CB Medical Services and Facilities Quest Diagnostics rudeness from technician, results take too long

Quest Diagnostics review: rudeness from technician, results take too long 5

jrprusak of Fairbanks, US

Oct 20, 2014 3:41 pm EDT

Resolved

Featured review

NEVER AGAIN, rudeness and lack of interest on the part of the technician, poor blood draw, would not let me know past lab results, even though they were in the computer. Contacting office nobody answers the phones in Fairbanks or Anchorage.. Will not post lab results going on 12 days now and I have had my doctor appointments with no lab results fro m Quest.

I am signed up on the Quest portal and still they will not post my results after 2 phone calls and 3 email requests. I never had any lab issues like this in Fairbanks Alaska with the Tanana Clinic or hospital labs. I will have new labs done at the hospital in Fairbanks.

I will not pay Quest bill for the past labs due to not getting results.

If you are sick and in need of labs in Fairbanks Alaska, DO NOT USE QUEST DIAGNOSTICS...

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

5 comments

Add a comment

Grover Tall

1 comments

Grover Tall of US

Aug 20, 2018 5:20 pm EDT

I was sent to quest for blood work. The technician hit the nerve and refused to withdrawal the needle until she finished drawing blood, ignoring my complaints about the pain from the needle insertion . I asked to remove the needle immediately, it was obvious that she hit the nerve .

JAW1

1 comments

JAW1 of US

Sep 10, 2018 9:01 am EDT

Verified customer

While driving home this evening, driver of vehicle #30565 made a left hand turn from the right lane cutting me off. This was on Corkscrew Rd in Estero FL getting on to Rt 75 North.

Kari Swoverland

1 comments

Kari Swoverland of US

Oct 15, 2018 12:46 pm EDT

I have to use Quest monthly to get my medications refilled and my insurance requires me to go there. There is only ever 1 employee and always over an hour wait. Why?
No matter what time of day or how many people are sitting inghe waiting area.
The employees are not customer friendly and could use some training in that area.

Andrea Squire

1 comments

Andrea Squire of US

Oct 15, 2018 2:53 pm EDT

Its Saturday Sept 15 just received an unauthorized pay withdrawal on my Visa Debit card. I will be reaching out to the local Quest office who performed this act..Also reporting to BBB & local news if this isn't cleared up asap.

Tammy Sims-Saenz

1 comments

Tammy Sims-Saenz of US

Nov 04, 2018 8:51 am EST

They want me to call Medical Transportation to tell them that they need contact them to re-register . Both companies are telling me the same thing. Now, I'm stuck in the middle. I need help. I have no other way to get there. Is there any way you can resolve this issue?

Quest Diagnostics - False billing - scam! 12

Resolved

Quest Diagnostics - Illegal balance billing 46

Resolved

Quest Diagnostics - Pediatric blood draw 4

Resolved

Quest Diagnostics - Fraudulent billing 8

Resolved

Quest Diagnostics - Overbilling uninsured 11

Resolved

Quest Diagnostics - Blood draw

Quest Diagnostics - Billing

Quest Diagnostics - billing charge that I have no record of from quest diagnostics lab

Quest Diagnostics - phone call

Quest Diagnostics - Covid-19 test result

View all Quest Diagnostics reviews and complaints

Quest Diagnostics Contacts

Quest Diagnostics phone numbers

+1 (866) 930-3718
+1 (866) 930-3718

Click up if you have successfully reached Quest Diagnostics by calling +1 (866) 930-3718 phone number 0 0 users reported that they have successfully reached Quest Diagnostics by calling +1 (866) 930-3718 phone number Click down if you have unsuccessfully reached Quest Diagnostics by calling +1 (866) 930-3718 phone number 0 0 users reported that they have UNsuccessfully reached Quest Diagnostics by calling +1 (866) 930-3718 phone number

Canada

+1 (973) 520-2700
+1 (973) 520-2700

Click up if you have successfully reached Quest Diagnostics by calling +1 (973) 520-2700 phone number 0 0 users reported that they have successfully reached Quest Diagnostics by calling +1 (973) 520-2700 phone number Click down if you have unsuccessfully reached Quest Diagnostics by calling +1 (973) 520-2700 phone number 0 0 users reported that they have UNsuccessfully reached Quest Diagnostics by calling +1 (973) 520-2700 phone number

Head Office

+1 (800) 877-7004
+1 (800) 877-7004

Click up if you have successfully reached Quest Diagnostics by calling +1 (800) 877-7004 phone number 0 0 users reported that they have successfully reached Quest Diagnostics by calling +1 (800) 877-7004 phone number Click down if you have unsuccessfully reached Quest Diagnostics by calling +1 (800) 877-7004 phone number 0 0 users reported that they have UNsuccessfully reached Quest Diagnostics by calling +1 (800) 877-7004 phone number

Clinical Trials

+1 (800) 877-7484
+1 (800) 877-7484

Click up if you have successfully reached Quest Diagnostics by calling +1 (800) 877-7484 phone number 0 0 users reported that they have successfully reached Quest Diagnostics by calling +1 (800) 877-7484 phone number Click down if you have unsuccessfully reached Quest Diagnostics by calling +1 (800) 877-7484 phone number 0 0 users reported that they have UNsuccessfully reached Quest Diagnostics by calling +1 (800) 877-7484 phone number

Employer Solutions

+1 (800) 426-4702
+1 (800) 426-4702

Click up if you have successfully reached Quest Diagnostics by calling +1 (800) 426-4702 phone number 0 0 users reported that they have successfully reached Quest Diagnostics by calling +1 (800) 426-4702 phone number Click down if you have unsuccessfully reached Quest Diagnostics by calling +1 (800) 426-4702 phone number 0 0 users reported that they have UNsuccessfully reached Quest Diagnostics by calling +1 (800) 426-4702 phone number

Nichols Institute, San Juan Capistrano

+1 (800) 421-7110
+1 (800) 421-7110

Click up if you have successfully reached Quest Diagnostics by calling +1 (800) 421-7110 phone number 0 0 users reported that they have successfully reached Quest Diagnostics by calling +1 (800) 421-7110 phone number Click down if you have unsuccessfully reached Quest Diagnostics by calling +1 (800) 421-7110 phone number 0 0 users reported that they have UNsuccessfully reached Quest Diagnostics by calling +1 (800) 421-7110 phone number

Nichols Institute, Valencia

+1 (800) 336-3718
+1 (800) 336-3718

Click up if you have successfully reached Quest Diagnostics by calling +1 (800) 336-3718 phone number 0 0 users reported that they have successfully reached Quest Diagnostics by calling +1 (800) 336-3718 phone number Click down if you have unsuccessfully reached Quest Diagnostics by calling +1 (800) 336-3718 phone number 0 0 users reported that they have UNsuccessfully reached Quest Diagnostics by calling +1 (800) 336-3718 phone number

Nichols Institute, Chantilly

More phone numbers

Quest Diagnostics emails

myquestsupport@questdiagnostics.com

100%
Confidence score: 100%

Support

Quest Diagnostics address

500 Plaza Drive, Secaucus, California, 07094, United States

Quest Diagnostics social media
Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Nov 20, 2024