.

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About Netflix

Screenshot Netflix
Netflix is a popular streaming service that offers a vast collection of movies, TV shows, documentaries, and original content to its subscribers. The platform has revolutionized the way people consume entertainment, allowing them to watch their favorite shows and movies anytime, anywhere, and on any device.

Netflix was founded in 1997 as a DVD-by-mail service, but it has since evolved into a streaming giant with over 200 million subscribers worldwide. The platform's success can be attributed to its user-friendly interface, personalized recommendations, and affordable pricing.

One of the most significant advantages of Netflix is its extensive library of content. The platform offers a wide range of genres, from action and adventure to romance and comedy, catering to the diverse tastes of its subscribers. Additionally, Netflix has invested heavily in producing original content, including award-winning shows like Stranger Things, The Crown, and Narcos.

Another key feature of Netflix is its ability to personalize recommendations based on a user's viewing history. The platform uses algorithms to analyze a user's viewing habits and suggests content that they are likely to enjoy. This feature has made it easier for users to discover new shows and movies that they may not have otherwise found.

Netflix is also available on a variety of devices, including smartphones, tablets, smart TVs, and gaming consoles. This flexibility allows users to watch their favorite content on the go or from the comfort of their own homes.

In conclusion, Netflix has become a household name in the entertainment industry, offering a vast collection of content, personalized recommendations, and accessibility across multiple devices. Its success has paved the way for other streaming services, and it continues to be a leader in the industry.
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Overview of Netflix complaint handling

Netflix reviews first appeared on Complaints Board on Sep 1, 2006. The latest review Double overlapping languages was posted on Jul 11, 2024. The latest complaint videos and movies won't stream was resolved on Oct 04, 2019. Netflix has an average consumer rating of 1 stars from 9654 reviews. Netflix has resolved 68 complaints.
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