CB Athletic Apparel Nike Member account

Nike review: Member account

teemann of Moline, US

Sep 15, 2023 8:03 am EDT

Featured review

since Nike updated there authenticate logging on, I have not been able to log on to my Nike account. this has been an ongoing issue for over many months.

i had no issues until now I have been a Nike member for 6 years.

I have tried everything that was asked for me to try here are the emails sent to Nike support and email I received from Nike support.

Hello,

You have contacted the ComplaintsBoard.com Support Team.

We don't accept complaints through emails.

If you want to lodge a complaint, please use our special Complaint Registration Form: www.complaintsboard.com/new_complaint

Thank you.

--

Kind regards,

ComplaintsBoard.com Team

12.09.2023, 00:31, "LISA NUNN" :

this complaint is about Nike .com

first of all, I been a Nike member for over 6 years now, since then Nike has updated there authenticate log in now, I'm not able to log in. when I enter my email and password it supposed to send to my email an 8-digit code I never receives the code. also, I haves called Nike customer service spoke to numerous representatives numerous of times for months hoping to resolve this issue. they stated in an email to contact my email provider I did contacted my email provider the representative checked out to see if there were any issues blocking my emails no issues on my end. this was mentioned to Nike representatives as ell yet still they continue to state that there are no issues on Nike end. during all the years I never had any issues logging on until Nike updated there authenticate another way to verify the accounts.

this has been an ongoing problem I have received emails from Nike. please help me resolved this issue i have tried to on my own, thank you,

Hi Travis,

Thank you for your response. As we are not seeing anything blocking the email from our end, you will need to work with your email provider to resolve any blocks on their end. this email I received from Nike to reset my password without any issues receiving it, yet it seems to be some glitches are issue from Nike receiving the 8-digit code from them?

Hi travis,

We have received your request for a password reset, which you can do here. This link will expire in 1 hour.

Your new password must include:

8-36 characters

At least 1 mixed-case letter

At least 1 number

If you did not initiate this password reset, please contact us.

Thanks,

Nike.com

Please know that we're still here to help with any other questions or concerns you have. Feel free to provide feedback by replying directly to these emails over and over yet there has not been any resolution still having the same issues.

Kind regards,

Kennedi

Elite Services Team

Nike App & Device Support

Nike, Inc.

Desired outcome: to resolve what issue that is keeping me from logging on to my online account.[protected]@mchsi.com email my Nike account.

0 comments

Add a comment

Add a comment Comment Guidelines

Write a comment

We have received your comment. Thank you!

Nike - shoes smell like cat urine 140

Resolved

Nike - squeaky shoes 35

Resolved

Nike - football boots 58

Nike - fake and no returns 8

Resolved

Nike - faulty goods 15

Nike - Nike Slides

Nike - nike court lite tekkies

Nike - nike air max 1

Nike - all 1

Nike - bathing suit

View all Nike reviews and complaints

Nike Contacts

Nike phone numbers

+1 (800) 062-3550
+1 (800) 062-3550

Click up if you have successfully reached Nike by calling +1 (800) 062-3550 phone number 0 0 users reported that they have successfully reached Nike by calling +1 (800) 062-3550 phone number Click down if you have unsuccessfully reached Nike by calling +1 (800) 062-3550 phone number 0 0 users reported that they have UNsuccessfully reached Nike by calling +1 (800) 062-3550 phone number

Mexico

+1 (800) 811-6453
+1 (800) 811-6453

Click up if you have successfully reached Nike by calling +1 (800) 811-6453 phone number 0 0 users reported that they have successfully reached Nike by calling +1 (800) 811-6453 phone number Click down if you have unsuccessfully reached Nike by calling +1 (800) 811-6453 phone number 0 0 users reported that they have UNsuccessfully reached Nike by calling +1 (800) 811-6453 phone number

Singapore

800 035 703 048
800 035 703 048

Click up if you have successfully reached Nike by calling 800 035 703 048 phone number 2 2 users reported that they have successfully reached Nike by calling 800 035 703 048 phone number Click down if you have unsuccessfully reached Nike by calling 800 035 703 048 phone number 5 5 users reported that they have UNsuccessfully reached Nike by calling 800 035 703 048 phone number

UAE

1800 18 886 453
1800 18 886 453

Click up if you have successfully reached Nike by calling 1800 18 886 453 phone number 7 7 users reported that they have successfully reached Nike by calling 1800 18 886 453 phone number Click down if you have unsuccessfully reached Nike by calling 1800 18 886 453 phone number 1 1 users reported that they have UNsuccessfully reached Nike by calling 1800 18 886 453 phone number

38%
Confidence score

Philippines

+1 (800) 344-6453
+1 (800) 344-6453

Click up if you have successfully reached Nike by calling +1 (800) 344-6453 phone number 0 0 users reported that they have successfully reached Nike by calling +1 (800) 344-6453 phone number Click down if you have unsuccessfully reached Nike by calling +1 (800) 344-6453 phone number 0 0 users reported that they have UNsuccessfully reached Nike by calling +1 (800) 344-6453 phone number

United States

+1 (212) 367-4447
+1 (212) 367-4447

Click up if you have successfully reached Nike by calling +1 (212) 367-4447 phone number 0 0 users reported that they have successfully reached Nike by calling +1 (212) 367-4447 phone number Click down if you have unsuccessfully reached Nike by calling +1 (212) 367-4447 phone number 0 0 users reported that they have UNsuccessfully reached Nike by calling +1 (212) 367-4447 phone number

International

+1 (844) 430-6453
+1 (844) 430-6453

Click up if you have successfully reached Nike by calling +1 (844) 430-6453 phone number 0 0 users reported that they have successfully reached Nike by calling +1 (844) 430-6453 phone number Click down if you have unsuccessfully reached Nike by calling +1 (844) 430-6453 phone number 0 0 users reported that they have UNsuccessfully reached Nike by calling +1 (844) 430-6453 phone number

Canada

+61 130 065 6453
+61 130 065 6453

Click up if you have successfully reached Nike by calling +61 130 065 6453 phone number 3 3 users reported that they have successfully reached Nike by calling +61 130 065 6453 phone number Click down if you have unsuccessfully reached Nike by calling +61 130 065 6453 phone number 4 4 users reported that they have UNsuccessfully reached Nike by calling +61 130 065 6453 phone number

Australia

+64 800 113 661
+64 800 113 661

Click up if you have successfully reached Nike by calling +64 800 113 661 phone number 1 1 users reported that they have successfully reached Nike by calling +64 800 113 661 phone number Click down if you have unsuccessfully reached Nike by calling +64 800 113 661 phone number 4 4 users reported that they have UNsuccessfully reached Nike by calling +64 800 113 661 phone number

New Zealand

+44 207 660 4453
+44 207 660 4453

Click up if you have successfully reached Nike by calling +44 207 660 4453 phone number 2 2 users reported that they have successfully reached Nike by calling +44 207 660 4453 phone number Click down if you have unsuccessfully reached Nike by calling +44 207 660 4453 phone number 6 6 users reported that they have UNsuccessfully reached Nike by calling +44 207 660 4453 phone number

United Kingdom

+43 13 602 773 720
+43 13 602 773 720

Click up if you have successfully reached Nike by calling +43 13 602 773 720 phone number 2 2 users reported that they have successfully reached Nike by calling +43 13 602 773 720 phone number Click down if you have unsuccessfully reached Nike by calling +43 13 602 773 720 phone number 2 2 users reported that they have UNsuccessfully reached Nike by calling +43 13 602 773 720 phone number

Austria

+32 26 200 166
+32 26 200 166

Click up if you have successfully reached Nike by calling +32 26 200 166 phone number 0 0 users reported that they have successfully reached Nike by calling +32 26 200 166 phone number Click down if you have unsuccessfully reached Nike by calling +32 26 200 166 phone number 2 2 users reported that they have UNsuccessfully reached Nike by calling +32 26 200 166 phone number

Belgium

+45 82 333 183
+45 82 333 183

Click up if you have successfully reached Nike by calling +45 82 333 183 phone number 0 0 users reported that they have successfully reached Nike by calling +45 82 333 183 phone number Click down if you have unsuccessfully reached Nike by calling +45 82 333 183 phone number 3 3 users reported that they have UNsuccessfully reached Nike by calling +45 82 333 183 phone number

Denmark

+358 981 710 428
+358 981 710 428

Click up if you have successfully reached Nike by calling +358 981 710 428 phone number 1 1 users reported that they have successfully reached Nike by calling +358 981 710 428 phone number Click down if you have unsuccessfully reached Nike by calling +358 981 710 428 phone number 3 3 users reported that they have UNsuccessfully reached Nike by calling +358 981 710 428 phone number

Finland

+33 1704 89 073
+33 1704 89 073

Click up if you have successfully reached Nike by calling +33 1704 89 073 phone number 0 0 users reported that they have successfully reached Nike by calling +33 1704 89 073 phone number Click down if you have unsuccessfully reached Nike by calling +33 1704 89 073 phone number 2 2 users reported that they have UNsuccessfully reached Nike by calling +33 1704 89 073 phone number

France

+49 699 520 6453
+49 699 520 6453

Click up if you have successfully reached Nike by calling +49 699 520 6453 phone number 0 0 users reported that they have successfully reached Nike by calling +49 699 520 6453 phone number Click down if you have unsuccessfully reached Nike by calling +49 699 520 6453 phone number 2 2 users reported that they have UNsuccessfully reached Nike by calling +49 699 520 6453 phone number

Germany

+353 15 251 800
+353 15 251 800

Click up if you have successfully reached Nike by calling +353 15 251 800 phone number 4 4 users reported that they have successfully reached Nike by calling +353 15 251 800 phone number Click down if you have unsuccessfully reached Nike by calling +353 15 251 800 phone number 3 3 users reported that they have UNsuccessfully reached Nike by calling +353 15 251 800 phone number

14%
Confidence score

Ireland

+39 238 591 453
+39 238 591 453

Click up if you have successfully reached Nike by calling +39 238 591 453 phone number 1 1 users reported that they have successfully reached Nike by calling +39 238 591 453 phone number Click down if you have unsuccessfully reached Nike by calling +39 238 591 453 phone number 3 3 users reported that they have UNsuccessfully reached Nike by calling +39 238 591 453 phone number

Italy

+31 207 219 453
+31 207 219 453

Click up if you have successfully reached Nike by calling +31 207 219 453 phone number 0 0 users reported that they have successfully reached Nike by calling +31 207 219 453 phone number Click down if you have unsuccessfully reached Nike by calling +31 207 219 453 phone number 3 3 users reported that they have UNsuccessfully reached Nike by calling +31 207 219 453 phone number

Netherlands

+47 23 500 397
+47 23 500 397

Click up if you have successfully reached Nike by calling +47 23 500 397 phone number 0 0 users reported that they have successfully reached Nike by calling +47 23 500 397 phone number Click down if you have unsuccessfully reached Nike by calling +47 23 500 397 phone number 3 3 users reported that they have UNsuccessfully reached Nike by calling +47 23 500 397 phone number

Norway

+351 213 180 051
+351 213 180 051

Click up if you have successfully reached Nike by calling +351 213 180 051 phone number 0 0 users reported that they have successfully reached Nike by calling +351 213 180 051 phone number Click down if you have unsuccessfully reached Nike by calling +351 213 180 051 phone number 3 3 users reported that they have UNsuccessfully reached Nike by calling +351 213 180 051 phone number

Portugal

+7 495 926 7253
+7 495 926 7253

Click up if you have successfully reached Nike by calling +7 495 926 7253 phone number 1 1 users reported that they have successfully reached Nike by calling +7 495 926 7253 phone number Click down if you have unsuccessfully reached Nike by calling +7 495 926 7253 phone number 4 4 users reported that they have UNsuccessfully reached Nike by calling +7 495 926 7253 phone number

Russia

+34 913 753 366
+34 913 753 366

Click up if you have successfully reached Nike by calling +34 913 753 366 phone number 2 2 users reported that they have successfully reached Nike by calling +34 913 753 366 phone number Click down if you have unsuccessfully reached Nike by calling +34 913 753 366 phone number 2 2 users reported that they have UNsuccessfully reached Nike by calling +34 913 753 366 phone number

Spain

+46 851 992 310
+46 851 992 310

Click up if you have successfully reached Nike by calling +46 851 992 310 phone number 0 0 users reported that they have successfully reached Nike by calling +46 851 992 310 phone number Click down if you have unsuccessfully reached Nike by calling +46 851 992 310 phone number 2 2 users reported that they have UNsuccessfully reached Nike by calling +46 851 992 310 phone number

Sweden

+41 225 675 466
+41 225 675 466

Click up if you have successfully reached Nike by calling +41 225 675 466 phone number 0 0 users reported that they have successfully reached Nike by calling +41 225 675 466 phone number Click down if you have unsuccessfully reached Nike by calling +41 225 675 466 phone number 2 2 users reported that they have UNsuccessfully reached Nike by calling +41 225 675 466 phone number

Switzerland

+90 212 365 0490
+90 212 365 0490

Click up if you have successfully reached Nike by calling +90 212 365 0490 phone number 0 0 users reported that they have successfully reached Nike by calling +90 212 365 0490 phone number Click down if you have unsuccessfully reached Nike by calling +90 212 365 0490 phone number 3 3 users reported that they have UNsuccessfully reached Nike by calling +90 212 365 0490 phone number

Turkey

+27 112 560 701
+27 112 560 701

Click up if you have successfully reached Nike by calling +27 112 560 701 phone number 10 10 users reported that they have successfully reached Nike by calling +27 112 560 701 phone number Click down if you have unsuccessfully reached Nike by calling +27 112 560 701 phone number 6 6 users reported that they have UNsuccessfully reached Nike by calling +27 112 560 701 phone number

25%
Confidence score

South Africa

+86 800 820 8865
+86 800 820 8865

Click up if you have successfully reached Nike by calling +86 800 820 8865 phone number 2 2 users reported that they have successfully reached Nike by calling +86 800 820 8865 phone number Click down if you have unsuccessfully reached Nike by calling +86 800 820 8865 phone number 3 3 users reported that they have UNsuccessfully reached Nike by calling +86 800 820 8865 phone number

China

+852 82 122 122
+852 82 122 122

Click up if you have successfully reached Nike by calling +852 82 122 122 phone number 3 3 users reported that they have successfully reached Nike by calling +852 82 122 122 phone number Click down if you have unsuccessfully reached Nike by calling +852 82 122 122 phone number 5 5 users reported that they have UNsuccessfully reached Nike by calling +852 82 122 122 phone number

Hong Kong

+91 800 100 9538
+91 800 100 9538

Click up if you have successfully reached Nike by calling +91 800 100 9538 phone number 3 3 users reported that they have successfully reached Nike by calling +91 800 100 9538 phone number Click down if you have unsuccessfully reached Nike by calling +91 800 100 9538 phone number 4 4 users reported that they have UNsuccessfully reached Nike by calling +91 800 100 9538 phone number

India

+81 120 645 377
+81 120 645 377

Click up if you have successfully reached Nike by calling +81 120 645 377 phone number 0 0 users reported that they have successfully reached Nike by calling +81 120 645 377 phone number Click down if you have unsuccessfully reached Nike by calling +81 120 645 377 phone number 4 4 users reported that they have UNsuccessfully reached Nike by calling +81 120 645 377 phone number

Japan

+82 15 771 360
+82 15 771 360

Click up if you have successfully reached Nike by calling +82 15 771 360 phone number 0 0 users reported that they have successfully reached Nike by calling +82 15 771 360 phone number Click down if you have unsuccessfully reached Nike by calling +82 15 771 360 phone number 2 2 users reported that they have UNsuccessfully reached Nike by calling +82 15 771 360 phone number

South Korea

+54 810 555 6453
+54 810 555 6453

Click up if you have successfully reached Nike by calling +54 810 555 6453 phone number 0 0 users reported that they have successfully reached Nike by calling +54 810 555 6453 phone number Click down if you have unsuccessfully reached Nike by calling +54 810 555 6453 phone number 2 2 users reported that they have UNsuccessfully reached Nike by calling +54 810 555 6453 phone number

Argentina

+55 113 004 5566
+55 113 004 5566

Click up if you have successfully reached Nike by calling +55 113 004 5566 phone number 1 1 users reported that they have successfully reached Nike by calling +55 113 004 5566 phone number Click down if you have unsuccessfully reached Nike by calling +55 113 004 5566 phone number 2 2 users reported that they have UNsuccessfully reached Nike by calling +55 113 004 5566 phone number

Brazil

+1 (800) 806-6453
+1 (800) 806-6453

Click up if you have successfully reached Nike by calling +1 (800) 806-6453 phone number 0 0 users reported that they have successfully reached Nike by calling +1 (800) 806-6453 phone number Click down if you have unsuccessfully reached Nike by calling +1 (800) 806-6453 phone number 0 0 users reported that they have UNsuccessfully reached Nike by calling +1 (800) 806-6453 phone number

Products & Orders

More phone numbers

Nike emails

nikefoundation@nike.com

100%
Confidence score: 100%

Support

Nike address

1 SW Bowerman Dr, Beaverton, Oregon, 97005, United States

Nike social media
Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

May 02, 2025
View all Nike contacts