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6:37 pm EST
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PDC Spas - Nothing but Problems

We bought a PDC Hot Tub around three years ago. Since purchasing it we have had nothing but problems with it. First the blower went out. They replaced it but then it went out again. They tried blaming the problem on our electrical wiring but that wasn't the problem. We replaced it two more times in the past year and eventually they told us there was a...

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1:13 am EDT
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Royal Blue Pools - Paul Stone Royal Blue Pools scam and fraud

I hired Royal Blue Pools to clean my pool last year. At first everything was fine. Where it went downhill was when he decided to outsource the work to another company WITHOUT my permission. These new guys (which cannot be found anywhere online) are supposedly called "Blue Magic Pool and Spa". They do not exist anywhere online and seem to be some sort of...

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2:30 pm EST
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Atlantis Poolscapes - Non Payment Of Account

David Freeman, Owner of Atlantis Poolscapes in Cypress Tx owes my company $2, 850 for website services provided to his business. He has recently moved his website to another service provider to avoid paying my bill. My company successfully got his website to Page 1 Link #2 Google for the most important term related to his business. He is refusing to pay hi...

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1:22 pm EDT
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robertson pools - bad management

Do not use Robertson pools, or KEVIN DUTRA. He is a liar and has no knowledge of pools, equipment or products. He will tell you what you want to hear to get the deal signed. Make sure you get a breakdown for everything(and I mean EVERYTHING) in writing, and keep it handy you will need it. Once contract is signed they got you. Never seen a pool company and...

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3:36 pm EDT
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Orange County Pool and Spa - Shady Operation

Shady business. We called to ask for a formal estimate cost of fixing the pool for the appraiser. Brian came but only gave me an email of repair cost instead of a formal one which I can't use. I called them again and they promised that I'll get a formal one at the end of the day which never arrive. Then they stopped picking up my calls. Tried to call for 3...

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2:13 pm EDT
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Wave Tec Pools - Chapter 7 Bankruptcy Filing

Just receive a Chapter 7 Bankruptcy filing for Jason B. Herring, , dba// Seven Marketing, , and Wave Tec Pools. I won a $300.K settlement here in Oklahoma court for one of the many terrible pools that Wave Tec built. Hope all of you have received this Chpt 7 Notice, , EVERYONE needs to contact the Texas Atty General and file a case against him, , as he made...

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11:20 am EDT
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Aquapoolstore.com - Beware!!

I bought a pump from them and the site said it would ship out within the next 3-5 business days. After a week, I tried calling them because they would not return my emails. I finally get somebody on the phone and he let me know that it would ship out the next day. I tried calling two days later to confirm and they were closed. I then waited til Monday...

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10:37 am EDT
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Premier Pool and Patio, Inc - Horrible experience!

They have a fabulous 'sales pitch'! Thats where it ends! Premier Pools is by far the worst vendor we ve ever hired. Their sales process is good, and they seem to have lots of successful projects by their own claim, but I cant find a happy customer now. They dug our backyard up in November 2011 for a pool, now 6 months later, we have an unfinished mess that...

Read full review of Premier Pool and Patio, Inc and 9 comments
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6:47 pm EDT
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San Juan Pools - Customer Service/Untrustworthy

Wow where do I start? I wish I had never bought my San Juan Fiberglass pool from this place!!! I was promised the world and 3 months after my pool was installed the filters are still not working correctly. They send a pool tech out that can only fix one thing at a time or doesn't have the proper parts or chemical. The pool tech tells you that certain part...

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2:57 am EDT
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Gettle pool - unsatisfied

I used Scott Gettle to build my pool and personally was very disjointed with Them. I'm not going to rant for an hour discussing All the things I didn't like. Lets just say I would never ever ever use him again.

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6:08 am EST
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A & M Corsons - Failure to provide service!

A & M Corsons is requested to provide pool cleaning services to professional investor and Las Vegas, NV corporate CEO for property with pool in Tempe, AZ! A & M Corsons say's were so busy we just can't do it but refers this professional property owner with a pool, to pool cleaning service Pristine Pools! Pristine pools starts out providing mediocur service...

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7:55 pm EDT
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Darrin Hoeft - Pool Service

Horrible service and owner poor performance Darrin's Pool Service their employees talk more on there cellphones then actually clean your pool. When your pool goes green and countless of messages left to have the problem resolved, Darrin quiets service and leaves you high and dry. Doesn't even tells you he quiets collects your money and never shows up to clean your pool.

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2:44 pm EDT
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Namco Pool - No response

Pool is less than 1 year old, discovered a fault in pool outer casing. Filled out warrenty and enclosed photos. They confirmed that they received my packet on March 15th 2011, today is May 2nd 2011. To date, no call, no letter, no response. After several calls to thier Manchester Ct hub, all they say is that they are short staffed and will be back with me...

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1:13 am EDT
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Wasauna - Poor quality. Poor service.

I purchased a Wasauna Steam shower unit for $4500. It has never worked correctly. I have had to replace multiple faulty display units and the entire electronic controller. The company only warrantees parts, so they WILL NOT send a qualified service technition/plumber to fix the unit. Its like the engine on your car breaking after you drive it away from the...

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10:37 am EDT
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Spa serve/trade price group - Hot tub scam

Trade price group, 3 Bunhill Row, London EC1Y 8YZ tel: [protected] - Stuart Cox Sales manager - [protected]@thetradepricegroup.com And Spa Serve 117-118 Anglesey Court, Towers Business Park, Wheelhouse Road, Staffordshire WS15 1UN Tel: [protected] [protected]@thetradepricegroup.com [protected]@spaserve.co.uk Both companies are owned by Mr Stuart Cox, Mr...

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7:18 am EDT
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Swim-Mor Pools and Spas - Poor Workmanship/Service

I purchased my Swim-Mor Pool in 2002. It cost close to $30, 000. Within two years we had structural problems. This included falling tile, plaster cracks, and loose coping. When brought to their attention as my husband and I visited the showroom and called numerous times we were actually yelled at by the man at the service desk. The service reps were rude...

Read full review of Swim-Mor Pools and Spas and 12 comments
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10:04 pm EDT
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Choosehottubsdirect.com - Fraud & Rip-off!

I paid for my hot tub from ChooseHotTubsDirect.com in June 2009. I was told to expect it in early September September (they had to have it built in China, and shipped over). Early September came and went. I called. After numerous non-returned calls and email, they finally told me it would arrive by the end of September. It didn't. Then it was early October...

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4:40 pm EDT
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Paradise Pool - Defective products

I purchased and had installed a new pool liner on 4/28/2004 at a cost of over $1, 000.00. Paradise pool told me the liner was under warranty for any defects through the manufacturer. I was told I had a warranty with Paradise pool also.They sent out young boys to install the new liner. I noticed when the workers left that the liner was inside out. I called...

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2:43 pm EDT
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SpaCap - Poor product, horrendous service

Spa covers of thick rigid foam gradually get waterlogged and cave in, like mine did. So when I saw an ad for an innovative design at SpaCap.com, I got interested. The Spa Cap is essentially a large air bladder enclosed in a couple of layers of heavy-duty marine vinyl, so it sounds like a promising product. It is not. Its insulation qualities are close to...

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8:16 pm EDT
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Jeffrey Crolene - scam, found guilty

Jeffrey Crolene and his wife found guilty by Henderson NV court for scam...Case#08ah577. Henderson Justice Court agrees that Jeffery Crolene and his Wife DBA Pool Success / Pool Inspectors are Liars and Thief's. On March 31 2009 the Henderson Justice Court awarded Jeffery Crolenes latest victim over $4000.00 in damages case # O8AH577. Jeffery Crolene and...

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