PuppySpot Group’s earns a 1.6-star rating from 94 reviews, showing that the majority of new pet owners are dissatisfied with puppy adoption experience.
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Scam and cheating
Well I'm sure they do have puppies from mills on there site. If you look close at some of the pictures under Chihuahuas you will see cages, kennels & the person dirty finger nails holding this cute little Chihuahua puppy. I myself am a breeder and had listed a few of my puppies here... they do get the traffic and do sell a lot of puppies her and get a high...
Read full review of PuppySpot Group and 8 commentsTerrible company
My niece called this outfit today. I have owned and bred dogs for over 50 years and advised her to talk to the breeder directly before purchasing a dog via this website. They don't care what kind of home the dog is going to, they did not screen her at all, I think they are brokers for puppy mill puppies. There is no concern for where the dog is going, and they make it difficult to speak directly to the breeder. Think long and hard before you utilize these folks.
The complaint has been investigated and resolved to the customer’s satisfaction.
Made me sad and angry
This puppy mill via the web makes me so sad and angry! When will people wake up and realize that for every healthy, cute little pup they 'order' there are two or three or more who were sick and ill treated and didn't 'make it'? What if we started selling children like this? Would that be tolerated?
There should be more at stake for both company and potential owner than just clicking a .com or dialing a 1-800 number to receive a LIVING CREATURE!
The complaint has been investigated and resolved to the customer’s satisfaction.
Only a fool with too much money (or too much credit-no money) would buy a puppy, site unseen, just from an internet ad. Just read all the stuff on this site and others like it having to do with puppy hawkers and you'll get a real sense of what a huge scam this has become.
Wonderful company
My dad purchased a miniature dachshund named George the week before Christmas from Buypuppiesdirect.com. My mom couldn’t be happier! We all love George. My mom changed his name to Teeco. He is a very well accepted new member of the family. I just want to say how wonderful the company is, they took care of everything. He is a healthy, happy boy and we LOVE him!
The complaint has been investigated and resolved to the customer’s satisfaction.
i was supposed to get a cheap pet, instead i found out, was a complete spam, was supposed to get back 1, 894.00, no puppy, would not not not not not refund back my money! do not go to this company!
Terrible mistake
I too almost made the mistake of buying a puppy from this site and I'm glad I did some researching and realized that this is not the best way to adopt/buy a puppy. When I contacted the company with some questions about a particular breed I was interested in, they sent me an email with paperwork for credit card authorization! I hadn't even gotten my questions answered and they were already pressuring me to get my paperwork submitted to them. They have little invested in the welfare of the puppy and alot invested in making a profit. Even though the breeder was located in the same area as I was living in, they would not allow me to meet or see the puppies in person before commiting to buying one. It is very important that when you buy a puppy you are able to see the breeding facilities, the dame and the sire, and to see the litter. Anyone who denies you from being able to meet with the breeder brings up a red flag. I am fortunate now to have found a breeder who is honest and is not out to make a profit, and she is also against this site. She is looking out for the welfare of her pups and makes sure that potential puppy parents have the means (time and love) to provide for the puppy. She has also educated me about certification APR, AKC etc.. and have provided reading material. In my opinion, that is what a breeder should be willing to do, which is provide you with all the answers to the questions you have about the puppy you are purchasing. Buying a puppy is afterall an emotional, financial, and mental commitment and you deserve to be well-informed in all aspects. Buypuppiesdirect.com was pushy and tried to sell their puppies to whoever they can, above all else they are looking to make a profit and thus I agree with the first review that they are the ringleaders of puppymills. I was very apprehensive about buying a puppy from this site and Im glad that I trusted my instincts and declined to do business with them.
The complaint has been investigated and resolved to the customer’s satisfaction.
They sent me a sick dog!
I was sent a vomiting and dehydrated dog that had parasites in her stool. Within 24 hours we were in the ER with her spending hundreds and hundreds of dollars. The customer service reps tried to blame me for neglecting her medical needs and refused to help us pay the bill.
Read full review of PuppySpot Group and 5 commentsPuppySpot Group Reviews 0
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PuppySpot Group Contacts
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PuppySpot Group phone numbers+1 (954) 389-0100+1 (954) 389-0100Click up if you have successfully reached PuppySpot Group by calling +1 (954) 389-0100 phone number 0 0 users reported that they have successfully reached PuppySpot Group by calling +1 (954) 389-0100 phone number Click down if you have unsuccessfully reached PuppySpot Group by calling +1 (954) 389-0100 phone number 0 0 users reported that they have UNsuccessfully reached PuppySpot Group by calling +1 (954) 389-0100 phone number+1 (866) 306-6064+1 (866) 306-6064Click up if you have successfully reached PuppySpot Group by calling +1 (866) 306-6064 phone number 0 0 users reported that they have successfully reached PuppySpot Group by calling +1 (866) 306-6064 phone number Click down if you have unsuccessfully reached PuppySpot Group by calling +1 (866) 306-6064 phone number 0 0 users reported that they have UNsuccessfully reached PuppySpot Group by calling +1 (866) 306-6064 phone number+1 (888) 671-0518+1 (888) 671-0518Click up if you have successfully reached PuppySpot Group by calling +1 (888) 671-0518 phone number 0 0 users reported that they have successfully reached PuppySpot Group by calling +1 (888) 671-0518 phone number Click down if you have unsuccessfully reached PuppySpot Group by calling +1 (888) 671-0518 phone number 0 0 users reported that they have UNsuccessfully reached PuppySpot Group by calling +1 (888) 671-0518 phone number
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PuppySpot Group emailscustomercare@puppyspot.com100%Confidence score: 100%Supportpress@puppyspot.com88%Confidence score: 88%communicationhelp@puppyspot.com84%Confidence score: 84%supportdonotsellca@puppyspot.com77%Confidence score: 77%deletemypsdata@puppyspot.com76%Confidence score: 76%
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PuppySpot Group address12233 SW 55TH Street, Suite 811, Cooper City, Florida, 33330, United States
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 12, 2024 - View all PuppySpot Group contacts
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Please go to a few local shelters. Look into the eyes of the dogs who are condemned to die because there is no-one to love them. Notice how many are purebreds. Next go to petfinders.com and search for whatever it is you've been breeding for over 50 years. There are a lot, huh? They're all in shelters or rescues. Please consider having your dogs spayed and neutered. Your keeping 7 new puppies a year from the population could mean 7 shelter dogs find homes. I know 7 a year doesn't seem like a lot, but it adds up. If 10 Backyard Breeders each have 7 pups a year, guess what? That's 70 dogs. Just something to think about.