OpinionOutpost’s earns a 4.3-star rating from 582 reviews, showing that the majority of survey participants are very satisfied with their rewards and survey experience.
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frozen account
Look i have been trying to reach someone at opinionoutpost for 3 days. No one returns my calls. I changed my email from [protected]@aol.com to [protected]@gmail.com. i did every thing the way i was suppose to and even confirmed my new email when you sent the confirmation email yet you still froze my account the moment i tried to redeem my points. Please unfreeze my account. Ive tried numerous times to call. Thank you
frozen account
My account is frozen because of data concerns I'm told what does that mean, And why I would like to know and I know Im not the only one, I have been doing these surveys for a while never had a problem until know if you ask my opinion a d I give you my opinion how can it be wrong, I mean really can you tell me what is going on and what about my points I've accumulated will I be compensated for those
My account is frozen. No one will tell me why. I know I try to tell the truth on all the surveys. But sometimes the truth hurts.
Everyone has a right to face their accusers and to find out why they are with holding our money. And It is always the same way sucker doing the quiz thinks he can redeem for $10. This is outright [censor]. What an ignorant way to run a company they should be fined for in effect stealing our money. I know this will probably have repercussions on me but I' ve got broad sholders.I'm an old age pensioner, thought Iciuld earn a little extra to help out, ./;llkf. A wealthy company like this can't give what one of its employees earned and they are holding it back. Isn't this why the people got fedup and said the one thing that a CEO may cry is Union. May be we should let them suffer in their own excrement when they have no one to clean up after them. I am so Pissed off I could spit nails. B y the way arent the surveyors supposed to be unknown. Especially to the [censor] that set up the quiz. I don't care if I'm taking your last ten bucks..You'd do it and are doing it to me. I've got nothing of real value. I live in a dump. You [censor] send some horrible surveys such as where you purchases clothes, how much were they and what design they had who was gonna wear it. It ain't nobodys business but my own. then when a web site that I was warned to stay away from showed their true colors. I'M 72 yeaes old and all life has handed me is a ball of s t . This is no way to live with you coperate [censor]. This sort of treatment gives you a bad name you say so your self when you advertise. I noticed in one area the Survey Sattrap Now this is how you take it Real Paid Survey reviews- does this mean you paid them to.Its all in the way you read it. We may be poor white or any color you want Trash. I'm tired, i'm gonna die soon. so mr corporate man come and live as we do just for a week. I'll only charge you $10.00. You probably won't even let them see this. bye-bye!
Wow im am so shocked that this is happening to multiple people not just me and during the same time period, i have been trying to contact customer service for almost a w el i have called emailed everything no response . I think its ridiculous and unprofessional to remove thr access to peoples accounts from them by freezing or terminating knowing your customer service isnt even available to help. There are people who actually really need to take these surveys for extra cash . Its sad . As a company you guys really need to step it up . It is 10x worse that this happens when people go to redeem points they worked hard to get
opinion outpost
Opinion Outpost is fraudulent; the moment you try to redeem any reward your account will be immediately terminated. Their customer service is seemingly automated to attempt to delay and frustrate you so that you will give up.
Their business model appears to revolve around suckering in new members, squeezing them for as much survey data as they can then terminating their accounts. As long as people keep signing up, Opinion Outpost keeping getting free money at the expense of others.
It is quite plainly a scam.
My same experience, they aggressively solicit your time and information, sell it to their customers and then delay, delay until you get frustrated and cancel. However, this practice is known as fraud and because they do it via the internet in us it is known as wire fraud so the only recourse is to tell you State attorney General's office about their practice; they should issue a cease and desist and then their global customers will stop using them.
closure of account
I have been a member of opinion outpost for several years completing many surveys and receiving several rewards. I attempted to redeem 100 points this evening (23/10/17) after completing some surveys and was informed that my membership has been terminated? Why? I was sent several invitations by Opinion Outpost this evening (23/10). I have completed those and have 100 points to redeem. I have done nothing incorrectly and ask for an explanation.
Please reinstate my account as soon as possible.
Thanks,
Anne Heatlie
payment not received!?
Opinion Outpost reluctantly refuses to honor commitments to their members. By engaging in frivolous and illegal conduct toward their members.
By improperly freezing, accounts placing unwarranted holds on members accounts. Alleging members violated policy by submitting two different email addresses when completing surveys. Which is utterly falsehood! And will be proved in a court of law. They have frozen my account over a year. After numerous calls, emails and complaints. They still are in violation of honoring membership policy, I have been awarded loyalty membership badges. I would never violate my membership. I know the rules of membership thoroughly. This is nothing more than circumvention of a civil rights violation. To illegally oppress a hireling in his wages, is a definite and serious civil rights violation. I have became exhausted in dealing with this company Opinion Outpost as well as other survey companies sponsored by
Survey Sampling International that I have completed surveys for!
I was informed by an lawyer that I have recourse to pursue legal action.
If Survey Sampling International deliberately refuses to honor their policy to their members, With that mentioned my next avenue is to inform the State Attorney General's Office and Better Business Bureau where Survey Sampling International is located. Opinion Outpost owes me $30.00 for 303 points acquired!
account deactivated
My account has been deactivated four times in the past year - the previous three times I complained and the account was reactivated. Each time I requested an explanation for the deactivation and each time I did not receive a response. This week I requested payment for points earned - two days later I get deactivated for the 4th time. I have completed almost 1, 000 surveys for Opinion Outpost in the past three years, yet I continue to receive this kind of treatment. I request payment for all surveys completed for Opinion Outpost and IPoll and a formal apology for the mistreatment I have received. My email for the Opinion Outpost account is [protected]@comcast.net
frozen out of my account
I was frozen out of my account on Sunday October 15, 2017. I had just requested a $15 Amazon Gift Card. I have not received the $15 Amazon Credit and have received no response from [protected]@opinionoutposts.com.
How can I get back in and when can I expect my Amazon Credit? The website said I would get the Amazon credit in 24 - 48 hours. Nothing so far. It is Wednesday, October 18th. I see that this is a common problem.
sheppard
My account has been frozen for the 6th time in less than six months. It only happens when I try and redeem my points as like most of the other complaints both here and elsewhere. When someone does answer my email via the bogus 'helpdesk' it takes them days to respond, then there is the one to two weeks of jumping through hoops with supplying the same information over and over again only, following their instructions to the letter, and waiting for my account to get unfrozen. And once again, once unfrozen and I try to redeem my points...it gets frozen.
Maybe a class action law suit would either make or break them. All those interested, please email me at [protected]@yahoo.com, Subject: Class Action Law Suit and lets exchange ideas on how to kick this thing off...I'm tired of all the BS they give me and yet they still won't pay me.
frozen acct.
for over two weeks my acct has been frozen since I tried to redeem some points for a Amazon gift card. It has been over a week since I was able to reach some one at their support site via phone, and over a week since I supplied the asked for info via email.
This is probably the worst support team I have ever encountered.
This is not the first time that I have had trouble with survey co. but it will probably be my last.
received a response this morning. told me to wait 24 hrs before signing in. We will see.
I too have been having a problem signing into my account saying my account is frozen due to data concerns. I have sent 3 emails and cannot get a reply back from no one.
everything about your company.
im a new member to. i to have a problem. i called this company about a issue about getting into the site. im yet to get a call. i have read the compplants. i do not understand how companies such as this won can continue get away! with there bad company! i do think it is time for some law enforcement to look into this very big issue! people can not have to continue to make compplants. and nothing is done about it.
frozen account
I can not access my opinionoutpost account my email is [protected]@yahoo.com it has been frozen due to some kind of data problem and I can not clear it out. I can not get into the site and can not do surveys. Please help I would like to continue to use this survey site and also would like to know what data problem there is so I can avoid it in the future. Thank you for your time please respond to my problem as soon as possible.
my email is [protected]@yahoo.com
everything
Hi! I'm new to opinion outpost & was doing some research on this company & saw the complaints online & I am now worried about the rewards & other issues! I've written something to them anyway, I want to share it with you, it is long but i'm sending it all the way up to the top of the company, please, if you wouldn't mind, letting me know if you feel the same way? Thanks so much!
What's getting under my skin & i'm pretty sure, most of the consumers, i/ your consumers, need & deserve points so badly, even if we do not qualify for a survey, we're still taking our time to answer the questions! ~I am not qualifying for many survey's but I still spend my time answering questions & then being told I did't get any points at all because I didn't qualify for that survey, is upsetting considering the time it takes to go through each survey just to see if you qualify for it, I think, no, I know we should still get at least a point for all of the survey's we "pre-screen" for, the time we spend answering those questions because we're still taking our personal time to read & answer these questions! It also takes way too many points to get a cash pay out or a reward! C'mon, you want more consumer's, regular participating, dedicated, honest consumers willing to take their time answering your questions because you need the public, me/us, to give you our time & feedback in order to better the situations your asking questions about, we deserve better incentives that are within grasp, I & you know you will get a better reputation & awesome online reviews, instead of all of the complaints i'm reading & you would most definitely gain more trust therefore more participants! Makes sense does it not?
You have a decision to make, make it a smart one where all involved win! There are a lot of complaints online about quiet a few issues that now give me pause & I am very concerned as to why these issues are going unanswered & unresolved? Here is a link to just one of the googled complaints for ya to read:
https://www.complaintsboard.com/complaints/opinionoutpost-account-frozen-and-will-not-let-me-take-out-the-8000-of-mine-c911718.html
Is this what the president of this company would love to read because I mean, there's plenty more bad, bad reviews on this company! I mean will the complaints just go unanswered or ignored? I would hope not~
rewards
try to redeem some points with opinion outpost and ordered 2 £10 vouchers on 25/09/2017 they have never arrived . I did inform them of this, got email from them saying they would look into it but still no reply after 3 days. On my account it now says claim status failed but and the points have not been refunded, not sure if this is normal but fear the money has gone
my account still frozen
Which means I can't login in I don't know if you guy did this or there needs to be a update can you please answer soon as possible. I try logining in a each day and it just says the same thing over and over. I really need you guy to help me. I have 51 points I need to cash out. My email is vertyce.[protected]@gmail.com so if you guys can in freeze my account that s all I ask for thank you very much
never compensated
I have been a member of opinion outpost for a few months now and on August 21, 2017 I successfully completed a TV study worth 200 points ( equal to 20 dollars ) and I have yet to be compensated. After sending at least 4 different emails to the help desk ( which I have screen shots of ) at opinion outpost I have not gotten one email back in regards to this matter besides that it takes 4 to 6 weeks to receive my payment. So as I wait patiently I still continue to complete survey's and today September 20, 2017 I log into my account to cash out on my points that I do have and I received a message saying my account is frozen. Wow I have done nothibg for them to suspect my account of anything besides me wanting to get paid for my time and energy. This was such a inconvenience for me as I desperately needed my earned money. I contacted the help desk once again and still no response. I am very disappointed and I will continue to find out who or what I can do or reach in regards to this matter. Will keep you guys posted until then please be mindful of this site.
cannot redeem points earned from surveys
For the past two days I have been trying to redeem the points I earned from completing surveys on OpinionOutpost. I did nothing different than I normally do when redeeming my points. Now I get an error message stating my "account has been suspended due to data issues." I gave a lot of my time to complete the surveys, so please be fair and allow me access to my points. If something changed, an explanation would be appreciated.
account frozen and will not let me take out the $80.00 of mine.
I have been doing surveys for this company for quite awhile. Now that I want to take out my money it says this account is frozen. I think $80.00 dollars is an amount that I will fight for because I need the money. Cannot believe that they are doing this to me. I need help on this. My name is Deanna O'Neil, Bend, Oregon 97703. I have been trying to get into my account for over a week now, so it's time I do something about it. Todays date is 09/04/2017 My e-mail address is [protected]@q.com.
surveys
I am not getting any surveys in my inbox can you please look into it for me I have had this problem before and you fixed it I cannot understand why this keeps happening can you please fix this issue for me again Sincerely, Linda Pope you can contact me @ [protected]@bellsouth.net I love doing your surveys it helps me with my Christmas money I live on a fixed income and these surveys come in handy.
opinion outpost paypal claim
For two days now I have been trying to claim my 100 points it will not let me use my paypal so I was trying to use my moms paypal account and it still wont let me cash out, now this is what my account says Sorry, we are unable to process your claim. This transaction has been flagged in our systems. If you would like more information please contact our helpdesk. So I'm needing to find out what I need to do to be able to cash out. my account is under Brooke huggins. my number is [protected]. Thank you.
sheppard
I have been with Opinion Outpost for quite a while now and on many instances when I try to redeem my points, they freeze my account with the explanation'Your account has been frozen due to data concerns' which means that they don't have the funds to pay me. When asked why my account was frozen, I get no response from the helpdesk...I think that this should be reported to a higher authority since there are numerous complaints filed against them. Does anyone know who to contact for matters like this?
OpinionOutpost Reviews 0
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About OpinionOutpost
The surveys on OpinionOutpost cover a wide range of subjects, allowing users to contribute to research in areas that interest them or for which they have specific knowledge. The length and complexity of each survey can vary, with corresponding rewards that reflect the time and effort required to complete them.
OpinionOutpost emphasizes user convenience, offering a user-friendly interface and the flexibility to take surveys at any time. Participants must be eligible for each survey based on demographic and other criteria set by the researchers. The platform takes privacy seriously, ensuring that personal information is protected and used in accordance with market research standards.
The service is free to join for anyone looking to voice their opinions and earn rewards. OpinionOutpost is part of Dynata, a global leader in digital market research data, which lends credibility to the platform's operations. Users should be aware that the frequency and availability of surveys can fluctuate, and not all users may qualify for every survey opportunity presented.
Here is a comprehensive guide on how to file a complaint or review about OpinionOutpost on ComplaintsBoard.com:
1. Log in or Create an Account:
- If you already have a ComplaintsBoard.com account, log in. If not, create a new account to proceed.
2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the Title:
- Summarize the main issue with OpinionOutpost in the 'Complaint Title' section.
4. Detailing the Experience:
- Provide detailed information about your experience with OpinionOutpost. Include key areas such as transactions, the nature of the issue, steps taken to resolve it, personal impact, and the company's response.
5. Attaching Supporting Documents:
- Attach any relevant supporting documents that can strengthen your complaint. Avoid including sensitive personal data.
6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission Process:
- Click the 'Submit' button to submit your complaint or review.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure you follow each step carefully to effectively file your complaint or review about OpinionOutpost on ComplaintsBoard.com.
Overview of OpinionOutpost complaint handling
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OpinionOutpost Contacts
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OpinionOutpost phone numbers+1 (877) 254-1234+1 (877) 254-1234Click up if you have successfully reached OpinionOutpost by calling +1 (877) 254-1234 phone number 0 0 users reported that they have successfully reached OpinionOutpost by calling +1 (877) 254-1234 phone number Click down if you have unsuccessfully reached OpinionOutpost by calling +1 (877) 254-1234 phone number 0 0 users reported that they have UNsuccessfully reached OpinionOutpost by calling +1 (877) 254-1234 phone number
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OpinionOutpost emailshelpdesk@opinionoutpost.com99%Confidence score: 99%Support
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OpinionOutpost address6 Research Dr, Shelton, Connecticut, 06484, United States
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OpinionOutpost social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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