QuickHealth.Care’s earns a 3.4-star rating from 24 reviews, showing that the majority of patients are somewhat satisfied with healthcare services.
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Description of Complaint: I purchased a health insurance policy from Q health through the health coverage exchange
Description of Complaint: I purchased a health insurance policy from Q health through the health coverage exchange. I paid for 3 months of coverage in advance for a total of $1,358.59. I canceled the policy on Jun 22, before it was scheduled to take effect on July 1 of this year. I have now called over 6 times to try and get information about a refund. I was initially told it would be processed within 4-6 weeks, it has now been over 7 weeks. When I called again this morning, I was initially told that they had issues crediting my card supplier, when I asked to speak to someone who could explain the issue to me in more detail, I was put on hold for over 30 minutes. I then called back and was told that they had a 'glitch' in their system that has caused a delay in processing refunds and that hopefully my refund will be processed before the end of next week. I have no faith in this company or the fact that they will refund my money. I am also past the window to seek support from my credit card company and so this is the only way that I can get help resolving this matter.
This complaint has been resolved automatically due to user's inactivity.
Thank you for taking the time to share your experience. We are disappointed that your interaction with our team was not up to our high standards. We would like to ensure that your issues have been addressed. Can you please contact us with additional information so we can remedy this immediately?
The QuickHealth Customer Service Team
info@quickhealth.care
QuickHealth.Care Reviews 0
About QuickHealth.Care
QuickHealth.Care takes pride in its extensive range of healthcare services, which range from general healthcare consultations to specialist care across different fields, including Cardiology, Dermatology, Gynecology, Pediatrics, Oncology, and more. At QuickHealth.Care, users can access quality healthcare services without the need to physically visit the hospital. The platform leverages technology to offer a virtual healthcare experience through video and telephone consultations, making healthcare accessible and convenient for everyone.
One unique feature of QuickHealth.Care is the flexibility in its payment plans. The platform offers a range of pricing options to choose from, including subscription-based plans, pay-per-consultation, and insurance plans. This flexibility makes it easier for users to choose a plan that aligns with their budget and medical needs.
The QuickHealth.Care team is made up of experienced and certified medical practitioners who are dedicated to providing excellent care to patients. The platform is designed to ensure that users receive personalized medical advice and services that address their specific medical needs. Users can rest assured that they are receiving quality healthcare services, as the healthcare practitioners on QuickHealth.Care are carefully vetted and screened to ensure their medical expertise and professionalism.
Overall, QuickHealth.Care is a reliable, innovative, and accessible healthcare platform that redefines the way healthcare services are accessed and delivered. With its user-oriented approach, advanced technology, and dedicated team of medical experts, QuickHealth.Care aims to make quality healthcare services accessible and affordable for everyone.
Overview of QuickHealth.Care complaint handling
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QuickHealth.Care Contacts
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QuickHealth.Care phone numbers+1 (866) 535-5238+1 (866) 535-5238Click up if you have successfully reached QuickHealth.Care by calling +1 (866) 535-5238 phone number 1 1 users reported that they have successfully reached QuickHealth.Care by calling +1 (866) 535-5238 phone number Click down if you have unsuccessfully reached QuickHealth.Care by calling +1 (866) 535-5238 phone number 4 4 users reported that they have UNsuccessfully reached QuickHealth.Care by calling +1 (866) 535-5238 phone number
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QuickHealth.Care emailsinfo@quickhealth.care
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QuickHealth.Care address1209 Orange Street, Wilmington, Delaware, 19801, United States
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QuickHealth.Care social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJan 13, 2025 - View all QuickHealth.Care contacts
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I signed up 3/2023 prepaid my Policy up until 8/2024. They switched my Policy 1/2024 w/o me knowing ,stating it was the same coverage….it wasn’t. So I finally got it cancelled. They said it was cancelled 12/31/2023. So why haven’t they refunded me my money since I have no insurance with them?
Called and cancelled insurance as we moved to join on my husbands insurance through employment. Called to cancel in September 2022, but this amount $7905.87 is taken anyway from my husbands credit card. Called frequently many times now this number +[protected] is no longer connecting. Be aware.