PayPal
Reviews and Complaints

You guys aren't alone. GPal owes me $460 and I have been through all of the repeated emails and phone support that doesn't exist.

They robbed me too Support Ticket Opened [#366986] of $400. I sold an item with the intent of having some Christmas money. I got a letter about "growing pains" and another letter offering me the chance to invest in Bidscapes.com. I filed a complaint at http://www.ic3.gov/complaint/default.aspx
Doubt it will help with the Christmas money, however.

I was ripped off by gpal as well, to the tune of $230.00. I have contacted every agancy possible, but have heard nothing for 2 months. The moral is: ripp people off on the internet and no one cares!

I too have been taken by G pal for $700.00, customer Support Ticket #789880 . They do not answer phone calls and give me the run around on emails and then also no not respond to emails. This company seems to me like a complete fraud. Chris

I have been receiving emails from paypal telling me that my account is being charged certain amounts of money, they are all different. Today i got another one and it tells me that i have been charged $189.95 for something from "Researchanyone.com", I have never heard of this company and have never ordered anything from them. All the charges come from this same company only the name of the buyer is different, Today its John Angels. The last time it was Nancy i forget her last name.
I also get request from paypal to go in and release something, i can't remember all the emails i have received from them. I am just tired of receiveing these emails. PLEASE MAKE IT STOP. I HAVE NOT ORDERED FROM OR WILL EVER ORDER FROM"RESEARCHANYONE.COM".

Unless you have time and money to waste, paypal is a scam! I have called in with the same problem for the fourth time today! Once again a horrible experience! Believe me I am a very patient, polite, reasonable person whom have never received such treatment from any company I have business with! All I ask for is a constant answer! If they is one mistake made, fine no problem were all human but when you have the same problem four times! There is a problem! Each and every time I call in I am told something completely different then the previous agent! I can never get a concrete answer or even someone that speaks proper english! I have been rushed, ignored, on hold for over a hour and a half, over talked, and transfer to ebay without my consent or resolving the issue only to yet again explain my story again and to again receive no resolution! Today I canceled my paypal account and will never use again!

Every time I call Paypal to discuss my account problems with them, their automated phone system prompts me to enter my phone number. After entering my phone number the system says that it “cannot match that phone number with any account”. When I finally reach a live person, that person can always verify that the phone number I have entered is the correct phone number for my account.

Paypal does not seem to be able to fix this very simple detail! Because of the difficulty of dealing with Paypal, I have decided to avoid using Paypal whenever possible. I am now asking eBay sellers for other means of payment for auctions that I am bidding on, and they are always quick to condemn Paypal and offer to accept checks, money orders, etc.

After paying in good faith via PayPal for a 'brand new' eBay item + shipping, I was sent the wrong item (and not new) by a Hong Kong seller. After notifying the seller of his goof up, he insisted that I pay the return shipping back to Hong Kong before he would issue a refund. Since the shipping the wrong item was not my fault or responsibility, I refused to pay return shipping for something I did not purchase. Why should I be financially liable and penalized for the seller's error? Besides, if I paid the return shipping I would actually be losing money from this failed eBay transaction - despite the refund! So I decided to escalate the dispute to PayPal's 'Resolution Center'.

In my view I was the injured party. I had paid the full price, and received nothing in return - except the added hassle of repackaging the item, taking off work to go to the Post Office and paying to send it half way around the world. Ridiculous. So I proposed that the seller have the item retrieved by UPS, FeDex or DHL.

But PayPal's deliberation was swift: they sided with the fraudulent seller stipulating that I should pay for the return shipping.

Apparently PayPal is biased towards Vendors/Sellers. The moral of the story is: If you buy something on eBay and receive the wrong item or not as represented and insist on a refund, YOU WILL LOSE MONEY. This is a completely hostile and antagonistic ecommerce transaction strategy for innocent consumers acting in good faith - and PayPal Resolution Center Policy SUPPORTS IT!

At paypal you're a valued customer and have buyer protection... Lmfao! Yeah right!
In september 2017... I bought some shoes from what turned out to be a fradulant vender. I used paypal to make my payment. When I didn't get those shoes paypal did nothing to get my $70 back... I had to go through my bank to get it...
In january I opened my own store and dropshipped using paypal... They didn't like my business so they closed my account. I opened another personal account in march to use when online shopping. Paypal closed that too.
When I called to resolve all these issues, pretty much it was stated that paypal didn't value me as a customer and didn't want my business. Wow!
I have done nothing but pay for items using paypal. Appearently, if they don't like what you're buying (In my case... Mostly shoes) then you're out!

Between the dates of on or about 9/13/07 and 10/5/07 I posted several payments to an online gaming service named Nodeka. These payments were between 1$ and 99$ dollars and were made using a pre-paid credit card. All the information paypal request matched the info registered to the card. They have twice now reversed all my payments and labeled them fraudulent, causing my account to be frozen. For the span of about 5-7 days I was told the mistake was fixed and then I was informed recently that all the payments had been re-reversed and my account was to be frozen. I have sent numerous e-mails to cryptict e-mail addresses and a different responder every time. The help on the website is Orwellian in name as the resolution I found was anything but. So while the gamesite admin has been nothing but kind, paypal's system of systems has chewed up another innocent consumer.

When making a purchase, you may want to think twice before using paypal. They have this thing where they hold on to your money after snatching it from your bank account for 7 to 10 days before releasing it to the merchant, thus making you have to wait two or more weeks to receive your item and in some cases, the seller ends up canceling your order altogether because the transaction is taking too long. They have begun to do this thing to random buyers. This scam on paypal’s part defeats the purpose of using them to make your buying experience go along smooth and quickly and in my opinion should be considered false advertisement. I have been a customer of paypal for nearly 20 years with absolutely no issues and without warning this happened to me. I have heard of sellers complaining about papal randomly holding on to their funds but now they have found a way to screw the buyer as well. When I contacted the company I was given no feasible reason as to why they're deciding to hold on to my money. This company needs to be investigated. I will never use them in the future again.

On 11/29/07 after we listed 2 very successful products on eBay from time period 10/28/2017 as user cooldeals2go and generated over 24,000.00 in sales for a four week period, PayPal, Inc., restricted access to our funds (which we cannot transfer $11,999.69 USD in funds to our bank account) and had eBay close/suspend our account cooldeals2go.

We were not selling any items that are illegal and our products were down loadable from the Internet and did not break any copyright violations.

We did notify PayPal, Inc., by phone to prior to 11/15/2017 to to let them know to expect an increase in sales so they would be provided with what we were selling, we also own www.hostitplanet.com and reconfirmed them about our sales. Therefore we felt we were clear with notifying them, we bought and paid with our PayPal, Inc., Inc. credit card an auto mobile and the had some services that were paid prior to them blocking access to our funds. (which they have blocked any payment being sent out) so we risk loosing our vehicle and reputation as a citizen in our area. also the restriction has caused eBay to suspend our account which means loosing an estimated amount of $3,000.00 in sales per day and the inability to send products to our customer totaling around $2,500.00. We have contacted PayPal, Inc., Inc. 8 times in a two day period from the time they restricted us, and supplied all requested information which we can verify we sent.

Via screen shot to the items we submitted we have also some disputes from October that PayPal, Inc., has neglected to deal with for over a month.

Now they have deemed us a problem. We've been with them for three years! But people, pread their terms of service, they can do what they want! With your money. Paypal issues and problems.

I sell my CD's thru several companies who in turn send my money to me thru PayPal
CdBaby sent me some money thru PayPal.
It wasn't much but it was the second time I had gotten paid
at least it was the only one published.
I think this is some kind of Bank. (PayPal)
I was online with a company for which I signed up for a 3 day free trial which I cancelled at proper time.
While I was working PayPal filled in this number on my drop down PayPal online pay.
Now I don't have a debit card with them, all I have is a credit card with GE money which is a PayPal buyer Credit card to use on line, they did not charge this one, it was a fake one.
They took all the money from my account, I had made from CdBaby plus they say I owe them about $100.oo.
I told them I did not order anything and they said they had to keep charging as long as that client kept sending the bills and would start charging my regular checking account for this.
I told them I could stop it, which I stopped payment to them from my regular checking account and reversed all checks to them and closed the link from my bank to them.
They claim I still owe the money but I don't intend to pay them as they stole my money and I didn't make the debt.
They call and harrasse me but I don't answer anymore.
They sent me an e-mail and said they would quit harressing me if I paid them
It's a shame you can't trust someone to collect your money from the music companies and be honest about it.
Helen McCall

I received an email from PayPal: "due to the excessive risk
involved, we would like to begin parting ways in a manner that is least
disruptive to your business.". I called PayPal and they said it means my account is closed. How smart they are to close account in this way.

The so called "risk" is several people filed claims that they have not received products. They filed claims because eBay sent following massages: "Our records show that you recently contacted or received messages from office-mart through eBay's messaging system. This account was recently found to have been accessed by an unauthorized third party, who may have used the account in an attempt to defraud other members. "

On 11/29/07 after we listed 2 very successful products on eBay from time period 10/28/2007 as user cooldeals2go and generated over 24, 000.00 in sales for a four week period, PayPal, Inc., restricted access to our funds (which we cannot transfer $11, 999.69 USD in funds to our bank account) and had eBay close/suspend our account cooldeals2go.

we were not selling any items that are illegal and our products were down loadable from the Internet and did not break any copyright violations.

we did notify PayPal, Inc., by phone to prior to 11/15/2007 to to let them know to expect an increase in sales so they would be provided with what we were selling, we also own www.hostitplanet.com and reconfirmed them about our sales. Therefore we felt we were clear with notifying them, we bought and paid with our PayPal, Inc., Inc. credit card an auto mobile and the had some services that were paid prior to them blocking access to our funds. (which they have blocked any payment being sent out) so we risk loosing our vehicle and reputation as a citizen in our area. also the restriction has caused eBay to suspend our account which means loosing an estimated amount of $3, 000.00 in sales per day and the inability to send products to our customer totaling around $2, 500.00. We have contacted PayPal, Inc., Inc. 8 times in a two day period from the time they restricted us, and supplied all requested information which we can verify we sent.

via screen shot to the items we submitted we have also some disputes from October that PayPal, Inc., has neglected to deal with for over a month.

USERNAME: Hidden

now they have deemed us a problem . weve been with them for three years! but people, Please read thier terms of service, they can do what they want! With your money. paypal issues and problems

I ordered 2 pairs of UGG shoes from nike-trade.com for 198.00 and payed via Paypal. The website says they are based in California, but the items shipped from China. When the UGGs arrived they were very very fake. I have other real UGGs and it is very easy to see that the ones from nike-trade.com are fake. I called Paypal and issued a complaint. They responded saying that they only help if the seller does not send you something. It does not matter if they sent you a fake, or even if it was something completly different such as a brick when you order a diamond. That is wrong Paypal! I will never use paypal again. They made money from me being victomized. I have forward my complaints to the FBI and any other agencies I could find. Beware of nike-trade.com. They used the email MYBIZWAY@hotmail.com. But I am sure they are using other websites and email addresses for the same scam.

It's a shame you are trying to place even a portion of the blame on PayPal. The reason you were taken is because you didn't know what you were doing or how PayPal works. Had you actually used PayPal your loss would have been covered by their insurance and a refund would have been processed. International sales via PayPal are no different than regular domestic transactions. I'm sorry that you had to learn the hard way. It was an expensive lesson.

and paypal claims that they have a"" buyer's protection policy""..all they do is to steal from people!

I am having the same issues. I had my credit card number stolen and they charged several items to my account. I called paypal and the told me the fraud department would look into it and I would get a blue envelope in the mail to complete. I have not seen the envelope but i got a letter the other day stating the fraud dept. did not find any fradulent charges on my card. How can that be when I did not charge the items. I am requesting the signature and/or address where items purchased were sent. I never purchased anything from Itunes and do not lnow what Comwave-Toronto, ON is but the numbers are the reference numbers are the same for two of the sales and another number for two additional sales. Does anyone has any suggestion?

I agree about pay pal, I am never able to find out how to log on pay pal (GE Money). to pay on my amount I owe, I try and try and do all they sugest,
they will not evon send a bill to me, Than because of that, I am late, so than they hang on a late chaege on the account, and to pay on the phone it is fithteen dollar chaege to pay them by check. I can never get my amount I owe to pay pal down it just goes around and around and I am the one who is punished. Than GE money over and over all day

sombralee

I have had the same problem repeatedly, I thought I was the only one. I have also had it happen where you cannot enter online payments, and then phone payments are also not available. It makes me furious.

Got my e-mail this morning about a condo in Hermitage from "Cara Allen" so I google da perp and I found this board...
Sigh I love Google!
Note to all-
I thought it was fishy yesterday when I google mapped the address and the picture showed the middle of the street instead of a home...
Good luck on your housing search

Well, I know GEMB or the Ge company is the owner of the paypal card. I have a GE card, but cannot log into them or help with the paypal card. I am somewhere I don't have a phone, yet I do have wifi. I emailed paypal and they said to call gemb! Then they asked me to fill our a satisfaction questionaire! Well, If I was in the states, I would call and be angry. I want to use my rewards and can't figure it out. I am smart too!

I also want to know why there is always two balances? (on Paypal)
I havent had any probs with bills, I do it all online...

I am getting the same run around. Pay Pal said that my account failed to pay. On 12/16 Igot a phone call from G E saying that they had not received payment and they it. I paid them their payment. I also made another payment to Pay Pal plus interest. I will let you know how this turns out. tmitchell797@yahoo.com

I am not rwal happy with their service, They refuse to call back,

However, All complaints should by sent to:

WWW.RipoffReport.com
THere you see the REAL complaints:

I've used their other traffic packages that claim millions of contacts and have not received even 1 lead or optin.
http://Networking-Marketing.com
http://Gas-And-Electricity.com

All of their products are scam. There's no way you can send millions as they advertised. When you see the link in which you will blast your ads, you will see a lot of advertisement. Just think bout this, if I am Macronet International and I have 44 million paypal user with me. Why would I let somebody have it for $15? That alone is insanely crazy. A thousand dollar worth of premium leads. SCAM!

Scam written all over it-company is in Buffalo, WY. MacroNet Intl. LLC

address:
MacroNet International, LLC.
Post Office Box 844
Buffalo, WY. 82834
PHONE: [protected]

Just spent $15 through PayPal. Did not offer the same PayPal method of payment to conclude the entire transaction. I refused to add my credit card info because I could see what would follow. Such a shame to have this type of service. I'll just chalk this up to a $15 loss. They had such a great idea but c'est la vie! The will get what's coming to them -- this is not my fight. I'll leave this to God to fight this battle.

I fully agree with this post as I have personally been scammed out of USD883.60 by PayPal when withdrawing funds from my PayPal to my registered and verified bank account.
The transactions (2 in total - 1 for USD500 in February 2013 and the second for USD383.60 in January 2014) show completed however were never in my bank account.
I contacted PayPal more than 50 times via phone and sent over 100 emails. Their customer service staff does nothing to assist and simply do not care to help their customers trace missing funds.
PayPal advertise itself as trusted and reliable and I have found out the hard way - TWICE - that this is a blatant lie.

ajfljafja;

I am having a very similar problem with PayPal Buyer Credit. I always pay my bill the first of the month and had not really been paying attention because my statement says bill is due 7th. Noticed $39.99 late fee when my account finally went live online last month.

Called customer service only to learn that if I pay my account before the 7th of the month it does not count on this month's billing cycle. So all my payments (at least 9 months in row) have been considered late instead of early. I have received $39.99 fee every month, my rate has jumped 10 points, and who knows what it's done to my credit score. That's almost $400 in late fees (that I know about) all for paying my bill EARLY EVERY MONTH. Amazing!

Emails to CEO Scott Thompson and CFO Mary Heinjes have gone unanswered. I have a merchant account with PayPal, but am reviewing whether I will continue to do business with them on that side.

Here is one for you I have never been late and allways pay over the the monthly rate.Just got a 6% anual increase on the interest rate.I think we need to contact our Congress and Senate.By the way I just found it out when I went to pay my payement that is not due till the 28 th of this month today is the 8 th payment will be credited the 10 th.

I have been a PayPal member for nearly a decade, and use it regularly to fund my eBay purchases, but have only sporadically used PayPal's "Buyer Credit" feature. Last month, I used it to fund an online payment of $70. Three weeks ago, after receiving the bill, I scheduled payment (in full) to my buyer credit account on the GE Money external website (the "pop-up" window site that you're probably familiar with if you've ever used PayPal buyer credit before). Within the past month (as of October 30, 2009), however, it seems that the entire payment process has been streamlined onto the actual PayPal website itself. As a result, all old payment history and previously scheduled payments are no longer viewable or available (the new "payment history" page on my PayPal account is completely blank; clearly, the information did not transfer over to the new site).

Infuriatingly, the payment to my account, which I had scheduled to post on October the 11th, mysteriously never posted and instead, today, I was hit with a $20 late fee from PayPal/GE Money against my buyer credit account. I should also note that I first attempted to post this payment to my account the day I received the bill, Oct. 5th, but everyday for nearly a week after receiving the bill, the PayPal GE Money site was "experiencing errors, " (how convenient) and I could never access my account to post payment. When I finally was able to access it, I scheduled the payment in full. I called my bank today (on which the buyer credit account is supposed to draw), and they informed me that GE Money never attempted to draw the requested payment. What a clever way for them to shake you down for $20. Thanks PayPal, thanks GE Money. I'll reschedule my payment again, and will probably go through the same exact thing. Let's see how long they can keep it up.

I am having the same issue with paypal. I have been sending in my payments through the mail at the same time since March and " suddenly" I have been charged with two late payments for September and October. I called Customer Service in September about the late fee and they told me that they tried three times to reverse the charge on their computer, but it wasn't allowing them to credit the $29.00 fee back. Is their computer broken? Then I mailed my payment to Paypal extra early for October to be sure to avoid the late fee, and low and behold I got charged with a $29.00 late fee again. I called Customer Service again for the October fee to be reversed, and the lady on the phone said that she couldn't reverse it and I said then can I talk to someone above you, and she said, "Yes, but they aren't going to be able to do anything about it either." What kind of a company is this Paypal Buyer Credit?! TOTAL SCAM ARTISTS! The people that I talked to couldn't speak English very well (what a surprise!). They are just trying to soak up peoples hard earned money. So the end result is that "I" closed my account and I will NEVER do business with them again!

The identical scam happened to me in January, 2012, with four separate unauthorized direct transfers from my bank account to four different sellers. I also was coerced to furnish bank information to become "verified, " small deposits were made into my account by Paypal, and then the four direct transfers. This is an outrageous violation of Paypal's fiduciary trust. I have written to:

Kamala D.. Harris, Attorney General as well as John Donahoe, CEO eBay
Office of the Attorney General Interim President of Paypal
California Department of Justice 2211 North First Street San Jose, CA 95131
P.O. Box 94425
California [protected]

During January 2010, i sold 150 items for under $20 on ebay... not one single issue and apx 130 of the 150 have left positive feedback. not a single negative feedback, chargebacks, or problem whatsoever. Everyone's happy.

Except me.

I wake up friday morning (january 29, 2010), planning to transfer the funds to my bank account, since all sales for the month had been completed... Low and behold, my Paypal account is frozen.

Paypal is asking for inventory descriptions, vendor invoices, and receipts.

I sent Paypal my vendor invoice (sales agreement), inventory listed of all the details.

Nope... After providing what they wanted, now they want more, and stuff there is no way I can provide, like written rights for being a reseller of the products by the manufacturer and even copies of my vendors contracts and sale agreements with their supplier (illegal as sin).

What? I don't need rights to resell what i purchased wholesale from a distributor and Paypal sure does NOT have the right to require me to get a copy of my vendors contracts with their supplier.

Needless to say, it's now a paypal horror story on the tune of $2, 455.63. It took them 1 whole day to say they will hold my money for 180 days...

Great way to start off 2010... If you are a merchant and use paypal, this WILL be you soon. AVOID. Paypal is a scam, and is operating a criminal organization.

Come And JOIN this Group, we have started a massive

complaint against scriptlnce

http://groups.google.com/group/beware-of-scriptlance

PayPal has with held my funds even though the Receipiant has told them he has received the purchased item. PayPal never responds to e mails or phone calls,

PayPal has been with-holding my funds even though the USPS tracking # clearly indicates the item has been delivered. The Purchaser even e mailed them and indicated he has received the package. Despite numerous calls and e mails, all I get back from PayPal are form responses. Is there anyway to sue these crooks?
j19t47@hotmail.com

I once sold an item on ebay and used paypal to accept the payment, which happened to be only $30.00. Paypal put the money on hold until I shipped the item, the buyer received it, and the buyer gave me positive feedback. At that time and now, I have 100% positive feedback and have been rated several times as a 5-star "ebayer." Thankfully the buyer actually left me positive feedback after contacting him/her, but paypal decided to charge me a fee of $1.17, even though I have never had any bad reports against me. It's a good thing I was planning on paying the shipping by check or cash instead of printing the shipping label off of paypal, which I never plan on doing because I don't trust them enough to trust what they want someone to print. I think that all of the angry (mad, unhappy, dissatisfied, etc.) people that have done business with ebay and/or paypal should get in contact with each other and do something about this outrage. As many others have said, ebay AND paypal need to be regulated and audited. I am sure that Ebay and Paypal make most of their money through theft and scams, then continue to charge us fees for everything they possibly can think of.

HI all
i totally agree ebay paypal are the worse ever scame to deal with online, i have read too many about them, oh yea about shill bidding they don't even look at power seller who makes them money have a look at www.voiceofvoip.co.uk - or www.voiceofvoip.com you will even find much more how is ebay paypal and google they all one company and it is been called mafia the internet for long time, paypal can only investgate a case through ebay so you are not protected by using paypal in any other website, also they can only refund your payment if they manage to get it back from the seller otherwise they will simply cancel your claime with any execuse it is making money mafia and they policy is NO REFUND, have you ever though why ebay is growing up day after day simply they own google and every item on they ebay side already on google as well along with every member user name, shop name, and iems for sale .powerfull enough to steal ebay software and there is a court case until now another one read this one ...
The very first item sold on eBay was a broken laser pointer for $14.83. Astonished, Omidyar contacted the winning bidder to ask if he understood that the laser pointer was broken. In his responding email, the buyer explained: "I'm a collector of broken laser pointers

when are people going to learn that YOU WILL ALWAYS GET SCREWED BY EBAY AND PAYPAL... HOW DO YOU THINK THEY MAKE BILLIONS YRLY!

ITS NOT ROCKET SCIENCE

I posted a very similar complaint earlier today before I even read this complaint. Mine was not software but was fake merchandise and from overseas with very similar results from paypal. My complaint is listed under Paypal/Ebay and was posted 9-15-09.

Ebay is all about attracting cash to the system, regardless of the veracity of the buyers and sellers or the fidelity of the items being sold. The reality is that Ebay does not want to know that something being sold is counterfit, and is not interested in suspending sellers who sell counterfit goods or suspending buyers who either do not follow through on purchases or who threaten sellers with nrgative feedback.

I thought I sold an item to someone, but they never paid or responded to e-mails. So I listed it again. The same person won the acution again under a different screen name, the second of at least 3 screen names. Ebay did nothing. And as a seller, one cannot leave negative feeback for a buyer.

Ebay and Paypal, an Ebay company, suck the blood of sellers through listing fees, final value fees, and Payal fees. Now buyers and sellers are required to use Paypal as the only form of payment. No more personal checks, bank checks, or money orders. The latter used to ber the life blood of Ebay. But why should the U.S. Postal Service get a piece of the action? Next, Ebay will ave its own captive delivery service.

Put in a claim and it takes forever. Plus, everythng is driven by binary menus.

Maybe Google will develop a competing auction site.

Nothing like living in the United States of Avarice.

I had the same problem with them- I'm filing a complaint against them with the Attorney General.

This is illegal, they are changing the due date for payment at anytime they feel is good for them, they call at all hours of the day and night, I never appliedfor this card I tried to delete the application, the next time I made a purchase on E Bay the bill came from them and GE Money Bank, E bay has screwed up and screwed me for the last time, my $74.00 purchase is now $194.00 with their 39.00 late fee and 2.85 service charge, theres a joke what service did I get, NONE! . I am complaining to EBAY directly this is their company (PayPal) and they need to know what they are doing to their loyal customers...you should as well because you will get nowhere trying to deal with GE MONEY BANK...go to the source -diamondmike1(over 100 positive feedbacks)