Olive Garden
Reviews and Complaints

March 24, 2018 Olive Garden approximately 1:30!pm
We traveled 1 1/2 hours to eat at the Beaverton Town Center Olive Garden in Beaverton Oregon. When we arrived it was a 10-15 minute wait . We finally got seated our waitress Christina R brought the 3 of us 4 breadsticks and our drinks we ordered a large Alfredo sauce after being told the small one was very small .Christina took our orders We ordered the appetizer lasagna fritta . And the tour of Italy shrimp Alfredo & chicken Alfredo then 3 cheesecakes to go Finally the salad came I had to ask for more breadsticks. Then awhile passed and Christina said our appetizer was taking a long time and as soon as it was done somebody would bring it right out I again had to ask for more breadsticks I asummed that our waitress would bring us more salad while we waited but no so finally the appetizer came after about 20 minutes or more . Then our meals came right out then again I had to ask for more breadsticks. This time Christina asked if we would like more salad ? The shrimp Alfredo was wrong we were brought shrimp scampi linguini which she corrected. After saying that what was ordered? So I asked for boxes and bags to put our leftovers in the boxes wouldn't stay closed so when Christina came back with the cheesecakes I mentioned that the boxes wouldn't stay closed she said oh I know some of the boxes don't close I'll bring u some tape and you can tape them shut! We waited and waited but our waitress disappeared. So finally I interrupted 2 different waiters for more boxes and bags . Then I was trying to pay the bill the cashier told me that our waitress was the cashier.So I waited while the other 2 people that were with me went to the car . Waited and waited finally someone else helped me with the bill 102.89 before the tip the $1.99 that was charged for touching a game for maybe 3-4 minutes was charged to our bill I was very disappointed in our waitress and the service her disappearing finally my Husband came back in wondering what was taking so long to pay the bill? We waited longer for the promised boxes tap & bags than we did for all of our food. So finally Christina came back and told me she took her break ? I'm sorry I was a waitress for years I wouldn't have treated anyone the way we were treated that day period. I sent a email to the Olive Garden in Beaverton March 24, 2018 no response no phone call no email .Christina could have finished up with us then took her break . I don't think that we will be going to our favorite Olive Garden which we have been going to for years and never treated that way!
My email is [protected]@gmail.com my phone number is+[protected] I am hoping somebody else would contact me ! Horrible service in Beaverton Oregon and then after complaining you would think I would get a response still waiting ? Thank you Lori Clark check# 92850 Table 43 14:32:25 03/24/2018 Olive Garden 1213 Dine In

I was at the Olive Garden in Hamburg New York and I witnessed a manager screaming at her associate. I'm most positive the managers name was Nikki or Nicole. I've witness this manager scream at this associate way to many times. And she seems to always be upset with this worker. I find this unfair and several have noticed this fact and I refuse to go back to the establishment if this does not get fixed.

I ate at the Cary Crossroads Olive Garden. I ordered the spagetti 6.99 lunch special.

I had s bowl of soup and asked for the spagetti and meat sauce to go.

When I got home I found a cup size bowl 1/2 way filled with spagetti, maybe two fork bites and maybe 1 tablespoon of meat sauce.

That is unbelievable that they would hardle give anything to eat for 6.99. What a joke!

Had I known I was only going to be given less then a cyp of pasta, I would have had another bowl of soup.

Very dissapointed!

Today my family of 5 visited the Olive Garden Inn Poughkeepsie New York we were told the initial wait time would be 10 minutes we initially waited almost 25 minutes for a table around 12:30 p.m. the restaurant was not busy. Our server was very slow not knowledgeable and did not ask us if we wanted refills on anything we had to continue to call him over to get refills on drinks bread and salad. The food was cold and the portion that we received for lunch was smaller than my 4 year old food.

I placed a to go order. I do not eat soup or salad. After placing the order I told the employee I do not want to soup or salaf. The employee then states that I will still be charged for a soup or salad and ask again if I was sure I did not want it. THIS IS A RIP off if a customer does not want soup or salad they should not be forced to buy it! Also about two hours before closing do not order anything because twice I was served cold food yuck..

We went to the Pembroke Pines location. Server Carmen A. was not attentive. We had just received the salad and breadsticks when the food arrived. We couldn't enjoy the salad because we were worried the food would get cold. She didn't even ask once how everything was going. No refills given. We had no option but to give her 15% tip and even that was too much because she didn't deserve it. We just felt bad for her. I always input on the survey to provide feedback. When she saw I was filling out the survey, her mood changed and she was making conversation with us. She asked to rate her high but I going.

Olive Garden 1071 my husband forgot his Ray Ban sunglasses on table and when we call to ask about it nobody had a answer and the person on the phone was really rude and wouldn't even let me explain I know it was a mistake forgetting the sunglasses but I just don't understand how can people be so dishonest we just wanted them to see and ask the busboy and waitress and if it was a customer eating there we just don't get

Hello, I was recently contacted by email to call and set up an interview. I worked for different Olive Garden in San Jose about a year ago. When I called in the GM said that he would call the other Olive Garden to verify that I work there and then he would call me back, I haven't heard from him and I want a fair interview just like everyone else. For them to just not say anything makes me think that I did something wrong. I left Olive Garden a year ago to have a serious surgery and I had some memory loss. I am now recovered and wish to go back to this company since Olive Garden was the best restaurant I ever worked for. I am just asking for some transoarency. If there is something I did wrong then I would like to be told that, not be ignored. Management needs to keep their word. If they say they will call me back, then they should do so. The email clearly states to set up an interview.

Would give a zero. Never did get to eat here due to being told 10 to 15min wait for a party of 3 and never received a pager just name on list. While waiting at least 20 people came in after us received a pager and only waited 5min and was seated before us. Never was called to be seated so I voiced my opinion on how crappy the situation was and left. They also did same thing to the 3 people ahead of us who was also complaing. The brandon place needs to get there stuff together. Crappy experience and never will be back.

I went out with my friend last night for dinner at Olive Garden I ordered the seafood Alfredo like I always do ate a good portion of it along with some raspberry lemonade the first bite I took of my meal tasted a little different (fishy) I asked our server about it and she said it's just the seafood it's fresh I continued to eat my meal when I got home that night I felt not myself pretty tired and nauseous I laid down I woke up with sharp pains in my stomach ran to the bath room and instantly had to vomit I laid back down after I was done and threw up 4 more time through out the night now today I have horrible stomach pains still and can't even keep water down and watery diareah nonstop I feel sooooo sick I had to hire a sitter to help with my kids that seafood Alfredo was the last thing I had eaten and now am this sick I had called the store and the manager said oh I'll look into it not a sorry not how am I doing NOTHING! The Olive Garden I was at was in Bismarck ND around 5:00 pm 3/23/18

I am complaining about Olive Gardens reservation not honoring parties of 6 and over for on-line reservations as well as not taking phone reservations. This goes against fair practices to the customer and needs to change! Because of this, I will urge my friends and co-workers not to patronize Olive Garden. It is very unfair to your future and most of all, your existing customers.

I live inGaffney SC and enjoy my local Olive Garden. However, myself and two other coworkers had a terrible experience Wednesday. We arrived and ordered lunch at 1:05 all three of us had soup and salad. To be specific we ordered zuppa. We got our salad around 1:15 which was fine. By 1:30 we were finished with our salad and our waiter asked if we were ready for soup. We told him yes we were on our lunch break. He replied that they were making fresh zuppa and he would check on it. He never asked if we wanted any other soup that they didn't have any zuppa ready. By 1:40 we still hadn't gotten our soup. Around 1:45 the manager brought it to the table as we were getting up to leave. She said she would box it up. Even though she boxed it up we didn't have time to eat it. When I got to the office I was going to take a bite and it was literally all broth but 1 piece of kale. I was so upset just because the situation could have been handled a lot differently. I called shortly after we left simply because we were hungry and we came for soup. The salad is always a plus but not enough to make a meal out of it. She said she wanted to give us gift cards could she have our email. I gave her all 3 of our emails. The gift cards were only for $10 (My 2 coworkers got their gift card but I did not)... I called today and left a message with an employee with my email and still haven't received my gift card. we paid $10 each for the "free salad" we just ate. So pretty much she just refunded our money. I feel that the gift card didn't make up for our lunch lost and I still haven't received my gift card. I was hoping that you could resolve this issue. I feel she really just brushed us aside. I don't want my hard earned money to go to waste and I feel like it did that day. I paid $10 for salad and didn't receive my "unlimited" soup just a bowl of broth Togo. It just very frustrating and I just expected the situation to be handled differently. Thank you for your time.

I had two interviews at olive garden and the manager said that i would get a email within a couples day and i never received the email so i called on a monday and she said she will call me on that Wednesday and she never called me and ive called Wednesday and thursday and she wasnt there so i called today (friday) and told her i was checking in because i havent heard from her and she told me that someone has filled the position i applied for, so my fiance (he works there) called me after i dropped him off and told me that she sat him aside and told him that the reason why she didnt give me the job is because she thinks we will argure (me and my fiance) which we wont! And there is plenty of boyfriend and girlfriends that work there and i feel very offended!

I was inside you store on City Ave, it thirty minutes ti just get some water and salad and breadsticks, then I place my order and the order that I asked for was completely wrong then, I tell the sever that my order was wrong and she give all this attitude, then I ask to speak to the manager she waa just as bad as the sever. This is the worst customer service I ever had.

Stephanie Atkerson

About three of tour weeks ago I placed a phone order for two fettuccini chicken Alfredo meals to go. When I got home I realized that they had given one and the second was some other type of pasta I was not familiar with. I called and spoke with the manager. I believe her name was Tanya. She offered for me to go back but I did not want to go all the way back so she offered me $20 gift card. She took my address and said I would be receiving it in the mail. To date I have received nothing. I wasted my money. I did not eat the meal they gave me as I had no clue what it was. Nor could they tell me what they gave me after describing it to them. I am really disappointed because I work hard for my money and for them not to send me my gift card is wrong. And this was not the first time the order was wrong. Sometimes it will be missing something. Like the bread sticks. But to give me completely the wrong food and not Make it right is disappointing.

We took my mom there for her birthday dinner this past sunday. We have not been there in some time. The spaghetti was horrible. The noodles did not seem to be cooked enough and it was very dry. Basically was like frozen food that was out of the microwave. It was a very long wait for the food. We all did the bottemless special. Im just very disappointed with olive garden. The bill was very expensive and we were not even pleased with our food. Both my parents love spaghetti and my dad could not even hardly eat it. There are many good places to go eat, so im sure i will not be back to a olive garden.
Thank you
Michele

Good evening. I was emailing in refeerence to a tip. On Saturday, March 17th i dined in at the Old Spanish Trail location in Houston, Texas. The hostess greeted us within a minute of arrival. Very friendly. The food was excellent. My dining experience was great..here it is Monday, March 19th and i looked at my credit card bill. There is a tip on my credit card that i didn't put there. I tipped my server cash, and i also wrote cash on the tip line. When i called the manager today, he said he would reimburse me my "tip" I'm not sure if this happens a lot at this location, but i definitely won't be coming back. My family and i frequently come to this location because it's right by my house. I feel violated, i never thought this would happen to me.

I love Olive Garden but their menu special for $12.99 is not $12.99 the first two items on the menu are $12.99 which means you have to pay $3 more for meat to put on the pasta and then every other item on the list is $16.99 and up then it goes $20 and up I mean I feel ripped off for my money because you're telling me $12.99 unlimited pasta in your tv commerical but I might as well I pay for a full meal there for the same price honestly I just feel ripped off for my money so your losing my business because I don't want to go there if I'm going to pay that much and not be able to choose which pasta or your old specials I can choose from when you're only giving me two options for the price of $12.99. I love olive garden but its already pricey. I love your speciala but they arent specials anymore.

My husband and myself went to Olive Garden this evening for dinner. Usually the food is amazing. This evening the lettuce in the salad was brown. The croutons were mushy. The breadsticks were hard and not very good . We had the soup and salad . Spent $31.00 on 2 bowls of soup. The raspberry tea you couldn't taste the raspberry. Was very disappointed.

This is my third attempt at emailing someone regarding my experience at your Tupelo all of garden location on Sunday, March 11, 2018. The restaurant was absolutely filthy, and understaffed. When we were told the wait would be 35 to 40 minutes we took a seat at the bar and then waited 25 minutes to even be at knowledged. The staff seemed very frustrated and overwhelmed and other patrons that had been sitting at the bar before us expressed the same thoughts. When we were finally sat at a table we asked to place our order right away and then waited another 30 minutes with still no food or drink refill. We asked a passing by hostess to grab the manager for us. The manager was very apologetic and tried to expedite our food but we were already very frustrated and had been there for almost 2 hours. Several servers for the last 20 minutes of our visit came over and that was kind of overwhelming. We ended up faxing the majority of our food and leaving as it was getting late. The restaurant was very poorly ran and it seemed like nobody really knew what they were doing. Trey jacks were sporadically placed around the restaurant which had trays piled high With dirty dishes. We were very disappointed with this visit, we are big fans of at the Olive Garden and usually have a good experience. We probably won't be back to this location ever again.