Rainbow Shops’s earns a 1.3-star rating from 154 reviews, showing that the majority of customers are dissatisfied with purchases.
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double breasted it's a 1 piece pants suit
I brought item up to register. I brought to the attention of the cashier that the item had a button missing but it was in a inconspicuous spot so I still wanted to purchase it. The mgr. took 10% off. I asked if I was still allowed to return it if upon further inspection, I find. more defects. She told me yes. Then AFTER taking my money did she inform me...
Read full review of Rainbow Shops and 1 commentretail clerks
I am submitting a complaint against your cashiers/clerks that were working Sunday evening, Nov 17th. They were very rude and should not be in retail. When customers would walk away from them, they would make smart remarks so the customer would hear them. I witnessed this 3 times.They made you very uncomfortable to shop in the store. They had absolutely no...
Read full review of Rainbow ShopsI would like return some items that don't fit. I would like my money back.
Hello, my name is Taffanny Eigner. I am emailing rainbows because I was cleaning up and may have throw away my receipts. I want a company of my receipts with the barcode number so I can return some items please. The first order number is [protected]. The second order number is [protected]. My email address is [protected]@yahoo.com. My phone number is [protected]. Thank You.
shirt I bought
I bought a black shirt with bell sleeves for $4.99 because I liked it. I always wash everything first but I didn't notice the horrible oil smell it had. I washed it 3x and couldn't get it out. I bought other ones before just like it and they smelled just fine. Unfortunately if I had smelled it first I could have taken it back. I just threw my money out the window because I had to throw it out.
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horrible service
I wasn't going to write normally I come into this particular location and always have help when I'm shopping for any event I'm going to but It really pissed me off that no one paid me no mind they was to busy getting there makeup done and taking videos for social media I will never be coming to this location again hopefully they get a better staff this happened around 230 3 today 10/25/2019
Read full review of Rainbow Shopscashier
I shopped for the first time at the Rainbow Store in Oglethorpe Mall, Savannah, Ga. I found a special color shoes I had been looking for and passed the information along to friends. When I went to check out, the cashier 1878MN was on a personal phone call. She never acknowledged me, never even as much as put the phone down to take my money and never thanked...
Read full review of Rainbow Shopsmy manager
My name is Nicole and I work at rainbow plus I like working there but I have 2 kids and I'm a single mom I do things with my kids so there days I need off to do those things with my kids and she won't let me and she won't let my spend thanksgiving with my kids any of my retail jobs I had I worked at 6 to close cause they were home spending thanksgiving with there family and I can't she won't let me I'm not allowed to take my kids anywhere on the weekends my kids have sports I can't go to them she won't let me parent night I can't go she won't let me I'm the only parent they have I have no one never had a problem with a job before this is not right and Black Friday is my birthday and I want to go out to dinner with my kids and my boyfriend she is not ruining my birthday with my kids not right thank u Nicole
It’s not her fault your a single parent. You mentioned you had a boyfriend well since you a package deal have him help you
rude manager
9/26/2019 11:42 Operator: 9796TL Store manager was extremely rude, lazy leaning over the counter basically doing nothing! Had an dispute about whether my payment was debit or credit, I selected credit but took too long to tell her it was credit & she rolled her eyes and said "well what is it gonna be" with an attitude! My sister was next in line she had a...
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a manager
I'm a customer and I was in rainbow one of the employees said there working on thanksgiving and she has kids I asked her if she had kids she said yes that's not right she needs to be home with her kids I don't even shop on thanksgiving cause i'm home with my kids she can't even spend time with her kids or boyfriend that is not right when her kids want to...
Read full review of Rainbow Shops and 4 comments
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return
I saw a shirt online, brought it and then purchased the same shirt but in a different color in the store. I went to return the product and was told that I couldn't because it was considered a bodywear. The shirt has 2 snaps at the bottom and sheer sleeves. I did not wear it, tag is still attached and I have my receipt. It has not be 7 days since I purchased...
crappy customer service
The clothes may not be the best quailty but it's affordable, but I do expect the customer service to be top knotch quality! I've gone to 2 locations and neither store was professional or kind! I went to store 00486 and operator 3016TB; she didn't seem to be in the best space that day which explains her "I hate this job and the people that come in thi...
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digital content
My gamer tag is : DoubbleZZ
And I play on xbox I bought the safari bundle from the rainbow digital Content store and after buying it, it never gave it me so I paid the money for the safari bundle and I didn't get it I know I bought it as it is no longer available in the digital content store and it hasn't gave me any gun skins from the safari so if you could do something I would very much appreciate it
Thank you
The complaint has been investigated and resolved to the customer's satisfaction.
We are sorry that you are having an issue. We are a Women's and Children's apparel company. You may want to look for the correct profile so you can be heard.
Thank you
customer service
I visited this Rainbow location on Saturday, August 25, 2019, around 6:30pm. I am 8 months pregnant and had been in the store for an half hour searching for something to wear to my babyshower which was the following day. I picked out several garments to try on and asked a manager/ employee on schedule that day could I use the fitting room and she told me no...
management
Workers aren't being given there breaks and days that they say they are unavailable for they are being scheduled to work on those days. For instance Sunday is a day alot of people say they want to worship this request is being disregarded. Workers aren't happy thus leads to the high turnover. Management is very poor. Workers have to put there phones away I...
Read full review of Rainbow Shopsclothing sold that was defective and customer service was nasty, condescending and cruel
I recently bought 2 pairs of pants and 6 bras from rainbow shop online. I was having health issues so, I washed my bras to put them away because I've never, ever had issue buying bras from them before. I was headed for a doc apt and grabbed a new bra, it wouldn't even fit around my sides to close. The tag said 38c, but it fit like a 32 c. I then tried all of them, 4 of the 6 had this issue.
I called cust service and spoke w Morgan about it. She really offered no help, so I asked for her manager. Sharon kept cutting me off, she was vicious, mean, condescending, spoke to me like I was a two year old. I was told that they could not refund or return because they were bras. I kept telling her they were labeled wrong, that I spent 50 dollars on items I can't use, I was told to give them to family; I stated I had none and she replied, and I'm paraphrasing, I dont care what you do. I kept telling her she was nasty, cutting me off, condescending and so she doubled down on all of it. I make 800 dollars a month on disability, so, 50 bucks is a lot of money gone to waste and I still need bras.
I love your plus size clothing, especially when they go on sale. I frequently order them online. I also love your shoes, they have great original style. But one comment I would like to make is a lot of them have such high heels. I am on the taller side. I actually have not bought many of the sandals I would have if the heels where shorter. Is there anyway you can tell the manufactures, especially ROUGE, that I love their shoes, but if they could make them with a shorter heel.
Thank you frequent online shopper.
I love your plus size clothing, especially when they go on sale. I frequently order them online. I also love your shoes, they have great original style. But one comment I would like to make is a lot of them have such high heels. I am on the taller side. I actually have not bought many of the sandals I would have if the heels where shorter. Is there anyway you can tell the manufactures, especially ROUGE, that I love their shoes, but if they could make them with a shorter heel.
Thank you frequent online shopper.
a shipment of 23 items
An order was place on the 28th June. It was said to be shipped the day after and delivered on the 4th July. To date the order was never received. Tracking number is [protected]. The shipment was to be deliver to Sandra Dick c/o Verbina Joseph. Please advise what action can be taken or compensation would be given. I just want my items. Thanks
the amount I paid for a dress was not fully credited to my account.
I returned a dress because it was a poor fit on August 11, 2019. I was not credited the full amount of the purchase. Granted it was only $.60 but the reason for not crediting my account was that it was TAX FREE WEEK. I was credited $9.97 but I paid $10.57. I believe I should have been credited what I paid for the dress since it was prior to it being TAX...
Read full review of Rainbow Shopsthe spanish lady that worked there
My son went to return a dress at this particular location on wed aug 7th at 12 noon. The spanish lady that was there said she was the manager there but would not give me her name. I find that odd cause i was going to put a complaint about her. I had gotton a dress and my receipt was only 7days old. She said you cant return items that are 7days old. Yet on...
Read full review of Rainbow Shopsmanager and employees
Good morning i was shopping Sunday afternoon around 5pm and i found a lady that used to work with me and she got fired for calling out the first week she was employed with us well she approached me right at the door and started harassing me right there not happy with that she went to the front and started talking with all her coworkers about me they all...
Read full review of Rainbow Shopsstore closing earlier than operating hours
On July 29th, I tried to purchase some last minute outfits before my departure to the Caribbean's. It was 8:30 and the doors were locked. The employees in the store said they were closed. However, its been numerous times when the store is closed sooner than operating hours. I typically don't mind and I go next doors to Ross. But, it frustrates me when you...
Read full review of Rainbow ShopsRainbow Shops Reviews 0
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Overview of Rainbow Shops complaint handling
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Rainbow Shops Contacts
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Rainbow Shops phone numbers+1 (844) 572-4626+1 (844) 572-4626Click up if you have successfully reached Rainbow Shops by calling +1 (844) 572-4626 phone number 0 0 users reported that they have successfully reached Rainbow Shops by calling +1 (844) 572-4626 phone number Click down if you have unsuccessfully reached Rainbow Shops by calling +1 (844) 572-4626 phone number 0 0 users reported that they have UNsuccessfully reached Rainbow Shops by calling +1 (844) 572-4626 phone number
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Rainbow Shops emailscustomerservice@rainbowshops.com100%Confidence score: 100%Support
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Rainbow Shops address980 Alabama Avenue, Brooklyn, New York, 11207, United States
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Rainbow Shops social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 19, 2024
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