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1.6 20 Reviews 39 Complaints
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Pandora Complaints 39

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J
8:45 pm EST

Pandora Google Pandora

Clearly I see Yeah I have tried to take 539 out of my account twice saying that it is a Google Pandora I don't know what the [censored] that is because I don't even listen to [censored]ing Pandora so why are you trying to take money out my account

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T
3:59 pm EDT

Pandora taking $10.59 off my bank card without my permission and I want it back on my card please I'm very disappointed

I check my bank card and found out that Pandora took $10.59 off without out me knowing why I thought this was a free app I would like my money returned to my card please.what a way to scam me out of my money for an app that their claiming to be free I'm very disappointed

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J
7:43 pm EDT

Pandora Google pandora 10/06/2020 it made a unauthorised transaction of $7.43 I didn't authorize it. And I don't recall using or opening pandora.

Google pandora made a n unauthorised purchase without my consent. I don't even use pandora nor am I working either. Plz help me get my money back and remove my card from google pandora . It says they charged my cash app from google payment Corp and it was a total of $7.43 I would like help on getting my money back and stopping them from future transactions especially removing my card.

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K
1:13 pm EDT

Pandora Unauthorized Charges

I have been getting charged for a Pandora Mount charge and have no clue what it is why I am being charged. I would like my credit returned for the last 90 days as I have been charged for at least 6 months and thought it was a service added without my knowledge, but I couldn't figure it out.

My name is Keaton Strong and my email address [protected]@gmail.com

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D
6:21 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Pandora Pandora mountain view

I have received a 5.42 charge that I never authorized looks as if wa charged by pandora mountain view I have no idea what it pertains to and I would like a refund immediately or I am going to report you to the bbb

Email me at:
[protected]@yahoo.com

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E
11:59 pm EDT

Pandora Pandora mountain view caus

On February 29, 2020, my checking account was charged 9.99 for GOOGLE/PANDORA MOUNTAIN VIEWCAUS. I have no idea what that is, I did not authorize that transaction.
Last 4digits of my credit card are 9614
State Employee Federal Credit Union- SEFCU.
Would appreciate being reimbursed. Email address is [protected]@gmail.com
Thank you
Edward L Frament

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D
10:40 pm EST

Pandora google*pandora mountain view

Pandora music website charged me for a service I didn't order. two charges have been applied to my bank account. I need this service removed and the charges reversed.

01/10/2020 drl*carol wright gifts 800-267 pos pur ck 01/10/20 04:34 (27.96) ed

*01/09/2020 google *pandora mountain view pos pur ck 01/07/20 22:11 (5.24) ed*

01/07/2020 853 ach publisher clear 01/07/20 check#- trace #- (30.00) aw

[protected]@gmail.com

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K
5:04 pm EST

Pandora pandora mountain view ca

I m getting charged $10.54 4 pandora. I need this cancelled ASAP as I can't find a phone number . I m moving n2 an assistant living place and can't afford this fraudulent charge. I did not authorize this charge. Please refund ASAP or I will make a complaint this my bank. Please call me [protected]. Your prompt attention 2 this matter is greatly appreciated.

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N
9:45 am EDT

Pandora pandora

I woke up this morning to my account being charged for Pandora mountain for 9.99 I don't know what this is and my Pandora subscription is bill on the 1st of the month not the 21st, since this is a fraudulent charge I want my money back and ive cancelled my Pandora subscription, how very wrong to charge for something nobody even knows about, now I'm short on my rent thanks to Pandora mountain. If this is not credited to my account soon I will be contacting a lawyer.

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L
8:31 am EDT

Pandora pandora media

On 10/08/19, I was charged for pandora and I cancelled the service month ago.. i am wondering why do you all keep bank information for customers who have cancelled their subscription.I need to know what steps to take in order to receive a refund. If I do not get a response, I will be reporting this to my bank, and further legal action will be taken. Would you please email me at [protected]@gmail.com.

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S
11:15 am EDT

Pandora charges to my bank account

I just seen a charge on our bank account from Pandora mountain view. We don't use Pandora music or anything to do with pandora so I don't why we are getting these charges . How can I get them to stop being taking out of our bank account? This is like the second time that they charged have came out of our account. If they don't stop coming out I will be contacting the bank and see what we can do to have them stop from coming out.

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Barbara Martino
US
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Jun 04, 2021 12:57 pm EDT

Close this account now.

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Barbara Martino
US
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Jun 04, 2021 12:53 pm EDT

I do not have a pandora account . I am being charged 9.99 for this service a month . Could you cancel this asap. Is there a way I can find out who started .this account. You can reach on my email at bmartino14623@yahoo.com. This is urgent and I need a answer right away. Thank you, Barbara Martino

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M
6:21 am EDT

Pandora pandora

Not only am I already trying to cancel my Pandora subscription but as I reviewed my bank statements I noticed two mountain view unauthorized charges supposedly from Google or Pandora. I want a refund for reviewed to ensure nothing is fraud from Google and to cancel out my subscription with Pandora, Google and whatever else you all are slipping in there on me. A refund and o explanation would be much appreciated also.
Thank you kindly
Marissa Wood
[protected]
samsmom.[protected]@gmail.com
[protected]@gmail.com

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R
6:40 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Pandora pandora

There are 3 unauthorized withdrawals feom my account. 1st one Google Pandora mountain view ca on 5/24 for 10.49 2nd one Google buffalo studios mountain view ca on 6/13 for 3.14 and 7.34 3rd one Google Pandora mountain view ca on 6/24 for 10.49 . I have no idea what these even are but I did not authorize this money to be taken from my account. I expect to see 31.46 put back into my account and i will be contacting the better business burrow and my bank to make sure this never happens again to me or anyone else.

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J
10:47 am EDT

Pandora google pandora mountain view caus

I did not authorize a payment of $10.92 which Pandora had withdrawn from my account, if my money is not restored I do not have a problem with taking this to the Better Business Bureau. I will be speaking with my bank and will be aggresively seeking my money returned. This unauthorized transaction occurred this April 14th of 2019, I will provide all information needed to get this resolved.

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Tara Stroud
US
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Oct 13, 2020 3:49 pm EDT

I Did not authorize Pandora to take $10.59 off my card return my money to my card please very disappointed

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D
12:53 am EST

Pandora pandora mountain view

I logged into my online banking account just to check my balance. I see a $4.99 charge that I had no idea where it came from. After doing some searching, I trace down from where.
I never subscribed or signed up for whatever this subscription is for. Nor did I ever authorize a charge of $4.99 from my account for this service.
I would like my account to be credited back the $4.99 immediately!

Thank you,
Very Aggravated Customer

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Bettie Thomas
US
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Dec 08, 2021 11:03 pm EST

I didn't not order this nor do I want this what ever it is SO PLEASE REPLACE ALL OF MY MONEY BACK IN MY ACCOUNT I WILL BE LETTING MY BANK KNOW ABOUT THIS SO PLEASE PUT ALL MY MONEY BACK IN MY ACCOUNT

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Bettie Thomas
US
Send a message
Dec 08, 2021 10:59 pm EST

Please put all of my money 💰back in my account, I didn't not order, or sign up for this and will be turning this complaint over to my bank for them to get my money back.so please put it BACK

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N
9:57 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I hope this is the last time I will have to explain the problem I have with the product mentioned above. On 8/3/18, deduction of $10.62 was made from my checking account and has not been credited back to my account. I feel it is a fraudulent charge and will reporting this to my bank if it is not resolved soon. I refuse to give you my checking account number...

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H
4:08 am EDT

Pandora can't cancel my profile

Terrible terrible terrible!
I no longer need my account. Unfortunately, I had no idea that deleting it will bring me nothing but a headache. Each time I try to cancel and delete it, it turns me back to the home page and says that cancellation is impossible at the moment, try again later. I tried again later, as I was advised, but it never helped me.
I called the customer service and they were absolutely useless. They advised me absolutely the same. Just wait and maybe you will be lucky.
Honestly, I;m tired. I want to delete the profile and leave you forever without being a part of your ridiculous circle of jerks...

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Kay Rinke
Murdock, US
Send a message
Aug 15, 2021 1:06 am EDT

On 722 21 I was charged $245.15 from Pandora Mountain View California I have no idea why I was charged this much I was being charged $4.99 per month for Pandora I will cancel that and I want my money returned ASAP

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L
6:17 am EDT

Pandora pandora mobile app

Music will not play a complete song, cuts out. The time keeps running and once the time on that song finishes the commercial runs(which I can hear) and another song will start only to stop a little ways in to do the same thing. I uninstalled the app, got tired of trying to listen to music and not getting to.

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vgonzalez408
US
Send a message
Mar 07, 2020 9:17 pm EST

this charge on 03/01/2020 2:54pm CT i didnt approve of nor do i know what it is..my pandora music not due for couple week.. can u return that money to me $10.81 and stop it from charging me aging please thank u hope to hear from u real soon

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Satifiing Slime
US
Send a message
Feb 16, 2020 4:33 am EST

I don't know why this is but I got charge for this and it wasn't authorized. The account it was charged on don't even have a debit card so I don't know how it even got charge. I never went on any website

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nicci johnson
US
Send a message
Dec 17, 2019 1:53 am EST

I got a text message for pandora mountain view today and there was no authorization

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Steven Pavel
US
Send a message
Nov 20, 2019 9:22 pm EST

I never agreed to the charges of 10.65 that has bin drawn out of my account 2 times now and I would like a refund for the money

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Cindy Threat
US
Send a message
Oct 29, 2019 8:22 pm EDT

I have an unauthorized charge to my credit card for 9.99 pandora mountain view. I do not know what it is and did not buy this.

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Cindy Threat
US
Send a message
Oct 23, 2019 6:49 am EDT

unauthorized charge to my credit card for 9.99 pandora mountain view

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Nancy Theos
US
Send a message
Sep 24, 2019 1:00 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have been getting these debits that I never authorized. How do I stop this? I want my money back. I will be reporting to my bank. I have no idea what this is! I am seeing other posts of people complaining and also being charged fraudulently. How do I go about getting my money back?

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Harbor
US
Send a message
Apr 26, 2014 2:47 pm EDT

I ordered bracelet from the company Cheap Pandora Online. I never received my order, but the seller promised to deliver it each day. The bracelet cost about $78. I’m tired of these fake promises, and I want money back. I already told the seller to return money, but he started to ignore me. I wonder if there are other people, who had the same experience. Can you provide any good piece of advice?

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P
4:54 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Pandora low quality imitation not delivered as advertised

I ordered 3 bracelets from the website www.pandorastylebeadssale.org . I thought they were legitimate because they linked to the official Pandora website and said they had Authentic Pandora Beads. They showed pictures of authentic pandora beads and said the bracelets were authentic and silver: This is taken from their websites frequently asked questions section:
About Pandora

Pandora is Danish designed. It is handcrafted in sterling silver or 14kt gold. Many pieces incorporate pearls, semi-precious, and precious stones. World famous for the bracelet and twist-on charm design, Pandora owns a patent for its unique system (U.S. Pat. No.7, 007, 507). Pandora��s modular design with easily interchangeable parts allows the wearer to select beads for a dress up elegant look, or to alter the look for more casual wear at a moments notice.

This is How one of the bracelets was listed:

.100% 925 Sterling Silver.
2.Global Freeshipping.
3.Money Back 60 Days And Lifetime Guarantee.
4.Orders Shipped And Trackable Within 24 Hours.
5.Orders Reach Your Door Within 14 Days .

The bracelets are not sterling silver. They have no threading. You cannot change the beads on the bracelets. The beads are cheap quality and not genuine Pandora as advertised. The murano beads are cheap quality. There is no pandora label on them. You can see how the links don't even match up in the photos I've attached and the (so called genuine silver) plastic seam on the charms. The definition of Junk.

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Frank Krisman
US
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Aug 08, 2019 4:04 am EDT

It took money out my checking account which I did not authorize. I want it returned to my account. We live on fixed income since my wife and I are retired. Every penny is accounted for. I thought it was illegal to steal money.

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Olga30
TR
Send a message
Sep 19, 2013 6:52 am EDT

I ve made an order in the sight pandorastylebeadssale.org. It looked like legitimate but its a fake. After u pay money they give u a fake track number and a number which is not working. They say that they ship out the product from Hong Kong. U pay with payintrust system. I paid 100 UDS and did t get any order. This sight is registered in USA but it seems its office located in Hong Kong, as they say.

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lozza123
Sheffield, GB
Send a message
Mar 19, 2013 5:38 pm EDT

this company avertised on face book selling pandora products ordered what i wanted and have never seen anything, emailed company 3 times and was just told to be patient and wait nothing has ever arrived.

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Olga30
TR
Send a message
Sep 19, 2013 6:56 am EDT

Did u get the beads you ordered from that sight?

As i ordered and get nothing.

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About Pandora

Screenshot Pandora
Pandora is a world-renowned company that is popular for its wide range of jewelry collections, including necklaces, bracelets, earrings, and charms, among others. Established in the early 1980s, the company has grown to become a global brand, recognized for its quality designs and unique style.

What makes Pandora unique is its ability to provide customizable jewelry options. With over 800 charms available in their catalog, customers can easily create a unique piece of jewelry that reflects their personality and style. From classic designs to contemporary ones, Pandora has something for everyone.

In addition to its charms, Pandora also offers a range of other jewelry collections that cater to various styles and tastes. Their Signature collection, for instance, is an elegant range that celebrates the brand's heritage and showcases their expertise in crafting jewelry. The Timeless Elegance collection, on the other hand, features timeless designs that are perfect for formal occasions.

One thing that sets Pandora apart from other jewelry brands is its commitment to sustainable and ethical manufacturing practices. The company is dedicated to using high-quality materials that are responsibly sourced, to minimize their environmental footprint and promote ethical labor practices.

Overall, Pandora is a brand that offers something special for every occasion, whether it's a gift for a loved one or a treat for oneself. Their extensive jewelry collections reflect the company's commitment to quality, craftsmanship, and design. With a worldwide presence and a loyal customer base, it is clear that Pandora is here to stay and will continue to be a leading force in the jewelry industry.
How to file a complaint about Pandora?

Here is a comprehensive guide on how to file a complaint or review about Pandora on ComplaintsBoard.com:

1. Log in or create an account:
- If you already have an account on ComplaintsBoard.com, log in using your credentials. If not, create a new account to proceed.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue you have experienced with Pandora in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Pandora. Mention key areas such as transactions, nature of the issue, steps taken to resolve it, personal impact, and company's response.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data in these documents.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses incurred and the 'Desired Outcome' field to specify the resolution you are seeking from Pandora.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it to ensure all necessary details are included.

8. Submission process:
- Click the 'Submit' button to submit your complaint or review about Pandora on ComplaintsBoard.com.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com to stay informed about any developments.

Ensure to follow these steps carefully to effectively file a complaint or review about Pandora on ComplaintsBoard.com.

Overview of Pandora complaint handling

Pandora reviews first appeared on Complaints Board on Jun 3, 2013. The latest review Mixed Experience with Pandora was posted on Apr 2, 2024. Pandora has an average consumer rating of 1 stars from 59 reviews. Pandora has resolved 0 complaints.
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  1. Pandora Contacts

  2. Pandora phone numbers
    +1 (410) 309-0200
    +1 (410) 309-0200
    Click up if you have successfully reached Pandora by calling +1 (410) 309-0200 phone number 0 0 users reported that they have successfully reached Pandora by calling +1 (410) 309-0200 phone number Click down if you have unsuccessfully reached Pandora by calling +1 (410) 309-0200 phone number 0 0 users reported that they have UNsuccessfully reached Pandora by calling +1 (410) 309-0200 phone number
    +1 (510) 451-4100
    +1 (510) 451-4100
    Click up if you have successfully reached Pandora by calling +1 (510) 451-4100 phone number 0 0 users reported that they have successfully reached Pandora by calling +1 (510) 451-4100 phone number Click down if you have unsuccessfully reached Pandora by calling +1 (510) 451-4100 phone number 0 0 users reported that they have UNsuccessfully reached Pandora by calling +1 (510) 451-4100 phone number
  3. Pandora emails
  4. Pandora address
    2101 Webster St, 16th Floor, Oakland, California, 94612, United States
  5. Pandora social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
  7. View all Pandora contacts
Pandora Category
Pandora is ranked 6 among 299 companies in the Jewelry and Watches category

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