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I am using Nokia 9500 which had some problem and I took the same to the Nokia Care run by HCL in Sector 2 of Noida. Till now I am given dates to collect my handset but when I used to reach there, the response was same "After 2 days". After a weak I was told that the repairmen can cost up to Rs. 30,000. I consulted the manager who was not entertaining customers for an unknown reason and was very misbehaving. I told them to return my handset and for that they demanded again 2 more days!
Beware!
Im using nokia n70,and i have problem in my key pads my 3,1,c,up scroll and down scroll not working properly.
I am having nokia 3250, right now i am in noida...i had given my phone just to change the antenna and swith on/off button.. they promised me to handover the phone within a week. but it didn't happened... they took more than ten days... and when i went there to get my phone back.. they returned my phone unrepaired and removed software... and forcefully they took the service charge... I am really fade up with their behaviour...
Now what action should I take against them... Please suggest me...
Dear Nokia Care Manager,
I purchase the Nokia-6030 mobile on 03-11-2007 in "Moorty & Sons" at ameerpet,hyderabad. My mobile re-charge pin is strucked in the Nokia charger. Today i brought at ameerpet "Mobi Quest" nokia authorized care center and told the same problem to them and told the warranty date also. they told that if you pay money to the repairs they will take the mobile other wise they won't do the free service and said the repair cost is approximately rs600/-. Please take the necessary actions on that service company and do the needful.
Regards,
Madhu
[protected]
i am using nokia 6600 from past 5yrs.i walked into a nokia service center with a great respect thinking that i will be satisfied but i found a worst service from them.which is in malleshwaram, bangalore.they have taken 20 long days but still not even a single positive sign.i think customer's dissatisfaction is the reason for nokia have got a huge brand name in the market.
if their intension is customer satisfaction let they consider this complaint in serious manner. my job sheet number is [protected]/080304/3.
Dear Sir/Madam
Jobsheet no. [protected]
Mai Sujeet 2 Month old N- 72 Mobile Nokia Care Noida Mai 12/08/2008 ko Network Problem honai kai karan Submitt kiya, Jishka expc. return date 16/08/08 ko diya, lagatar 16/08/08 kai bad mai nokia care noida ja raha hu, magar care center mai yahi jabab milta hai mon.day ley ja o kabhi tuw.day. ley ja o kabhi wed. day. ley ja o . Please I want soluation .
My mobile no. [protected].
AGER YAHA COMPLANE LEKHNAI SAI KUCH HOTA HAI TO PLEASE MUJHAI SOLUATION CHHAYAI.
Sir I had lost my mobile Nokia 3120 classic with my airtel no. [protected]. Now I want to set the IME no. on net how it would be, I had launched FIR in police station also, so please guide me about this matter
Thanks
Regards
SUNIL VERMA
i completely agree wt u guys d condition at nokia care s pathetic poor management i think these guys have got too many more customers than they had ever expected i have been facing similar problems for my 2 months old nokia e62 they take 15 days 2 rectify the problem in the fone and most importantly the problem still exists its surely a v bad idea 2 buy a nokia phone the competitors are far better atleast they care for their customers
i have buyed a n70m on july 2008 but it was dead on nov 2008. every one said it can't be repaired. even in hcl nokiacare. very bad about nokia. if any one can help me pls call me.
irshad
chennai
[protected]
dear sir before some days i was gone to your custmer service care center at dehradoon which is estaiblish behind GPO NAME MEHTA CUSTMER CARE OF NOKIA . sir, i am saying in very short way that is very very worst center of dehradoon . it is not a custmer care center but it is like a income center of nokia.
I am Kuldeep from dehradun. I have taken service from Nokia care centre Dehradun near clock Tower throgh job sheet 5490. But the services of Nokia care is very poor. They have not meaning of timely services to custmer. Firstly they say to give service with in two days but after that provide my handset with in week. I am suffering without my handset. thery are crying for parts of mobile .This is wondering nokia care have not parts.
Whom so ever it may concern,
I had bought a Nokia 3200 S last year and in the last 4 months i have given the phone for servicing for the same problem at NOKIA CARE. KELLY's CHENNAI.
The first time i was told that the mother board had gone because of water in it, which did not happen. The second time i was told that the wire was loose in the mother board.
The third time now, they say that the slide strip has gone.
Is there a place wher a complain can be made which stops the production.
Not worth using a NOKIA. Will never ever refer to buy Nokia.
It just a piece of [censor]. added to that is the Nokia Care. They think tht we are oblicated to them. Very poor customer service. Feel like bashing them up.
Nokia is all balls.