PuppySpot Group
Reviews and Complaints

Finding the right furry companion for your family is a journey filled with excitement and anticipation. At PuppySpot, we understand the importance of this decision, and we are dedicated to making the process as seamless and joyful as possible. With over 220,000 happy puppies placed in loving homes, we take pride in being a trusted partner in your search for the perfect puppy.

Our commitment to responsible breeding practices ensures that each puppy is healthy, well-cared for, and ready to bring joy into your life. From Goldendoodles to French Bulldogs, our diverse selection of breeds offers something for every family.

Customers like you have shared their positive experiences, highlighting our excellent customer service and the smooth delivery process. We take pride in providing a personalized and supportive experience from the moment you start browsing our puppies to the exciting day your new furry friend arrives.

Let PuppySpot be your guide in finding a furry companion that will fill your home with love, laughter, and endless tail wags. Join our community of happy puppy parents and embark on a journey to find your perfect match today!

I think the best approach would be to simply be honest with customers. First, do not give the impression that any puppy purchase will be delivered near your home, as this is not true. The delivery depends on the location of the van filled with numerous puppies that is closest to the customers' center. This was a problem for us because we are in a different state than the delivery. We had to go through the city both ways from Long Island, and the traffic during rush hour added 2-3 hours to the trip, which was not good for the puppies who were already stressed from being on the road for hours or days. Our only contact was via email one day before the delivery; we never received any phone calls. Luckily, I checked our email the day before and tried to inform them that they were delivering our puppy to another state. However, that's where the delivery company chose to deliver, and there was nothing we could do about it. I tried to contact them and anyone else to explain that the time and place of delivery was heartless for the new puppy due to the additional hours added to the trip. Honestly, if I had been allowed to do so, I would have flown myself to the breeder in *** and brought all the necessary travel equipment, including a cabin seat for the new puppy. Paying for so-called nearby delivery was a joke. In fact, in the same parking lot where we all met (there were at least 15 other vehicles waiting for puppies), there was a couple driving back to *** from this *** parking lot. You can't imagine how many drivers were in the *** trying to relieve themselves after hours on the road, as there were no facilities in the abandoned office lot where we met. However, some new puppy owners told us that they were contacted and kept informed of everything that was happening while their new pet was traveling. One lady told us that she was advised at least two weeks before she had to get her pup. It seems that the quality of service depends on the salesperson and what you demand from them. The puppies all arrived looking healthy, but the idea that they were individually cared for is a joke. There is no way that was possible. There are both good and bad aspects, so be aware. Despite everything, we love our puppy!

The good:- nice customer service - reputable breeders - good process and guarantees - the app The bad:- my puppy has been delayed two times already due to negligence and incompetence. Very frustrating!

I think if you're willing to pay a premium for a specific dog that you want fast than this is a good fit. I had a unique experience as I got my sweet perfect puppy (thanks to a great breeder) during the pandemic. My biggest frustration was the lack of honesty around when I'd actually get my puppy. Every day for three weeks I was told more or less not to worry that it would happen but with absolutely no plan. I requested to speak to the breeder which PuppySpot was immediately responsive to which I appreciated. I'd recommend anyone going through this service to stay on top of their puppy manager. It became obvious after talking to the breeder with PuppySpot there was no plan to get the dog to me so I had to spend $700+ to fly (during the pandemic) and drove 14 hours in one day to meet the breeder. Thankfully I was reimbursed partially for the $800 travel fee. I got $623 back claiming the remaining $177 was for the ziplock bag of food I got from the breeder. I didn't think this was fair but as this point was just happy to get some money back. I paid a $1000 premium going through PuppySpot based on the extensive research I did on how much I would have paid for a goldendoodle. This is outside of the extra $800 travel fee. In the end, I am very happy with the sweet puppy I got but am on the fence if I'd do it again and would be selective in recommending PuppySpot to anyone in the future.

I purchased a dog, too soon after my dog had passed away, to my regret I had to back out of the purchase, puppy spot did a great job refund all the money I spent, I couldn't ask for any better organization.Thank you

This is a great place to work, and everyone is so helpful. I am very appreciative of the help and feel like I am part of a new family. I was a bit unsure at first after reading some reviews, but after careful consideration, I realized that out of millions of customers and over thousands of reviews on the website, there are only less than 90 negative reviews. So, overall, not too bad!

I was quite worried about her lengthy trip across the country, but she arrived on time as planned. At first, she seemed a bit shy and hid in the back of the crate, but after a few treats, she started jumping and playing. She is an amazing dog! I couldn't be happier! Jordan and [name] were very attentive and took the time to answer all of my questions. They worked hard to make me feel comfortable. My puppy has a great temperament and is healthy and happy!

PuppySpot.com was great to use. I worked with a sales representative to purchase my puppy. She gave me her cell phone number and I was able to text any questions that I had in the process. They kept me up to date the whole time and checked in with me throughout. While their app did have glitches, they were quick to respond to my questions over the phone and via email. They've sent step by step instructions on how to care for my puppy and also were able to give me a coupon for a free first Vet appointment. My little puppy has adjusted well to being home and is clearly well cared for as he is only 9 weeks and he's: nearly fully potty trained, a fast learner, and not afraid of strangers.

I bought a Maltipoo puppy when it was 5 weeks old on September 24th for $5234.67. I paid $495 on that day and financed the remaining balance of $4739.67. Bougie was delivered to my home from an undisclosed location on October 27th through Puppy Spot Logistics LLC and My Puppy Cab. Bougie, also known as "***," arrived smelling bad and seemed tired. The cab driver, ***, suggested that I give her a bath. He also mentioned that she had eaten Royal Canine dry kibble and drank water during the trip from the Hayward Airport to my home in Downtown ***. I now doubt the truthfulness of that statement. In the following days, Bougie would drink water but refused to eat Royal Canine, so I bought *** and Beneful. She seemed excited about both, but she vomited shortly after eating. As advised, I gave her Nurtical when I noticed she wasn't eating. By Sunday, October 31st, she was vomiting and had diarrhea. I contacted a vet who recommended trying a *** diet and monitoring her until the morning. However, at 2:30 am on November 1st, I had to rush her to the emergency vet because she was pale, barely breathing, and extremely tired. The vet gave her an IV of glucose and administered sugar subcutaneously. Her glucose levels stabilized, but the vet noticed that she still wasn't fully "alert," although she was responsive. They suggested keeping her for *** hours, but the cost of the vet *** was more than I could afford, so they said they would monitor her for *** hours. When I called to check on her at 12:30 pm today, November 1st, the nurse informed me that she's still sleeping a lot and barely eating. They offered her Royal Canine (which the breeder claims she eats), but she refused it. Then they offered her baby food, which she ate, but only a small amount. According to Puppy Spot, this is the normal stress of adjusting to a new home. However, I believe it is something more serious and I am requesting reimbursement for the thousands of dollars I've spent on hospitalization for a puppy I've had for less than a week.

In April 2021 I bought a female pug from them and in Oct 2021 she died unexpectedly so sad from this, I called puppy spot to tell them they said death not covered under health guarantee no money back without vet describing why she died, I didn't know what to do with her just laying here at home so I called around and took her to faithful companion she was cremated and they made a nice box for her ashes. I found out that this happens with them and like a puppy mill all over the United States so sad she was sons companion don't even know how she died, she had stomach troubles her vet said give her prebiotics, got them from chewy they were nicer and sent us flowers hope this helps if someone is wondering about them

I paid for an english cream labrador retriever from puppy spot. I paid to fly the labrador to me but in the end the company sent my puppy by van.

When I received my puppy she had a purple stomach and her head did not match the breed (small in comparison to body) and as she has grown her body and head do not match nor does her skin color under her fur is black.

Unfortunately I fell for the picture of this dog but the dog I received does not have the temperment nor the breed standard characteristics of a true english labrador.

I feel so sorry for this dog because she is highly destructive (thousands of dollars in damage) and I have had both dogs and cats since I was little.

Very very disappointed and don't see any hope with this dog other than to surrender her.

I recently lost my tow beloved cocker spaniels who I had for 17 years , they passed a month apart from each other in mid fall of 2022. It was and still is devastating. I was looking at pictures of cocker spaniels on line and came across a dog named Preston who looked very sad and did not appear to be cared for well based on his hair growth and ear matts. I clicked on his picture and he was being sold by Puppy Spot. I called to inquire and they gave me some information and they were nice enough about it. The next day I went on the site and Preston was gone. I called PuppySpot and they told me he was in medical quarantine due to possible parvo virus . Iyanna said she would update me in 5 days . She called me in 5 days to say he was fine and medically cleared. I asked for picture's and his weight , which I never received from her , after paying I could no longer reach her and while I was able to text her before she stopped replying. I called in and spoke Michelle and told her I was waiting for pictures and that I thought the dogs wight and age may have been documented incorrectly. She said she would find out, another week went by , no pictures no Michelle. I then spoke to a Rachel and then Erin, By the time I spoke with Erin I was becoming concerned that something was wrong. They finally sent update pictures ,and the pictures that they sent did not appear to be Preston , when I mentioned it she became dismissive. I also told her that if Preston was older than stated I would not care and would take him I just wanted the right and truthful information. They also said that his weight was 25-30 pounds and that he was 6 months old. That is extremally unusual for a 6 moth cocker puppy. She then said information would be passed on and someone would get back to me. heather called me the next morning and said based on my comments, questions and concerns that they decided this process was not right for me and that I would not be getting Preston. I told her this was very unprofessional as I should be allowed to be concerned and ask questions and they should expect it from people who love dogs and are concerned . She said the decision was made by "upper management " she stated they would refund my money. Why not just say to me, I understand you have concerns and I gathered all the information you asked for and I can 100 percent guarantee you the information stated is correct , the answer is because she couldn't not guarantee it. I already loved Preston and when she did this I felt devastated and hurt and still do.

I wish I would have done more research on them prior as well. I agree with all the posts stating scams, puppy mills and just in it for the money. Puppy spot should be ashamed of themselves. Preston was still on the website in the afternoon when I went to check again this evening he was gone. I hope and pray no harm has come to him as his age was stated at 26 weeks but he looked well over a year . I feel very sad and very worried about him .

I am in the market for a puppy and have been doing my research through various companies. I have realized that the mini Australian shepherds, a lot of them are not selling on your site and as they age the price reduces. You seem to have an abundance of them available on your site. I had inquired on one a few weeks ago and realized the travel went up to $700 that is significant and was a bit of a sticker shock but, I've had time to process it and understand inflation of flights... so I got back on your webpage and kept looking, found another puppy I was interested in.. given the cost of the flight increase I thought well maybe I could offer the reduced price instead of waiting for the puppy to age out and then purchase her. I sent and email offering 2k and I'm aware of the additional flight cost as well. I do not need financing as I have the cash available. I got a phone call a few minutes before I had to jump on my 3pm conference call. The woman didn't state her name that i can remember but she was from puppy spot. I let her know i had limited time, she was annoyed and told me she did not accept any offers and i can stop sending emails! prices are what they are! she was very rude and arrogant. I was simply inquiring. I WILL purchase a puppy but not from you. The rudeness of that lady and cold tone has totally turned me off from puppy spot. I have purchased a puppy from you in the past and was looking to stay with you but i do not tolerate being spoken to in that way. she was totally rude and unprofessional. The phone number she called from was [protected]. Maybe you can take some time to review the call and perhaps give that woman some courses on customer training. She just blew a sale from me.

I was frustrated when I tried to get in touch with a person at puppyspot to ask more questions about the puppy I had just paid for but not received yet. I was very upset that once I finally got to someone they couldn't really help me. So I was told a manager would reach out within 24 hours. That didn't happen and I called back. I was not getting anyplace about asking questions and was frustrated with their process. Last year I bought a puppy from puppyspot and everything went extremely well. However things have changed and this is not a company anyone should do business with. The manager was rude, I was frustrated and rather then try to help me she was dismissive and when I explained why I wanted to now cancel she could care less. They just want your money. This company is not the same company I used a year ago. Shame on them, they don't help the new family understand anything and because they made a call to put my puppy on a Dallas flight (I'm in CO, the pup is in MO) when I explained it didn't make sense the manager dismissed me and was rather rude about it. I also said it seems they are only about the money, she didn't deny that. Sad I would have loved the puppy. Now I will tell everyone how bad they have become.

We recently purchased a puppy from PuppySpot. We were told we would get the breeders' information upon our puppies' arrival. She went over how their breeders are screened and how selective they are when adding them to their services. When we received our puppy, I wanted to align the information received with what we were told from PuppySpot. Unfortunately, that was not possible.

As my concerns about what I thought I was getting vs. what I got grew – I called PuppySpot for clarity. The assistant I spoke to was very defensive and kept talking over me. I asked for validation of the checks and balances that PuppySpot did and was told that this was confidential information. I then asked for ANY assurance that could be provided to validate their checks and balances on their puppies sold – again, I was told that everything was confidential.

I was told on this call that PuppySpot had sold roughly 2400 puppies for this specific breeder over the past 13 years. That is about 185 pups annually! And that is only a portion of what this breeder has sold. So, what other means does she use to sell her puppies?

There was very little information available about this breeder online. The people at PuppySpot told us that this breeder has been in business for almost 40 years. However, her website doesn't exist; she is not registered with the BBB and only has 67 followers on her Facebook page. That heightened our concerns about the origin of our new family member and significant purchase.

I was told that a supervisor would call me to discuss my concerns further. When I asked when I could expect the call, there was no specific day or time that she could commit to. I wondered if it would typically be a day, two, a week, or a year? She said possibly 47-72 hours, but no guarantee!

They are happy to take your money but don't expect any information or support afterward.

I wanted to change puppies for the second time because they told me that my puppy would be delivered on November 18th and then sent me an email saying that my puppy would not be delivered until December 1st and I'm paying for delivery so I called and wanted to change my puppy again and she gave me attitude she was more concerned about the Breeders than she was people buying puppies really disappointed I had cash in my hand and everything I want to know what I can do without this manager of yours

I purchased a 6 month goldendoodle from PuppySpot. Was told the dog was socialized, loved walks and trips in the car. What we received was a dog so timid that she bit us while trying to put a collar on. She spent the days hiding in our bushes and when she would come out I could only approach while I was on my belly. We could not get her to walk on leash; even hired a trainer to help. She did bond with our cat but wanted nothing to do with us. We are dog people and was looking forward to adding her to our family. She was very smart, doggy door trained and potty trained in 1 day. We were unable to form any connection with her. For her happiness we gave her to a couple with 2 other dogs. She is happy with the other dogs but has not bonded with the new family either. Still unable to walk her and very timid to touch. It is almost like she had been beaten.

We were so mislead as what this dogs personality is like

First let me start out by saying, I am in LOVE with my new puppy. He just couldn’t possibly be more adorable. That said, I credit the breeder with this and definitely not PuppySpot. From the initial purchase through delivery, and then fighting over vet bill reimbursement, this company has been a nightmare to work with.

First they wouldn’t accept a credit card in my boyfriend’s name (puppy was a gift to me) because the billing address on his account didn’t match the delivery address that we provided for shipment. We explained that they never requested a billing vice delivery address which is why they do not match. That was found acceptable, but they still wanted us to use a new credit card or apply that card to our paypal account and then we could use it. Just illogical. They also wanted to double charge us to hold the puppy vs. hold the puppy, wait until we verified the first charge was removed before making the second charge.

Once we finally get passed this issue, the first representative (Alan) tells me that I needed to download their PuppySpot app and that a puppy manager will contact me to coordinate a date for delivery in Tampa Fl. A few days later, I get a notice via their app informing me that the puppy will be delivered on 15 September in Orlando FL. No prior coordination as promised, just the date and location, like or leave it. When I contact the initial rep (Alan) he tells me that “his guess was Orlando was the earliest and most convenient flight” and that I should reach out via the app to a manager or all the 866 number. So, I contact them in order to have it corrected to the correct city, and I am told that they have been having issues all summer trying to fly animals into FL so they needed to have a centralized meeting location instead which apparently ( I assume to make more money) was Orlando.

We then try to prepare for his arrival (food, size crate, etc. ) and received contradictory information from chatting with a puppy manager (you will be given the crate he arrives in, food starter, etc. ) vs. the app notices which tell you to bring a crate, nutrical, and wet food. What wet food, you don’t know since the app shows the breeder listed a dry brand food only.

So, we drive 2.2 hours to Orlando, they arrive to the meeting point over an hour late (now 8pm and we have a 2 hr. drive home) and we discover this poor puppy had not flown to FL from Indiana which is what we were told our $700 transport fee was for, but rather was driven in a van with approximately 20+ other puppies. He was a matted and stinky wreak but definitely super happy to get out of that cage!

The next day I take him to the vet for his check up and he was very dehydrated, lethargic, and tested positive for the parasite Giardia. The vet treated his dehydration and $415.00 later puppy is sent home with meds, special diet food, and strict restrictions on where he could go and that he could not be around other pets for at least 2 weeks.

I submit a claim the next day (16 Sept) following the “PuppySpot Health Commitment” guidelines which states in part “if within 1-14 days…only requires a copy of an itemized invoice of veterinarian services performed for coverage to be provided”. I received an email requesting that I resend the itemized invoice, which I did on 18 Sept. On Monday, 19 Sept, I attempt to call them 3 times, leaving a call back number since the wait was claimed to be 1 minute but was 20 each time before I left the call back. Finally the 3rd call back feature works and I speak with a young lady who tells me that they require more than just the itemized invoice to process the claim. She tells me that detailed veterinarian notes from the visit is required as written in their terms. I explain to her than she may want to read the company’s policy because that is not required, she continues to insist that it is, so I hang up. I then email them a copy of their own PuppySpot Health Commitment from their website and point out where only the itemized invoice is required. I have yet to get a response, but did email them that I wanted a response prior to wasting more of my time or my vet’s time to obtain unnecessary documentation. My guess after everything so far is that they will not honor their commitment and I will simply be out the $415.00.

I know you need to be careful that you aren’t dealing with puppy mills, but you also need to deal with a company that you can trust to give you the truth and stick to it.

Yes, I have a sweet, darling puppy. But after two months we discovered she has congenital deafness. Likely, one of her parents is also deaf. Paperwork indicated her hearing was fine. Not so. She does not respond to her name or any verbal commands. I’m going to have to hire a dog behavior specialist to train her. PuppySpot will not give me any reimbursement. I love her so much but I didn’t pay their exorbitant fee for a deaf dog. I also was told she would arrive by air with a dog companion but instead she was crated for a long ten hour van trip. Lastly I was told she’d be about 7 lbs. but she’s already over ten lbs. Buyer beware of PuppySpot.

I purchased a puppy ID 706247. He was supposed to be delivered on July 13. Instead, an agent called me to tell me the delivery was canceled because of weather conditions in Chicago. Now, I haven't gotten a date to get the dog. My calls and email don't get responses. So I want a full refund. I don't have the money and I don't have the dog either

I ordered a Cavapoo puppy paid all Total about $ 6,000.00 for him! I paid an extra $1000.00 to have him delivered directly to me. He came from a breeder in Indiana. I noticed immediately that his plastic crate had been damaged. Not to mention what happened to my puppy in shipment! He will be a year old this month June 22, 2022. To this day he is terrified of enclosed crates! He had to have a rough ride from Indiana! Not only that he was supposed to be a Toy size. His largest parent..his Dad / poodle was supposed to be 14 lbs. In photos of the parents they both looked more like medium sized dogs. Seth was the given name that the breeder named him but I changed it to Zander. Zander is now well over 30 lbs.?! I live in a retirement community apartment & the weight limit is 20 lbs. He is very high maintenance/ high strung. Has been a challenge for me! Not an apartment dog at all! I believe that I was mislead to believe he'd be much smaller!

I purchased my puppy last year in September. He finally arrived at the end of October after he was “guaranteed healthy”. He came off the plane looking sickly. He was UNBELIEVABLY thin, borderline emaciated, and basically dehydrated. He had diarrhea from day one. I thought it was because of the long flight and new surroundings. I informed the vet at his 24-48 hour check up. They asked for a stool Sample. Turns out he had Giardia and round worms. I immediately called puppy spot to put in a claim. They told me worms weren’t covered, and I quote, “sorry about the giardia.. at least it’s a good thing that the dog didn’t die”. I’m sorry.. WHAT! She also told me I was out of luck with that too… no refund. Cool- after that cleared up he started developing these horrible wart-like things. The vet said it could be CPV or allergies. We treated for allergies first with Cefpodoxime. It cleared up the bloody, itchy, scabby lesions. Great! Turns out it’s allergies…. To food. But I’ve spent the last year and a half trying every food under the sun from generic foods, to homemade foods, to VERY expensive prescription food. NOTHING HELPS. I’ve spent HUNDREDS OF DOLLARS in vet visits and different foods, supplements, pre & probiotics, etc . The poor dog is MISERABLE more often than not, and thanks to these constant break outs and him trying to get relief but scratching his poor chin raw ON MY COUCH, my BRAND NEW FURNITURE that I bought exactly 1 year ago IS COVERED IN BLOOD AND DESTROYED. I can barely even walk him due to the painful open Sores on his paws. These allergies are also causing chronic ear infections and irritated, crusty, red eyes. I’m really just worried about my baby tho. I can’t stand to see him so miserable and sickly from GENETIC ALLERGIES. Because he’s been so ill from the time he came home to me (at about 16 weeks) the vet thinks that the vet papers that were signed off on before his flight to me, were basically just signed without an inspection of the puppy. There’s no way he came home to me with roundworms and giardia, and severe Allergies unbeknownst to a professional who cleared him. This is absurd and insanely costly. I’m a single mom of 3 teenagers living in one of the highest cost of living states on the east coast. Now the brunt of my paychecks go to caring for a dog who is perpetually ill and being treated with antibiotics CONSTANTLY bc we can not find other relief for him. That I’m itself can cause a whole host of other issues. Don’t even get me started with the fact that he can’t seem to gain weight and his ribs are always showing. This is a Great Dane. He shouldn’t be battling these health problems- giant breeds have enough issues on their own. It’s heartbreaking. Something needs to be done or I will contact a lawyer and the news channels, and take this to social media.. we’ve all seen the power of social

Media.

I truly thought I was happy with my experience with PuppySpot until we got our little guy home about a week after receiving him, we noticed he was constantly throwing up which we knew was not normal. I immediately reached out to PuppySpot on two different occasions and informed them that he was throwing up all the time and my vet said he had giardia and we was treating him for that so we thought maybe the throwing up was coming from there. It continued for weeks we were in/out the vet which was getting a bit costly especially for a puppy that we only had for a few weeks now. Eventually after dealing with this for 11 weeks out baby stopped eating once again, we were back at the vet’s office the vet ran test and we waited for an answer unfortunately over night with constant throwing up, getting weak and very lethargic we took him right back the next morning to the vet and he died. We only had him 11 weeks and he was only 24 weeks. It was very traumatic and heartbreaking. We paid 5K for a puppy we no longer have. I went through PuppySpot because of the Good Morning America interview but realized I made a horrible mistake; I should have located my own breeder that I can talk to and go see the puppy in person. When his Necropsy report came back it confirmed what we knew, we received a sick puppy (poor baby). I will never purchase a puppy like this again I will ensure everything I do is face to face. This was not a good experience; I financed my puppy and now I’m paying for a puppy we no longer have.

I inquired about a puppy in January 2022 but was not comfortable buying a puppy without seeing where it came from and decided against using the service. Sense that time I can not get them to leave me along. Every email I select unsubscribe and have even called them twice as of March but they won’t stop bothering me. Be warned that if they get Your information they will stalk you forever trying to get your money! I just want them to leave me alone!

My dog has died, and suffered since 8 months old. Puppyspot was notified and refused to do anything about it.

This was a horrific extremely devasting experience. These people use lies & puppy mills to provide low-quality, unhealthy puppies.

My French Bulldog puppy came to me looking very suspicious of people at first, timid and lacking connectivity. It cost over $5500.00 dollars. He arrived by transport from Missouri with a shoddy driver. During the purchase, I requested contact with Breeder and to see my puppies environment but videos were given, obviously staged, since then I have found the breeders online who have been cited for offenses against the animals well being and are pet store breeders at best, puppy mill breeders at the worst.

Long story short, my puppy was diagnosed with hystiosarcoma at 8 months old and I was told he had 3-4 months to live. I was in denial, reached out to PuppySpot and they did absolutely nothing to reimburse me for purchase, just saying "send him back" who sends a sick puppy back, that you have fallen in love with. One year later last week Marvin died. He had 20 + seizures that wouldn't stop and he was diagnosed as brain-damaged.

The breeders who I later found out were sited for giving improper innoculations and for other offenses. Puppy Mill

PuppySpot is a puppy mill. It does not vet the breeders. My first bad experience was when I placed a deposit with a breeder within my own state for a female labradoodle puppy. The breeder informed me the puppies were due mid to late January. She sent me a form to sign that contained blanks in areas of sex of dog and date of delivery of puppy. I contacted the breeder, of course via email, and stated that the form would have to be complete for me to sign. All of this took more than a week. When the completed from finally arrived in my inbox, it stated that every day after February 17 (the puppies had not been born yet) that the puppy remained with the breeder, I would have to pay a fee of $25 per day for the puppy to remain with it's mother until it was 8 weeks old. I wouldn't have consider removing a puppy from it's mother before 8 weeks. I contacted PuppySpot to complain and demand a refund of my deposit and this was very difficult to achieve.
I made a deposit on another Labradoodle which was from out-of-state. There were so many delays that my puppy was 4 months and 2 days old before I got her. She was extremely skinny (the breeder had only been feeding her once a day according to the instructions from the breeder). My puppy was also terrified of everything and is still terrified of men. I had to hire a personal trainer at the cost of $125 per session to help me with her fears, but she has never overcome her fear of men. My trainer said she had probably been abused by a man or men before I got her. As my puppy grew people would comment on what a pretty Poodle I had. I had a DNA test done with Wisdom Panel at a cost of $100 and the results showed: 79% Medium and Standard Poodle, 10% Labrador, 10% Toy and Miniature Poodle, and 1% Lou Chen. According to the report she had a grandparent that was a Labradoodle. I sent the report to PuppySpot and they refused to do anything.