CB Athletic Apparel Nike Member account

Nike review: Member account

teemann of Moline, US

Sep 15, 2023 8:03 am EDT

Featured review

since Nike updated there authenticate logging on, I have not been able to log on to my Nike account. this has been an ongoing issue for over many months.

i had no issues until now I have been a Nike member for 6 years.

I have tried everything that was asked for me to try here are the emails sent to Nike support and email I received from Nike support.

Hello,

You have contacted the ComplaintsBoard.com Support Team.

We don't accept complaints through emails.

If you want to lodge a complaint, please use our special Complaint Registration Form: www.complaintsboard.com/new_complaint

Thank you.

--

Kind regards,

ComplaintsBoard.com Team

12.09.2023, 00:31, "LISA NUNN" :

this complaint is about Nike .com

first of all, I been a Nike member for over 6 years now, since then Nike has updated there authenticate log in now, I'm not able to log in. when I enter my email and password it supposed to send to my email an 8-digit code I never receives the code. also, I haves called Nike customer service spoke to numerous representatives numerous of times for months hoping to resolve this issue. they stated in an email to contact my email provider I did contacted my email provider the representative checked out to see if there were any issues blocking my emails no issues on my end. this was mentioned to Nike representatives as ell yet still they continue to state that there are no issues on Nike end. during all the years I never had any issues logging on until Nike updated there authenticate another way to verify the accounts.

this has been an ongoing problem I have received emails from Nike. please help me resolved this issue i have tried to on my own, thank you,

Hi Travis,

Thank you for your response. As we are not seeing anything blocking the email from our end, you will need to work with your email provider to resolve any blocks on their end. this email I received from Nike to reset my password without any issues receiving it, yet it seems to be some glitches are issue from Nike receiving the 8-digit code from them?

Hi travis,

We have received your request for a password reset, which you can do here. This link will expire in 1 hour.

Your new password must include:

8-36 characters

At least 1 mixed-case letter

At least 1 number

If you did not initiate this password reset, please contact us.

Thanks,

Nike.com

Please know that we're still here to help with any other questions or concerns you have. Feel free to provide feedback by replying directly to these emails over and over yet there has not been any resolution still having the same issues.

Kind regards,

Kennedi

Elite Services Team

Nike App & Device Support

Nike, Inc.

Desired outcome: to resolve what issue that is keeping me from logging on to my online account.[protected]@mchsi.com email my Nike account.

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Nike Contacts

Nike phone numbers

+1 (800) 062-3550
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Mexico

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Singapore

800 035 703 048
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38%
Confidence score

Philippines

+1 (800) 344-6453
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United States

+1 (212) 367-4447
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International

+1 (844) 430-6453
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Canada

+61 130 065 6453
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Australia

+64 800 113 661
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New Zealand

+44 207 660 4453
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United Kingdom

+43 13 602 773 720
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Austria

+32 26 200 166
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Belgium

+45 82 333 183
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Denmark

+358 981 710 428
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Finland

+33 1704 89 073
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France

+49 699 520 6453
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Germany

+353 15 251 800
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14%
Confidence score

Ireland

+39 238 591 453
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Italy

+31 207 219 453
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Netherlands

+47 23 500 397
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Portugal

+7 495 926 7253
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Russia

+34 913 753 366
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Spain

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Sweden

+41 225 675 466
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25%
Confidence score

South Africa

+86 800 820 8865
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+852 82 122 122
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Hong Kong

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India

+81 120 645 377
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Japan

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South Korea

+54 810 555 6453
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Argentina

+55 113 004 5566
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Brazil

+1 (800) 806-6453
+1 (800) 806-6453

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Products & Orders

More phone numbers

Nike emails

nikefoundation@nike.com

100%
Confidence score: 100%

Support

Nike address

1 SW Bowerman Dr, Beaverton, Oregon, 97005, United States

Nike social media
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Nov 18, 2024