Menu
For Business Write a review File a complaint
CB Travel and Vacations Priceline.com Connection missed and rerouted
Priceline.com

Priceline.com review: Connection missed and rerouted

J
Author of the review
12:07 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I booked a trip to Bari Italy through Priceline trip ID # [protected] and Lufthansa # 3HG5A4 June 26,2023 for travel 10/13/23 to 10/21/23.

On 10/21/23 the Air Dolomiti flight was 45 minutes late on takeoff from Bari IT. When we arrived in Munich we were told to proceed to our gate, that they knew about delay. It should also be noted I had broken my toe on this return trip so I ran hobbling in pain to the gate. I was turned away and told to get rebooked. T

I was rerouted to Zurich, a flight leaving more than 4 hrs later. Lufthansa denied me mobility services. When I got to Zurich, the transit desk told me they couldn’t provide me with hotel voucher because it was Italian airlines fault I missed my connection. I paid for my hotel and left the next day.

This was my first international trip, I was injured, in pain and traumatized by the travel.

I am requesting a refund of all airfare. I went on a restorative trip and this major bump took away from the benefits of trip.

Joan Doubleday

Claimed loss: $1400.00

Desired outcome: Refund

0 comments
Add a comment
  1. Priceline.com Contacts

  2. Priceline.com phone numbers
    800 7742 3546
    800 7742 3546
    Click up if you have successfully reached Priceline.com by calling 800 7742 3546 phone number 24 24 users reported that they have successfully reached Priceline.com by calling 800 7742 3546 phone number Click down if you have unsuccessfully reached Priceline.com by calling 800 7742 3546 phone number 32 32 users reported that they have UNsuccessfully reached Priceline.com by calling 800 7742 3546 phone number
    7%
    Confidence score
    International
    +1 (800) 123-3316
    +1 (800) 123-3316
    Click up if you have successfully reached Priceline.com by calling +1 (800) 123-3316 phone number 0 0 users reported that they have successfully reached Priceline.com by calling +1 (800) 123-3316 phone number Click down if you have unsuccessfully reached Priceline.com by calling +1 (800) 123-3316 phone number 0 0 users reported that they have UNsuccessfully reached Priceline.com by calling +1 (800) 123-3316 phone number
    Mexico
    +1 (877) 477-5807
    +1 (877) 477-5807
    Click up if you have successfully reached Priceline.com by calling +1 (877) 477-5807 phone number 0 0 users reported that they have successfully reached Priceline.com by calling +1 (877) 477-5807 phone number Click down if you have unsuccessfully reached Priceline.com by calling +1 (877) 477-5807 phone number 0 0 users reported that they have UNsuccessfully reached Priceline.com by calling +1 (877) 477-5807 phone number
    USA & Canada
    +44 207 136 8462
    +44 207 136 8462
    Click up if you have successfully reached Priceline.com by calling +44 207 136 8462 phone number 1 1 users reported that they have successfully reached Priceline.com by calling +44 207 136 8462 phone number Click down if you have unsuccessfully reached Priceline.com by calling +44 207 136 8462 phone number 2 2 users reported that they have UNsuccessfully reached Priceline.com by calling +44 207 136 8462 phone number
    United Kingdom
    +61 282 239 711
    +61 282 239 711
    Click up if you have successfully reached Priceline.com by calling +61 282 239 711 phone number 3 3 users reported that they have successfully reached Priceline.com by calling +61 282 239 711 phone number Click down if you have unsuccessfully reached Priceline.com by calling +61 282 239 711 phone number 2 2 users reported that they have UNsuccessfully reached Priceline.com by calling +61 282 239 711 phone number
    20%
    Confidence score
    Australia
    +64 99 200 062
    +64 99 200 062
    Click up if you have successfully reached Priceline.com by calling +64 99 200 062 phone number 1 1 users reported that they have successfully reached Priceline.com by calling +64 99 200 062 phone number Click down if you have unsuccessfully reached Priceline.com by calling +64 99 200 062 phone number 2 2 users reported that they have UNsuccessfully reached Priceline.com by calling +64 99 200 062 phone number
    New Zealand
    +33 157 323 025
    +33 157 323 025
    Click up if you have successfully reached Priceline.com by calling +33 157 323 025 phone number 1 1 users reported that they have successfully reached Priceline.com by calling +33 157 323 025 phone number Click down if you have unsuccessfully reached Priceline.com by calling +33 157 323 025 phone number 2 2 users reported that they have UNsuccessfully reached Priceline.com by calling +33 157 323 025 phone number
    France
    +49 695 170 9665
    +49 695 170 9665
    Click up if you have successfully reached Priceline.com by calling +49 695 170 9665 phone number 1 1 users reported that they have successfully reached Priceline.com by calling +49 695 170 9665 phone number Click down if you have unsuccessfully reached Priceline.com by calling +49 695 170 9665 phone number 1 1 users reported that they have UNsuccessfully reached Priceline.com by calling +49 695 170 9665 phone number
    Germany
    +30 800 4414 6960
    +30 800 4414 6960
    Click up if you have successfully reached Priceline.com by calling +30 800 4414 6960 phone number 1 1 users reported that they have successfully reached Priceline.com by calling +30 800 4414 6960 phone number Click down if you have unsuccessfully reached Priceline.com by calling +30 800 4414 6960 phone number 1 1 users reported that they have UNsuccessfully reached Priceline.com by calling +30 800 4414 6960 phone number
    Greece
    +39 291 483 354
    +39 291 483 354
    Click up if you have successfully reached Priceline.com by calling +39 291 483 354 phone number 1 1 users reported that they have successfully reached Priceline.com by calling +39 291 483 354 phone number Click down if you have unsuccessfully reached Priceline.com by calling +39 291 483 354 phone number 1 1 users reported that they have UNsuccessfully reached Priceline.com by calling +39 291 483 354 phone number
    Italy
    +31 202 008 497
    +31 202 008 497
    Click up if you have successfully reached Priceline.com by calling +31 202 008 497 phone number 1 1 users reported that they have successfully reached Priceline.com by calling +31 202 008 497 phone number Click down if you have unsuccessfully reached Priceline.com by calling +31 202 008 497 phone number 1 1 users reported that they have UNsuccessfully reached Priceline.com by calling +31 202 008 497 phone number
    Netherlands
    +34 912 754 770
    +34 912 754 770
    Click up if you have successfully reached Priceline.com by calling +34 912 754 770 phone number 1 1 users reported that they have successfully reached Priceline.com by calling +34 912 754 770 phone number Click down if you have unsuccessfully reached Priceline.com by calling +34 912 754 770 phone number 1 1 users reported that they have UNsuccessfully reached Priceline.com by calling +34 912 754 770 phone number
    Spain
    +81 357 674 586
    +81 357 674 586
    Click up if you have successfully reached Priceline.com by calling +81 357 674 586 phone number 1 1 users reported that they have successfully reached Priceline.com by calling +81 357 674 586 phone number Click down if you have unsuccessfully reached Priceline.com by calling +81 357 674 586 phone number 1 1 users reported that they have UNsuccessfully reached Priceline.com by calling +81 357 674 586 phone number
    Japan
    +82 234 837 211
    +82 234 837 211
    Click up if you have successfully reached Priceline.com by calling +82 234 837 211 phone number 1 1 users reported that they have successfully reached Priceline.com by calling +82 234 837 211 phone number Click down if you have unsuccessfully reached Priceline.com by calling +82 234 837 211 phone number 1 1 users reported that they have UNsuccessfully reached Priceline.com by calling +82 234 837 211 phone number
    South Korea
    +1 (800) 774-2354
    +1 (800) 774-2354
    Click up if you have successfully reached Priceline.com by calling +1 (800) 774-2354 phone number 0 0 users reported that they have successfully reached Priceline.com by calling +1 (800) 774-2354 phone number Click down if you have unsuccessfully reached Priceline.com by calling +1 (800) 774-2354 phone number 0 0 users reported that they have UNsuccessfully reached Priceline.com by calling +1 (800) 774-2354 phone number
    Caribbean
    +1 (888) 751-9159
    +1 (888) 751-9159
    Click up if you have successfully reached Priceline.com by calling +1 (888) 751-9159 phone number 0 0 users reported that they have successfully reached Priceline.com by calling +1 (888) 751-9159 phone number Click down if you have unsuccessfully reached Priceline.com by calling +1 (888) 751-9159 phone number 0 0 users reported that they have UNsuccessfully reached Priceline.com by calling +1 (888) 751-9159 phone number
    Dominican Republic
    More phone numbers
  3. Priceline.com emails
  4. Priceline.com address
    800 Connecticut Ave., Norwalk, Connecticut, 06854, United States
  5. Priceline.com social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024
Priceline.com Category
Priceline.com is ranked 13 among 518 companies in the Travel and Vacations category