Philippine Airlines review: rude flight attendants 11

tatanga-tanga pala tung mga flight attendants na ito kung manlilibak rin lang kayo siguradohin nyo lang na walang nakikinig or maybe use another language hahahah

ako rin ginayan ng pal and yung sinend nia sayo template lang xa

I am a frequent traveller and I have a lot of bad encounter to both ground and in-flight staff of PAL. Bottom line is that they tend to discriminate fellow Pinoys and they be likely to kiss _ _ _ to foreigners. I dont even know why they are doing this even if they are not getting anything from their foreign customers. It only makes us Filipinos look dim-witted.

As a flight attendant myself for a US carrier, I'm sure everyone encountered rude cabin crew with any airline! There are a few bad apples, but I have to admit...filipinos criticize everything, from filipino restaurants, to filipino markets, and off course, Philippine Airlines! Have you ever flown on a US carrier? I've seen some really rude crews in my career, and they treat foreigners like crap! Maybe the next time you fly PAL, just smile at the crew and be very couteous...don't expect much(which filipinos do) and you'll be surprised...you may have the best airline experience ever!

Yes, the reply PAL sends from their 'wecare@pal.com.ph' address is a template - I got the same reply (more than one week later) when I emailed a complaint.
In my case, one male FA spilled hot coffee on my chest during a Tacloban-Manila PR394 flight last March12 2010. I went to the plane’s lavatory and upon removing my shirt, I found that a 3”x5” area of my chest has turned reddish and a patch of my skin - about the size of P5 coin - was actually missing because of the scalding. Needless to say, I was in great pain and all they can offer in-flight is an apology and some towels.
The manner the male FA served coffee, i.e., he held two cups on one hand while his other hand pours hot coffee from the coffee pot in front of me, plus the fact that he keeps on talking to another steward while doing this, was a disaster waiting to happen.
By the time we landed, the open wound has become watery and more painful. I asked to be treated to a clinic, because the burning pain on my chest was getting more intense. In the clinic, they applied some ointment and coverred by burns with bandage. Aside from the perfunctory apology and 'we wil investigate this' at the CRO, I didnot get any support or promise to contact me from PAL. The 'wecare@pal.gov.ph' is very much useless. At this point, what happenned that night has become a non-incident to PAL, magkalimutan na lang. Buti na lang I got a copy of the in-flight incident report signed by their purser.
I know FAs are also under a lot of stress, but this does not justify them from being careless, specially if their actions can cause harm. On their part, PAL should also be responsive to the reported cases like these.

The next time you encounter a rude PAL cabin crew, get his/her name and call the PAL In-flight center. I once had a bad encounter with a PAL flight attendant. I was able to get her name and informed my sister (an ex-PAL flight attendant) about the incident. My sister called her batchmate during her cabin crew training who is now a line administrator and voila, the ### got a dose of her own medicine. ;-)

sad but all the complaints are true and they keep coming in volumes.

walang alam ang PAL kundi magbigay ng template na ganyan, puro canned notes!

To Whom It May Concern: ! I flew to Honolulu PR 100 last feb.15. one of your flight attendants named Jane Christine S. Lim with ID no.422835 kept passing by our seats. me and my boyfriend. she talked to my bf in a so flirtatious way. she kept asking him if he was comfy, if he needed anything..even told him he looked like piolo pascual...cuz he does! but she never asked me as if i wasn't there! i told her, ëxcuse me, my bf is ok and doesn't need anything"."she replied, " I'm not talking to you."
she was so bastos and so flirt!

i asked a few flight attendant friends about her and found out that she is a mistress now of a married pilot! no wonder she is that flirt! and found out that she is married, too! is that ok with PAL? why does pal tolerate such? please o something about her! talked to my lawyer already on what action to take. she is a disgrace to your airline!

sincerely yours,

agatha mae bronx

Good day! This is Princess, researcher from Failon Ngayon of ABS-CBN. We are currently working on our episode on flight attendant training, and misbehavior of some flight attendants. We are looking for people who will tell their own bad experience so airlines will also focus on behavior of their flight attendants. For more information, please give me an email at velasquezprincess@gmail.com or give me a call/text at 415-2272 local 5314/ [protected].

We are hoping for your positive response. Thank you very much!

I had my flight earlier... Pr 2993... Ang kakapal tlga ng mga FA akala mo kung sino nakamali lang ako sa seat number .. Over na ang libak ng mga FA sa likod at nagpaparining pa with no class and with attitude problem. Big deal na ata sa kanila ng pag taas ko ng kilay lalo na sa baklang walang breding .Akala mo kung sino... Trabaho nila ang protektahan ang client d man sa lahat ng bagay pero sana naman sa maayos na paraan ... Been trvelling to PAL almost of my travel .. Those cabin crew bound to manila-zamboanga are disgusting walang manners.. Ang kakapal.