PoF.com / Plenty of Fish
Reviews and Complaints

Someone asked my mobile number, to generate their account by number, so I gave my number with out knowing it can be misused, but now I got worried my number may misused in wrong manner, so kindly delete or cancel the account by which my number as been used...
My phone no.+[protected]
Please kindly do the needful, I was totally aware of this kind of fraud made by some strangers and I kindly suggest people not to indulge like this kind of activities...

I was given a security code on my phone... I Made a Big mistake by sharing it with another person she claimed she needed it to go off the site. Now I am locked out of pof I was scammed...
I dont know what to do. Please help me to register so that I can sign back up. Thank you. My name is Don Schmidt email is [protected]@aol.com my screen name is blueyedaries60

My name is Brian Wiley, my address is 1738 Cottage Ave, Huntington, Ind, Im writing to you in reference to my account, you charged my account the total of 38.70 for three months, which I never authorized pof to do that, and much appreciate you refund me this money, the last four digits of my Mastercard debit card is 6492, so please refund my money.

Thank You,
Brian Wiley

I was contacted by a 44yr old nhs employed woman from Bishopstoke who was 44yrs old wanting to meet me? I replied politely and was then blocked? More than once this has happened and I am appalled as this is little short of online victimisation. The legality of this I am unsure of but I will be investigating and my account has been hacked by another a number of times oddly she's from the nhs as well. Far from happy.
Alan Morgan

Hi Team,

I haven't received any email from POF since April 2nd 2015 but since I wasn't interested I didn't bother to check. All of a sudden I have started receiving messages on my phone, addressed to "Steve"

It seems my account has been hacked (since I am not able to reset my password anymore using my email)and this guy "Steve" is using my phone number in my profile for his use.

Could you please help look into my account and delete the profile [sandesh84]?

Thank you,
SB

on two occasions, my message was erased right in front of my eyes (sexual content)then startin the next day and the following 4 days, I could not get on the site. I was a paying customer. a rep there deleted my account and gave me a credit for my payment. I continued to try to access pof. eventually I got back on. then I found the man that I messaged and the next day I started having same problem... could not get on. I sent a message asking if they had a policy of censoring members. no reply. is there anything that you can do?

I joined in POF for I think 2 or 3 days only when I can no longer log into my account. I am a transwoman and clearly stated on my profile that I am. I am just chatting with guys there and never offered any services or anything that will put me in trouble with the app. But I do not know why I can't log in anymore, no warning, no email or whatsoever as to why I can't log in. Or am I banned? Why? Because I am a trans? Tinder, badoo, now pof? I guess my kind does not belong to the dating world it seems. I can clearly feel that now.

I think my pof account has been hacked. I use correct username and password and cant access. Ive tried resetting password but email link never arrives.

I've contacted pot customer support 10 times asking them to delete my account but each time they send back sorry please tell us your problem and here is how to reset password.
I'm freaking out as someone believes my photos are being used. I just want to delete the account .
How can I do this when pof refuse to help their customer service is breaching my privacy. Please I need help urgently

I signed up to Plenty of Fish on-line dating in 2014. I was on there briefly and deleted me account after around 3 months. A friend recently spotted my profile and said that it looked as though I was on-line. I went back into POF deleted all my information and photo's and then deleted my account. Since then I have been told by a friend that I am still on there. I can no longer access my acount to contact POF and my attempts to get back in have not been successful. I have emailed several times and not had any replies. This is causing me much distress as I do not want to be on a dating website. I am hoping you can help me.
Thank you
Alyson Evans
welsha;[protected]@hotmail.com

Someone was able to hack into my account and respond to suitors as if they were me. They are offering sex for me as well as including credit card information. I now am unable to access my account and/ or use my password to log in in order to delete my account. I would like ti remove my name and photos from the account. Please rectify this for me.

Please assist with this matter.

Thanks
Nj41

They have jacked with my account. I deleted my account because they would block messages. They would send me a notice by email stating someone left me a message click here to review their profile. I would click the link and it would go to a blank page. I upgraded to a one month subscription and I would get a notice of people wanting to meet me and no one is their. I did a couple hours of screen shot video showing exactly how they would jack with my account. Now I'm on profile #3 and they are only letting females who are out of state contact me. No females who live in the same state did I ever receive notices from. If someone wants to meet me and I look in the notice section and go an try to find there profile is no where to be found. And never any messages from the ones who want to met me so I'm guessing their in the same state as me. I have numerous emails complaining to POF customer service. I told them it was a form of cyber bullying as they were tormenting me by blocking people who wanted to see me. Blocking messages and removing profiles from the who viewed you section. With all the emails and video I believe I have enough evidence for a strong lawsuit against them. I anyone has problems email the [censored] out of their customer service email. Even if they dont respond right away just and another detail to your complaint. I got my refund but only after I threaten them with taking my video and emails to consumer affairs. They really put me through some emotional turmoil leading me to believe I would met someone and block their profile an messages.

I was on POF before, but they won't let me on now. I was barely on before they locked up my account. I clearly stated that my gender was woman, while my sexuality was male. I have been this way publicly and legally for years. My wife died nine years ago, and I was looking for another supportive woman in my life.
POF is the last free dating site; all others have hidden charges. Dating sites have become very greedy. Every site except for POF tried to induce me to join financially by flooding me with fake likes. Now, all online dating is out.

I have been on plenty of fish for a few months now and am apauled by the people they allow to join . I can fully understand that not everyone can be vetted that would be impossible . But when I reported a man called Michael Girling to their site, telling them he had sent me, disgusting pictures of his penis and a video of him masturbating in the shower and more penis picture, I expected their response to be to remove him from POF . But they ignored my concerns . So he is free to abuse other women with his unwanted and. Umnpreviked " cyber flashing " . As I have researched this is illegal in the uk . I am very disappointed that I have been ignored by POF who by ignoring my report are allowing this behaviour to affect other women on the site looking for a genuine partner. I would at the very least like a response. And should POF. Wish for me to send them the pictures he sent me I am happy to do so. I would like a response my e mail is [protected]@yahoo.co.uk

Thank you for reading my complaint
S Winslade

My log in is not working and no email has been sent to me after I selected forgot password. I've tried numerous times. Also, there is no option to chat to help centre unless I'm logged in. My email is [protected]@hotmail.com and I've been a member for many years. I tried all the passwords I know and it still wouldn't work. It's been over 24 hours since I selected forgot password.

I created an account. Set everything up, took real time making it. 10 minutes into using it you apparently deleted my account without any notice or heads up or attempt to confirm my identity? I looked online and apparently your more renowned for your crap service than anything else. Why would anyone go back and recreate an account when I don't even know why you punks deleted it in the first place. Huge waste of time and emotional energy.

Sir, I was asked a by a stranger to share the code and I shared the plenty of fish security code and now I'm really worried what she may does through my contact number so can you please remove the account which is under my phone number, my contact number is [protected]. I request you to remove as soon as possible, I have met in some dating apps and now I'm worried so please delete the account

When I type in my email and password which I know for sure is correct
POF says the email and or password is in correct.
I click on "forgot password " and put my email in and POF says they'll send me a link to my email so I can reset my email. I've done I This about 20x over the last few days and I have gotten an email from them and yes, I checked my spam
Folder.
My boyfriend isn't to Happy that I can't permanently delete my account

Every time some talks to me it just ends abruptly for no reason? My account has been hacked by Amanda692 who I believe is a paying member from Southampton. Tonight is a blatant example so please rectify. Amanda lodge is the beasts name and should be Calmore Southampton she's registered. I have had to re register account ADM221. I also receive daily meet me requests. Just to find they are sex messages offering nude pics and free first time sex.

My account has been hacked and I can not retrieve my password or the password reset link. Someone has changed my credentials and is using the account as me. I've made several attempts to have the email sent to and contacted a fraudulent number claiming to be support. At this time is simply like for the account luvnmefrst to be deleted from your site and all of its content removed.

Spoke to three different men all sounded foreign . Asking for my card info saying I will be refunded via Apple Pay. I went around and around with no luck nothing they said worked. Then a man called me back said his name was David and at first seemed helpful then he said I had to open my photos and I would need to scroll through all my photos one by one to activate the refund I told him no way he told me it was the only way to get the money transferred even told me that he knows his job and if there was another way he wouldn't be taking so long. Then he told me I had to [censored] him the only way to get pairs was to [censored] him. Obviously I didn't open my photos and to say the least I was fired up.