PlayerAuctions review: Verification process

I had up until recently placed numerous orders that went through without issue; I was then suddenly asked to verify my CC details and provide a photo of my passport for this process.

This happened to me also on my old account, was fine and I had placed numerous orders using the same card but was then asked to verify each order thereafter.

There was a long back and forth and the CSR I spoke to eventually told me that my card details had been blocked on your system and there was nothing they could do about it.

I have had to close my account again as this entire process of continually having to verify myself after each order became tedious, now as with my old account my address and payment details had and have not changed.

You may also want to make your staff aware that at least in the UK, new issue bank cards do not have any details printed on the front as a security measure, so it becomes ridiculous when asked to send photo's of the front of my card which is blank!

I understand that occasionally verification may be needed/warranted; but for an account where the details and card info has not changed; to have to continually be asked to go through a verification process for each and every order borders on the ridiculous.