Rainbow Shops’s earns a 1.3-star rating from 154 reviews, showing that the majority of customers are dissatisfied with purchases.
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employee wrongly accusing me of theft
I went to the store to exchange an item I left my bags with the employee at the register the employee took my items out of the bag without my permission when I was trying on a clothing item when I returned to the register the employee asked my if I tore off the security tag off one of the clothing items in my bag because it had a hole in the item implying I had shoplifted the item I was very upset and embarrassed I asked the employee her name she would not give me her name she literally accused me of stealing I have never been treated like a criminal thief in a retail store and I although I am complaining about this incident I think the employee should be inserviced on customer service and the consequences that could occur if I had pressed this unlawfull untruthfull accusation I am a good customer to this store but I am not going to return for any further purchases to this store or probably any other rainbow store the store is located in the independence mall in Hamilton twp nj and the incident occurred on Thursday june 29, 2017 do something about the incident please I don't want the employee to lose her job but I would like her to know her wrong doing
rude staff in the store
I went to Rainbow Shops and had a worst time there. People working there were rude and nasty. I admit that I did spend a lot of time there, but that's because I couldn't decided what to buy.
While I was there one of their employees came to me and asked me to live the store if I wasn't planning to buy anything. Terrible! How dare they do such a thing? I was a customer like everybody else and I came there to spent my money and they simply asked me to leave. I will never come back to that store! Does it even matter how much time I spend in the store? Horrible service!
such a money waste
I have ordered two pairs of lovely shoes from www.rainbowshops.com and received my order in a timely manner. Wore my shoes two times and one of the soles fell off! I was very disappointed with the quality.
I contracted Rainbow Shops customer care service and they said that they only accept returns with the original packaging. I said that I have already gotten rid of the boxes and they said sorry then there is nothing we could do.
There was no information about that on their website! I had no idea I was supposed to keep the boxes. Terrible! Such a money waste.
order wasn't full and seller didn't react to our emails
We bought clothes from site www.rainbowshops.com. Their prices weren’t high and they offered free delivery over the order of $100. We placed the order and paid $108. So, the delivery must be for free, but this company charged us anyway. It was strange, but we wanted to get our stuff, therefore we haven’t asked to explain why they took this sum. We got the...
Read full review of Rainbow Shopsthe quality and material were the worst
I ordered clothes from the company www.rainbowshops.com. I was so upset that I have ordered from them. The size and the quality of the dress and blouse were terrible. I haven’t worn them and wanted to return to the seller, but the seller told that he didn’t accept the returns and wouldn’t refund money. I was so disappointed in such services and attitude. Be careful, when you buy from these people.
Sent me the wrong item twice in a two week span. No opportunity to exchange. You have to waste your time and money to right their wrong. Discount codes aren't always the answer.
Order #4282817
Order #4261647
Rude rude workers and racist. I am white and my grandson is white Ang my granddaughter is biracial and we were getting whispers and my grandson heard it. Only saw black employees there also. Couldn't shop because they were staring and gossiping about us. I always spend money in here also and usually ignore them but this time they were horrible.
This store is very un organized and always has very long lines. 4 computers and only 2 lanes only always. They have plenty of staff on duty but choose to run slow lines.
Ashley [protected] values customer
You only shipped 4items of my 9item order.i order alot, stephanie Perry 3710 hickory grove rd mt.holly 28120 email.stephanieperry4444@gmail.com [protected]
My shipping tracking [protected]..I've talked to fed ex and they do not have it.i pay extra so it will get to me so my money was wasted.
I went in to the store today, after 30 plus minutes of shopping I go to check out and they told me "cards only". There was no sign at the front door and they didn't inform me as I walked in. The store closed at 6 and I lost out shopping somewhere else. The worst part was the lack of professionalism and they were extremely disrespectful and rude...
I had mad a purchase and the whole call itself was rude and unprofessional. One lady or both where home i guys tv blast ride and ghetto. I need to speak with someone in addressing this issue Avllon seals615-707-8254 if someone can give me a call as soon as possible that would be greatly appreciated
Ordered some clothing on the 24th of May and I did not receive an order # I also do not see any record of the items ordered
I called regarding an order that is damaged, and I wanted to receive information on how my refund would be processed. Both representatives I spoke w/were extremely rude. I asked for a supervisor and I was told no supervisor was on duty and got hung up on twice. I'm extremely fearious and will like a call back from upper management asap. [protected]
I have called customer service and also the store and emailed I have been told a manager named Sharon is supposed to call me back about a sensor that was left on an item at the store. I have requested my money back and Sharon refuses to call me back
Rainbow Shops Reviews 0
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Overview of Rainbow Shops complaint handling
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Rainbow Shops Contacts
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Rainbow Shops phone numbers+1 (844) 572-4626+1 (844) 572-4626Click up if you have successfully reached Rainbow Shops by calling +1 (844) 572-4626 phone number 0 0 users reported that they have successfully reached Rainbow Shops by calling +1 (844) 572-4626 phone number Click down if you have unsuccessfully reached Rainbow Shops by calling +1 (844) 572-4626 phone number 0 0 users reported that they have UNsuccessfully reached Rainbow Shops by calling +1 (844) 572-4626 phone number
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Rainbow Shops emailscustomerservice@rainbowshops.com100%Confidence score: 100%Support
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Rainbow Shops address980 Alabama Avenue, Brooklyn, New York, 11207, United States
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Rainbow Shops social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 19, 2024
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