Playtika review: wsop

Disappointing Experience with the WSOP App

Dear WSOP Team,

I am reaching out today to share my extremely disappointing experience with your app. Unfortunately, my initial excitement for the game has turned into frustration and dissatisfaction. I have observed that WSOP does not adequately address fraudulent activities, significantly impacting my perception of your platform.

It is disheartening to see that WSOP seemingly does not take proper care of players who invest substantial amounts of money in the app. The app fails to deliver on its promises, and I feel that my concerns are not being taken seriously by your support team.

Of particular concern is the existence of numerous fake players or fake accounts exchanging chips among themselves. Despite my efforts to report this issue through five tickets, I have yet to receive a proper response or solution. I have waited for over a week, and it appears that my concerns are falling on deaf ears within the support team.

Experiencing the support team ignore my inquiries and a lack of clear communication on how the problem will be addressed is frustrating. As a player who has invested in your platform, I feel let down and inadequately supported.

Due to this disappointing experience, I cannot recommend anyone to download this game or use your app. It is regrettable that an otherwise promising platform exhibits such deficiencies in fairness and customer service.

I sincerely hope that you address this matter and take appropriate actions to restore the trust of your players. In the meantime, I will share my experiences with others to caution them against similar disappointments.