Orange
Reviews and Complaints

My good friends call me Jay. On Wednesday, 5th January 2017, I decided to switch from Pay as you Go to a wonderful Pay Monthly deal which included me paying absolutely nothing for up to four months because of my amazing phone fund given to me for being such a great loyal customer.
On Wednesday, 5th January 2017, I phoned orange. The customer service representative told me assured me that I will receive my phone, a Blackberry 8520 (Black) on the coming Friday, 7th January 2017. By Friday, I waited hours for my delivery, and phoned up to check ([protected]). To my amazement, “The phone is out of stock. There is no delivery coming to you yet. I have now put the order through. You will receive your phone this coming Monday”.
By Monday, 10th January 2017, I waited for my phone. I waited, got impatient and phoned in order to be given a specific time to expect delivery if possible. Again, “The phones are out of stock. You couldn’t have possibly been told that you would receive a delivery today. There is nothing on the way to you. I cannot tell you when you will be guaranteed a phone as we do not know when a phone to expect deliveries”. I phoned another customer service representative. I spoke to “Steve” on Extension 47260, if I remember correctly and another on 62427 afterwards. I was then advised that they were finally in stock. Both versions; silver and black. I then telephoned orange again at about 4pm, and was told to expect my order between 9am and 5pm on Tuesday, 11th January 2017.
It is now 13:35hrs, Tuesday 11th January 2017. There is no phone. I phoned orange again, and they tell me the phones are still out of stock, and there is no phone coming to my address today or any time soon. WHY HAVE I BEEN REPEATEDLY LIED TO? Why all this distress. Up to this past week, I have always referred to Orange as the perfect network.

I left Orange broadband 3 years ago, now I would like to join 02 broadband but found that orange had placed a tag on my line, I've called them four times each time them sayin within 7-10 days the tag will be removed, it was not! the last time I called them they put me on hold for over 10mins, then put the phone down on me! Every thine I call it costs around £3! WHAT CAN I DO? Can any one help me please? Other wise i will have to call OF.COM.
[protected]

I appreciate your frustration, I had a similar problem.

To get it sorted out I called Orange and had a chat to them, explained exactly what was happening and told them what I expected to happen. They said they couldn't do a few things (give me free line rental for 12 months (suppose if you don't ask then you don't get!)) but as they knew how frustrated I was they managed to get the line sorted out.

Whenever I speak to a company I remind myself that they are just human! Much of the time they do just want to sort things out though unless you contact them directly (again ;) ) then they don't always know that you're angry!

Let me know how it goes!

recived text from mail2sms from elbird@eim.ae
congratulations you won $100, 000 in orange mobile lotto, ticket no; sd8185, call [protected] for claims or tony on sd8185@gmail.com.
they ask for ticket no, phone no, name, address & email
for real or not9

that all fraud dude!

I recently travelled to india, and had to use my mobile phone, i immediately picked up the net work of Airtel, as i had used this network in spain, i presumed all would be ok. we had to contact our bank and rang the familiy. when i returned home, i received just half of my bill for 10 days it was £250, Orange have denied all responsibility and blamed the network in India. Why when we travel abroad are we not notified of charges etc, this bill has crucified me!

Several months ago, I visited your shop on Princes Street in Edinburgh to discuss an upgrade to my Orange contract.

I am visually impaired/blind and, as such, require an accessible phone.

I was assured by one of the staff, a man named Omar, that the Motorola DEXT would be suitable for my needs. I was informed it has TTS installed. After much effort on my part it became clear that the DEXT is not, in fact, accessible and is completely unsuitable. It does not include any TTS system. My partner was with me at the time and will verify I was told the phone is accessible.

I attempted to raise this matter with the shop, and was told there was nothing they could do to help.

After emailing customer services I have been told to go back to the manager of the shop and that they cannot help me. When they called me back the customer service agent was very abrupt/rude and told me that their hands were tied.

I went into a shop in Sauchiehall Street in Glasgow recently. They contacted the shop in Edinburgh. Omar at first claimed he could not remember me, and then insisted he told me to contact Customer Services for advice.

I then phone Customer Services again by phone. They were rude and insisted there was nothing they could do.

It has become clear that I was misled regarding this phone, presumably in an effort to get me to renew my contract. Nobody in your company is now prepared to do anything about this.

I regard this as illegal mis-selling.

This is the second time Orange has erred with an upgrade. On the previous occasion I rang Customer Services upgrades department and explained I needed a phone running either a Symbian or Windows Mobile operating system. They told me the LG Viewty was accessible and on Windows Mobile. When I received the phone it was quite clear this was not true. I returned the phone and eventually upgraded to an SPV-650 which, when speech was eventually installed, ran very slowly and actually worked, after a fashion, despite regular firmware crashes.

I am currently having to use a Nokia N73 that I purchased privately, as the DEXT is unusable.

we had a contract for 24 month for a dongle we paid every month till contract was done then we didn't use dongle but they automatically continued to charge us they wanted 87 pounds something, when my husband rang up they said we will pay it my husband explained that we wouldn't as we didn't agree to continue using the dongle, they now sent a letter by debt collectors saying we have to contact and pay within a week, my husband payed the money as he d loose more money in going court which is money we cant afford .is this right and is this how big companies work ?

Around 2 months ago I viewed my account on the website and went to add an additional magic number to my account. These are numbers that you acquire every 6 months and are free of charge to call and not included on your bill. I found that Orange had wiped my previous 2 numbers and so instead of adding my 3rd number I was back to adding my first. I then phoned up to complain only to be told that it would take up to 16 weeks to restore them and that if I wanted to clai, m back any money I had lost it would be up to me to spend hours on the phone sorting it out. Following this I then tried to change my talk plan online. It appeared to allow me to change to a 'dolphin 30' package, usually charged at £30 per month but with this deal you only pay £25. Instead I ended up with the same £20 deal I currently had but paying £25. When I phoned to complain they said they would change my plan the following month, still leaving me 1 month out of pocket and then subsequently didn't. So I'm still paying £25 a month for a contract I don't want. Please someone take me away from this awful company...I hate them.

I changed from AOL to Orange broadband wirless, once I recieved the box and tryed to install it the set up cd was not working. I then called orange Tech support which they then told me that I was not going to be connected untill two days later. I waited patiently with no internet access as AOL had cancelled my account. I called then two days later and the tech support went through a process manually of giving me access. Five days later the whole system went down at 1am I waited till the morning and called them. They got me to go through some steps of testing it and then told me there system was down and I should call the next day. Which I did and they told me the same thing and that I needed a line test done and to call them in 24 to 48 hours. I have been on the phone to them many hours and many days in total 10-15 days. They are continuosly telling me the same thing and refusing to cancel my account without having to pay the 12 month contract. Which on one occasion a supervisor told me they were canceling it and then I was to contact customer support for it to go through at there end. This did not go through and Tech support is telling me to contact customer support as they can't authorise it and then customer support is telling me they can't authorise it. Because of this I am unable to get access to any other broadband provider and currently am connect by dial up with AOL. Orange services are unreliable and unsatisfactory.

Internet crashed and due to lodger moving out we didn't have passord to re-install, We notified Wanadoo who refused to help us get service and continued to take Direct Debits from the account for the next year, totalling £200, Eventually, my credit card company stopped them taking more.

Told me they would continue to take payments from the account (or my estate if I died) until contacted by lodger who had set up account for us as they had his name on file!

They admit they have the money but refused to provide service or refund. Neither we, nor Financial ombudsman could get nowhere with them. They just said "We don't have to refund your money".

Orange sent me bills for 2 mobile contracts purchased in my name (Account no: [protected]). I am not sure how they give 24 month contracts without any verification. When I complained, they just ignored it just as another fraud.

Why the hell they can not validate a customer beofre giving a connection. I think the whole responsibility lies with Orange. Why we have to suffer because of their poor business practices.

Rabi Mishra

I have been with Orange for just over a year now.

I set up this contract with a third party copmany, who agreed to pay my £105 every three months. HTey only paid me once and this was after endless phonecalls and letters. So, i was in touch with trading standards and they told me to write to Orange. which i did, twice and they refused to accknowlegde that i sent them anything, I also called orange about 40 times. receiving no help whatsoever. I finally received a letter back which i had sent to the third party company, it was my own letter with not at this adress written on it. THis meant, like the trading standards had said that the company had gone bust, so i called orange again and again. nothing. During this period I set up the ICON 225 internet, they said that the first 3 months would be free and that there woulndt be any extra charges becase the gigabites were so big, i also requested that my mobile phone bill and the Orange icon 225 bill would be split. The latter 3 were not met.

my dad then rung Orange to get th fact thatthe thrid comppand had stopped paying me sorted and to either, cancell the contract or get it at a lower rate. It took him half an hour for him to be transfered to someone hwo could actually sort it. Even though when he first got on the phone to them he had told them that the person on the other end couldnt sort it. After around 3 hours on the phone they eventually agreed to put the bill down to £25 with unlimited texts and 300 minutes. This i was happy with, it was an affordable bill. Un benowest to me that wouldnt be the last time that i would be calling orange that week. I then got a bill through for £124. I was shocked, i didnt have that much money to pay them. It ended up that they had added the janruary and february Icon 225 bill which came to £30 onto it. When the man had told me my first 3 months would be free, and on a seperate bill. Then they told I had been charged £16 for the megabites that i went over even though thhey had said i wouldnt go over. I called orange to see what could be done, they gave me three options that could happen, although i had requested that the contract be cancelled. they said i could buy out the contract, cant afford to do that, sell the contract, who would want it after all the problems i had had with it or just pay it. THe man was rude, he was a team leader, he laughed in my face at the fact i wanted to cancel the contract. I then called my mum and when i got home she spoke to them. My mum and dad luckily agreed that they would pay the bill this month.

The saturday 14th came and the full amount had been put on (as they had taken a double payment the month before) and i called up top pay it. I had to call them back as the phone went dead but i couldnt because all outbound calls were barred. So, using the housephone i did, i then told the man that i had just payed it and that i wanted the bills splitting. He said that he would put me through to someone who could help. This lady then claimed that she couldnt split the bill as i hadnt paid the outstanding balance. By this point i had had it with Orange as i had paid the balance 40 minutes previously. I told them at collections this and they acknowelged and put a note on my account (somthing that they dont even look at, the millions of notes i have on my account). She then after me losing my temper didnt speak and i had to listen to her talking to her colleagues. Randomly i got put through to another person in another department who didnt even know why I had called. This lady was called Isha, the only name i took of the day. Eventually she sorted it, and i am waiting to see if i do get the next three months free, and split bills.

The customer services are crucial in making a happy customer. This department blatently has no communication system, noone who calls customers back to tell them what is happening. The only thing they seem to do is take your money and sell things with false claims.

Up until janruary I had had excellent service from orange, but i had had only little problems. I am highly frustrated and cannot wait until the contract is over.

Upon arriving in Spain we contracted with Orange because our daughter, who was a foreign student at the time, also had
a phone from Orange. We were told that that the cost between us would be .35 euors for the first call each day to her and .03 euors there after.
It took us 3 separate meeting with the personel in the store in Seville to get that rate. Even the employee of Orange was frustrated with the people she had to deal with on the other end of the phone to get this resolved. However, these employees had no authority to credit funds back to our account and make it right, even though these same employees set the terms up with us. Orange screws their employees and their customers all at the same time.

We paid a bunch for telephone service and spent hours dealing with a problem that didnt get resolved until the time we had to leave.
Next time I'll bring my phone from the states. Don't believe them when they tell you its cheaper to get the phone over there. Not true.
You'll waste your time because these people have all the time in the world and could care less how much of your time they take. They are Europerns not Americans and do not value time.

I have just finally freed myself from Orange, long story but they basically messed up my e mail address when I registered, totally spelling my name wrong..this may have been down to the fact that the agent could neither speak nor understand basic english... I had two choices, wait another 20 days to re register or obtain a new email address using the pay as you go system..

I opted for the latter..what they didnt tell me was I had to log in the the original account every 90 days..or I would be cut off..this happened quite often as I didnt need an email address with my name mispelt.. Trying to get it sorted was a nightmare..as I cannot speak broken english!.. The ironical thing..if you ring up and tell them your leaving they immediatly switch you to a call centre based in the UK and you are put through to someone who attempts to talk you out of it by offering free months, modems and reduced charges.

If you need further proof that this firm are awful read the latest which ISP ratings..Orange are at the bottom (again!)

I receive massage from DR F Murray on 27-dec-2012 your number +[protected] won one million GBP .I applied to him(DR F Murray) Orange complaint board Orange code 8741 was given to me.HE asked me to complete following and complete his payment directions.I followed and paid the amount given below.
1:FRO 450 pounds.
2:Cater Allen Bank Bradford 1000 pounds.
3:Home delivery prize distribute charges 3000 pounds to UPS LONDON.
He promised to send me prize money his on.Still I am waiting.He added your prize money consignment delivery is suspended.NO reason was given no time shown how long it will remain suspended.Please send me earliest reply.
THANKS,
Shabbir Muhammad Sheikh.

The following text message was sent to my phone on 23 Nov.'09: "Your mobile no has won 3, 000, 000 usd in the ongoing orange INTL draws in uk, your pin is 009 to claim E-mail: orangedraw09@live.com".
I did this, and then received the following e-mail.
(PLEASE tell me whether this is fraudulent, and what am I to do? Please relpy at your earliest convenience.)

...

Orange Tele Communication Services Limited to me
show details 24 Nov (2 days ago)

Orange Communications Services Limited ============================================================================
Corporate Headquarters, 90 Railer Road, East Drayton, Middlesex UB7 7LT - UK Office Tel: +44 (0) [protected] +44 (0) [protected] Fax:+44 (0) [protected] ------------------------------------------------------------------------------------------------------------------------------------------
Dear Winner,

We acknowledge the receipt of your mail with regard to the winning notification; this is to inform you that your mobile has won a consultations prize of the Orange-Mobile Year Anniversary Corporation phone draw 2009.Your mobile number has won you $3, 000 000.00 (Three Million Dollars) as earlier sent to your Mobile. The 2009 Orange-Mobile U.K Mobile Award is no doubt, a momentous achievement in the chequered history of this Corporation.

On behalf of the entire staff of the Organization, I wish to congratulate all non-Governmental Organizations who have in no little way contributed immensely towards the success of this draw as well as taking concrete steps towards its actualization. All participants were selected randomly from World Wide Mobile Directories.

This promotion is part of the financial empowerment programmer of the Orange-Mobile in its struggle to alleviate poverty. While basking in the euphoria of this achievement, I wish to seize this opportunity to acquaint you with guidelines as you must follow in order to complete your claims. On our part, we have a mandate to see you through. We will work assiduously to realize this mandate as we respect your views, opinions and most importantly protect your Privacy.

This prize draw isn't open to Orange-Mobile employees or contractors, or their family and friends. You are warned to keep your winning information to yourself until your fund is released to you to avoid double claim which will lead to absolute cancellation/termination of Award.

Please, kindly provide us with the following information for Verification of your Prize;

Full name:
Address:
Age:
Sex:
Nationality:
Home Telephone #:
Mobile Telephone #:
E-mail address:
Marital Status:
Occupation:

NOTE: The following Reference Numbers has been assigned to you and you are required to quote it in every mail that you send to us: ****-****** (omitted here).

Details of the winners will be made available on request to: David Guiraud Promoter: Orange-Mobile (UK) Limited, Corporate Headquarters, 90 Station Road, West Drayton, Middlesex UB7 7LT - UK . Tel: +[protected].

Once again, we congratulate you for this landmark achievement and implore you with the responsibility of ensuring successful claims.

We will get back to you with proceedings on receipt of your mail.

Kind Regards,
David Guiraud.
(Prize Promoter) (PS...Is there such a person even...?)

I received an sms which reads as follows : orange mobile has awarded your mobile 3000000USD, in this year end of year anniversary, PIN OTDC92.
Email us on orangedraw09@live.com to redeem.

Is this part of an international scam?

Dear Winner,

We acknowledge the receipt of your mail with regard to the winning notification; this is to inform you that your mobile has won a consultations prize of the Orange-Mobile Year Anniversary Corporation phone draw 2011.Your mobile number has won you $3, 000 000.00 (Three Million Dollars) as earlier sent to your Mobile. The 2011 Orange-Mobile U.K Mobile Award is no doubt, a momentous achievement in the chequered history of this Corporation.

On behalf of the entire staff of the Organization, I wish to congratulate all non-Governmental Organizations who have in no little way contributed immensely towards the success of this draw as well as taking concrete steps towards its actualization. All participants were selected randomly from World Wide Mobile Directories.

This promotion is part of the financial empowerment programmer of the Orange-Mobile in its struggle to alleviate poverty. While basking in the euphoria of this achievement, I wish to seize this opportunity to acquaint you with guidelines as you must follow in order to complete your claims. On our part, we have a mandate to see you through. We will work assiduously to realize this mandate as we respect your views, opinions and most importantly protect your Privacy.

This prize draw isn't open to Orange-Mobile employees or contractors, or their family and friends. You are warned to keep your winning information to yourself until your fund is released to you to avoid double claim which will lead to absolute cancellation/termination of Award.

Please, kindly provide us with the following information for Verification of your Prize;

Full name:
Address:
Age:
Sex:
Nationality:
Home Telephone #:
Mobile Telephone #:
E-mail address:
Marital Status:
Occupation:

NOTE: The following Reference Numbers has been assigned to you and you are required to quote it in every mail that you send to us: OTDC-041151.

Once again, we congratulate you for this landmark achievement and implore you with the responsibility of ensuring successful claims.

We will get back to you with proceedings on receipt of your mail.

Kind Regards,
David Mark.
(Prize Promoter)
please tell me These message are true or to is the way to collect that money.
How these process is running and what is the steps to follow fight these type of messages my email is that. elite_multi_services@hotmail.com. i am waiting your reply thanks.

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Dear Winner,

We acknowledge the receipt of your mail with regard to the winning notification; this is to inform you that your mobile has won a consultations prize of the Orange-Mobile Year Anniversary Corporation phone draw 2011.Your mobile number has won you $3, 000 000.00 (Three Million Dollars) as earlier sent to your Mobile. The 2011 Orange-Mobile U.K Mobile Award is no doubt, a momentous achievement in the chequered history of this Corporation.

On behalf of the entire staff of the Organization, I wish to congratulate all non-Governmental Organizations who have in no little way contributed immensely towards the success of this draw as well as taking concrete steps towards its actualization. All participants were selected randomly from World Wide Mobile Directories.

This promotion is part of the financial empowerment programmer of the Orange-Mobile in its struggle to alleviate poverty. While basking in the euphoria of this achievement, I wish to seize this opportunity to acquaint you with guidelines as you must follow in order to complete your claims. On our part, we have a mandate to see you through. We will work assiduously to realize this mandate as we respect your views, opinions and most importantly protect your Privacy.

This prize draw isn't open to Orange-Mobile employees or contractors, or their family and friends. You are warned to keep your winning information to yourself until your fund is released to you to avoid double claim which will lead to absolute cancellation/termination of Award.

Please, kindly provide us with the following information for Verification of your Prize;

Full name:
Address:
Age:
Sex:
Nationality:
Home Telephone #:
Mobile Telephone #:
E-mail address:
Marital Status:
Occupation:

NOTE: The following Reference Numbers has been assigned to you and you are required to quote it in every mail that you send to us: OTDC-041151.

Once again, we congratulate you for this landmark achievement and implore you with the responsibility of ensuring successful claims.

We will get back to you with proceedings on receipt of your mail.

Kind Regards,
David Mark.
(Prize Promoter)
please tell me These message are true or to is the way to collect that money.
How these process is running and what is the steps to follow fight these type of messages my email is that. elite_multi_services@hotmail.com. i am waiting your reply thanks.

These message are true or to is the way to collect that money.
How these process is running and what is the steps to follow fight these type of messages

Full name:Mallikarjun
Address:H-no 2-2-164/1/3/1, Amberpet, Hyderabad-500013
Age:26
Sex:Male
Nationality:Indian
Home Telephone #:+91 40 [protected]
Mobile Telephone #:+91 [protected]
E-mail address:shiva.mallikarjun@gmail.com
Marital Status:singal
Occupation:student

Hi Kevin,

I also recieved message on mobile stating " Congrats, Your Mobile has earn GBP 100, 000, 00 in the ongoing jan 2010 Orange INTL Mobile Draws UK. To Claim, Contact Dr Brown on Orangeworld22@live.com". Please suggest on the same.

NAME: MALLIKARJUN
MOBILE NO: [protected]
FROM: HYDERABAD

Hi Kevin,

I also recieved message on mobile stating " Congrats' Your Mobile# Has Won GBP500, 000, 00 inj the ongoing Orange Telecoms INTL mobile Draws UK. To claim, contact Dr Brown on orangeclaims33@live.com ". Please suggest on the same

My Contact No: +[protected]
+[protected]
My E-mail ID: imdad_superboy007@rocketmail.com

ALL GOOD AND WELL CAN THANK YOU FOR THE GREAT SURPRISE

Firstly bear in mind that the speed actually reaching you will never be as fast as the quoted figure. The 2Mbps quoted will be what Orange is willing to provide though the actual speed shown from a speed test is down to the system once it leaves Orange, ie where you are on their network will affect how fast the data actually is for example.

Why isn't a manager willing to help you? Have they given you their final decision that you're not happy with? If there's anything the company can actually do for you then I'm sure they'll be able to sort it out.
Regarding your service being dropped to 128, they should be able to drop your tariff price to reflect this if you ask them.

Not sure if this is relevant. I am with Orange in UK and he is on Mobinil. But I am having severe problems texting/calling my nephew in Cairo from UK- he goes to the University of Cairo but lives in Tokh City - NONE of my messages get delivered - 'problem with network'!

Anyone else experiencing this! Does this work OK if you are messaging/calling if you are IN CAIRO?! When I do visit Egypt my 'Orange' usually automatically connects into Mobinil!

Problem has been intermittent over several weeks - but now been unable to send/deliver ANY messages from UK for about 3 weeks (dated 7th May 2010) Susan Glover

Hi everybody

Well I managed to get them solve my issue after a large number of calls with customer service. It is of honesty to admit that it has been solved now

Dear Ekaterina,

I have a problem with my Mobinil data line bill as well, my data line package gives me a limit of 3GB for 150 EGP a month, after exceeding the limit, each 1MB should cost me 0.25 EGP.

After receiving a bill of 561.86 EGP, I asked Mobinil bills customer service for the total MBs used, they told me that this information can't be provided unless I get a detailed bill report (for a fee of 23 EGP).

I requested a detailed bill report to find the reason for the problem, I got a 64 pages report with no total for the data MBs used.

Moreover, I found that the extra data used is calculated on the rate of 0.01EGP per Byte used, which means -with a simple calculation- that each Megabyte costs 10.48EGP (not 0.25 EGP).

I placed a complaint and called them a couple of times asking for some qualified support personnel to call me in order to discuss the issue and have it either sorted out, or have them convince me that i have any misunderstanding.

I've been haunting them for a week now, and the only response I get is that "We've revised the bill and it's correct" and I'm told that some qualified personnel will call me later, and of course, no body calls me back.

@Ekaterina: Thanks for the tip about the NTRA complaints number, that will be my next step. How did things go with you by the way, did your problem get sorted out already or not?

I'll be fighting for my right.

Hany el-Kerdany

I have a similar problem
First, I got a high bill, about 200 pounds (usually I pay less than 100). Upon investigation, I found that I has the so called 'Group Service' added to my line without me asking for it. The service is 150 EGP/month.
I placed a complaint on Sep 18th, and I was also told that the problem will be solved by the next bill and that I'll get my money back.
At the end of the month I got the line cut so I had to pay.
The next bill (1 Oct) I got the bill with 150 EGP as subscription for Group Service, I called customer service again again and the problem was not solved. After several calls, some customer service agents told me to just pay the amount of money related to my calls and the line won't be cut. I did so, but now at the end of October I got the line cut again. I called again and I was told that the problem will be solved in 24 hours. now I am waiting 24 hours, but I am pretty sure that nothing would happen (as what the case always is). Anyway, seems I have to call the NTRA and hopefully I get this solved
DAMN Mobinil

Dear Sir,
I got a message from Orange Telecom regarding winning the contest of DECEMBER INTERNATIONAL 2009 . They have sent the money through a Carrier to DELHI INTERNATIONAL and calling me to submit the excise duty that is 250 GBP that is around 19, 500 Rupees. What should i do now. They given me information of Natwest bank and Foreign Remittance Department.
Thanking You,
NITIN BAGRA

i have received msg from " claimsorange "but till now we have not received any response. i want to know whether this fraud or for real.. ?
Mail me regarding this to flickerStar.mohit@gmail.com ...

i got a msg to my no. on 27 may 2009 saying tat i won an award of 3 million USD. it was from a person named Mark Philip. they said tat this amount was deposited temporarily in Natwest Bank in Manchester. then for this i was asked to get a Fund release certificate from finance authority in london. i want to know whether this is fraud or for real. pleases mail regarding this to jimat89@gmail.com.

i received one too last march 19, 2009... i searched immediately on the net and saw this site... i knew it! its a scam...

all cheaters & fraud specialist employed in this sms business.

i rec. a massage on my mobile

Dear Sir Madam,

This is to inform you that you have won a prize

money of Five Hundred and Thirty two Thousand

Four

Fifty Great Britain Pounds(GBP 532, 450.00) for

the 2009 International E-mail Draw which is

Organized

by ORANGE Telecoms Inc.

ORANGE Telecoms collects all the email

addresses of the people that are active online,

among the millions

that subscribed to Yahoo, Aol, Walla, Gmail,

Russian Mail and Hotmail and few from other e-

mail

providers. Six people are selected yearly to

benefit from this promotion and you are one of

the

Selected Winners.

PAYMENT OF PRIZE AND CLAIM

Winners shall be paid in accordance with

his/her Settlement Center. ORANGE Telecoms

Inc.must be

claimed not later than 15 days from date of

Draw Notification. Any Prize not claimed within

this period

will be forfeited.

Stated below is your identification number:

REFERENCE NUMBER: OCS-081511?

This numbers fall within the England Location

file, you are requested to contact our

fiduciary agent in

London [Dr.Steve Thomas] with the details below

and send your winning identification numbers to

him;

E-Mail: orangetodays@gmail.com
Tel: +[protected]
+[protected]

He shall immediately commence the process that

will facilitate the release of your fund to

you.

Congratulations! once again.

Yours in service,
Dr.Steve Thomas
[Publicity Secretary]

THIS IS A BIG SCAM...

I have just received the same sms informing me that my mobile number has been confirmed as a winner in the 2009 Orange Live Gmail Mobile Draw. To claim email thomasteves24@gmail com. I have emailed him and is still awaiting his reply. Thanks to the comment of E. Marais I will not be pursuing the matter further. I suggest that they bring the matter to the attention of Gmail as their name is being used in the scam.

Concerned cellphone user

Customer service never answer when i really need help.That my first contract with orange.And i'm sure last!

Mobinil mobile phone internet very slow and bad service

I bought 3 Sims card a month ago from airport shop and the seller don't entered my dates in the system. Now am abroad and can' t connect my Sims card in any network because seems that is a problem with roaming and the mobinil operator told me that can't do any service such like refreshing my Sims sard because that the Sims card don't are in the system. 0what can I do in this situation? How long time is activated a prepay sim card if I don't recharged?

hey, i have a new mobinil no. ... and other vodafone .. i used to dail *150# in vodafone so i can get the last no. called me ...is there something like this in mobinil ? Thanks,

If you are busy ya Mr..., you can send anyone else to pay you ..and if there is someone not professional that is not mean that all is the same ... All of us have his false, you yourself do wrong sometimes .. anyone one do wrongs often .

the other person ... the service is not just for you .. it's for 25 Million person, you must be respect the conditions, and if you went three times and didn't have your service, the problem is you not them Man .

M.M [protected]

I have gone to the Mobinil branch in Maadi three times in the last two weeks and every one of the three times I went there was an excuse not to serve and they have not been friendly at all. Despite every time I called 2000 and made an arrangement with them before going for the service I need. The last time I have gone is around 5pm on the 23rd of January 2009. Unfortunately, the service was unavailable this times excuse was that the network at the branch was knocked down. I am very sorry but I will cancel my line permanently and move to another provider.

Mohamed Gohar,
Phone# [protected]

i want to know the name of this number ([protected])

my mobile number is [protected] i get number barred each time i try to call any other number and i cant send any messages either please help please try to fix this ASAP as i really need it and any one trying to call me gets call rejected what is going on ?

### Mobinil, i had the same issue at the company and we did move all our lines to Vodafone... ### Mobinil

I had a problem with mobinil concerning the no. [protected] on Thursday 26th march 2009, 7pm and pls spare me the time to explain it in the following points:
1- My outgoing calls wew barred because I exceeded the credit limit 300 LE! and I was not and never informed although Mobinil claims sending warning SMS which unfortunatly I truely didnot receive.
2- I tried to ask them to activate the line for safety reasons as I was out and cannot reach my children promising to pay the bill -which was due 6/4/2009- immediatly, but they refused because it was the company's system.
3- I respected the company's system and paid the bill at 9pm in mobinil shehab who promised to activate the line within 15 minutes and of course they nothing happened.
4- I waited until 11pm until I managed to reach a mobinil mobile to contact 110 again ( because astonishing 110 is barred too and no means of communication is available with mobinil because the ground number 16110 cannot activate)! 110 replied that due to technical development or whatever "term " was occuring they cannot check whether I have paid the bill or not and so, they cannot activate the line.
5- They advised me to send the bill via the fax ! at 11:15pm and how and where can I reach one . I tried begging the customer service to help me and activate the line again for safety reasons and if I was not honest deactivate it, but obviously no one had the authority. Again I had to suffer alone for mobinil's problem.
6- In the morning I searched again... for a mobinl line to contact 110 and successfully managed to activate the line, asif it is my job to follow up with mobinil and it is not automatically solved by the system which has deactivated automatically before .
7- Today 28 March I discovered that my other number was also suffering from an outgiong calls barring, I contacted 110 and solvbed the problem AGAIN it was my job.
8- I tried to express my discontent of the service but no one ACCEPTED to receive my complaint through 110 claiming that no one is responsible and it was a system problem which they can do nothing about it.
9- My question is -I can totally understand that it is my word agaist them in the argument concerning the warning, and their refusal of help without paying although the bill was not due yet, but after 9pm and until the following day when they managed to check my payment of bill- WHY SHOULD I SUFFER AND FEEL HELPLESS ? and WHY CAN'T THEY ADMITT THEY WERE WRONG OR EVEN APOLOGISE? WHY DIDN'T THEY ACTIVATE THE LINE IF THEY HAD A PROBLEM TO CHECK ? WHY SHOULD I PAY ALONE FOR THEIR MISTAKES? ANY SHOULD THEY REFUSE TO RECEIVE MY COMPLAINT AND MAKE ME FELL HELPLESS? WHERE IS THE CUSTOMER'S SATISFACTION?

This is a bogus company, please don't beleive this

all job cheaters go to hell

I received a letter from Dr Salim Ali claiming to be recruitment agent for Orange Telecommunications Senegal. I was asked to carry out an online interview.I did this and wasted a lot of precious time. I was given a job offer and requested to pay visa fees through western union. I did not this. I discovered that the whole thing was a scam. I am very bitter about being abused and cheated.
John Chihota

the complaint is correct as i received the same email actually forwarded to me by a friend in Saudi Arabia.. The terms of the job are too good to be true not to mention the high pay of the job.I think this is one of the scams similar to those propagated by leenob engineering in UK and others in Lagos Nigeria.

I am M.Bilal Waheed from Pakistan writing this in order to help the job seekers from to be cheated by some ugly people. I got a mail mentioned that I have selected for a high level job with too much salary from a company named Orange telecom in dakar Senegal. But i aksed from Orange telecom company Y these type of people cheat to other.

I am Md. Ashanour Rahman Khan from Bangladesh have been received Ofeer letter and Contarct agreement from Orange Telecom DAKAR SENEGAL five days ago. After signed this one and sent to global visa rite services they sent me to VISA application form and charged me $ 780 for processing. This is true or fraud. Please advice me what can I do in this situation.

U r absolutely correct and thank u for the infromation

Bought a local sim card 30 days ago, added 600 egp to extend the number, they accepted the money and confirmed package for Data extension however 2 days later cancelled the number.

Ridiculous

Bad service

Never again

The reason why Egypt is so famous for the wrong reasons

I provided your "customer service" all documentation and they say to call. I do and it always says "all operators busy. call back later."

you owe me $40 USD refunded immediately before it gets ugly!

they give me run around in email and i provided them all documentation. total scam.

i'm at Eagle system, my bill is limited with monthly cost around 145 l.e, i didn't use or register in any services,
and they insist to add it on me,
How Come You add cost on your customers without their permission, you can not protect your customers

please I want to remove those all unbelievable costs from my bill

thanks

i'm at Eagle system, my bill is limited with monthly cost around 145 l.e, i didn't use or register in any services,
and they insist to add it on me,
How Come You add cost on your customers without their permission, you can not protect your customers

please I want to remove those all unbelievable costs from my bill

thanks

waiting your kind support please

Mobinil Really sucks and got me frustrated bad service and bad customer service too and big thieves too they don`t know what`s customer care means... No Internet, bad service

I sent a message to 19533recharge my quta but unfortunaitly invain because of the website is not working proply so i contacted the customer support but no help...really annoing my mobile number is [protected]

02-10-2017
[protected]
my line [protected] has been suspended in spite of payment in advance 700 pounds in my account, claiming that the client who added this line enrolled it in sub account, this seems to be unethical behaviour from Orange's responsible clients who did so, i spent about an hour trying to solve this problem in Gomhoria Shop

Is Orange website Down ? trying to login the last 14 days but website closed ! can not charge my mobile account and see my balance. Sent messages to Orange Egypt on messanger facebook and twitter but no reply...fantastic customer service.
Brgd
Tam

I've sent a request to change line number [protected] from co-operate to peraonal @21th of Nivember and approval is recieved 22th of November and no one seems to be working.

Dissapointing Operator