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PlayerAuctions

PlayerAuctions review: scam, fraud, false advertising, no 100% guarantee 57

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Author of the review
1:11 pm EST
Review updated:
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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As many of you know, PlayerAuctions is a site that use to be American, was sold to IGE, and then a Korean company bought it which has customer service now in China.

I bought an account from this company and everything went smooth as promised on the site.

After a few weeks, the original owner took back the account. I have been trying for a few weeks to get either a replacement account or a refund from either party and they do not respond anymore. After speaking with my guild members, it appears as if this is a common thing at PlayerAuctions and no different from buying an account from an ordinary forum website.

PlayerAuctions acts as an escrow service securing an account, and then takes 10% of the sellers payment, while guaranteeing delivery on your order. After that, you're on your own. If anything happens to the account, you're out money. It's a goldmine for selling scammers, and a disaster for buyers.

I have to say I am upset and urge everyone else to reconsider buying from them as if anything this is the riskiest site you could possibly buy from due to how they are setup.

Update by Tom R.
Nov 28, 2009 5:26 pm EST

Here are a few more links to their scams if you don't believe my story.



PlayerAuctions — false advertising

PlayerAuctions.com — false advertising

Seems it's happening to dozens of individuals as I keep reading more.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

57 comments
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Wyatttan
SG
Jan 04, 2010 2:27 pm EST

glad that i met a horrible customer service support staff when i couldn't register myself.. and i found this sites to see what other complains are there.

here's my conversation with their support staff, horrible, horrible, customer service..

Please wait for a site operator to respond.
You are now chatting with 'Nick Z'
Your Issue ID for this chat is LTK151036995357X
Wyatt: hi
Nick Z: Hello! How may I help you?
Nick Z: hi
Wyatt: why can't i register ? when i click on "Register" button after filling up the form.. nothing happen?
Nick Z: Sorry for any inconveniences you may have experienced.
Nick Z: I would like to escalate this issue to our IT team
Nick Z: And will fix this asap
Wyatt: ? u mean everyone is facing this issue?
Nick Z: Some
Wyatt: ok.. why should i do next?
Nick Z: Wait for a few days.
Nick Z: And try again
Wyatt: my godness.. a few day.. will u even at least drop a mail when it's fixed?
Nick Z: We have no records of your email
Wyatt: i register before the chat even started.. why the system even bother to ask for email address to start the chat..?
Nick Z: I don't understand what you are saying
Wyatt: to start the live chat.. your live chat system ask me for my name and email address.. why are u saying you don't have record of my email? are you trained to take up this role?
Nick Z: You said you cannot register.
Nick Z: Do you have a username on our site?
Wyatt: i'm talking about this chat that we're chatting right NOW! it ask me for email address before I can even CHAT with YOU! you're getting ridiculous!
Nick Z: You said you cannot register which means you leave nothing on our website and which means we dob't have your information including your email
Wyatt: don't you even know your CHAT system ask for email address before customer can start the chat with the support team?
Wyatt: i'm not talking about the registration on the site now..! can u get me someone who know ?
Nick Z: The email requested before the chat will not be kept after the chat session is over.
Wyatt: so u have my email address now, don't u?
Nick Z: Yes
Nick Z: But we will not email someone who is not our members.
Wyatt: then why did u say you don't have record of my email?
Nick Z: Because after this chat the email will not be kept
Wyatt: what kind of customer service is this? why even bother to invest in a chat system if it's not to be tracked!
Wyatt: i'm going to post this conversation to your blog, twitter and write in to your CEO to tell him what a lousy service they are providing!
Chat session has been terminated by the site operator.

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abcxxx
sydeny, AU
Jan 11, 2010 7:38 pm EST

The upstairs is ###ing totally insane.

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MoronsAtWork
Scottsdale, US
Feb 08, 2010 10:30 am EST
Verified customer This complaint was posted by a verified customer. Learn more

You know you can press 2 extra letters and turn your "U" into "You" and make it look at lot more professional. As of now you just look like an idiot.

As you said above the company is now owned by a different set of people in a different country, think maybe that might have a little something to do with why they don't always understand you completely? Maybe if you learned to type and punctuate correctly instead of looking like a 3rd grader they could find it easier to answer you. Tell me, does leaving multiple question-marks after a question get the question answered faster? ... I didn't think so..

I notice something in common with all 3 complaints on this site - you all cannot spell, you all whine, and you all blame the site.

It's called RESEARCH if you don't trust something, RESEARCH for better material. Not hard. I've used playerauctions many, many times and never have I ever run into an issue. I have sold hundreds of thousands of gold, I have bought hundreds of thousands of gold, I sell all of my old accounts and make thousands of dollars off it. You just have a complexity in your mind called "###" ...

When you finally manage to get your head out of your ###, take a second look at the site and try again, trust me it works just fine, you're just so stupid you can't see that.

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GrandMaDeb
Oxnard, US
Feb 09, 2010 2:40 pm EST

I have used PlayerAuctions for the last 9 years as a buyer. I have not experienced a problem with PA itself...BUT after a purchase I do get ingame spam ALOT and also ingame emails. I know it is the gold Seller from using PA to purchase gold and I have to say it is very annoying to be called Dear, Sweetie, Dude. DO NOT ever use your main account to have gold or items delivered. Make an alt and then delete after the delivery.

PA is just like Ebay, but without the harsh recourses if a seller makes a mistake or has bad feedback. I think they should be more involved as an escrow service but they are not. It is just a sellers portal - thats it!

As far a "###sAtWork " comments, ignore that person. Spelling and whining have nothing to do with what happened to you, he sounded like a kid at work with nothing to do with that "head out of your ###" mentality.

Thanks -
GrandMa Deb

PlayerAuctions_PR
PlayerAuctions_PR
Los Angeles, US
Mar 23, 2010 3:20 am EDT

~~~~~~~This is an Official PlayerAuctions Response~~~~~~~~~
@ OP.

Hi Tom R.,

I'd like to point out firstly, that the general member base at PlayerAuctions are legitmated players who trade as either buyers or sellers. And with over 96% of our transactions resulting in successfully completed orders (no exaggeration, I just got the most recently updated numbers this morning), the majority of members who participate in PA's marketplaces generally have positive experiences.

There are indeed those rare instances when something goes awry, or someone with Fraudulent intentions gets past our verification systems. However participating within the secondary market carries with it a certain element of risk. What with our knowledge and the hard work we've put into making a secure trading platform, we have established ourselves as a reputable trading port for those interested. We stick to our guarantees, and while you dispute them... I'd really appreciate it if you could either provide an order # so I could check up on the case mentioned, or you may contact me directly: communications@playerauctions.com. My name is Jake, and I would be more than happy to look into this issue further for you.

We have really tried to build up a transparent marketplace, with guarantees that set us apart from competitors industry wide, and we'd really like to uphold that image. Therefore, if you feel unsatisfied with the resulting order, please let us know and we'll work it out as best we can.

@GrandMaDeb
Hi Deb,

Glad to hear from a long time user! We are actively trying to be more involving in the buying and selling process, however at the same time we want to keep a certain distance so as not to bog down orders via bureaucracy. In the beginning near our relaunch in 2008, almost all order had to pass through a seeming "iron curtain" before payments were passed, both parties were verified, and a bunch of other processes. We found that this cause the order process to be dragged out far longer than most people were willing to bear with, so we worked to streamline the process. However if you have specific ideas or feedback with how we can be more effective at transacting, please let me know. As stated above, you can reach me at communications@playerauctions.com. My name is Jake!

Kindly,
Jacob A.
Communications Manager

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notthatguy
US
Apr 08, 2010 2:05 pm EDT

PlayerAuctions has never ripped me off. But I have my issues that seem to mirror the initial commenter on this thread. So I'll take the time and below is my laundry list of issues with PlayerAuctions. I'm taking the time because I like their concept as a whole and it really has a lot of potential for the Users (and not just them collecting money). I am an active user of the site and I have pending gripes.

1. Customer Service: PlayerAuctions, whether you agree or not, promotes itself as a USA Company. I don't care where the business receives their mail, there is nothing USA about PlayerAuctions. The LiveHelp agents don't seem to be primarily English speaking, most responses are copy/pasted, and when going off-script the language barrier really shows. They seem to be friendly and will help you to a degree with information on your order. They claim to be separate from the Financial side of things, so they aren't highly effective in handling anything. These operators will 'escalate' your issue to the proper Dept., but those emails are rarely returned (even more rarely when dealing with money issues).

2. Disbursement Time: PlayerAuctions has a so-called system in place that pays you out based on your Seller Status and pre-defined timeframe. I'd say that 70% of the time, it's accurate...even a few hours early sometimes. With that said; recently I have noticed multiple sellers commenting on pay outs being late by days. Their recourse? Zero. I never feel like PA won't pay us, it's just unfair on we're treated. Who makes the money for PA? The Sellers. Emails aren't returned, there is no working phone #, and the information you get along the way is none. So most of us just sit around at the mercy of whoever sits and does the Paypal payouts. My issue is that PA makes such a big deal of their parameters and measures, but they don't adhere to them themselves.

3. I won't even get into #3 yet, I'm curious of the response I'll get to the above first...if any.

I like PA but I think they're screwing themselves, and the rest of us, by not holding up their end of the bargain. PA has conquered the hard part in gaining an audience and really should shape up and let ALL of us profit from it while we still can. They see $$ either way, but the growth would be exponential if it was done well.

Thanks.

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notthatguy
US
Apr 09, 2010 1:19 am EDT

I can now say that my recent issue with PlayerAuctions has been resolved and explained. I started faithful and will remain so on the word of the employee I talked to. They seem open to suggestion and maybe we can all take a few minutes and offer our ideas to help PA move forward. They're really the best of the bunch, unless you want to pay a subscription or have a secret handshake. The quality Sellers aren't hard to pick out and the shady types aren't either. Any change is good change and it helps all of us.

I consider my case resolved and will keep you updated in the future.

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thomasjlemire
US
Apr 27, 2010 2:00 pm EDT

Iron Z: Hello! How may I help you?

TJ: How's it going. I am supposed to be recieving payment on a sale I made several days ago, and have not yet.

TJ: The disbursement amount was to be deposited into my Paypal account at 11:00PM PST yesterday, and is still pending.

Iron Z: May I have your order ID please?

TJ: 175224

TJ: Same order ID I gave when I started this chat.

Iron Z: I am sorry for the delay and any inconveniences.

TJ: It's not your fault I am just hoping to get this money today as the site suggested.

Iron Z: We will send the disbursement to you within 1 business day.

TJ: So by tomorrow at this time?

TJ: Nevermind save yourself from having to put my comment through your english translator. I'll be sure to never use this site again. Thanks.

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cuffsoftherotator
San Antonio, US
Jun 06, 2010 1:35 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

@ TJ

why are you being an [censor]?

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Joe L
US
Jul 03, 2010 5:46 am EDT

http://terranova.blogs.com/terra_nova/2010/04/zynga-sues-playerauctions.html

Apparently PlayerAuctions is now being sued by Farmville and Mafia Wars.

The Complaint alleges copyright and trademark infringement, state unfair competition claims and intentional interference with contractual relations. Lots of interesting statements about "virtual property" and "virtual currency, " but at this point, the majority of this Complaint is made out to allege standard copyright & trademark infringement.

I'd stay away from this company until after the lawsuit as your personal and account information could be disclosed to a third party in the future.

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spartaaaaaa
tswfsgs, US
Jul 20, 2010 4:53 pm EDT

I had a similiar experience with playerauctions but on the opposite side of the spectrum. What happened was I sold an account about a year ago. The guy decided to resell the account again then try to get it back through playerauctions. Sounds silly huh? Playerauctions believes the guy with no proof or evidence whatsoever, then proceeded to freeze a payout to me over which they already gave the merchandise too. So to recap they gambled with the account I just sold because of a complaint 1 year old. They basically kept money that wasn't theirs.

If this isn't scam like behavior I don't know what is. This arrogance of theirs left me little choice, I now gave an account over that wasn't going to be paid for... So I was forced to call blizzard and freeze the account the poor guy already paid for but whose money was refused to be released by playerauctions(as if they have any right to do this). Now they are punishing their customers and me due to incompetence and arrogance. Sure they may have 96% with crappy 2 dollar game guide sales(which is most likely 96% of what is actually sold there) but once you sell something expensive they will do all that they can so that you won't claim the money. The live chat stone walled me, the 1800 number went straight to the fax machine noise. They took a week to answer important emails with more garbled nonsense.

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Carl R (PlayerAuctions)
US
Jul 22, 2010 1:35 pm EDT

My two cents is that PlayerAuctions is very risky for everything but power leveling (won't include currency because the sites that sell currency are always cheaper than PlayerAuctions).

The problem with PlayerAuctions is that they don't offer much more than what a forum or instant buying/selling site can do but instead have many flaws that make it riskier.

For Sellers, I wouldn't recommend PlayerAuctions. Why?

If you are selling an account;
- You pay 10% to 15% for what they could really do on a forum.
- It's easier to sell it to instant buy/sell website if they offer you a good price. These are always the best companies to go with as they are quick and easy to sell to.
- A forum is more secure as you get to choose who buys it, you can have them pay to go through a more secure and less strict middleman service, can actually ask them to pay my payment methods that are more secure (PayPal is not secure for virtual products), and it's much easier, and you don't need to be verified.
- You don't need to wait 3 to 7 days to get paid after the buyer buys it.
- There is so much competition selling accounts there that sellers may not be able to sell their products for months.

The only real benefit of selling with PlayerAuctions is that you can promote your product, and it's more organized than a forum is. Other than that, there isn't many other benefits worth your while.

For Buyers, I'd say PlayerAuctions is the worst place for selling accounts. Why?
- No protection (unless you pay for it which is extremely expensive). Even then, they can only give you an "exchange" not your money back.
- You can only complain to PlayerAuctions when done but not the seller which is very difficult to do and usually the seller doesn't care after he is paid.
- The seller can argue the account worked and you got it banned, or changed the password.
- Imagine buying a car from a car dealership which is an overseas company and shady. You buy the car, and the next day it's gone because the original owner took it back. You dispute it with the company overseas, but they don't care. You lose out on everything. That is no different from this situation as PlayerAuctions can't help you once the original owner takes it back. This can be prevented if you disputed it on a forum or account buying website as you sent it directly to them.
- PlayerAuctions is a Korean company with customer service in China. How risky is that? Very.

On the accounts side, the riskiest item to buy from them is accounts. I am surprised PlayerAuctions even supports accounts escrow because I only expect over time that the fraud rate is going to get much worse for PlayerAuctions and they will need to raise the fees on sellers to cover it. This happens a lot on PlayerAuctions

- Seller lists item
- Buyer buys it.
- Seller delivers it.
- Buyer confirmed payment.
- Done
- Buyer files chargeback.

- PlayerAuctions is out money. They can ban the buyers account, but that is all they can do. Very nice way to earn $ if you ask me which is why the middleman services in this industry will never work for accounts.

It gets worse for people who are sellers and take the account back after 60 days. PlayerAuctions can't do anything to the payment, the seller gets $ and the account, and the buyer is out all of his money.

For Currency, it's a good system in place to guarantee you get your gold, but honestly, if you want fast gold, just buy from a reputable website. There are about 3 dozen decent gold sites out there at the same cost but deliver within 1 to 4 hours, not 24 to 96 hours.

For Power Leveling, I would say that this is the best system for power leveling. With so many screw ups, minimal reputable companies out there, if a problem happens you could lose your account and the money. PlayerAuctions will at least protect one of those two things, and with a feedback system in place, buying from a reputable Leveler will help the reputation part.

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Tommy De
US
Aug 11, 2010 4:46 am EDT

Interesting read by Carl.

Three things you missed though Carl

1). PlayerAuctions doesn't tell if the seller is from China or not. I know people buy from China, but there is a huge risk buying from them as they have unsecure connections and proxies, and they also are quite possibly selling stolen accounts. I have never had a positive experience when buying an account from China.

2). PlayerAuctions is from China. I know they are registered in the US, but 100% of the operations are based in China. If you don't like what you hear from them, you pretty much can't do anything legally against them.

3). I was told by a seller (RPGRESELLER) I know that any age can sell on PlayerAuctions. If you are 9 years old, you can sell an account on PlayerAuctions. How is a 9 year old going to know right from wrong? Of course, you need to be 18 to have a PayPal Account, but they can just use anyones PayPal Account they know to receive funds and then withdraw them. Very risky, and considering you can't even charge someone under the age of 13 criminally, I am pretty shocked PlayerAuctions allows underage kids to sell their accounts.

I have to agree with Carl. PlayerAuctions is probably the most unsecure place to buy an account. Just go to the forums, call the person you are buying before you pay, and go through a middleman service. It only takes 15 minutes to do that process, and seems the easiest way to buy outside of the more expensive account instant selling sites.

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rmmdrj
Noneofyourbusiness, US
Aug 14, 2010 4:42 pm EDT

Today I registered on PA to purchase some currency. After my payment was fully processed (verified on my Bank's site) the seller told me he had no record of my order.

I waited nearly two hours for the order to be sent to the seller with no luck.

I promptly canceled my order (No fault of the seller) and as soon as PA puts the money back in my account I'm done with that site.

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bulemia
High Wycombe, GB
Aug 26, 2010 2:59 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Do not touch these guys. They wasted 2 days first telling me there was a problem at my end, and to check Paypal/bank. Then admitting it was their problem, and asking me to cancel and resubmit.

Then finally I get a call from 1am from a barely audible Indian callcentre asking me for my passport ! Would you send a goldseller your passport - seriously ! When I refused the muppets then deleted my account for policy violation. Too late to sort everything out, I lost the deal there

Did I mention the waste of time in getting 3 other ID validations (phonex2, plus validated Paypal) and the fact they insist on passport ID, don’t accept credit cards (I assume someone else doesn’t trust them!), and call you at stupid times with ridiculous requests.

Two days of hell. Dont even think of going there, ever.

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Titus Titus
US
Sep 12, 2010 3:51 am EDT

This is my last purchase with PlayerAuctions.

2 WoW Accounts purchased, both taken back. The site is good for one thing, taking your money.

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Baltimore Rocks
US
May 23, 2011 12:42 pm EDT

PlayerAuctions disgusts me and the way they do business is basically like buying on eBay except worse because at least on eBay you can buy from someone who is an established member and have some protection after you buy. Only problem with eBay is they don't allow virtual trading so it's best to buy in my opinion from someone on a forum or an account buying website as you have some protection with them.

The problem with PlayerAuctions is the players as it's an ideal trading place to make a quick buck. It's a scammers paradise and one which "buyers" should avoid as PlayerAuctions offers no protection what so ever after the transaction has been completed. I think they are the only MMO Company out there that pretty much offers no protection in terms of buying.

With that said, I don't put blame PlayerAuctions personally for actually causing my account to be recalled and while it's been over 9 months now since it happened, I guess you have to do the research before you buy because PlayerAuctions hides the truth that the reality to it is any scammer can come on their site and defraud you and there is little they can do about it. However, they make you feel all safe and advertise a PlayerGuardian system which never worked and is logo to make you feel secure when in reality it's another one of those marketing scams to get people to buy from their site.

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Cody LOTRO
US
Jun 04, 2011 9:17 am EDT

PlayerAuctions is very corrupt. Turbine informed me that they viewed character information displayed on their website and banned my lord of the rings account as it matches the same description as another account for sale on playerauctions.

Here is what Turbine said in their original e-mail.

Your account was permanently suspended for being offered for sale on Playerauctions.com. The Code of Conduct clearly states: 10. You may not advertise the intent to, commit the act of, or facilitate the ability of others to commit the act of, unauthorized selling, buying, transferring or sharing access to any Game account.

Should I even bother e-mailing PlayerAuctions or am I wasting my time? Years worth of my time wasting + all the cash I lost. Lesson learned I guess, don't buy from PlayerAuctions.

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Derrick R Jones
US
Aug 18, 2011 8:30 am EDT

I wish I saw this site before I made an order with playerauction. 2 weeks after I got my account it was recalled on me. playerauctions sends me this long email which I replied back to and then later tells me they cant do anything.

What pisses me off the most is they make you buy into that they are secure which they are not because there site is full of scammers.

The worst part is you cant even dispute the payment. They make you pay with a payment that cant be reversed. Had I just used a forum to buy an account, I could have filed a dispute on the payment. Instead playerauctions and the scammer wins and I am out everything.

Will never use this service again.

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compl playerauctions
Parkland, US
Aug 18, 2011 4:01 pm EDT

I hate playeauctions

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peixe01
PT
Aug 24, 2011 3:50 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have had the same issue with playerauctions.com i bought an EVE ONLINE account (950$) got the account, all fine and after 30 days CCP closed my account saying i stole it. The original owner asked CCP for the account back and there was nothing i can do about it.

I contacted playerauctions.com and they gave me a couple questionares to help them refund my money but after i sent everything to them as they asked they started to ignore me, 2 days later they banned my PA account... DO NOT BUY FROM PLAYERAUCTIONS.COM you will be scammed. PA's guarantees are worth nothing they are liars.

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Laterlater
Stockbridge, US
Sep 14, 2011 5:50 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

What is missed by most complaints is that there IS nothing, in point of actual fact, that PA can do in case of Seller recalling an account, as the selling of any account is typically against the ELUA of most MMO-games. The register original owner can at anytime reclaim his account from (say) Blizzard customer service.The fault here is inherent with the virtual account market in general in which PLAYERS sell to PLAYERS, regardless of whether a site oversees the transaction.

To avoid such a reverse, the only real recourse is to buy from a site that levels and sells its own accounts.

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DrunkFlyingMonk
Glasgow, GB
Sep 19, 2011 2:16 pm EDT

Wish I saw this site before I purchased the game accounts, which now have been recovered contacted playerauctions and even posted on here the truth. Instead of responding or getting in touch with me about the situation they go and suspend my playerauction account.

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David Burt
US
Sep 19, 2011 3:01 pm EDT

@Laterlater

You're right, the "sellers" are the ones who actually recall the accounts. The issue is PlayerAuctions advertises that the accounts are secure and they actually quote in chat that if something happens to the account, they will compensate for it. PlayerAuctions never lives up to their policies and noted in several places on their site are areas where they say they will compensate for accounts being recalled. PlayerAuctions so called PlayerGuardian system is nothing more than a fake scam to convince people that they are secure when they aren't.

This is the worst site for purchasing an account. The reason is because you pay PlayerAuctions through a payment method that can't be reversed, and if a seller does recall an account, then you are screwed. At least with other sites, you can pay by paypal or credit card and if they screw up and don't fix the issue, you can file a dispute.

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David Burt
US
Sep 19, 2011 3:02 pm EDT

I'll also note here that you pretty much have 0 protection with PlayerAuctions. Once you pay, you're money is gone. You may get the account, you may not. One thing for sure though is you'll never get your money back if an account is recalled.

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peixe01
PT
Dec 23, 2011 6:22 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

i am back here again to say i could not get my 950$ back... playerauctions.com will no longer get my money, i found a good place to buy EVE Accounts and already got 2, they are now 3 months old and i am really happy, they dont resell like PA does, thats the main problem... check them out if you want an EVE account, its worth it http://www.buyeveaccount.com

good luck!

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Mike O Hates Playerauctions
US
Apr 27, 2012 7:58 pm EDT

Well like peixe01, I also had a problem with buying an eve account from them. One week after I buy it, petition opened, eve account is taken back, and playerauctions dinks around does nothing, seller gets paid, they get paid, and im out $.

The entire system of "hiding" your information from the buyer is TERRIBlE in this industry. You need to know why you are buying from otherwise you have no recourse to get the account back.

Ill never be buying from this company and warn others to stay far away!

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guildwarsize
fsdfdsfds, US
Jul 26, 2012 6:29 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

[color=#009900][B] Hello everyone! Welcome to [url=http://www.runescapegogo.com]runescapegogo.com[/url]. dreamHack Winter is the largest LAN event around the world. There are more than 17, 000 visitors this year. We are exciting and proud that [url=http://www.runescapegogo.com/]runescape[/url] is one member of them. Rs had made the best preparations for DreamHack Winter 2012 in Sweden. runescape, with its strong desire, spread the spirit of aion to meet people all over the world and they brought sixteen gaming station, grand to tournament plans.

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guildwarsize
fsdfdsfds, US
Aug 15, 2012 12:21 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Guild Wars game-developers announced about the publishing of already a very well-known new version of that game named - Guild Wars 2.www.guildwarsize.com

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inetBE
BE
Aug 15, 2012 1:25 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I've ordered also on that site, received an e-mail that they received my order and payment but now couple of days futher i don't know nothing about my order.
I've also sent them e-mails with questions, but they never answer them.
This company (if it really is one..) is pure scam!

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Scott C PlayerAuctions Review
US
Aug 27, 2012 4:42 pm EDT

Yes they are a huge scam. Stay away from them. Check my complaint

PlayerAuctions.com or PlayerAuction — takes your money, accounts recalled, stay far away

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Mason Inabinett
US
Sep 13, 2012 9:02 pm EDT

I bought an LoL account and got it refunded because it wasn't right then bought a different one and my account got suspended? Seriously. What the hell? Is this how you treat paying customers? It was suspended mid transaction and I cannot even check my new message and transaction update. This Is ridiculous

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Mason Inabinettt
US
Mar 23, 2022 4:35 am EDT

Don't buy game accounts, cheater. Get a life.

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LoALoA
US
Sep 16, 2012 4:34 pm EDT

I haven't got a lot of time to play video games, but I do like to play with my friends. They already have maximum level accounts etc. I purchased an account with maximum level and all of the runes and most of the champions available to play with them. This being an Internet video gaming transaction I bought insurance on the purchase. Seeing BBB on the bottom left of the website, coupled with the option of purchase insurance I felt secure that this website was legitimate enough. Shortly after I purchased the account, it was stolen back from me. I logged onto skype and received a message from my friend saying some guy had messaged him from my LoL account in game and said to add him on skype. That guy then said that I had hacked and stolen HIS account (the one I purchased). My friend provided me the skype name of that guy Arian.chan which matched up to "esdchan" the original account name which I could not change. My guess is that either this website lets account thieves sell stolen accounts be sold on their site by hackers, or that this arian chan sold then reclaimed his account immediately from me. Either way it should be covered under my insurance agreement that I purchased. I have tried numerous times to work this out with their customer service, but they just tell me to send them my tracking number repeatedly (which I always do) and do nothing about it. I really don't see how a company like this maintains BBB accreditation.

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Tera Online
SG
Sep 26, 2012 3:28 pm EDT

I sold a Game Account from game Tera Online. The buyer is satisfied, he gave a positive feedback to me, but after 1 month I still didn't receive my money from Player Auctions. I contacted them several times. My e-mails were ignored and the Live Chat support always ask for order ID and then they just leave the chat after some minutes without response. It is really frustrating, now I have no account and no money. Some hours ago I just receive an e-mail that I sold another account, but I won't send login details to the buyer. He has no fault about what happened, but I just can't trust on Player Auctions, since they can hold my money again without reason.

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Ret Ret
US
Sep 29, 2012 8:19 am EDT

I bought an account through their website for $450 plus fees they charge to middleman the service, to help protect you from getting scammed. The seller of the account through playerauctions, claimed that his reputation on playerauctions is all the insurance I need as had a 100% positive feedback, and Playerauctions considers him a trusted seller, according to their website. I purchased the account, paid their extra fees, and it seemed fine, until a few weeks later, the account was banned from the game for being a stolen account. I contacted the seller through PlayerAuctions website, about the incident and for the last month he has dragged out the conversation saying he was trying to fix it. Then today he contacts me and says Playerauctions will not reimburse the money, and that all he can do is sell me another account for a $100 cheaper. While all of his adds say that if anything happens to the account, he will provide a 100% refund through Playerauctions. I contacted Playerauctions to lodge a complaint, and they told me to work it out with the seller. I asked what is the point of their site if not to middleman issues like this. They said they couldn't help me, and refused to let me talk to a real person, or supervisor. I have copies of all messages with the seller through their website, and copies of the transcripts of Playerauctions customer support telling me they cannot help me, and it is against company policy to allow customers to call customer service.

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PA Blackmailing
CA
Sep 30, 2012 11:53 pm EDT

I was sent and email of them wanting $450.00 in fines? For supposed offsite trading that I was told was alright to do so by the power seller team and support team. My reputation is flawless, I have a good customer base. I was told that I can link my playerauctions account on other websites confirm who I was on playerauctions.com message system and make my sale. There is another seller who does this named Zaxxis and he was the reason I first emailed them about it, they told me it was ok to do so. Now that I have done so they have shut down my seller account in which I make a few hundred a week to live off of and was told this was 100% ok. Now I get a email with bogus fines. I think these fines are scams and whoever reported me is trying to scam playerauctions or is an ex-employee making these so called offsite claims. Because my customers are loyal and would never do this. 90% of my customers are return customers. My main complaint is I was told it was alright now there saying its not and trying to fine me. I just want a formal apology and my account reinstated. I did nothing I was not told I could do. If I was not able to do so then they should have not told me it was alright. I have solid documents showing members of management telling me it was alright to do what I was doing and was not considered offsite trading. I will strongly consider a lawyer if this is not resolved.

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Nicalos Jasak
US
Oct 01, 2012 8:32 pm EDT

The support chat for this company sucks i contacted 10 people with no help at all Communication between u and the seller is a must u must get legit info and always confirm it. constantly

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player2850
US
Oct 06, 2012 12:13 pm EDT

I was selling account on Playerauctions.com, buyer confirmed delivery of this account, He changed it's username to "Dr Mx799" so i know that is him, but I didn't receive money because he reported that i tried to recover this account and this account got banned.

I didn't even try to recover it but i found out who is he i also told playerauctions in my evidence about it but they kinda don't believe me, so what can i do about it he keeps saying that it was banned because i tried to recover it, but i really wasn't i told them that it makes no sense this account was banned just after playerauctions delivered him account just after 1-2 days, so what can i do

Playerauctions.com support is terrible and it appears I have been scammed. Don't sell an account through playerauctions

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tv0wns
US
Oct 12, 2012 9:07 pm EDT

I want to let playerauctions know that my username on the site is mastajeff I emailed them about a big scammer on their site paying people with stolen PayPal accounts and then having the people buy a product with the money. In return the people who bought the product for him are in major trouble and debt. I have emailed them picture proof of his scams and I know there are others that also reported it. I made 3 transactions to playerauctions of $307.76 because of this guy known as "tv0wns"I just want a refund and for him to be dealt with. I will never return to playerauctions again. I just cant deal with being negative 900$ due to a filthy scammer. thanks!

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PA SERVICES SUCK
US
Oct 18, 2012 8:03 am EDT

They won't unsuspended my account, or my namesake. They say oh you have a minor infraction? OK, what is it? How can I resolve that? NOTHING. Do I physically have to go to the location to actually get service? I have a collection of emails sent over the years with continued no response. I don't get it, don't you want to bring more people in instead of shutting them out.

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