Nokia
Reviews and Complaints

i lost my mobile last month frm the place near murree road whose imei no is [protected]

i have lost my mobile, please help me...

my nokia 6630 does not install any java application.

plz recover my mibile im very thankful to u

This is to inform you that, i had given 1 handset 2600 for repair on (28.08.2006) (job sheet no 1006) at nokia care,t alk tell - sahid nagar,bbsr as it is with in the warranty period, but till now the customer care executive are harassing me. since 1 month i m enquiring abt my cell & they r telling "u will get it by tomorrow" but when i m approching them in the shop they are telling it has not been repaired.

dear sir, i lost my mobile on thursday 16th of june and now its showing swithcd off and one of my friend told to me about your side so you are the only hope for my me.

Security code for Incoming calls has been block.It is not woring from 7 days.My mobile No is: [protected]

respected sir/madam
i heard a news from my friends circle that the battery contain the number of BL5C will getting burst while talking so kindly request you to replace my battery my battery number is 0670400363563m425911803274...

I got a NOKIA Mobile Model # 2112. I had been to Service center @ Ameerpet, Hyderabad, India for Service within Warranty. They have changed the Body and replaced with a Broken One and When I Questioned, they told that it was broken in my Hands. I my self is handling it and Damage in my hands do not arise. Though I made a complaint in Feed Back Form no action has been initiated. Being a World Pioneer Company in Mobiles it is not proper to appoint a Franchisee for Service operations. They are not bothered about the Service of the Phones within Warranty in which they could not get the amount and no service is being done in respect of the phones under Warranty. It is the Practice that they are not allowing to Keep service Report with the Customer and they are taking back the report instead of returning the Service report duly making the Delivery Entry on the Service Report.

my phone nokia 6270, is not working properly from purchasing month. I send this phone in nokia care for two time,but the phone is still not working properly.

My friend have sent a mobile phone named nokia 6270. The network does not work. When the network comes, my set restart. The charging is lost. pls sove my problem. I am proud of you.
Dilip
My mobile name Nokia
Model -6270
Serial no -[protected]

hi kazeem,

Get the code from your prounlocking.com

nokia 6270 not charging problem and baitry canecter not voltej what problem brother

plz help me unlock my Phone Nokia 6270 imei-[protected] email kazeem.dare@yahoo.com

i have also the same problem in my nokia 6270. my phone does n't work properly whenever i insert the sim in my mobile phone but it works properly without sim card.There is a software problem in my mobile...please advice me the appropriate software which can solve my problem.

Hello,

I was facing the same problem with the nokia, the nokia care are wrost people they dont know how to talk with the consumers, i bought the brand new nokia phone n 96, but after 5 days the phone was creating problem like hanging and restart again and again, i submit my phone to the nokia care and ask them to replace it but they were not agree to do so, finally my friend told me to lodge the complaint on the online consumer court website www.consumercourt.in, i submit all the details on the website and after 5 days i received a call from nokia head office and they were agree to replace the handset with the new one.

network solution for 6270 nokia

totally agreed about poor service of NOKIA Care center and degraded quality of NOKIA handsets. I think NOKIA should decrease their manufacturing if they can not provide quality with quantity.

NOKIA is only concentrating on quantity and not on quality. I'm also suffering wiht this NOKIA and NOKIA people. I'd also bought my 5610-d 3 months i.e in May 2008 and its been more than 3 weeks i'm waiting for my cellphone. I've used cellphones of other companies too. But they dont give such problems as NOKIA do. NOKIA handsets have signal problem, battery problem, display proble etc. Means if u ve bought a NOKIA handset u hv got box of problems in your hand. Theya are fake too. They says battry backup of 5610-d is 18hrs talking time n 256 hrs standby time. In standby mode ur cell wants recharging on second morning if u hav attended 1/2hr calls then u need to charge ur cell as soon as possible if u dont want it to get switched off.

all in all "NOKIA KA PHONE LEKAR MAIN BAHOT PACHTAYA"

NOKIA Please produce good qality handsets.

PLS HELP ME...I WANT TO SORT MY KEY PAD PROBLEM OF MY NOKIA 6270...

My personal fellings also same, I also use the nokia 6270 model.One day i faced a problem that's my moble LCD is not working properly so i went the nokia services centre (Beliaghata Branch) which is my nearest my house.But I'm tottal shoked They said me that they cannot hepl me bcoz at that moment they dnt have the LCD so its better for to go any other service centre, my question is to nokia that, If a person want purchese new phone then your sales man are called him/her several time but when a service issue is comeing then why they are try to push any body.did you think that all new customers are only customers and exesting customers are MURGA.So please i would like to requested to you (nokia) look the customer complains issue also.

Thanks & Regards
Suman Kar
[protected]
reach2sumon@yahoo.co.in

Well, I'm also using the same model 6270 purchased on 30th nov 2006. When I purchased the phone from big bazaar. It was duly opened in the sealed box. But still, It was the only piece available, And i trust nokia, so i purchased it. I was facing the same concern, so i took it to the nearest nokia care center in Janak Puri, Distt Center. But when i got it back, my phone had lost its sound completely. But anyhow they repaired it right there. And now the sound is not balanced. Even I'm ready to buy the new body for it, but the original cosmetics are not available with any of the Priority dealers, or even with Nokia care center. I called up the help desk more than 20 times, just in past 1 month, everytime, I've been told to arrange a call back in 48 hour, and then they provide a new request number, (last one i got is 2-2fcjtt. I just want the clarification, if the cosmetics are not available with NOKIA, why are they selling this phone. Its really dissapointing .
Tarun Saxena
+[protected]

Dear Sir,

My Mobile was stolen last month having

IMEI No. [protected]

Make Nokia 3110c Black [0025430]

May please be disconnect.

Thanking You,

Dushyant Jain
[protected]

Dear sir

Kindly Request Nokia Care Centere. I want to service centere in
Firozabad in Agra in U.p.

Regards
Anil Jain ( Software engineer)
56 New radha Nagar Balkeshwar (Agra)
Mob [protected]

My Phone model is Nokia 7710 and last week it suddenly got switched off.

Now when I gave the phone for service at the NOKIA CARE, they say that they stopped manufacturing for this model last year itself..

Hence they may not be able to service the phone as they don’t have the software and spares. Since the phone warranty has expired, a option for replacement is also not available.
I bought the phone for 22 k in Nov 2005.

When I called the nokia care line customer service, they also don’t have an option. So my phone can’t be serviced nor be replaced. What is the value for my money?

Kumaran
Good to Great!

NOKIA 6300 “THE KILLER PHONE”

I write this letter with grave concern as so many people who are un-knowingly using the above phone which can cause serious damage to their health which is sold in Asia and the Middle East

I was much lucky to have detected the fault early as my wife got ear infection due to the aforesaid mobile phone which is widely sold here by the agents and also promoted by Dialog Telecom on easy payments scheme The biggest worry is that this particular model is not suitable at all for long conversations as it gets extremely hot, loud and has no voice filtering, therefore could cause damage to ear drum and also damage brain cells. Surprisingly it has passed the test of Sri Lanka Telecom Regulatory Standards and the only reason I feel it got through the test is that the said model becomes hot only during long chats, therefore I appeal that it should be re tested before it could cause any serious damage to many.

I have also learnt that many have complained to the agent but were not satisfied of their responses even after efforts made by the technical team trying up grading the software of the phone and also have evidence that in one occasion a phone was returned for the 3rd time by the Nokia Phone Care (Soft Logic Repair centre) to the customer assuring him that they have fixed the problem but unfortunately the customer still complains and they just can’t stop the phone from getting HOT.

Thus, it’s a pocket time bomb slowly to explode human life.

I hope the matter is taken seriously; also I have informed Dialog Telecom and the Nokia agents in Colombo-Sri Lanka, but they are unable to answer the “General Question” and since they have ignored to take any action in this regard I have no option to be left with but to go ahead with same making people aware by net and sms until and unless I get proper response otherwise I will have to extend this GLOBAL WARNING to all the users of this particular phone that LIFE IS PRECIOUS than all.

Thanks/B.Regards
A.G.A.Gaffar

HI USERS OF NOKIA 6300
NOKIA HAS A GREAT BONANZA FOR YOU

THE GOLDEN RULES OF THE GAME:

1. TALK using a NOKIA 6300 with someone and as you pass the 10th minute of talking you will notice the mobile unit getting Warm and which will be the completion of the first step and Entitles you as a participant.

2. as you pass the 15th minute of talking the real signs will start to SHOW as the mobile unit will get much Hotter and you will feel NOISE OR EAR IRRITATION.

3. most of the players give up after the 15th or 20th minute as the heat causes terrible irritation and some times leads to Headaches which could prevail for many hours and so many Of them go To nokia Agent with complains but nokia cant do
Much As the unit is designed for same. So if you give up you are
Out of the Game with only consolidation prizes. (headaches/ Ear aches)

4.but if you are brave enough to push further and keep on talking For long hours then your chances are very bright as you will Be success in killing a few brain cells or become partially deaf Or even be the luckiest to meet the
ISNT IT A GREAT GAME
ALL THANKS TO NOKIA

I do have a nokia 6681 phone. It has the problem of reseting. I have take the phone to the noida service centre twice but still it is having the same problem. The warranty of the phone is expired now but this problem is still arising.

The technical person is not able to find the problem.

The after sale service is very bad.

I handed over my 6131 model to Nokia service center in Chennai, I submitted it on 4th August 2007, and it is almost 2 months they say a very stupid reason that some component has not come. And in the same they gave my mobile in a good condition but the very next day there was a blank display in my mobile. And again I have submitted I think it will take another 20 days for my mobile, almost a 5 months to deliver a mobile.

My sincere request that please do not wait for the days for your mobiles to come, better get a new one itself.

DON'T ACCEPT THEIR COMMITMENTS.

I purchased this set N 71, model, in Dubai some 8 months back. I'm facing severe problems with this instrument. The phone gets hung-up at least 15-20 times in a day during the course of conversation and shows - connection error. It has never happened with other mobile phone instruments with the use of same sim-card.

Secondly, my phone is forever low on power. This is right from the day one. The battery doesn’t last more than 12-14 hours and every night it has to be kept on charge. The Battery is of course brand new that came with the set and I replaced the same with new, thinking that problem may have been with the battery. But the results are the same. The new battery was also purchased from the Nokia sales and service center at Mumbai. These days, we have hand sets in market that last for nearly 3 days in-spite of extensive usage with one charge of Battery.

Thirdly, the front glass panel and the keys have developed very obvious scratch marks as though after the flap is folded the glass touches the key pad hence the folded flaps of the phone don’t sit squarely. Your obvious reaction/answer to this would be that the glass must have actually got scratched in use. No! nothing of that kind has happened and the phone has always been used with care.

I contacted the local Nokia sales and service centers in Mumbai but they all say; they cant do any thing about this, first the warranty is not applicable outside of Dubai and secondly they don’t stock any spares for this Model. Their own feed back is that this Model is a failure in the Market and they are not able to sell a single piece from their retails. And they also stated that this particular Model has inherent problems. I need help! I have purchased this unit at a price of approx 450 US$ and I have not been able to use it for a single day without a problem...leave aside using the other special features. Even a 5 mins uninterrupted conversation is rare. I did this exercise of writing to Nokia as a feed back (what I'm doing now) a month before but no body from Nokia has responded. I filled up the feed back on this problem, twice, to seek Nokia’s help at your following site http://www.nokia.co.in/nokia/0,,28161,00.html , but to no avail and ironically the printed wording after submitting the feed back in the end says, “Thank You for sending your feedback form. Our customer service staff will respond to your query”.

I have picked up your mailing address from your site http://www.nokia.com/A4126577 as I had no other option but to write to the Head office. Other than the Service center contacts, there are no E-mail addresses and/or contact provided in your Web site where customers could address their issues, if they’re not being attended-to/handled to customer’s satisfaction at the service center level.

I have lost my mobile i.e. Nokia 6600 Black ( IMEI No. [protected]) today on 15th April, 2008 while travelling to my office. I am subscriber of your mobile service i.e. Airtel with mobile no. [protected]. Please provide me necessary details for preventing misuse of my mobile set and to recover it from the criminal. SIM no. of my mobile card is [protected].
With hopes of prompty & favorable reply, I remain,

Yours faithfully,

Pravin Digamber Ghadi
pravin_154@yahoo.com
Tel. +91 022 [protected].

sir,
i have a nokia 6600 handset.since its battery is BL-5C i checked it in nokia's site and find it to be replaced.i registered with my address.it is already 2 months and no response.when i went to nearby dealer to replace it instantly they told that since i have already registered they cant replace.also the address which i had given in the form has been changed.so i kindly request nokia to provide a way either to cancel the registration so that i can replace it from nearby dealer or to edit the customers profile..
so kindly look in the matter.

I purchased nokia mobile model 6600 on dated 07/04/2006 from m/s a.v. Enterprises raghubir nagar, delhi-27 in rs. 9200/- against bill no. 616.

On 17/07/2006, my mobile stop working ( not to switch on ), for repair i deposited my set at nokia authorized service centre - m/s care zone - tagore garden delhi - 27 through my assistant mr. Sanjeev kohli hari nagar delhi.

Service centre person give me delivery date 28/07/2006. On that day i call for my set status. They told me that my set is now in ok condition. I also check my job sheet status on nokia site. Site also shown set repaired. When i reach at care zone to collect this set i found my set is not in working condition. Service person demand two more days time for repair.

After two days i received a call from nokia that my mobile is liquid damage and not in repairable condition.

I surprised that on 28/07/2006 nokia site shown my set in repaired condition and they call me for delivery. And now they are saying my set is beyond repair.

If my set is liquid damage why they not call me between 17/07/2006 to 28/07/2006 and why they inform me that set is repaired and why nokia site shown my job sheet status as repaired.

Till today set laying at service center and they are not giving proper answer.

Sir,
Plz trace my mobile, the detials are as follows:-

Name : Sri Pintu Chetia

Address : Peoli Phukon Nagar, Namtila Pathar, Dist. Sivasagar, Assam.

Phone Model : 6600

Make : Nokia

IMEI No : [protected]

Last Used No : [protected]

Emai : sarbajit.gogoi@gmail.com

Miss date : 13.02.2010

my cell was lost when i was exercising in park...lost date is 20/07/10

plz if you can tarck it and tell me i il be very thankful to you

I have got a message to day, that my nokia set won 550, 000 pounds . how can I get it?

Sir,
I have receved a messege that my phone has won GBP550, 000.00 Pounds in 2011 T-World Nokia Draws in UK, Batch No 776 is it true please send me more details
by
suraj1191@gmail.com
M no. [protected]

my nokia 6600 not work i swich on and i have nothing to display and the screan will to be black

CHOICE PHONE INTERNATIONAL WEST ASIA PLC.
REGISTERED NO.[protected].
contact number 234-[protected]
email address. choice_choicephone@yahoo.com

DISTRIBUTOR,WHOLESALER,RETAILER,REPRESENTATIVES OF HIGH QUALITY PHONES AND ACCESORIESS WE GUARANTEE YOU QUALITY.

HEAD OFFICE
SPAIN CITY
VALENCIA
BRANCH OFFICE
IKEJA LAGOS NIGERIA.
P.O.BOX VICTORI .

Blackberry PDA...US $440
Nokia n95...US $250
Nokia 6111…US $150
Nokia 8855– US$100
Nokia 9210 Communicator– US$195
Nokia 9210i Communicator– US$195
Nokia N-Gage– US$110
Nokia 9500 (communicator)– US$180
Sony Ericsson Z200– US$100
Sony Ericsson Z600– US$170
Sony Ericsson R520m– US$100
Sony Ericsson R380 World– US$90
Sony Ericsson R380s– US$100
Sony Ericsson R600– US$35
Sony Ericsson S700– US$150
Sony Ericsson K500i– US$130
Sony Ericsson K700i– US$140
Sony Ericsson K750i– US$150
Sony Ericsson w800i– US$180
Sony Ericsson w900– US$200
Samsung SGH E600– US$129
Samsung SGH E700– US$130
Samsung SGH E715– US$155
Samsung SGH-E810– US$140
Samsung SGH-E820– US$150
Samsung SGH-E800– US$155
Samsung SGH-E850– US$140
Samsung SGH D410– US$150
Samsung SGH D500– US$155
Samsung SGH VM680– US$100
Samsung SGH X400– US$105
Samsung SGH X410– US$130
Samsung SGH X426– US$129
Samsung SGH-C200– US$125
Samsung SGH-X460– US$140
Samsung SGH-X450– US$130
Samsung SGH-X120– US$99
Samsung SGH X600– US$145
Samsung SGH-X610– US$140
Samsung SGH-Z105– US$120
Motorola V3Razor– US$145
Motorola V66– US$60
Motorola V60– US$70
Motorola V60i– US$75
Motorola V70– US$105
Motorola V80– US$115
Motorola V290– US$80
Motorola V750– US$125
Motorola V3688 — US$20
Motorola V8088– US$30
Motorola V525– US$139
Motorola V300– US$130
Motorola V400– US$125
Motorola V500– US$130
Motorola V600– US$140
Nextel 6510TM– US$110
Nextel i730– US$85
Nextel i733– US$95
Nextel i736– US$100
Nextel i830– US$110
Nextel i860– US$120
Nextel i930– US$130
PDA’s
HP IPaq Pocket PC H4150 ========= $140
Asus MyPal A716 ================= $135
HP IPaq Pocket PC H4350 ========= $140
Toshiba Pocket PC E405 ========== $100
Sony Clie PEG-TH55 ============== $120
Toshiba Pocket PC E800 ========== $150
PalmOne Zire 72================== $100
PalmOne Tungsten E ============== $70
PalmOne Tungsten C ============== $120
PalmOne Zire 31 ================= $50
palm Treo 650=====================$180
play station 1… $120
play station 2 …$130
play station 3…$150
x_box 360…$200
GARMIN 396…$150
Game boy latext edition…$110
this games are brand new sealed in black company Box.
Apple 20 GB iPod …45 USD
Apple 4 GB iPod Mini Pink M9435LL/A …40 USD
Apple 40 GB iPod photo…40 USD
Apple 4 GB iPod Mini Silver M9160LL/A …40 USD
Apple 60 GB iPod Photo M9830LL/A…60 USD
Apple 60 GB iPod photo …55 USD
Apple 30 GB iPod Photo M9829LL/A…50 USD
Apple 512 MB iPod Shuffle MP3 Player…40 USD
Apple 4 GB iPod Mini Blue M9436LL/A…45 USD
Apple 2 GB iPod Nano…50 USD
Apple 4 GB iPod Nano…60 USD
Apple 30 GB iPod Vidoe…110 USD
Apple 60 GB iPod Vidoe…150 USDSamsung SGH A300-- US$40
Samsung SGH A500-- US$70
Samsung SGH A800-- US$70
Samsung SGH C100-- US$85
Samsung SGH E400-- US$125
Samsung SGH E600-- US$129
Samsung SGH E700-- US$130
Samsung SGH E715-- US$155
Samsung SGH-E810-- US$140
Samsung SGH-E820-- US$150
Samsung SGH-E800-- US$155
Samsung SGH-E850-- US$140
Samsung SGH D410-- US$150
Samsung SGH D500-- US$155
Samsung SGH P400-- US$135
Samsung SGH P510-- US$139
Samsung SGH N188-- US$110
Samsung SGH N288-- US$60
Samsung SGH N500-- US$60
Samsung SGH N620-- US$60
Samsung SGH M100-- US$45
Samsung SGH P400-- US$140
Samsung SGH P410-- US$145
Samsung SGH P500-- US$155
Samsung SGH Q105-- US$40
Samsung SGH Q300--- US$70
Samsung SGH R220-- US$30
Samsung SGH R225-- US$25
Samsung SGH S100-- US$90
Samsung SGH S200-- US$100
Samsung SGH S300-- US$105
Samsung SGH S307-- US$130
Samsung SGH S500-- US$109
Samsung SGH T100-- US$100
samsung SGH S105-- US$35
Samsung SGH T200-- US$125
Samsung SGH T400-- US$60
Samsung SGH T500-- US$90
Samsung SGH T700-- US$99
Samsung SGH V200-- US$105
Samsung SGH VM680-- US$100
Samsung SGH X400-- US$105
Samsung SGH X410-- US$130
Samsung SGH X426-- US$129
Samsung SGH-C200-- US$125
Samsung SGH-X460-- US$140
Samsung SGH-X450-- US$130
Samsung SGH-X120-- US$99
Samsung SGH X600-- US$145
Samsung SGH-X610-- US$140
Samsung SGH-Z105-- US$120
Motorola A008-- US$50
Motorola A388-- US$70
Motorola A388c-- US$120
Motorola A820-- US$65
Motorola C330-- US$20
Motorola C331-- US$25
Motorola C332-- US$30
Motorola C333-- US$35
Motorola C350-- US$69
Motorola E360-- US$60
Motorola E365-- US$110
Motorola E380-- US$95
Motorola E398-- US$125
Motorola MPX200-- US$180
here is the list of apple ipods that we have in stock:
Apple 4 GB iPod Mini Blue M9802LL/A'''''''''''''''''''''''''''''us$64.00
Apple 4 GB iPod Mini Pink M9804LL/A'''''''''''''''''''''''''''''us$64.00
Apple 4 GB iPod Mini Green M9806LL/A''''''''''''''''''''''''''''us$64.00
Apple 6 GB iPod Mini Blue M9803LL/A'''''''''''''''''''''''''''''us$68.00
Apple 6 GB iPod Mini Silver M9801LL/A''''''''''''''''''''''''''''us$68.00
Apple 20 GB iPod M9282LL/A'''''''''''''''''''''''''''''''''''''''us$69.00
Apple 4 GB iPod Mini Pink M9435LL/A''''''''''''''''''''''''''''''us$49.00
Apple 40 GB iPod photo''''''''''''''''''''''''''''''''''''''''''''us$49.00
Apple 4 GB ipod nano'''''''''''''''''''''''''''''''''''''''''''''us$69.00
Apple 2 GB ipod nano'''''''''''''''''''''''''''''''''''''''''''''us$62.00
Apple 4 GB iPod Mini Silver M9160LL/A''''''''''''''''''''''''''''''us$49.00
Apple 60 GB iPod Photo M9830LL/A'''''''''''''''''''''''''''''''''''us$86.00
Apple 60 GB iPod photo''''''''''''''''''''''''''''''''''''''''''''''us$49.00
Apple 30 GB iPod Photo M9829LL/A''''''''''''''''''''''''''''''''''''us$73.00

My naphew has purchased Nokia 6600 handset bearing sl.no.[protected] in April 2006 but it was hardly used for four months that is in August 2006 it started giving many problems. I Have twice given in Nokia Care Customer Service Dept. at 37, Shakespeare Sarani, Kolkata-700 017 under jobsheet no. [protected] dated 25.08.2006 and jobsheet no.[protected] dated 30.03.2007 but still the problem persist. Further they have written on the jobsheet that " to be replace if the repeated problem" but still they are not replacing. I am really frustrated with this set and I have to spend my time ,money etc to go again and again to Nokia Care centre. hence I request Nokia India to replace the set immediately otherwise I have to move consumer courts for selling defective set as well as for deficiency of service.

Sub: Keypad problem

My mobile is not working problem (Nokia-6270), I have given three times to Nokia center but still is not working properly, last time I gave this mobile to Nokia service center bright point, phonix tower lower parel, before 5 days, they said we can't repair it inspite it is having warranty till aug 2007. I can not leave without my mobile, and I found Nokia mobile gives a lot of problem. For others - do not buy Nokia products if you don't want to have problems after.

I am holding 6270 Nokia mobile phone. the converted 3 gp videos running quality is very poor, that is to say while the audio is running properly but the video of such 3gp is not running correctly. For example, a 5 minute 3gp video, after completion of the audio (audio is completing properly), but the video will l run for more than a minute or so without any audio.

I purchased nokia 6270 from mobile magic authorised dealer nokia at bhopal vide bill no 750 dated 9th july 2006 imei no. [protected] for Rs. 15250. 18th july I submitted my cell to nokia care bhopal to Mr. Deepchand Mishra for restarts problem during call or in standby. after 3 days they said your set is now ok but on 8th august I again submitted my cell to nokia care for the same problem, they said you leave this set for a week for thorough check, after one week I recd. my set but the problem is same. On 8th september they send my set to Delhi for repair on 30th september I recd. my set with new complaints of sound problem with ear phone. On 30th sept. 2006 they send my set to delhi for swap with new set. almost 1 and half month passed I am not receiving my set till date.

I had given my phone Nokia 3120 for network related problems as per advice of Touch world an authorised Nokia care centre at 93/7 Deshpran Sashmal Road, Howrah, West Bengal vide Job sheet no. 1108/171 dated 8/11/2007 for servicing. The set was delivered late after the scheduled date on 16/11/2007 after payment of Rs.393.00.

The network problem still persists and I find it tough to reach the centre again and again which is far away from my place.The Contact tel. at the center is out of order.

Do we expect such services from NOKIA?

1. I purchased a new Nokia 3120 phone in May 2005 in Bangalore. During the guarantee period of 12 months the phone worked well and all the advertised features were functional. About 13 months (one month outside the guarantee period of 12 months), the display and reception signal strength went intermittent (used to frequently blank out) .

2. The phone was handed over to Nokia’s service center franchised to HAL Infinity near Commercial Street, Bangalore. The repair center staff was hopelessly inefficient and constant chasing up with frequent visits were required to get the handset repaired. It was evident that other Nokia customers at the service center were also in the same boat. The phone after repairs was handed back after about 15 days, with a repair period warranty of three months.

3. The phone failed again in about 40-45 days (10-15 days outside the repair warranty period). Therefore, it was back to the service center again. This time, it was almost a nightmare trying to get the set repaired. Several phone calls and two visits (each visit with one-two hours of waiting) later, I was informed that the set had been dispatched to Chennai for repairs. Then, I was told that the set could be collected back as it was “beyond repair” as its motherboard circuit had been “tampered with”. Arguments with the staff that the service center had repaired the phone earlier, etc were a sheer waste of time as this was evidently the very convenient legal way out for Nokia.

4. I also learnt that I was not the only customer in this predicament – they were scenes of angry customers having been similarly denied or deceived. Most models being sold in India are made in China with shoddy quality and reliability of the hardware. I would strongly urge prospective customers to visit Nokia’s service center to witness the chaos and anger there, before deciding to purchase their handsets. Nokia’s motto should be changed to “CONNING PEOPLE”!

I bought 2 new nokia 3120 cellphone. Both worked erratically. Sometimes other party could barely hear us, while sometimes, I could not hear the other party. Hopeless phones. Nokia care center was not helpful at all. 2 brand new phones and both faced the same problem! Anyone with a solution, with contact me at +65 [protected]

hey nokia 3120c also has some restarting issues like 3110c...ohh goshh..whts goin on... not only 3110c n 3120c sm other latest nokia models also hv this problem. what happend to NOKIA...
I hv a 3110c.. nw plan t go 4 a new one. Want a Nokia phn coz i m addicted to it... (but i must say NOKIA SuX)
wot to do. hw cn i buy a new nokia phn wit these restartin probs...
i found a effectv method for restarting prob in my 3110c.nw it works well.But i dont wnt to apply those things to my next brand new Nokia phn...
hey guys..hv u got any idea, Is this happens to only made by nokia(China) phones... search for it... wot r the other restarting models...need ur feedbck

anushka_wijepala@yahoo.com

OWNER NAME :CH.SAIRAMAKRISHNA
MOBIELCOMPANY/ MODEL NO : NOKIA/6681
IME NUMBER : [protected]

I was using nokia6681 from last 6month. My handset suddenly stop working.
I had send it to nokia care but it doesn't working yet. They denied to give service.

Customer beware!

i have lost my moblie and i want to find it;
nokia 6681
no- [protected]

I found my mobile
I m sorry to post

Hi,

I have N95 handset which is just 18 monthss older. It is not getting switched on. I have given it for serive in NOKIA CARE CENTER. But, they are saying it cannot be repairable and they even said they took the handset to Nokia service station at different location. Now tell me what should I do ? Is this the quality product from Nokia.

Please find the sheet no and IMEI no below for your reference:
JS NO : [protected]/080823/16
IMEI NO: [protected]

Please find the unresponded complaint details below:
Complaint Number: 2-3FAO3V 13/10/2008 Punit

2-3FoR25 17/10/08 Phillomena

The CC executives speak as if they own NOKIA company.

I need a solution before I lodge complaint in cosumer court.

I can be reachable at bhimanna.yaragoppa@airbus.com.

Look forward to hear from you at the earliest.

Thanks,
Bhim

I am using Nokia 6681 since 1/5 year a got hanging problem of that particular phone regularly!

dear Sir,
How to Formatted phone Memory.

I am using nokia 6681 for six months. I am suffering a huge problem in it. My phone is in all INDIA one year warranty. I had gone to the nokia customer care center. I have repaired my handset for a lot of time, but i m again suffering the same problem.

Something very odd happened with me too. My Nokia 6681's display LCD suddenly stopped working. When I gave my handset to Care Center, here in Mulund, Mumbai, they said the LCD is faulty and will be replaced. But after one months delay what the tell me is that PCB (motherboard) of my Phone is cracked broken due to jerk caused, may be, by falling...

Is this a reason? Does any PCB gets cracked so easily ? Well, I don't think so. The material with which a PCB is made up of is very resistive against sudden shock or jerk. The malfunction of the LCD happened when i was watching a video on smart movie, till half of the video it was working very fine when suddenly the colors on the screen got scattered... how can this be due to my phone's falling down somewhere?

Now they have given me back my dead handset, with which i can only receive or dial calls with no display on!

I guess, all this happened due to carelessness of service personnel, who, while repairing might have damaged my hardware. Just a guess though!

I have nokia mobile 2255. His working good but one month later there was network problem is mob didn't show any signal.I am using reliance cdma phone, so i have changed my handset to any other through reliance web world, but after repair when i was swapping my mob to older one i.e nokia 2255 then this mob said after calling *228 is this phone could not activate. Reliance web world executive said that your phone had now still defective. But when i was goon to nokia customer care center then he said this is not our problem.

I agree with those who don't like Nokia care centre sectr 22...
then go ahead..
It should b closed...
It has poor technical staff...
Always give further dates and all..
I am cmpletely exhausted from their behavior n all...

Chandigarh.

hi
I am Manesh Verma (maneshverma@yahoo.co.in) from Chandigarh. my contact numbers are +[protected] and +[protected] respectively. I went to nokia care (Sco 2901-02, Near Piccadily Chowk, Sector 22-C, Sector 22c Chandigarh, 160022, India) [protected] for my handset nokia 5610. but the persons at counter do not take it properly and after seeing it just denied to repair it. my handset in good condition and its keypad is problematic but they just denied to repair it. if I do not get such minor service in big city like chandigarh India. then what would one expect in other cities.

My name is KHALID ASAD > i reside at PILKHUWA distt. GHAZIABAD
I complained to HCL so many times for d exchange of my Keyboard mouse n CPU cell
I complained to HCL on 14 Dec 2009 and today its 6 Jan
I m calling them again and again but they are not listning and saying they wil be sending a representative
My computer is in warrenty
My complaint id is 12c090066
I have talked to their representative Vandana and Superviser MONA
what should I do
I am Fed up nw

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hcl service centre in chandigarh and contzct no

I have purchases one HCL MILEAP H model low cost laptop . While searching the net it was found that the cost of the same lap top is about Rs. 16990 but the dealer through whome I have putchased has collected money is about Rs.18500. Now my question is why there is somuch difference and is there any hidden policy which is not disclosed to me .

Purchased From

AUTOMATION HOUSE
NEAR C.M.D college
Bilaspur (C.G)
Dealer Operating: Mr.Soni
Mob: [protected]

Please clear about the same.

Regards

M.Sarkar

plz
send
customer care number

plz

send

customer care number

I agree to the complaints mentioned. Even i have faced similar kind of problems with the Nokia care center in chandigarh. I went there thrice for having some problem with my nokia handset 2310, but didn't get the issue resolved and the employees over there didn't behave in a proper manner. If it will go like this in future, i would have to go into consumer court.

Dear sir ,
Department to IT/CSE has purchased 60 computer from HCL as per order no 691/store/pur/2006 & 692/store/pur/2006, date 27/01/07. I am sure university has made the payment for this
Now we are facing problem in your system specially in some monitor ( S.No.[protected], [protected]) Now your company people avaiable in Bilaspur are not ready to help this organization in term of after sale services .

We have been eave requesting them since Ist weak of Sept 07. They are not bothering at all even not ready to come and see the problems.

Now they are telling the company procedure. I do not know what type of is it ?

I made number of calls to your Bilaspur office and some person Mr. Hermant had received And always asking for S.No. ? I have also request Mr. Vikas Tiwari personally also but no body ready to help

If this is the criteria of your company then let me know ?

Manish Shrivastava
Head
Deptt. Of Computer Science & Engg.
Institute of Technology
Guru Ghasidas University
Bilaspur CG

Sir, ,

It’s an issue of great concerned and shames that company like Nokia care acting like a street side shops. I have purchased one hand set of Nokia Model No 6235, from Tata teleservices Limited on dt 28/2/2007 vide Invoice No TTSL/DEL/PO/CON/6797
.It is very sorry to say that from the day first, one function of the set i.e. extra Box function not working at all. In this regards I made several complaints and visited several times to Noika care centre.
Finally on 30/8/2007 I returned back my set to noika care (Dexter digital Lab) with my all complaints. The Noika care centre didn’t take any action and unnecessary calling me as assuring that the problem is soughed out. But in actual grounds noting was soughed out. After my regular follow-ups one Old set was offered me in exchange, which was not acceptable to me.

Now after considering the all above facts, I presumed that company like NOKIA at lest deled with their customers with some regards and honesty. The company like Nokia has some reputation and I have full faith on that.

Kindly Change my handset and issue me a new handset with companions of Rs 10000/ for my mental harassment and problem which I have faced due to this entire episode. If the same is not considered within a week, than I have no other option but to move to Consumer forum to resolved my issue.

Thanking You

(Asha . Moble No [protected])

This is not really good. nokia being such a big brand name is unsuccessful in satisfying its customers with their services. at the time of purchase they make such big promises of providing customer services but when it is the time to look into a matter, they back off. Why don't they remain on their words and be wise to their job? whenever we go to a market to buy a cell phone, nokia is the first name that comes in one's mind because of its brand and good will that it shares in the market but if these are the services that we get back from them, then one must think twice before opting for nokia. And being such a big operating organisation, why aren't the customer complaints handled on time? and then why should one buy a nokia phone if as a customer he is not taken care of. Nokia is known to be customer centric, then why this negligence? the complaints must be timely looked after and taken care of. being such a big company nokia must try their level ! best to avoid complaints. otherwise soon it cud effect their market value also...

Sir,
I had given 6030 cell phone on 09-01-08 for display problem at Chittoor Nokia Care - 517001 (A.P). He told after 15 days that company told "it is not possible to repair we will give u a new mobile", till to date he was escaping. One time he had given old cell phone, this is the piece that company has send. Now and then he was escaping like this only.

So, please go through the matter and do the needful as early as possible.

Hi i have a nokia 6030 model purchased in Nov 2006 at Iconet spur tank road chennai. I started having the problem with the phone for the past 6 months. My problems are the calls get disconnected suddenly, there is a break in the conversation, the receiving voice is very low, there is noisy disturbance. I went to the dealer 4 times to repair it. I did not find any difference in phone after the repairs. Finally the asked me to go the Nokia service center in Annasalai Chennai. They already repaired it twice. Now i am getting a new noise. Finally i asked for a replacement (the phone is still in the warranty period). They say they cannot replace it and they almost threatened me and asking me to do whatever i want.

Purchased the handset on 21-09-06 and on 18-10-06 given for repair, and at the same time cause no display after repairing on 27 -10-06 again given for repair for not charging, no radio working, etc again given for repair for the same 2 problem and also given for repair on that time from nokia service centre says that Nokia handset is water damage. Very bad quality handset!

Please help to get back my lost Nokia 6030 Mobile.
IMEI of the mobile is [protected].

with best regards.

I had lost my mobile on 11th october, 2009 while travelling by auto from gandhibazar to 4th block. I had given a police complaint, but in vain. The IMEI no. is [protected]. My contact no. is [protected]/080-[protected]. My contact address is #664, Poorna pragna layout, near water tank, uttarahalli, bangalore-560061. My email id is navya.n.raj@gmail.com. I hope this turns useful in recovering my mobile.

sir,
i lost my mobile on may 3rd 7:00 pm in a cyber cafe i possess an AIRTEL prepaid sim in it bearing mobile number [protected] sir i want to reuse the same number as it is very important for me will u pleasee tell me the procedure to obtain the sim with same number pleaseeeeeeeeee do reply as early as possible .

thanking you,

yours sincerely
venu reddy

On 11 th January, 2011, at approximate 11 am my mobile is stolen from my pocket in crowded bus. IMEI no is [protected].

i purchased a online java game on my phone nokia 6030 n thn deleated it but since then rs.5 is being cut every day.plz tell me hw to deactivate it.

I lost the mobile on March 28, 2008. Model Nokia 6030 Black Colour. IMEI No:[protected]: Battery No: 0091F20509B11

Rgds,
RaviShanker K

hi ,i am partha,
actually i buy this mobile feb 2006,but due to lost my moneypurse ihave lost my recipt,,but i am repair this mobile in orissa.but iam not satisfy this servicing,so same problem will found,so u suddern to repair my mobile,my telephone no is -o9972621351

I had bought a new Nokia N 97 mini with all acessories. But presently the mobile got hanged and is not working properly. I had experienced and seen that mobiles of Nokia with touch screen facilities is not working sucessfull and is not sucessfull in the global market. I had submitted this mobile to Nokia Care Center at Cuttack and they had informed this shall be taken upto by Nokia Care center at Delhi and will be repaired in some works. Remaining all rest were working properly... Jerry [protected]

Sir,
I have given my N-96 to a Nokia Care Named Varun enterprises near shakarpur Delhi on 7 th having problem upper key pad doesnt work, after 4 days they returned it to me and charged Rs.750 . It is in Warranty, they said it is liquid fault, but after taking the delivery when i returned home and used the phone it was same as before.After that i sent my phone again to the Care on 11th of August, from that day till now they are giving no response to us, So please do the needful and take action.

My CN is :[protected] Lovelesh Goyal

To,
The officer In-Charge,
Nokia Care
Surat.

Dear Sir,

Subject : Damages of E-90 Instruments.

Please note that, we have brought E – 90 mobile hand set just before 4 months (16/06/08) & the coating on body of instrument has removed partly. Original fiber form is looking right now, so the show of piece has finished. If any client is paying a big amount & same thing is being happened, than how a customer can trust on Nokia product.

Today, we have approached to your care centre at Ring road, Surat. They given suggestion as below :-

A. We have to handover instrument to them.
B. Back-up of all memories & data to be kept separately.
C. They will provide standby instrument of simple technology, which can be uses for incoming & outgoing calls only.
D. We can’t use Black Berry on standby instrument.
E. It will take 20 days.

Sir / Madam,

Kindly tell us, is it fair ? If we will suffer any losses in these 20 days, who will bear the same ?

We request to you, please provide us replacement. We belongs a corporate group "P. R. Malu Group – Surat" & till now, at least 50 instrument have been used of Nokia make by us.

Hopes, you will do the needful.

Thanks & Regards,
Yours Faithfully,
B. M. Mandhani – [protected]

sir, my phone named nokia 5300, is not responding any type of operation due to some internal key problem.i, e.the keys on the sliding section is totally out of order.pls sugest me

I Am also a apart of these kinds of problem as recntly i have subbmited my mobile N72 For repair in branch shalimaar bagh My Job sheet no is [protected]/081005/13

i have submitted my handset o Mr, Rachit & After 15 Days got a call from the service center they were saying come and collect your Cell but when i got my cell in my hand many of parts are changed.
several times i have complant about it but i did, get any resoponce by there site

if somebody nows the contact No of any conser person who can help me about my problem please let me know

i am fedup now