NYC Housing Authority [NYCHA]
Reviews and Complaints

Its funny how nycha cant fix the repairs in tenants home but have money to have big functions in the community centers. When they name my development sonya sotomayor houses they went all out. They was cutting grass, planting trees, painting the parking lott for their big party they were having in the community center. There were so much maintenance workers really working their ### off the week before the party. They were even towing cars out the parking lot.. I mean the only time nycha cleans up is when an important person comes to visit. Nycha cleaned and repaired the outside of the building but what about the inside,. What about the tenants repairs. The housing assistant for my-building is-an wise ###! Every time you make a complaint to him he says " if I don't see I don't see it I cant report it". There was a big dead rat laying in my walkway last year and I called him to tell him and he says. I cant report it so I cant say its there! Unfortunately the news came out and put it on tv and this man stills have his job!. I was just in the office and he was telling his supervisor that he could not look back in a tenants record. He says he goes by the rules! What is the rules? Is the rules not to do your job? There is so much I can tell y'all but to much to write. But I will find someone who will listen and record it and play it for the world to see. I have pictures, videos and much more of the ###ery that's been going on!

To whom it may concern,
My name is tena perez and i'm writing to complain about nycha application process. I've submited my housing application on may 2008, and again on feb 2011. I've been on the waiting list for 4 years. I've updated my application 3 times because my housing situation changed. When I first applied I had 1 child now I have 2 and one on the way plus i'm married now. They keep telling me my application is on file and I have not even received a interview. I feel as if i'm being bypassed. Im in need of assistance immediately. This is becoming unreal and I don't know where else to turn.

Dear sir / madam:
I am extremely disapointment that new york city housing authority. They do not care the safety of the tenant. On, december 22, 2011. That someone got mugged and I knew will happen of it. They told us the tenant, that they installed some camera in project. That I resided that be 6 years of living here. And, some people that live they are scare of living here. We have people or peoples be hang out in the lobby and the stair. I do not really, honestly, I do not care if I get in trouble, their any care the R.E.N.T. That, why I am in strike, yes, strike, about an year.

I am so sick and tired of NYCHA letting their workers get away with stuff. I have a friend that live in Mitchel, J.P. Houses in the Bronx, N.Y. She have always cried on my shoulder on how it was a mistake getting involved with a housing worker. She have told me that there a few times that she had sexual intercourse with this individual and some how everyone knew about it. People even thought at one point she was his girlfriend. She didnt want everybody knowing about it and now people come up to her calling her every name in the book. What this man did was ruin her reputation where now she is afraid to come outside. People started taking pictures of her naked and having sex with other men. I believe now she have began turning to drugs just to deal with the humiliation because she doesnt have any where else to go. She is afraid of making a complaint because she doesnt want him to retaliate and have people jump her. He knows almost everybody in those projects. I was told I couldnt complain about it for her because it didnt happen to me. If anybody can come up with suggestions please let me know. No one should go through this. NYCHA cover up their own ### and I am sick of it. If I have to get on television to bring light to the corruption, I will.

I just inquiring on how do I go about try to get a neighbor thats related to an upper staff in nycha to stop her music from playing.

I live at marble hill houses for the last six years, everytime there is a heavy downpour of rain the water backups through my toilet, sink and bathtub. It is like a geyser. I finally took a video and pictures. I have used my clothes, towels, blankets etc to always clean up this mess then have to discard everything. I have notified management everytime this happens and yet have been reimbursed for any of my losses. Anyone can tell me how to post the video to nycha website? I would like them to experience first hand what I go through. Not to mention my husband is disabled. Any suggestions? Help! Photo to large to post here.

I have contacted nycha about 5 times already to come in and repair my bathroom for mold and mildew. First four times noone showed, even with an appointment date. And finally the fifth call someone showed up just to look at it and tell me that I have to call and make another appointment. I have missed work and had family members go out of their way to stay in the apt so that someone is home just in case they decide to show up. Now I am told that I have to wait 48 hrs to submit a new request. I have three children in the apt and the ceiling in the bathroom looks like its going to fall any minute now. And whenever I try to file a formal complaint, I just get re-directed back to the nycha maintanence line. Its very frustrating.

On december 1, 2010 I went to the section 8 office on fordham road bronx new york to submit all the necessary documents for a portability to another state, at this time the representative at the call center stated to me it will take anywhere between 6-8 weeks to be processed and i'll be able to move. On december 16, 2010 I had gotten assualted in my own buliding by a neighbor that also lives in the building, a arrest had been made and I was referred to victims services through the manhattan district's attorney's office and they gave me letters for a expedited transfer/portability and also stated to me that the paperwork should speed the process up to help me move out of the danger that me and my family are enduring. At this date which is 6/7/11, I call the call center every two-three days and I get the same answer every time (that the portabilty is on the desk of the supervisor awaiting approval) and it's been sitting there since 5/14/2011 and there isn't nothing being done to speed the process along to assure me and my four children. The answer I received along with (Its still pending approval) , is the work load is over back logged, not enough man power to do the work.. Please get back in contact with me with some help to help me and my family move. Thank you in advance

There have been several leaks from the apartment above mine for the past several years. Recently there has been at least one leak per day and I have knocked upstairs resulting in either the tenant ignoring the knocks, or them denying that the leak is coming from their above apartment. The emergency number given is an absolute joke [protected] as the operator either takes years to answer the phone and if they do the problem is given a ticket. Usually no one ever comes to check out the problem and if they do they arrive without giving proper notice ahead of time. I am trying at all cost to avoid confrontation as I feel if I run into the tenant they will be greeted with a punch to the mouth. But rather than doing this I would rather find an alternative way of remedying the problem. Is there another way to complain about a neighbor who is neglecting to acknowledge that the leak is coming from their apartment so that the problem can be resolved without confrontation.

I've been having issues with grant houses since 2001.. I put in for a transfer to a bigger apartment 3bedrooms in 2001 when I had ms. Garcia as a housing assistant they claim they can't find the paper work... I did another in 2007 they clain there was a computer glitch and that they where sorry they would back date my paper work... However it is now 2011 ad I have 6people living in a 2bed room apartment my husband and I our 2 daughters ages 17 and 2 and our 2 boys ages 15 and 8... I don't see what's the hold up or why its taking so long my 2 girls should not be sharing a room with my 2 boys and especially not at those ages... All they keep telling me is that its a numberised system andi have to wait for my number to come up.. I've already contacted the management office and spoke to my housing assistant aswell her supervisor/the bourgh office/city hall/albany/the white house/bill perkind/charles rangel/tenants rights exectera and nothing... Every time I call the rent office they say I have to waitand tat i've already written everybody.. Me and my family are in need of help if anyone has any advise thehy can offer... Help us please

I’m rodrice a. Vincent, and I was abused, harassed, defamed, and slandered by a new york city housing authority supervisor, and on or about july 31, 2009, she used her co-workers in official capacity to get me terminated from my provisional position. Based on the same false testimony which I was terminated, n. Y. C. H. A. Also tried to prevent me from getting unemployment, a matter which was resolved in my favor. Currently I am being threatened with termination of my tenancy from the new york city housing authority; nycha is claiming & ldquo;breach of rules and regulations” and & ldquo;non-desirability. & rdquo;

I’m a single mom of 3, I need help and don’t know who to turn to. I don’t owe any money in rent, and I am in good standing with the management in the nycha development where I live. I am an upstanding citizen, a college student, and an overall good human being-with several references to testify to that fact. I was a provisional employee, so the abuse that I endured was ignored. I have lived in my apartment for nearly seven years, and have never had a problem with anyone. I filed a complaint with the new york state division of human rights, but the case was dismissed as my complaint was not under the jurisdiction of human rights law. I filed this case in august of 2009, and it was dismissed in october of 2010. These threats of eviction, and the accusations that led to them, are not only continued harassment from my initial termination, and the incidents which led to it, but also retaliation for filing a complaint with the state division. P. S. Housing has offered me to make a settlement. If I withdraw my complaints, they will stop accusing me. Sounds more like exploitation, and admitting guilt on their part to me. They presented this settlement agreement to the new york state division of human rights, it was only offered orally to me.

All I want is justice, and to be left alone. My problem is that I cant fight with a major entity such as nycha on my own. I have a substantial paper trail of evidence that can support my innocence. A blind man could see the abuse i’m enduring from a block away; if only he bothered to look… I truly need help. If you cant help me, would you please do me the service of passing this plea to anyone that you know who might be able to do so. I so humbly thank you in advance, if even you took the time to read this.

Sincerely,

Rodrice a. Vincent

[protected]@yahoo.com

[protected]. [protected]

No heat throughout the entire development in this area. Many tenants have complaint to the nyc complaint line 311am all we receive is a complain # and report the complaint to the manager. I would like to submit a complaint form to another person or agency that would help us tenants with disabilities.

Hi, I am a tenant at 520 east 21st street apt 4r. I travel with migraines and high blood pressure and the people upstairs in apt 5r are constantly making a considerable amount of noise. The noise is becoming unbearable, they moved in about 2-3 months ago and the noise gets worse, we spoke to them nothing improved, the superintendent spoke to them and there hasn't been any justice. Someone got them in the building because their name is not on the lease and it started out as just a woman and man living up there with 2 kids, now they brought more people into that house there are now aunts, sisters, and grandparents along with 5 kids up there. Everybody my daughter and myself are woken up 7-8 in the morning from the stomping and running, the kids don't go to school and I work in the evenings so I need my rest in the morning and never get it. This needs to stop, the apartment above them 6r is empty, maybe if its possible they can be asked to put carpet down or move to another apartment because to my knowledge a letter was already sent to them about the noise and nothing happened.

I have been living in ravenswood houses in long island city with my mother since 1996. I currently took over the apartment last year when she moved to virginia and the lease is in my name. Last month, the lobby key that we had for all those years broke and I have not been able to get into the building. I called the management office of ravenswood houses and followed their procedure of calling the call center to get a control number for the key. I sent my cousin to pick it up for me, as I do not make it home before the office closes. They refused to give him the key and said that I have to go down there to get it.. Therefore, I call to make sure the key is available before I go so I don't have to take any more time off of work. When I call they accuse me of subletting the apartment. I am outraged! They claim someone called and said I do not live there. I go to the office and state that I am not subletting and need a key to get in because I have to stand outside sometimes for hours in the cold before anyone comes through the lobby door. Even if they have some suspicion that I am subletting the apartment, I have a right to the key. Especially since they already took the money for the key. My name is on the lease! They claim they have no more keys and I have to wait yet another week for a key to get into a building where I pay rent! I expressed that I should not have to wait out in the cold another week to get into my home. I even suggested they courier the key over from wherever they get them so that I do not have to wait any longer. The supervisor I spoke too was nasty and hung up on me. Nyc housing treats everyone in the projects as if they are lesser than they are. They are rude and unprofessional. I tried even calling the queens borough office and they are just as rude. Does anyone know who else I can speak with to voice my complaints? Who would be the borough office boss?

I have 3 years living in housing and this is the most terrible experience. They never have the appropiate heat during the winter. At this time there is actually not heat in my apartment, and mold start to come up in the bedroom windows. My big concern is that I have a daughter whos has asthma and also I have a 8 month old baby. I cant live on this condition and i've been complaining too much. I called the calling center 4 times already (ticket no. [protected], [protected], [protected] and [protected]) I also call 311 to file a complaint against nycha but at this time I don't see anything. Im desperate, and the worse part is that my baby has already a bad cough. Please help!I need to leave that place asap. They need to make me a transfer to a warm place. I'm afraid they will not approve my transfer because I already declined one transfer in the summer time; but the reason why I did it it was because I couln't afford to pay more rent at that time, and also the area where the buliding is not the best. Also, I asked a neighbor living on that building if the heat was good and she actually had the same problem. Attach you will find the email confirmation for the complaints made thru 311.

My mother in law resides in the carey gardens - 2945 west 23rd st. , in brooklyn, ny. Since august of this year she has made several reports that there is a leak somewhere within the walls either from the above apartment or one of the top floors, yet to no avail. The maintenance guys have come three times to the apartment. First they made an assessment of the condition the wall is in, then we were told that the wall would be plastered however when I mention to the guy that plastering a wall without repairing the leak is useless; he stated that if we did not call to make an appointment for the plastering it would take a long time before they can actually plaster the wall. As soon as the guy came to plaster the wall, it began to peel again, there is also black mole on the walls and ceilings, the toilet is actually loose; yet their only solution nycha has come up with is to plaster the wall while the underlying problems remains unsolved. Today I had to call the [protected] to make another ticket, describe the problem all over again and be given a repair date of dec.16, 2010. However, I am not only going to take pictures but videotape the conditions in which my mother in law is living in. I am going to wait for their petty work to be done on dec. 16, 2010, then I will be taking her to housing court and filing a tenant's request for inspection, because I know for a fact that the leak is not going to be repaired and this is going to be an ongoing issue unless I take nycha to court myself and if the court does nothing I will call the media.