NetOne International
Reviews and Complaints

The service is disconnected from the TV Box No. S/N AK1079603556, it is shown on the TV screen that the account expired. That is not correct.
Date of disconnected - 30/06/2019
Please note that the account is up to end of November 2019.

Please return the service as normal as soon as possible.

Best Regards
Kamel
Tel- 61 [protected]
emai- [protected]@hotmail.com

REQUEST FOR INFORMATION ON HOW TO HAVE A PHONE BLACKLISTED.
My name is Gibson Mapokotera national identity number 63;018604-G-70 residing at House number 540 Nyaradza Township Gokwe. I work as a field manager for a company called Nyle and Kyle which is based in Bulawayo. Nyle and Kyle collects oral genealogies and forwards them to Family Search International for inclusion in their website
My job as a field manager is to recruit and train field agents and issue them with cellphone which the use to record oral genealogies and take photos. When a field agent gets another job he she is supposed to surrender the phone. When the phone is stolen the field agent is supposed to report to police.
Recently one of our agents got another job and initially he promised that he would bring back the phone but after a while he became evasive and declared that the phone was stolen. When asked to report to police he states that he has no time.
I am of the view that he is using the phone but so far he has refused to disclose his new address and am therefore unable to go and collect the phone.
I sought assistance from the police and the stated that refusing to surrender a phone is not a criminal offence but if I have proof that he sold it then it becomes theft by conversion.
I approached the small claims court and they gave me a letter of demand form which I completed and am supposed to take it to him so that he signs it. Since I do not know where he is am unable to make him sign.
The phone is a Samsung-SM-J120AZ IMEI number [protected]/08 SN R58HC53MFQL. Is it possible to have the phone black listed. Given the above situation what should I do to have the phone blacklisted or to be given the number which is currently using that phone.

i have an accountwith net one international for 26.94 $ To be used towards my long distance phonecalls.i canot reach them .on cust

tomer service phone number [protected]. nor their access number [protected]. They were very dishonest when calculating the n

number of minutes i used on my phonecalls .It was a hassle i always had to phone them back to correct them .

I've been a netone International customer for 7?plus years, generally they've provided consistent service with a customer service contact person, they no longer offer a way to communicate with its customer service rep.
I've sent multiple message no one responds. But when it comes to selling services their customer reps call me daily.
Then they cut you of to deal with your problems.
Please have Someone call me today.
Kaled Alwazir [protected]

R they still in business?
Their Customer service phones [protected] and [protected] don't answer, and the access phone [protected] also doesn't answer.
Did they go out of business?. They still owe me about 38 USD prepaid.

Their e mail NetOne CS is also out of service.

Two weeks ago, one of their representatives in Egypt contacted me and assured me they are still in business, only changing phone numbers and the accrss was still on then. But now, the access # doesn't work

I am Hadier Morsy and i am a customer with net one for 7 years ago but actually I didn't know the company doesn't have any customer privacy because the Branch in egypt is very bad customer service and the agents working there calling me from thier personal phone number to talking with me it is not first time is the third time the agent do that if you don't solve this problem i will judge the company because it doesn't have any customers privacy to the agent working in Egypt doing that

I used to use Net one for my overseas calls until One day I could not make any calls and was not not able to contact Net one for over a month. No one ever answered the customer service line so I finally gave up on them and switched to another very nice and reliable company by the name of Keep Calling. I had one hundred dollars left with Net One but I am more than willing to forget the money if they would only leave me alone. To this day, I receive numerous calls on my land line and both my husband's cell phone and mine from very obnoxious, nasty and persistent salesmen and women. No matter how hard I try to tell them that I no longer want to use their service, they insist on calling back every single day. I am now in the process, with the help of my lawyer, of filing suit for harassment against Net one and all their employees. If they do not cease their annoying multiple daily calls immediately, I will be suing for a lot of money to compensate me and my family from all the aggravating calls. Dee Kassis, NJ

She called me today to make a phone interview with me
while I was still talking she cut me off and ended the call
before hanging up she has made a grammar mistake in if grammar rule to be specific.
at first I didn't realize that an hr agent can make such mistake
but then after listening to the call again which I had recorded on my phone I knew I was right she had made a mistake.
She had said and I quote "and you will be receiving another call if you will get accepted"
the correction was supposed to be you will receive/be receiving another call if you get accepted
and then I hang up the call shocked more than ever before
the number she called from is +202 [protected] her name she said lez as i've hardly heard
called me on 16:07, October 17th 2017 Egypt's time.
My number is +[protected]

sales man promised the tv box will provide 500 international channels after I paid over$ 284 sales man called and wanted another$ 180 .00 to provide the service and that and it has a monthly fees to continue watching .
and when I tried to return it he said all you can get is a merchandise credit for something else and 20% retuning fees and I said and I been waiting weeks with not RMA and they keep hanging up on me

Dear Sir/Madam,

I have been using your service for many years ans it was good untill everything went bad.Then it worked better but the Customer servise was not as good.
Last week I had about $45.00 in my account and when I tried to use my service on my mobile all lines were busy and never worked since.
I hope you could reinstate my service and get me back online to use your services.
Thanking you
Mohamad Khaled
[protected]@yahoo.com
Landline:61 2 [protected]
Mobile:[protected]
9/643 Anzac parade
Maroubra NSW 2035
Australia

You guys call and offer me a Iptv Arabic box and tell me your going to remove 20% of the total amount of the reciver and then when I buy it I end up finding you lied straight to my face. They tell you they will give you a discount and you end up finding they plagiarized anther company called M box
Which I bought previously for only $199.00 not $299.00 like Net One. And then when you want a refund they tell you first I need to sell the box to another person before I can give your money back. What kind of service does not pick up the costumer service number and disrespects people by lying to your face and then continues to lie to people by telling you this is a complete misunderstanding! Like no it's not and you guys don't deserved to get paid or have job if it means your going to lie. The most biggest scam I have ever been offered!

WHAT EVER YOU DO DONT BUY ANYTHING FROM NET ONE THEY ARE ALL LIERS!

Look at the recivers difference The one with the logo is an actual company who doesn't lie to you. If your in the Area of Maryland to Washington DC don't buy these receivers offered to you by phone.

A year ago I contacted NetOne that I moved and have a new number.Having their service for a number of years I thought switching to the new number would be easy. Up until two months ago I called many times to them to start service on my new number.They said I had to contact the phone co.to get things started, AT&T told me it was up to NetOne to contact them. I was getting phone calls for payment even though I had no service. I got in touch with BBB and filed a complaint. NetOne did not respond to BBB. Now I'm getting harassing phone calls again for payment that I don't owe.

This the most scam I ever had they called me offering Arabic and us tv service and I didn't agree for the first 6 phone calls till they get me
I ordered the service and I get the Devce and won't work I called them can't resolve the problem they send me return label I sent the box back and no refund I get so I called my credit card and disputed the charges but they clams they did not reaves the box till now I have to deal with my card
Not recommended to any one do business with them
Big scams

NetOne International disconnected my Long Distance Service in May 2010. I contacted Netone and enquired about the reason for the disconnection and to state that I had not received any physical Invoice from them. I was informed by the Agent that in March 2010, NetOne International upgraded their network and billing system and my account was caught in the process ie my bill was incorrect, my address was deleted from the system and I was given another account number. However, after consecutive efforts to have an invoice from them both physically and electronically to see what had happened with my Long distance Plan regarding billing they have not provided either and ironically each Agent quoted a different rate for the country I was calling. To make a long story short, they placed my account in Collections, still charge me late fees for each month it was unpaid, I have no idea was my invoice was for April and May, each time the Netone collection person called they quoted yet another $$figure to pay so at this moment, I am still unclear as what was I billed for, the rate it was charged, the reason why I cannot received an invoice for April and May and the true status of what I am being told I owe. Am I suppose to pay them regardless of not knowing what it is I am being billed for? The issue is not being able to pay but the fact that I have never received an invoice so that I can confirm the charges. How hard is it to resend an invoice? If you can bill surely you can have proof of what you are being charged for? NetOne International is acting very fraudulent in this scenario

Netone International phone company has a delay billing practice, you get your bill in mail just 7 days before the due date. If you are busy or like 90% of folks in US who open their mails on the weekends, you have alreay missed the window and are out of luck. You will be billed $10.00 late fee, Great revenue generation scheme.

I have complained to them twice about it and NO change to their practice.

I have problems with NetOne international. Even after I closed the account, they have been sending the bills with $10 late fees + $7 for taxes every month. When I closed the account their payment was $10, that came from previous month's late fee. I paid every month, but I was not ready for paying theri bogus late fee and now it is accumulated to $140 ($10 late fee + %7 for taxes + $0.99 for invoice printing fee), even 7 months after closed the account. They are cheating people. I never asked them to send hard copies to my home for filling my trash can. I am supporting Green Environament and paperless bills.

I have been bothered by their agents from Kochi, Kerala, India for switch over my account from Startec to NetOne. I had been with star tec more than 8 years and never had any problem with them. But NetOne international told me that they will credit $200 into account after switched to their service. But they never credit it and also bothered me a lot by now. I have been with another company for the last 7 months with the same phone number and I am paying taxes to them. I don't understand why NetOne charging taxes to the same number that I have been using with another company.

From my expreince, I am saying NetOne international is a cheating company.

They are a BIG SCAM ripping off people by changing the policy and not informing the customers. The ### took my money for the prepaid calling card and said the account has expiered because you did not use it in last 90 days. I confirmed with customer service by calling them before the purchase that there is no restriction or expiration but now the rascals say its on our website. I will call my credit card company and dispute the charges but these ### should be taughet soe lesson.

Please Please please DO NOT USE ANY OF THERE SERVICE and let every one know about their scam and decitful practise!