Optimum’s earns a 1.2-star rating from 1027 reviews, showing that the majority of subscribers are dissatisfied with service.
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scam billing!
I've had cablevision... From the very beginning... I've had trouble with them... 1) when I sign up... The rep told me a certain price, then when I got my bill it was a higher price... This went on for over a year and still going on... I've tried to resolve it with them.. Even contacting bbb... No results... Recently, I order optium triple play... And I did...
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About Optimum
Optimum provides its customers with a range of internet plans to suit different needs and budgets. From simple, low-cost plans with moderate internet speeds to high-speed fiber optic plans which offer superior download and upload speeds, Optimum has something for everyone. Additionally, the company offers a variety of add-ons such as enhanced security, unlimited data, and WiFi hotspot access to enhance the internet experience.
One of the key features of Optimum is its outstanding customer service. The company offers 24/7 customer support that is prompt, knowledgeable, and efficient. Customer service representatives can be reached through multiple channels, including phone, email, social media, and live chat.
Another aspect that sets Optimum apart from its competitors is its user-friendly website and app. Customers can easily manage their accounts, pay their bills, and troubleshoot any issues through the Optimum app or website.
In conclusion, Optimum is an exceptional ISP that is dedicated to providing its customers with fast, reliable internet service and excellent customer support. With a range of internet plans to choose from and multiple options for add-ons and customer service, Optimum is an ideal choice for anyone looking for top-notch internet service.
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Overview of Optimum complaint handling
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Optimum Contacts
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Optimum phone numbers+1 (866) 200-7273+1 (866) 200-7273Click up if you have successfully reached Optimum by calling +1 (866) 200-7273 phone number 0 0 users reported that they have successfully reached Optimum by calling +1 (866) 200-7273 phone number Click down if you have unsuccessfully reached Optimum by calling +1 (866) 200-7273 phone number 34 34 users reported that they have UNsuccessfully reached Optimum by calling +1 (866) 200-7273 phone numberCustomer Service+1 (973) 230-6048+1 (973) 230-6048Click up if you have successfully reached Optimum by calling +1 (973) 230-6048 phone number 0 0 users reported that they have successfully reached Optimum by calling +1 (973) 230-6048 phone number Click down if you have unsuccessfully reached Optimum by calling +1 (973) 230-6048 phone number 1 1 users reported that they have UNsuccessfully reached Optimum by calling +1 (973) 230-6048 phone numberNew Jersey, CS+1 (973) 230-2037+1 (973) 230-2037Click up if you have successfully reached Optimum by calling +1 (973) 230-2037 phone number 0 0 users reported that they have successfully reached Optimum by calling +1 (973) 230-2037 phone number Click down if you have unsuccessfully reached Optimum by calling +1 (973) 230-2037 phone number 0 0 users reported that they have UNsuccessfully reached Optimum by calling +1 (973) 230-2037 phone numberNew Jersey, Sales+1 (203) 870-2583+1 (203) 870-2583Click up if you have successfully reached Optimum by calling +1 (203) 870-2583 phone number 0 0 users reported that they have successfully reached Optimum by calling +1 (203) 870-2583 phone number Click down if you have unsuccessfully reached Optimum by calling +1 (203) 870-2583 phone number 0 0 users reported that they have UNsuccessfully reached Optimum by calling +1 (203) 870-2583 phone numberConnecticut, CS+1 (203) 870-2492+1 (203) 870-2492Click up if you have successfully reached Optimum by calling +1 (203) 870-2492 phone number 0 0 users reported that they have successfully reached Optimum by calling +1 (203) 870-2492 phone number Click down if you have unsuccessfully reached Optimum by calling +1 (203) 870-2492 phone number 0 0 users reported that they have UNsuccessfully reached Optimum by calling +1 (203) 870-2492 phone numberConnecticut, Sales+1 (631) 393-0637+1 (631) 393-0637Click up if you have successfully reached Optimum by calling +1 (631) 393-0637 phone number 0 0 users reported that they have successfully reached Optimum by calling +1 (631) 393-0637 phone number Click down if you have unsuccessfully reached Optimum by calling +1 (631) 393-0637 phone number 0 0 users reported that they have UNsuccessfully reached Optimum by calling +1 (631) 393-0637 phone numberLong Island, CS+1 (631) 393-0707+1 (631) 393-0707Click up if you have successfully reached Optimum by calling +1 (631) 393-0707 phone number 0 0 users reported that they have successfully reached Optimum by calling +1 (631) 393-0707 phone number Click down if you have unsuccessfully reached Optimum by calling +1 (631) 393-0707 phone number 0 0 users reported that they have UNsuccessfully reached Optimum by calling +1 (631) 393-0707 phone numberLong Island, Sales+1 (718) 860-3514+1 (718) 860-3514Click up if you have successfully reached Optimum by calling +1 (718) 860-3514 phone number 0 0 users reported that they have successfully reached Optimum by calling +1 (718) 860-3514 phone number Click down if you have unsuccessfully reached Optimum by calling +1 (718) 860-3514 phone number 0 0 users reported that they have UNsuccessfully reached Optimum by calling +1 (718) 860-3514 phone numberNY: Bronx / Brooklyn / Westchester, CS+1 (718) 975-1140+1 (718) 975-1140Click up if you have successfully reached Optimum by calling +1 (718) 975-1140 phone number 0 0 users reported that they have successfully reached Optimum by calling +1 (718) 975-1140 phone number Click down if you have unsuccessfully reached Optimum by calling +1 (718) 975-1140 phone number 0 0 users reported that they have UNsuccessfully reached Optimum by calling +1 (718) 975-1140 phone numberNY: Bronx / Brooklyn / Westchester, Sales
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Optimum emailscontact@optimum.com100%Confidence score: 100%Support
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Optimum address6 Corporate Center Drive, Melville, New York, 11747, United States
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Optimum social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreApr 07, 2025 - View all Optimum contacts
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