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CB Pet Services PuppySpot Group Lack of information before and after purchase of the pets
PuppySpot Group

PuppySpot Group review: Lack of information before and after purchase of the pets

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2:12 pm EST
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I was purchasing a pup for my granddaughter on 4 Dec 2023. I was adamant about receiving it for Christmas and brighten up her holiday! I was not told about any problems coordinating shipment. I was expecting it to happen before christmas. I have been checking daily for transportation information.There hasn't any indication of transportation description or timing. I called and spoke with a rep about flying myself out to get the pup.I suggested it because I perceived an indifference from the people I spoke with on their limited knowledge on shipping medical. I expected picking up myself arrangment would make things easier. I could not get a date from anybody to assist so I could book a flight. It was suggested I book the flight first and coordinate after! a completely ridiculous statement and suggestion.I was told a manager would contact me to assist in my cancellation. The manager called me and said she had travel instructions and the puppy was going ground. I asked why I could not receive information before. She still informed me that it was tentative.

I was trying to cancel the purchase now only to find out I would be charged half the price of the pup. Half the price when no service rendered from the website 3rd party business is preposterous and predatory!

Purchase puppies locally not here at puppyspot.com!

Claimed loss: 3200.00

Desired outcome: Money returned

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  2. PuppySpot Group phone numbers
    +1 (954) 389-0100
    +1 (954) 389-0100
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    +1 (866) 306-6064
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    +1 (888) 671-0518
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    12233 SW 55TH Street, Suite 811, Cooper City, Florida, 33330, United States
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    Nov 21, 2024
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PuppySpot Group is ranked 9 among 111 companies in the Pet Services category