Performance Golf Carts
Reviews and Complaints

Excellent customer service and quick repairs. Leo was very knowledgeable and professional. I had a problem with my golf cart, and Leo fixed it up real fast. He knew exactly what was wrong and got it fixed in no time. The customer service at Performance Golf Carts is top-notch. Leo was friendly and helpful throughout the whole process. I highly recommend them for any golf cart repairs or maintenance. They really know their stuff and provide great service.

There customer service is top notch. They hold there customers in high regard and take the time to explain things I may not understand. Would highly recommend to others!

Performance Golf Carts is a really good biz to deal with. I would definitely recommend 'em. Jeremy, our salesguy, was exceptional. He's super smart and answered all my questions 'bout the golf cart I was interested in. Havin' a salesperson who's friendly and knows their stuff is real important.

Performance Golf Carts is a amazin' company that really cares 'bout their customers. They're honest and always try their hardest to make sure their customers are treated right. They really support their products and have awesome customer and tech support. I'll definitely be buyin' from them again in the future. Other companies should take notes from these guys. It's so nice to deal with honest people. Thanks a bunch! Nick from Texas.

We are very happy with our purchase and appreciate all of Tim Stark's helpful guidance and smooth transition for us as first-time owners of a golf cart. His professionalism, vast knowledge, sense of humor, and willingness to answer all of our questions to find the right fit for our needs added to our enjoyable experience. We will definitely recommend friends who might be looking to buy or need servicing.

I recently took my golf cart to Performance Golf Carts for some repairs. They initially quoted me a price of $549.00 for the service. However, when they delivered the golf cart back to me, they suddenly informed me that the bill was actually $668.05. I was quite surprised and told them that this was not the price they had given me earlier. The driver called the office and they insisted that the higher price was correct, leaving me with no choice but to pay it.

To make matters worse, I noticed that the bill also included a diagnostic charge of $59.95, which I find to be excessively high when added to the other charges. I wouldn't have minded paying the original quote of $549.00, but when I specifically asked the service manager if that would be the total price, he assured me that it would be. It's disheartening to feel like I've been lied to in this situation, and it raises concerns about the integrity of their business practices.

I would greatly appreciate any assistance you can provide in resolving this matter.

I bought a golf cart from Performance Golf Carts for $7100, expecting it to be in good condition. However, I was disappointed with the service I received. The cart was supposed to undergo PDI and detailing before delivery, but it arrived with the rear shocks disconnected and damaged. I had already pointed out this issue during the purchase, but the company claimed that the shocks were unnecessary with the leaf spring lift. They even went ahead and removed them! Additionally, the batteries were hanging out from under the cart, and all the cables were severely corroded and damaged. The detailing was also subpar.

To make matters worse, the cart was sold with a lift that was not meant for it and was installed incorrectly. I had to visit the shop multiple times, and each time the cart was kept for weeks. The service department was terrible, and the cart always came back with a problem, sometimes even the same one. What's more, the cart was sold and delivered without any cotter pins, which is a huge safety issue. The final straw was when the heim joint completely broke and fell out, causing the entire tire to come off. This could have ended very badly, especially considering the cart had just been to the shop for steering repairs. It's completely unacceptable.