PayPal
Reviews and Complaints

PayPal have to be the most unethical corportate monstere on the net.
Along with Ebay their merchandising arm they absolutely walk over the smaller companies.

I started drop shipping and had 6 clients that paid via PP. The money was in the account, I sent the goods.
A day or two later the account was frozen and payment reversed to a scam artist that claimed false ID used on Ebay.
No checks were made by PP they just reversed the payment after I had the sent the goods.
I could get no expalnation from PP just Auto responders. I attempted to ring their Call center which is in New Deli.
The so called customer service rep was an absolute ### whe did not give any assistance except to tell me to fill in antoher online form.
In the meantime all the genuine customers had their monies frozen too so the ones that were still waiting could not get their goods.
PP then had the hide to tell me the account was negative balance over $600
If you deal with PayPal in any substantial amounts I would advise you to beware because the minute anything goes wrong with them they will act as THE MONEY GOBBLING CORPORATE MONSTERS THAT THEY ARE.

Aterso01
Po box 1022
Wixom mi [protected]

Er solutions, inc.
10750 hammerly blvd #200
Houston, tx 77043

Er solutions, inc.
Po box 9004
Renton wa [protected]

Date: 03/07/2011
Creditor: paypal inc.
Client account #: #
Ers account #: #
Principal: $279.29
Total balance: $279.29

"our client has advised us that they are willing to settle for 50% of the balance due. if you accept this offer, our client will cease further collections efforts on this account but will not consider the account paid in full or reinstate your account. your account may be reinstated only if you pay the entire amount of the outstanding debt..."
— jennifer peden, [protected], debt collector, www.erspay.com

Firstly, paypal is linked to my bank account so why would they ever need to force collections when they could just take the funds at any time? secondly, my account is fully functional and does not need to be reinstated. thirdly my paypal account is in pristine standing and has always been so. I went through a thorough credit history check back in october 2010 in order to get my security clearance with the navy. there were no entries regarding paypal listed at that time.in fact, there wasn't much of anything listed period! this letter from er solutions, inc. also includes three (3) different addresses shown above. it is complete garbage that this company is contacting me and attempting to collect on a "fake" debt in an effort to phish my paypal account.
I filed a complaint with the ftc.
Https://www.ftccomplaintassistant.gov/ftc_wizard.aspx?lang=en

i began using ebay back in 1998, before they offered stock options. you could say, because of the amount of auctions i had (100's), i was someone who helped ebay grow. back then, it was truly the best place to sell things online, and get real market value for what you had. unfortunately today, ebay is not what it was back then. it's filled with fraud on both sides; the sellers and the buyers. you know what they say; screw me once shame on you. screw me twice shame on me. screw me three times and i'm an idiot. well, i was screwed more than 3 times and decided i would never use ebay again. the biggest reason for that is, their use and endorsement of paypal. as a seller, i was burned a couple of times by using paypal; lost what i sold and the money. as a buyer, i had no recourse for refunds for misrepresented items...that was back in 2004 and i never went back. i refuse to have anything to do with them, paypal or ebay, because they didnt care about their sellers misrepresenting themselves and they didnt care about the buyers who got ripped off. and its kind of sad really, because ebay is so popular and i have so many things i could be selling. i've not been to ebay in years but i hear horror stories all the time about people being ripped off by paypal, and ebay stays out of it. i wonder how many people are aware, that paypal is not a bank. i never liked the idea that a company, thats not a bank, was handling my money. back when i first started on ebay, every single auction i had, was postal money order only. not many complained. from what i hear today, you can't request that anymore in your descriptions (maybe i'm wrong on that?) but what i do see is, there seems to be a growing number of people who are finally beginning to see, that simply sitting in your chairs and clicking your payments away, or accepting immediate payments with paypay, is not always the best way to handle the sale. i wish, i wish people would "stop" using paypal and put them out of business. complaints do not seem to be doing anything to stop what they do. didn't ebay buy paypal a few years ago? that might be why ebay and paypal seemed to be so supportive of each other and do nothing to stop what they do. is there any other auction site out there today, that takes what ebay used to be, and brings it today, without all the fraud involved? i'd really like to know, because i am a true fan of the $1 auctions, even on $100 items...ebay was a great place back when it first began. but today, it's out grown it's welcome. would someone please create a site that represents what ebay used to be, for the individuals and not the businesses? i've not seen one yet that has the same popularity that ebay had. i'd really like to see them go out of business. they took a good thing, and their greed ruined it.

Hi
My name is Emma Nicholls and I live in Australia.
I purchase a bag off eBay which was stated to be authentic. When I received the bag i still thought it was until someone suggested I look online and they thought it wad not a genuine Louis Vuitton. After investigating I decided to put a claim through paypal as there were items both on the bag and what it came with that gave me doubts.
Paypal accepted the claim and told me to go further I would require a certificate stating that it is not authentic. After phoning Loyis Vuitton I was told no companies supplied these. I phone paypal back and notified them of my findings when they suggested I use My Poupette as they deal with paypal regularly.
I jumped straight onto the site, paid my $125 for a certificate and sent all the necessary information and photos through.
After a couple of days I had still not heard anything besides them noticing that they had received payment.
Over the next 3 weeks I sent 5 emails and have still not had a single response from this company. I phoned paypal every couple of days updating them on the situation. They kindly extended my deadline by a couple of days in the hope I would receive the certificate.
Paypal have now closed my claim and were not willing to give me an alternate option besides the certificate.
The bag was $780 and now with the certificate costings I am now out of pocket over $900 and this has caused me extreme stress and worry over the matter.

I am not sure of my options and would grately appreciate some assistance as I would like this to be resolved and hopefully be able to get my money back.

I feel I have been unfairly treated by paypal and since making some personal investigations have come across others who have had issues with this same website. It is unjust that paypal be suggesting this site to people as it gave me the hope of paying $125 would have my claim settled and it would get my money back.

I am considering going to the Australian police on this matter also as the seller stated the item and authentic when it is in fact not.
I have since purchased an authentic Louis Vuitton from one of their retail stores and when purchasing you do not receive any authenticity documents. Especially not the plastic cards I was sent with the fake.

Please email me and notify of my options.

Kind regards,

Emma Nicholls

emma.rae.[protected]@gmail.com

I now have about $3, 600 in my Paypal account. I was selling on ebay and everyone was happy, I never received a single negative feedback.

But when my balance reached $2, 000 PayPal limited my account and told me I had to go to the resolution center, and that they need some information from me. So I submitted all the information they had asked for, and when I tried to login the next day my account said

“you have been permanently limited and you will be able to withdraw your remaining funds in 180 days”.

By then my balance had reached the $3, 600. PayPal has obviously just ripped me off. I can only guess that it was because of someone bought an item from me, then filed a fraudulent dispute in order to get their money back. I bought the item from Sears, and even have the receipt!

PayPal is siding with buyers even if they are scammers. Don’t ever use PayPal, they will rip off and don’t even care! They are refusing to remove the limit no matter what evidence I provide.

I even received and email saying that my account is back to normal after being reviewed. so i logged in after about 3 hours, but the limit was still there! When I called them then they told me to redo the appeal, which i did, and still my account is limited!

I have been using the same PayPal account on ebay for several years now. Here recently my ebay account has been telling me that it does not recognize any of my Paypal login information, I am being told that it is not valid.

So I set up a new PayPal account only to find that I cannot use my credit card on it, due to it being linked to my old account which is not working properly.

Even when I reset my password on my old account, the emails never come through to the address at which it is registered.

I am therefore unable to use Paypal to make Internet transactions, which is also resulting in my ebay account being suspended.

A customer purchased a satellite receiver, only to return it three weeks after buying it. The security seal on the receiver was broken, and the electronic card reader was swapped with a different one. The buyer then starts a PayPal dispute claiming that “the item was not as described”. PayPal has completely ignored our written and photographic evidence and refund him for the receiver anyway.

We complained to PayPal about the matter only to receive a patronizing, standard email that does not address a single point that we raised.

Alvin Cheong = Paypal Fraud Scam Thief from Singapore

He received our watch and said the payment was unauthorized and filed complaint to Paypal.

Here is his address:
Alvin Cheong
37 Rosyth Road#03-02, 546200, Singapore
Tel: +[protected]
email: [protected]@hotmail.com

Sellers be aware of this son of ###.

I auctioned off an item on Ebay with totally honest & accurate description of said item. Buyer bid and won the item. A couple of days after the auction ended and the payment, through Paypal, was made, the buyer got buyers remorse. But instead of communicating with me about it, he started saying that he didn't believe the item I sold him was as I stated. Paypal claimed I didn't resolve the problem with them within 10 days so they sided with the buyer and demanded I return the money. They couldn't freeze the funds due to the fact that as soon as the buyer started making false complaints, I pulled the funds from my acoount. Paypals motto is freeze funds first, ask questions later.
Paypal refunded the money to the buyer, who also still has the item I sold him, and wants me to refund them.
These people are out of line!

Ordered the novel network because they advertise ebooks new releases and best sellers for free with a one time $49.95 fee. The new release that are free are public domain and were new releases from 100 years ago! Oh yeah magazines, newspapers they boast it all! What they deliver is disappointment. All they do for 50 bucks is redirect to websites that you can buy ebooks from. Plimus is how the charge showed up on my pay-pal account. I then started researching plimus and found that they are supposed to be an online secure funds transfer company similar to pay-pal. That in itself is very confusing. If they supposedly do the same thing as pay-pal why do they use pay-pal?
Here is a link to a true thread about the novel network.
http://hubpages.com/hub/The-Novel-Network-Scam

This website, although useful for people venting about their frustrations with PayPal, has to be a scam site that targets these vulnerable people. I was dissatisfied with PayPal to and started searching for a new merchant account to handle my credit card trans and found this site. The more and more I think about it, it's set up by this company called National Merchant Bancard. They probably have about 20 different sites that all list the same content. I've read scam stories about this co too! The terms of service and contract or full listings of rates are not fully disclosed, they just want you to sign up. Funnel your hatred and sign up with us and don't think twice? I didn't so I don't know for sure but common sense will say that this co is far from professional and what I would want from a Merchant working with me.

I complained about pay pal several days ago. The calls stopped for awhile, after I emailed them and again explained my financial situation. Then after a month, I get calls from a 608 area code, which I did not answer because I did not recognize the number. Then I googled the number, confirmed it was GE money bank, calling about my pay pal account. They leave no message. I get a call on my mobile phone twice a week, now. I am going to block the number then contact BBB. I understand they want their money, but some people cannot pay when the collector wants it. I know GE bank does not care, but they should.

So, after about 3 years of using Paypal to both send and receive money, I have encountered a huge problem with their service. I sold one of my game accounts and a total of $64 dollars was delivered to my Paypal account. Now, I am unemployed at the moment and chose by decision not to have or maintain a bank account. So, I go to spend this $64 dollars and I am informed that my account has reached its spending limit because the account isn't "Verified". I look into the two possibilities to verify my account. One way is to link a bank account to the account. The second, to apply for some credit card. Tried applying for the card, but was denied, and as I said, I do not have a bank account. I call Paypal support and they tell me those are the only 2 ways of getting my account verified. So now I have $64 dollars in a paypal account that is permanently locked because i cannot verify my account.

I never had any issues before sending/receiving money through Paypal. That is why I chose to use them again for my transaction. Honestly, I just do not think it is right that Paypal can lock somebody out of money that is actually in the account. I could understand if it was a payment that was from a linked bank account, but this money is already in paypal's hands. I am very disappointed, and once I figure out how to get my money back, I will definitely never use Paypal again.

I have NEVER purchased anything with Pay Pal yet I keep getting emails saying I owe money. I dispute it and get emails now about disputing it but still they keep comming to me. I dont even own a credit card! Below is some information that came off of one of the emails maybe someone should try to reach the women who is listed as the Buyer!
Transaction ID: 5422154666FG486722N
Total: $219.95
USD Item/Product Name: Comprehensive Expert Detective Informational
Software Item/Product Number: 922-116
Buyer: Nancy L Cornell

Comment j'ai été escroqué par le Tandem - Paypal / Ebay

Cher Internaute;
Attention à Ebay et notament paypal, ce sont des escrocs du net. Je vous coseille d'éviter si vous ne voulez pas qu'il vous détroussent. Ne donnez jamais de procuration sur vos comptes.

Voila mon histoire avec eux:
J'ai ouvert un compte particulier chez Ebay pour pouvoir vendre des prosuit cosmetiques et shampoings dans l'internet. A l'ouverture j'ai pu constaté que en moyen de reception d'argeny dans les transactions Paypal était prés selectionné et on ne pouvais l'éviter sous pretexte de garantir les transactions. J'ai trouvé cela un peu contraignant d'etres obligé mais j'ai joué le jeu et j'ai donc commancé a vendre autour de 1500 € de produits mais en réalité autour de 1000 € payés. Ebay a commancé a me prélever des commisions sur des ventes en realité non réglés par les acheteurs donc finalement annulées. Je leur ai demander de me restituer ces sommes et à ce jours pas de nouvelles de leur coté. Mais ce n'est pas le plus grave.

Apres un mois d'activité sous prétexte que mon compte comportait des choses suspectes. Un opérateur chez paypal s'est levé et a mis mon compte en restreint. Et cela depuis le premier octobre.
Me demandans les informations suivantes: 1 mes factures d'achat, 2 les coordonnées de mon fournisseur, 3une autorisation de prelever mon compte. Et aussi un justificatif de domicile et piece d'identité. Pour ces 2 derniers point cela ne me genais pas. Mais la ou le bas blesse c'est que mon compte paypal a toujors été créditeur alors j'ai refusé de donner l'autorisation à ma banque, et aussi les information confidentielles à mes achats. Nulle dans le business ne donnerais ses sources et j'ai bien fait de ne pas leur faire confiance.

Non seulemeent ils bloque en general plus de 20 jours quand vous êtes un pârticulier comme moi vos fonds sous pretexte de sécuriser les acheteurs, mais en plus à n'importe quel moment sans avis préalable ils vos ferons une restriction comme ils appellent de compte, vous empechant de virer vos sommes disponibles.

Au 1 octobre j'avais sur le compte paypal 100.99 € libres et dont ils ne sont pas propriétaire qu'ils sequestrent sous pretexte falacieux a ce jour.De plus sur un des clients livré avec un peu de ### il continue a suspendre un autre 134, 02 €

Total sequestré a ce jour depuis le 1 octobre 2010 235 €

Je leur ai dis de me restituer mes fonds mais il m'on répondu que sans levée de la restriction cela n'estpas possible. De plus EBay me dois toujours mes commission indument payées, malgré leur réclammation.

Attention a paypal, il se ferons de la trésorerie sur votre dos. Il fonctionnent comme un saprophyte, ne leur donner jamais l'acces à votre compte. Ils trouverons des pretextes pour vos derober vos fonds.
Quand cela vous arrivera personne de répondra à vos email pour trouver une solution adaptée, ils ferons le mort afin de mieux profiter de vos fonds.

Ce genre de société n'est batis que sur du virtuels et depends de l'argents des gens qui utilisent leur site. Boicoter les il y a tellement de société qui fonctionnent normalement comme Le bon coin depuis cette aventure je suis chez eux et la situation est tellement plus douce et paisible pour travailler. Personne comme chez Ebay ou Paypal pour vos dicter votre conduite.

Ce sont de vrais escroc du net alors un conseil eviter les si vous souhaiter faire de bonne opérations. Je ne parle pas de leur commissions tres elevées pour se voir en plus dicter une soit disant moralité. Mais qui est moral dans cette histoire . Le voleur ?

Pour ma part j'ai mis une croix sur ces bandits du net, mais je me suis juré de raconter mon histoire afin d'éviter à d'autre personnes de se retrouver dans la meme situation que moi.

235 € c'est peux etre peu pour paypal mais cela représente beaucoup pour moi. Je fais de l'humanitaire et les sommes que je recoltaient de mes ventes sont pour aider des gens defavorisés en Inde ou je suis en voyage actuellement.

Si vous avez été floué par Paypal et Ebay, veuillez m'adresser un courriel afin que nous deposions un plainte collective à leur égard. pascal.[protected]@gmail.com

Beware of paypal and ebay
They are very dangerous they will ripp you off

Let me explain you my story. I started making some sales after a month around 10
One day paypal decided to suspend without prior information my paypal account

Asking me to give an authorisation for wihdrawing money from my bank
And invioce of my suppliers. I informed them that my paypal account was always credited in positive so I will not give any authorisation as there is no need to take money in my personnal account. I was informing them that I will never disclose my supplier invoice and address.

So they started keeping blocked my account and not replying to me. At present they owe me the last sale I have made plus a balance amount of 100, 99 € already awailabel in the account and that they have also blocked. Since thr 1st of october they owe me

Also ebay will take some commisions on sales your customers has never paid so that mean in reality not done. And when you send a dispute about it they will write to you to give the customers sales number. Since tht is done no news from their side.

Thos e 2 companies are in reality a big machine made to cheet in a high level.
Beware of them do not trust them by keeping some money on your paypal account
They will take it any time by finding any excuse.
It was the first time I was trying to sell thing through the internet but I was very chocked by their behavior.

Be carefull with them it is a very big fraud, they will leave you selling online for a while and after they see things are going smooth they will start finding any silly thing as excuse to rip you off. And nobody will write to you, except to send ready made email how to remove their restriction.

Do not do anything with them, they are very costly and to the end they will cheet you!

Paypal europe and ebay was making false excuse and further suspended my account to rape me off. Up to dte paypal si still holding 100, 99 € and 134, 02 €. Total 235, 01 €
I told them to close my account and refund me and they are not replying. It is why I was forced to explain my story in internet.

Do not deal with them

Dr pascal de souza

hi, i was just reading your complaint as i used to be a power seller on e-bay and always used paypal...the same thing happened to me, im in the u.s. and sold 2 vintage leather jackets equalling $600.00 to a guy in france...2 days after he paid, he filed a complaint through paypal that he hadnt received his purchases...well, duh...6-10 days for international priority mail and they allowed the complaint without using smart judgement and knowing that he could not possibly receive them in 2 days...they placed a hold on the $600.00 and i had already sent the jackets...he then sent me an e-mail with all kinds of vulgarities and threats and sent a link that i had won one of his jackets previously in e-bay auction and was furious that i sold it to him at a higher price...duh, the nature of business...the e-mails were scary threatening unlike anything i had ever heard and sent them to ebay and paypal but they did nothing except hold my $600.00 for 3 months while they "investigated"...they eventually only returned $300.00...i then moved out of town after not selling for the summer as i was doing flea markets and vintage clothing shows...it was fall and was ready to get back to selling using my e-bay account but my account had been frozen for what reason, i did not know but i decided to open a new account and i had a total of $1200.00 in my first 5 auctions and paypal would not let me process these payments because of a red flag on my previous account (i.e. the french guy)...i had 100% feedback before him and never had nothing but rave reviews and they decided to red flag my account when this guy was so awful?! they then required that i send a copy of my drivers license, my ss card, names and numbers of the sources where i bought my goods to sell and a couple of other things that i cant remember...i buy my things from estate sales, garage sales, thrift stores or wherever and i always sold in lots of 10 items or more so there was no way i could send that information nor should i because its not their business who my sources are...this was the only way they would re-open my account but i was skeptical...fortunately, the items i sold were to customers who i worked with for several years so we were able to work out other arrangements for payment and they received their merchandise but it took a long time to finalize the sales...since then, i have not used e-bay or paypal (as paypal is a company of e-bay and paypal functions the same way as a bank, handles peoples finances and holds peoples' security in their hands and yet they are not regulated by the FDIC)...now, i've heard from several sources that now to buy and sell on e-bay, they force you to use only paypal to complete a purchase...this sounds like nazi-ism to me and should be outlawed...why the press hasnt been all over them is beyond me! the point being, i have been selling on sites like etsy and ruby lane and have also been using a site called "google checkout" to process my online payments...they function very much in the positive ways of paypal without all the negative aspects of paypal...i highly recommend all of these if you're interested in finding other venues and sources for online payments...my customers have been very open to using them even if they dont currently have an account and has certainly not hurt the amount of business that i have and in fact, has simplified everything because i no longer live in fear selling on e-bay and using paypal as my online method of payment...i hope i have been of help and good luck in future endeavors! cheers! THIS HAPPENED SEVERAL YEARS AGO AND I STILL HAVE ALL CORRESPONDENCE IF ANYONE'S INTERESTED AND HAPPY...LETS GET GOOGLE CHECKOUT GOING SO PAYPAL HAS SOME COMPETITION SO THEY DONT CONTINUE TO MONOPOLIZE AND MAYBE THEY'LL BECOME MORE LEGALLY AND ETHICALLY MORAL! GOVERNMENT WONT DO NOTHING, PRESS WONT DO NOTHING SO PEOPLE, ITS ALL IN OUR HANDS...BOYCOTT IS THE ONLY POWER WE HAVE!

During the month of July 2010 An internet auction payment company like Paypal called Gunpal.com or Gpal.com which I got an account with under the username and email address [protected]@gmail.com processed a few transaction untill I no longer could use them when the remaining balance in my account was criminally never transfered to my confirmed bank account as I had executed a tranfer first in the amount of $130 and then another in the amount of $43.54 for a total of $173.54. After weeks of emails and phone calls to gunpal support I received nothing and run around with excuses of "electronic tranfers are not possible now" and "we will send you out a check for the belated funds transfrer within 2 to 5 business days" When I called them they made me wait on the phone 45 minutes and had an automated message which counted down from 23 minutes down to one minute and then started counting up from one minute to 22 minutes showing how this is all a big game of criminal malice, deceit and theft. Because they never had any intention of talking to me to resolve this matter in good faith! They are like paypal but much more crooked in thier operation. Bottomline is Gunpal.com owes me $173.54 from which they charged me 3% for the service of payments received and made via email to and from peple I paid for purchases or sales made and refuse to answer my emails or pay me what they owe me! They are crooks indeed.

I just sold some scrap computer parts on Ebay and received a very prompt payment for the item but I am unable to ship the item due to paypal. I have called paypal customer service TWICE regarding this matter and have spoken to a supervisor as well. They have basically told me that unless I have money in MY pocket to cover shipping costs I can't ship the item using paypal. I tried to explain to them that I have $0.00 in my checking account and on my debit card and I needed to use the funds in my account to pay for the shipping of my customer's package. They have set there system up so that I must wait either three days after the package has arrived or 21 days until I can use the funds on my account, this has seriously affected my ability to conduct transactions on my account.