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Procter & Gamble Complaints 369

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M
11:09 pm EDT

Procter & Gamble febreze car air freshener

Item was safely clipped to vent as per instructions.
Not 24 hours later, the oil has oozed out and onto a matte finish display screen on my dash. It completely delaminated the finish, and wicked behind the bezel.
Ugly damage for something that was supposed to be fool proof and installation was based on their OWN instructions.
Not sure if the damage can even be repaired, and now I'll have to see this everyday on my 1 yr old beautifully maintained CX-9

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R
12:04 am EDT

Procter & Gamble downy fabric softener

I purchased a Downy fabric softener 51 ounce bottle and it is not usable. I am an avid user of the product and never saw the product in this form before. It is not a liquid but a very thick paste that can barely be squeezed from the bottle. I would like a replacement for it please as it is not in a usable form to put into an auto dispense washing machine.

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Michael I Payne
US
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Jan 18, 2020 3:10 pm EST

I have two 170 fl oz Ultra Downy. There is no expiration date posted on it and product has turned into a thick soup which barely comes out of the container. How do I get a replacement?

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M
9:42 am EDT

Procter & Gamble aussie sprunch mousse leave in conditioner

I have always purchased Aussie products and have always been safisfied until recently when I puchased this product at our local Wal-Mart. The dispenser button breaks off making it not functional there for I am unable to use product because even if I manage to get it back in place the mousse has now gone flat even after shaking. I thought tis was just a one time occourance but have purchased several types and the dispenser does the same. The UPC # for the product I currently have been unable to finish using is [protected] . There seems to be a design flaw.

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T
8:34 am EDT

Procter & Gamble tide pods — clean breeze

Purchased Pods for first (and will be LAST) time, getting the Clean Breeze (which is the same scent I use in the powdered Tide). The 'scent' is horrendous -- nothing like the powder. The texture of the pods is like slime when picked up (yes, my hands are dry). The odor of the laundry is chemical -- no 'clean breeze' or freshness at all. All around, it is nasty! And, the cost of the pods is astronomical compared to the powdered detergent (I had a coupon and thought I would try the pods--which will NEVER happen again).
All I can hope is that P&G continues to make Tide powdered laundry detergent for the rest of my life!

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B
8:48 pm EDT

Procter & Gamble oral b electric toothbrush $30 mir

I purchased the toothbrush from my dentist and mailed in the required information. I kept checking for the rebate and in March it said the rebate was mailed. Still didn't receive it. Tried calling the number given on my copy of the rebate form several times. All I get is "service 600" and nothing else. I tried a couple of other numbers and just get busy signals. I bought the oral B toothbrush / Crest product in good faith and I expect you to stand behind the $30 rebate. Please don't toss this email . I have been patient but would really like my money . Thank you so much. Respectfully, Barbara Gerstner

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T
12:23 pm EDT

Procter & Gamble old spice deodorant

My son has been using Old Spice Deodorant and has a continuous rash/burn under his arm. We have been made aware by a Doctor that this is caused by a chemical in the deodorant that causes a chemical burn to the skin. Apparently this is an ongoing problem that you have and you should be held liable for the treatment of these isssues. He has been to 3 doctors to try to get this situation cleared up and is unable to use any type of deodorant on this area.

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C
9:29 am EDT

Procter & Gamble cascade platinum

We having been using the above product for over five years because of the inherent quality it has on cleaning dishes! The last couple of washes the tablet has not completely dissolved and the dishes have not been fully washed leaving a mushy residue in the compartment where the tablet sits! We have checked. The dishwasher which is relatively new and is operating OK.We would very much like you to check the batch [protected] there is also another number under a bar code which may help you? [protected]
We do not really want to switch brands so we will purchase another box from another store and do a trial on that. I hope you can resolve we can if you like send you this box!
Regards
Carole

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C
4:18 am EDT

Procter & Gamble fairy non bio

I have recently purchased a large box of Fairy Non Bio power and a bottle of liquid. Both are filling my washing washine with foam which is overflowing from the draw. I have tried to use less and it's still the same. I have used the powder for years and have not had a problem until now, and so there must be a problem with the ingredients.

I would like to be refunded.

Mrs MacDonald

[protected]/[protected]@hotmail.com

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R
6:33 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Procter & Gamble tide pods

Recently started to use Free & Clear Tide Pods. There were two pair of black pants in the washer where the residue from the outside pod adhered to the fabric. I proceeded to scrape off the sticky residue and rewash the pants. For some reason, exactly where the residue was on the pant leg, the color of the material had changed and noticeable white spots appeared. Are there any other complaints regarding this product? Are other customers experiencing the same problem with soft materials? I like the convenience of the pods but not at the expense of clothing. The material was 57% cotton, 38% polyester, 5% spandex. I need to know if these kinds of materials should not be used with pods so I can discontinue its use. [protected]@gmail.com

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Update by Rosann Ward
Jun 10, 2019 6:42 pm EDT

Recently started to use Free & Clear Tide Pods. There were two pair of black pants in the washer where the residue from the outside of the pod adhered to the fabric. I proceeded to scrape off the sticky residue and rewash the pants. For some reason, exactly where the residue was on the pant leg, the color of the material had changed and noticeable white spots appeared. Are there any other complaints regarding this product? Are other customers experiencing the same problem with soft materials? I like the convenience of the pods but not at the expense of the clothing. The material was 57% cotton, 38% polyester, 5% spandex. I need to know if these kinds of materials should not be used with pods so I can discontinue its use. rosannward@gmail.com

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J
11:50 pm EDT

Procter & Gamble duracell battery leaking

Hi, I have used duracell battery long time. Recently I found duracell battery leaking problems even in normal usage. I have a digital camera which has 4 aa duracell batteries. Because of using cell phone to take pictures, I haven't used the digital camera for some months. I found some leaking signage from the camera. I opened the camera battery and found all 4 batteries are leaking damaging the camera.
I opened an electronic weight scale which has 4 aa duracell batteries. One battery is leaking. Not good. It damages my weight scale too.

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G
2:09 pm EDT

Procter & Gamble gillette mach3 razor blades 8 pack

Good evening just a bit of a moan. I have been buying gillette mach 3 razor blades for years and I have been highly delighted, until last month I bought some and they would not give me a good shave, they seem to be blunt and was pulling rather than cutting. I do not know if it makes any difference but these new ones are light blue in colour as all the previous ones have been a darker blue. The bar code is 3 014260 323233. I buy them from who ever is the cheapest at the time. I bought 2 x packs of 8 which as you know are not cheap and feel they are not fit for purpose. 1 have only used one briefly out of the pack which was not cutting my whiskers. I do not have a beard and it is only 2 days growth. I will gladly post them to you for test if need be. Many thanks graham smith. [protected] mobile telephone number.

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R
7:27 am EDT

Procter & Gamble bold washing tabs

Dear Sirs, whilst I understand the high priority need for safety, especially in regards to child safety, the box closure design is very poor and can cause injury to the user.

The clips on each side of the lid are very sharp on the edge and I have cut my hand quite badly on it with the force that was required to open the box.

Can we not redesign the closure and possibly find an alternative to plastic?

many thanks
Mrs Rozina Carr
34 Friars Terrace
Stafford
ST17 4AU

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L
3:02 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Procter & Gamble daz 3 in 1 pods whites and colours

I have used the above mentioned pods in my last four washes only to find they do not dissolve completely and the remnants of the pod has stuck fast to an item of clothing. I have had to add an extra wash at the end of the washing cycle without any detergent to completely dissolve the pod. I am sorely disappointed with there performance and wont be using the rest of the tub of pods as I fear an item of my laundry may be ruined. I have used Daz washing powder successfully for years but thought the new pods would make washing easier and keep my machine cleaner but instead I found them to be much more work and time consuming. Very disappointed customer. L Dunn

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T
Tracey L
GB
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Aug 07, 2019 1:04 pm EDT
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I'm not happy with the Daz 3 in 1 pods whites and colours as most of them were stuck together in a 3 and when I tried to split them apart, the liquids would leak and therefore found myself putting 3 in one wash which was a waste. I won't be using them again. I'll stick with surf!

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D
5:58 pm EDT

Procter & Gamble secret - dual pack of deodorant — both will not roll-up due to faulty/broken casing.

Secret solid - powder fresh 2.7oz Dual pack. Lot number 8282TN1 Exp: 09/2020.
Twist-up wheel is broken in both deodorant tubes so the product will not roll-up for usage.
I would like a refund of the purchase price or another dual package of deodorant that functions properly and some coupons would be appreciated as well.
Thank you,
Mrs. Susan R Lipka
66 Wellington Ave
Dover, DE 19904

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K
3:29 pm EDT

Procter & Gamble tide / duracell

I'm tired of doing these surveys for tide and duracell batterys they im going to get free samples congratulation I was chosen then it sends me into a never ending surveys with a lot of annoying calls for stuff I didn't even want ...i thought I was doing just a survey for your products but apparently not nor do I ever get my free samples cause the survey is never ending

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maryschoeneck
US
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Oct 06, 2019 4:15 pm EDT
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I use Tide pods for my laundry regularly. Several times there have been pods that have leaked in the container. This causes a mess and loss of product. Today I have approx. 15 pods in a clump and a container with dissolved pods in the bottom. Your product is at the top of the price line for detergents. I cannot afford to have this happen. What are you doing about this problem?
Mary Schoeneck

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K
8:02 am EDT

Procter & Gamble fairy non bio washing powder

Okay. Not quibbling price or weight of washing powder, but absolutely disgusted that when the contents were measured against the packaging, there was 15cm of powder on a 29 cm box!
Not only are you attempting to con the public into thinking bigger box than rivals so more value of money but (and this is more important ) wasteful packaging causing increase transportation costs, and more pollution with both the production of the boxes and the emissions from the vehicles . You will probably respond (if at all) with "we are dong this and that and have reduced carbon emissions blah blah blah", but you could do so much more.
It's not your planet! Stop thinking £££££££s - start thinking 🌍🌍🌍
Product was 1950 Gramme box of washing powder

Kathy Bonnage

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9:12 am EDT
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Procter & Gamble bold 2in1 lavender & camomile washing powder

This is the first time I have ever bought this product of 2600g size, and I don't normally complain, but having opened the box and finding it only half full, I thought I would. Considering the size of the box and what was actually inside seems deceptive and causes me to be suspicious of your brand. I feel that I wasted my money.
To help you in your investigation this is what is printed at bottom of the box:
9/100/2775/05/20:19
I hope this reaches someone who cares.

Yours sincerely

Mrs Nadine Corner
[protected]@gmail.com

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T
8:28 am EDT

Procter & Gamble ariel 3 in 1 pods family pack

I recently purchased this item at the Sainsbury's store in Market Harborough, Leicestershire. Today I reached in for a pod and found that it was wet. I tipped the remaining pods out and found that one of them had split, and wet all the others remaining in the container. I have tried trying them, but they don't seem to be able to try as they are still covered in the contents of the split one.
I will be able to find a receipt if required, and I attach some photos. Can I claim a replacement product as there was clearly a fault with one of the pods in the container?

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2:25 pm EDT
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Procter & Gamble comet liquid

I have to say I love your comet liquid bathroom spray. I use it once a week top to bottom in my bathrooms but for some reason no store carries it anymore. My family thinks I am crazy i've tried a few other cleaners but only like yours. So I guess I am wondering why I can't not find your product anymore. If you stopped making it I would like to know why cause it is the best 😢😢

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J
2:31 am EDT

Procter & Gamble duracell aa batteries.

Batteries 2 each powered Coast G32 Flashlight. Light stop working
and thought to replace batteries. Upon taking flashlight apart finally got the two AA batteries out of the light.
Severe leakage in each battery. Was able to save and clean light for reuse with Energizer Batteries. Duracell was a good product. More American Junk with excessive cost reductions destroy reasonable quality of light. Battery Dates Mar 2028 for expiration.

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Overview of Procter & Gamble complaint handling

Procter & Gamble reviews first appeared on Complaints Board on Dec 3, 2007. The latest review Fairy platinum. All in one was posted on Dec 13, 2024. The latest complaint AA batteries leaked in smoke/co alarm. was resolved on Aug 16, 2022. Procter & Gamble has an average consumer rating of 1 stars from 373 reviews. Procter & Gamble has resolved 18 complaints.
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    More phone numbers
  3. Procter & Gamble address
    One Procter & Gamble Plaza, Cincinnati, Ohio, 45202, United States
  4. Procter & Gamble social media
  5. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 19, 2024
  6. View all Procter & Gamble contacts
Procter & Gamble Category
Procter & Gamble is ranked 2 among 336 companies in the Beauty and Well-being category

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