Notino’s earns a 4.0-star rating from 1 reviews, showing that the majority of beauty and fragrance shoppers are very satisfied with their purchases.
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Notino Review: Great Selection & Prices, But Choose Your Courier Wisely!
I've been shopping on Notino for a while now and I gotta say, it's a pretty solid website. They've got a wide range of products, and I'm always finding what I need, whether it's skincare or fragrances. The prices are competitive too, which is a big plus in my book. And when it comes to getting your stuff, they're usually on the ball with quick deliveries.
But here's a little tip from my own experience – you might wanna steer clear of choosing SEUR as your delivery option. I've picked them for shipping my orders a couple of times, and both times, it's been a bit of a headache because my orders just vanished into thin air.
The first time my package got lost, I was on the phone with customer service more times than I'd like to admit. It was a bit of a hassle, but to give credit where it's due, Notino did sort things out by sending out replacements for the stuff that got lost. So, while it was annoying to deal with the delivery issues, at least their customer support team stepped up to fix the problem.
Just keep in mind that if you're ordering from Notino, you might want to pick a different courier to avoid any potential delivery drama. Other than that, it's a thumbs up from me for the site itself.
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Pros
- Extensive product range: Over 55,000 unique items from top global brands.
- Competitive pricing: Frequent sales and discounts on high-quality products.
- Authenticity guarantee: Only genuine products sourced directly from brands.
- International presence: Trusted by customers in 24 countries across Europe.
- User-friendly website: Easy navigation and efficient search for quick shopping.
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Cons
- Limited physical store presence, reducing tactile shopping experience.
- Overwhelming product range can confuse less savvy customers.
- Competitive market with giants like Sephora and Ulta.
- Potential for counterfeit goods in such a vast marketplace.
Notino Complaints 0
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Is Notino Legit?
Notino earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Notino has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Notino.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Notino.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Notino.com you are considering visiting, which is associated with Notino, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Several positive reviews for Notino have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
Notino website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
About Notino
Customers can browse through an extensive selection of fragrances, with options for both men and women. The skincare section includes products for various skin types and concerns, such as moisturizers, serums, cleansers, and treatments. In the makeup category, shoppers can find foundations, lipsticks, eyeshadows, and more, suitable for everyday wear or special occasions.
Hair care is another significant category on Notino's website, offering shampoos, conditioners, styling tools, and hair treatments. The company also provides a selection of bath and body products, including shower gels, body lotions, and sun care items.
Notino aims to serve customers looking for convenience in their shopping experience, with an online platform that allows for easy browsing and purchasing. The website is designed to facilitate a straightforward shopping journey, from product discovery to checkout.
In addition to retail services, Notino provides product descriptions and usage instructions to assist customers in making informed decisions. The company also offers customer service support for inquiries related to products, orders, and delivery.
Overall, Notino positions itself as a comprehensive source for beauty and personal care products, striving to meet the varied demands of its online clientele.
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3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Notino. Make it specific and clear, such as "Incorrect Item Received from Notino" or "Delayed Refund from Notino".
4. Detailing the experience: In the complaint description, provide a detailed account of your experience with Notino. Mention key areas such as customer service interactions, product quality, delivery issues, or billing discrepancies. Include specific details about any transactions, such as order numbers, dates, and amounts. Clearly describe the nature of the problem and the steps you have taken to resolve it, including any communication with Notino's customer service. If applicable, describe the company's response or lack thereof. Explain how this issue has personally affected you, whether it be inconvenience, financial loss, or other impacts.
5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as receipts, email correspondence, or screenshots. However, be cautious not to include sensitive personal information that could compromise your privacy.
6. Filing optional fields: Use the 'Claimed Loss' field to indicate any financial losses you have incurred as a result of the issue with Notino. In the 'Desired Outcome' field, specify what resolution you are seeking, whether it be a refund, exchange, apology, or other forms of resolution.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your description clearly conveys the issue and your desired outcome.
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9. Post-Submission Actions: After submitting your complaint, regularly check your account on ComplaintsBoard.com for any responses or updates. Engage with any follow-ups and provide additional information if required to support your case.
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Notino Contacts
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Notino phone numbers+1 (167) 687-2846+1 (167) 687-2846Click up if you have successfully reached Notino by calling +1 (167) 687-2846 phone number 0 0 users reported that they have successfully reached Notino by calling +1 (167) 687-2846 phone number Click down if you have unsuccessfully reached Notino by calling +1 (167) 687-2846 phone number 0 0 users reported that they have UNsuccessfully reached Notino by calling +1 (167) 687-2846 phone number
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Notino social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 16, 2024
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