Rainbow Shops
Reviews and Complaints

I came in as I regularly do, and I've never seen these 2 girls who were snickering as I walked up. One said she was a manager. When walking up she said something to the other girl and they started laughing at me.
So when I go to counter, I said I have some clothes in the back and I want to purchase these newly selected and the held clothes. And immediately the no manager said we aren't allowed to hold past the day, I said a manager said I could come get them, she continues to argue. So I left the pile of clothes and said you really shouldn't argue with customers losing the companies customers! And left the store

I shopped in rainbow on june/14/2019 I found a shirt on a clearance rack I asked the manager on duty if she knew how much it cost due to their being not tag on it she said if there is no tag then I can not sale it I asked her if she can look the product up by the style or rn number she said no she needs the tag I called a different location they could not look the item out with out the tag so the manager called the location to see if I called them but could not call them to help me with the product she also ask if she can send them a picture oof the shirt to see if they had it but when I the customer asked her if their was a different way to find the item she told me know I told her that she's rude and I need her name and employee number she refused to give it me and told me to look on line I am a repeated customer at rainbow and I live near by but I will never be a customer at that location and I will tell friends and family how I was treated to

Let me first off start by saying I'm a regular customer of both stores in Little Rock Arkansas. I had just left the store on Shackleford and proceeded to the West Markham location for a particular design of earrings.
As, I walk the the store a host of employees where gathered around the cash register around 3:23 pm
May 31, 2019. I observed the employee in the blue dresss making a mockery out of the items that are sent to the store. I was not greeted upon entry. As, I walked directly towards employee to look for earrings.
While looking for earrings the same employee in the blue dress stated, " is someone behind me because y'all know these people be stealing and it's the pretty ones that look like they have money." I was very offended because I was the only one in that area and I've never stolen anything in my life. This hurts deeply because this one of my favorite stores and unfortunately it's unlikely that I'll be returning.

Governors Square; Eastern Blvd Montgomery Al
Manager Mariam is very rude. Talks on the business phone her whole shift. Let her friend come in and work to help before inventory even though she was not hired- VERY UNETHICAL AND ILLEGAL. Did not approve of anyone's days off even if they informed her in advance. Shifts 10a.m-4p.m & 4p.m-9p.m did not get breaks she claimed the only way associates can get breaks if they have been there the whole day. Fired associates just because she did not like them and when she fired she did not inform them never text or call the person back. Gives out discounts to everyone she knows.

I will not return or ever spend my hard earned money at this Rainbow. The manager is very, very rude and unprofessional. I went to purchase a white blouse. I needed help finding it at another Rainbow. The manager seemed very bothered by my request. And proceeded to whisper to the sales associate on the phone assisting me. The sales associate located the blouse at the Yadkin road store. I don't believe in spending my money in a business to get rude, unprofessional service. I to work retail and understand the importance of A-1 service. I already called and filed a verbal complaint twice. I'm sick of the toxic treatment at Rainbow stores.

I brought gold edition for my birthday but later on I uninstalled the game as it kept on glitching but then I reinstalled it because I wanted to start playing again and now I have no gold edition access for rainbow so I only have season 1 characters but I keep putting the 25 digit code in my Xbox but it is not allowing it so I was wondering if you could help sort it out for me, thank you

I purchased 2 tops from the rainbow store on 38th post road in indianapolis, Indiana...on Thursday May 2nd 2019...I returned to the store on Saturday on May 4th to return tops ...I was told by an associate that I couldn't receive my money back due to rainbow not having funds to give back to me. I said ok...ill come back...i then returned Monday..may 6th I was not greeted well by associate...she was on the phone making a personal call she rudely asked how she could help...I explained to the associate I came in Saturday to return the two tops that were tagged and I supplied the associate with the receipt...Then i was told quote " you taking all my money" next time don't come this early..imma give it to u this time..next time you will have too wait...i took my money and just left...im frustrated I'll never shop at that rainbow again...the workers are rude and ghetto and never pleasant...never again...Something really needs to b done bout that store...new management new workers it's awful...Thanks Melissa Grimes [protected]

On 4/24/19 my order was placed money taken out of my account I received a order number tracking number stating it was going to be delivered 4/25/19. I check tracking number changed to 4/29/19 Monday today. I checked today now it changed to 5/1/19. I called customer representative I stated I want order cancelled she refused. I stated going on my trip needed items this morning. There isn't a need for the dresses because I was going to where them on my trip refused I was hung up on. Told get someone pick them up

My manager and I started out great but as she started to hire people I did not agree upon who were constantly calling in or has many restrictions, her best friend (third key manager) for example who she is contemplating being roommates with whom is also the niece of another employee that works at the same store has many restrictions amongst many other concerns. I made a statement that it was not smart and I also informed our DM and every since things have started to change within our personal and work relationship. She has been very rude and overlooking of my availability, scheduling me and other employees when not available. I just want to be treated fairly and taught the things I need to learn which I had to learn on my own because she was not an attentive manager so I bumped my head a couple times within my position because I was not shown some things I should have been told by my boss. Soladia Gonzalez store manager of 1105 indianapolis Indiana. I would like help resolving this manner.

Went shopping with my grand daughter there, she had a 10% off couponon her cell phone which she couldnt get to load. She asked the girl waiting on us about the coupon with no help from her she said she didnt know anything about coupons, so we couldnt use it. I spent over $100.00 and WILL NOT EVER go shopping there again. We were at 196 Penn Mart Shopping Center New Castle, Delaware 19720. Very rude and very unprofessional. Now I know why they are never busy.Thank you for your time!

I made an order with Rainbow shops November 2018. Order. #[protected]-001.
When I received the order in December there were 2 items listed that was missing. The missing items are
A pair of criss cross heels San (wine color)
Store sku/location 0025897612/GF-H2-E4
Online ID/Online Sku [protected]
[protected]

A pair of denim (light wash color)
Store sku [protected] CJ-E2-E4
Online ID/Online Ski [protected]
[protected]
These items were listed on the invoice but they were not in the package.

The order # is [protected] so I can get an invoice please thanks in advance. It was shipped on 12/8/2018 4:39 pm. And the tracking # is [protected]. Am not finding the order in my account. So can you kindling please check it out so I can get my good what I have order. The items where CROCHET TRIM COLD SHOULDER TOP LARGE PINK, COLD SHOULDER SWEATER LARGE MUSTARD, SEQUIN QUILTED BACKPACK BLACK, WAX PUSH UP RAW HEM SKINNY JEANS 13 MEDIUM WASH, TWILL CARGO JOGGERS XLARGE OLIVE AND HIGHWAY ELASTIC WAIST DISTRESSED JEANS XLARGE MEDIUM WASH