Old Second National Bank’s earns a 1.0-star rating from 3 reviews, showing that the majority of clients are dissatisfied with banking services.
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I deposited money at the ATM, but when it went off, the screen turned black and my money got taken
I deposited money at the ATM, but when it went off, the screen turned black and my money got taken. It's been 7 days now, and my account is in the negative. I'm not getting any help.
I tried to withdraw cash from Old Second Bank but encountered issues
I attempted to withdraw cash from Old Second Bank but faced problems. As a client using their ATM, I received an error and no cash, yet a receipt showed a $260 withdrawal. Upon contacting customer service, they instructed me to visit a branch for paperwork. I completed a fraud claim form, but the funds were already deducted from my account. Efforts to communicate via the app were unacknowledged. Since Old Second's acquisition, errors have surged, raising concerns about misappropriated funds. I'm awaiting resolution to reclaim my money, after which I plan to switch banks.
My checking account got messed up when someone stole and cashed a check, leaving me with no money and a bunch of fees
My checking account got messed up when someone stole and cashed a check, leaving me with no money and a bunch of fees. The stolen check was for $9800 and it was cashed at a different bank. I think the theft happened at a specific location and the check was cashed at a different bank. I mailed the check on June 6th and it was cashed on June 23rd. The branch manager has been helping me set up a new account and deal with the fees. We had to file a fraud report and now we have to wait 120 days for the bank to investigate and give us our money back. It's been 97 days and we haven't heard anything. The branch manager can't get any information and the Old National help line hasn't been helpful either. How can a bank cash such a big check without checking if it's real? This is a big problem that's happening to other people too. My neighbor had the same thing happen to him with a different bank. We've reported it to the police and the Inspector General, but we haven't heard anything back yet. We also complained to Old National, but they haven't done much. I just want my money back, which is $9334.09. Old National has insurance for this kind of thing, so they should give me my money back. You can reach them at *** or the local branch at ***. You can also find more information on their website oldnational.com/firstmidwest. I can show you the documents if you want.
Is Old Second National Bank Legit?
Old Second National Bank earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Old Second National Bank. The company provides a physical address, 6 phone numbers, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Oldsecond.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Oldsecond.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Oldsecond.com you are considering visiting, which is associated with Old Second National Bank, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Old Second National Bank website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
However ComplaintsBoard has detected that:
- We conducted a search on social media and found several negative reviews related to Old Second National Bank. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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About Old Second National Bank
One of the key strengths of Old Second National Bank is its commitment to customer satisfaction. The bank understands the unique needs and challenges faced by its customers and strives to offer tailored solutions that meet their financial goals. Whether it's personal banking, business banking, or wealth management, Old Second has a wide range of products and services to cater to diverse needs.
Old Second National Bank prides itself on its local roots and community involvement. The bank actively supports various charitable organizations and community initiatives, demonstrating its dedication to giving back and making a positive impact. This commitment to community development sets Old Second apart from other financial institutions and reinforces its reputation as a trusted partner in the region.
In addition to its strong community focus, Old Second National Bank also excels in providing innovative and convenient banking solutions. The bank offers a user-friendly online and mobile banking platform, allowing customers to manage their accounts, make transactions, and access a range of financial tools from the comfort of their homes or on the go. This digital banking experience is complemented by a network of conveniently located branches and ATMs, ensuring easy access to banking services for all customers.
Old Second National Bank is known for its experienced and knowledgeable team of professionals who are dedicated to delivering exceptional customer service. The bank's employees are committed to building long-lasting relationships with customers, providing personalized guidance, and helping them navigate their financial journeys with confidence.
Overall, Old Second National Bank is a trusted and reliable financial institution that has stood the test of time. With its strong community focus, innovative banking solutions, and commitment to customer satisfaction, the bank continues to be a preferred choice for individuals and businesses seeking comprehensive banking services in the Chicagoland area.
Overview of Old Second National Bank complaint handling
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Old Second National Bank Contacts
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Old Second National Bank phone numbers+1 (630) 892-0202+1 (630) 892-0202Click up if you have successfully reached Old Second National Bank by calling +1 (630) 892-0202 phone number 0 0 users reported that they have successfully reached Old Second National Bank by calling +1 (630) 892-0202 phone number Click down if you have unsuccessfully reached Old Second National Bank by calling +1 (630) 892-0202 phone number 0 0 users reported that they have UNsuccessfully reached Old Second National Bank by calling +1 (630) 892-0202 phone number+44 48 7320201+44 48 7320201Click up if you have successfully reached Old Second National Bank by calling +44 48 7320201 phone number 0 0 users reported that they have successfully reached Old Second National Bank by calling +44 48 7320201 phone number Click down if you have unsuccessfully reached Old Second National Bank by calling +44 48 7320201 phone number 0 0 users reported that they have UNsuccessfully reached Old Second National Bank by calling +44 48 7320201 phone numberLending Manager+1 (815) 895-4498+1 (815) 895-4498Click up if you have successfully reached Old Second National Bank by calling +1 (815) 895-4498 phone number 0 0 users reported that they have successfully reached Old Second National Bank by calling +1 (815) 895-4498 phone number Click down if you have unsuccessfully reached Old Second National Bank by calling +1 (815) 895-4498 phone number 0 0 users reported that they have UNsuccessfully reached Old Second National Bank by calling +1 (815) 895-4498 phone numberMortgage Loan Officer+1 (630) 906-2303+1 (630) 906-2303Click up if you have successfully reached Old Second National Bank by calling +1 (630) 906-2303 phone number 0 0 users reported that they have successfully reached Old Second National Bank by calling +1 (630) 906-2303 phone number Click down if you have unsuccessfully reached Old Second National Bank by calling +1 (630) 906-2303 phone number 0 0 users reported that they have UNsuccessfully reached Old Second National Bank by calling +1 (630) 906-2303 phone numberRelations Manager+1 (412) 688-7050+1 (412) 688-7050Click up if you have successfully reached Old Second National Bank by calling +1 (412) 688-7050 phone number 0 0 users reported that they have successfully reached Old Second National Bank by calling +1 (412) 688-7050 phone number Click down if you have unsuccessfully reached Old Second National Bank by calling +1 (412) 688-7050 phone number 0 0 users reported that they have UNsuccessfully reached Old Second National Bank by calling +1 (412) 688-7050 phone numberVice President+1 (708) 575-6251+1 (708) 575-6251Click up if you have successfully reached Old Second National Bank by calling +1 (708) 575-6251 phone number 0 0 users reported that they have successfully reached Old Second National Bank by calling +1 (708) 575-6251 phone number Click down if you have unsuccessfully reached Old Second National Bank by calling +1 (708) 575-6251 phone number 0 0 users reported that they have UNsuccessfully reached Old Second National Bank by calling +1 (708) 575-6251 phone numberCommercial Loan Officer
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Old Second National Bank emailskthompson@oldsecond.com99%Confidence score: 99%Managementcheyob@oldsecond.com99%Confidence score: 99%Financedpilmer@oldsecond.com98%Confidence score: 98%Executivejretz@oldsecond.com98%Confidence score: 98%Executivemfleming@oldsecond.com97%Confidence score: 97%Financekmason@oldsecond.com96%Confidence score: 96%rgartelmann@oldsecond.com96%Confidence score: 96%
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Old Second National Bank address37 S River St, Aurora, Illinois, 60506-4173, United States
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Old Second National Bank social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 11, 2024 - View all Old Second National Bank contacts
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