Reader's Digest / Trusted Media Brands’s earns a 2.8-star rating from 106 reviews, showing that the majority of readers are somewhat satisfied with content and services.
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did not order
I DID NOT ORDER any book or anything else from you or any other company. You said I order VOL 4-12 THE BUNGLOW AN YOU ARE CHARGING ME $31.29 I DID NOT ORDER THIS I DID NOT GET THIS SO PLEASE DON'T SEND ME ANYMORE BILLS. I 'M NOT PAYING YOU ANYTHING ACC # [protected] IF YOU HAVE ANY QUESTIONS Call me at [protected]
false contest
I recieved a piece of paper telling me to go to there website and play the ssvault game and unlock the vault and win money well went to this so called site but no contest or anything for this i really think someone should really investigate this sweepstake company aka books cuz its all lies everything they send out is lies
The complaint has been investigated and resolved to the customer’s satisfaction.
My name is Sylvie. I work for Reader’s Digest in Customer Care and I just came across your post.
I am sorry that you were unable to find the contest at rd.ca/ssvault. If you are using Google or another search engine, it is possible that you will not find it. When you have a web address (URL), all you need to do is type it into the address bar.
I’ve included a screenshot to show where you should type the address. This will take you directly to the contest and you may then enter.
I hope you will try again.
Sylvie Robert
E-Care Coordinator
not available in our area
I have received an entry card from Readers Digest about the Nikon S6200 Camera. The card does not say that it is only good in a certain Province or Country. When I entered (readersdigest.ca/coolpix) it took me to a site that doesn't have a place to enter the access code of 72449. I don't appreciate the fact that this is sent to a Canadian address but according to the site is available in Alberta. Please check this for me and email me at [protected]@gmail.com.
Yours truly
Mary-Lou Burrell
Norwood, Ontario
I went on the internet on readersdigest.ca/coolpix and did not get anywhere in order to enter my access code. I also noticed that someone else had the same access code as me. How can that be possible? Does every one have the same code number? Anita
Received the same card, no problem. I live in Port Hope On. I have had problems with other RD contests in the past. I called their toll free number and they always fixed the problem. Hope this will help. Lynn S
wwww.rd.ca/ssvault
Readers Digest should be investigated regarding cash give a ways to get orders for videos or books etc.
Have received mail since may 2011 with promises Millions of $ will be paid out, however no one has received the promised winnings.
Also the invoicing and statements are never correct.
I feel the company has perfected the SCAM ARTIST business.
Sweepstakes Entry's being returned
I have been entering sweepstakes to Reader’s Digest for years.
I recently mailed out - Entry Form: OH 1634 P,
Assigned Plan Code: MI/10 with Return of this validated form by
April 19, 2012.
Today, on Saturday, March 24, 2012 I received in my mailbox the exact same envelope I just mailed out to Reader's Digest with:
‘RETURN TO SENDER: READERS DIGEST, BOX CLOSED, UNABLE TO FORWARD, RETURN TO SENDER dated 03/22/12 plus
a lot of other numbers.
This needs to be investigated, please.
The complaint has been investigated and resolved to the customer’s satisfaction.
they [ick sending me books I never ordered and the last book I returned it bck with out opening it and they are still billing me for it.
I Steven Sanchez have received numerous books from readers digest, but I have never ordered these books. I returned the last book reader's digest sent me on December 2011 and I never opened the package. I returned the package back to the US Post Ofice, but they are still billing me $31.21 . The reader's digest corporation is wrong because I never ordered the book and I returned it back with out opening it. My name is Steven Sanchez and I live in 8045 NW 28th Pl
Sunrise Florida 33322 my cell phone number is [protected].
Sincerely,
Steven Sanchez
The complaint has been investigated and resolved to the customer’s satisfaction.
Un-authorized Payment recevied from My credit card
Without my knowledge they are taken Rs.400/- on 25/05/2011 through my credit card, actually I sent to surrender to my SBI Card on 8th march2011, SBI credit card department people how they were paid for rs.400/-, to Deareds Digest BHEL I Pvt Ltd New Delhi.After surrender they were paid Money for Rs.400/ from 25/05/2011, Both SBI credit card department and Readers Digest people officials.This shows gambling.
this shows gambling and cheating the people.
I was carefully particapating in Readers Digest $2500 give-away. I made sure I pressed no thank you to any orders. Well they sent me a book and a subscription without me ordering it. I did get the subscription reversed after hours on the phone. But I will never participate or recommend them to anyone. They are not the same company that they use to be. Avoid at all cost.
i have received 3 sample checks with 2600000, 8200000, 5000000& soo on, from reader digest along with car prize to attached on 05/01/2010 .it should be reply with in 72hrs, deadline opf 2 weeks, shall i reply for it?
I have participated in Readers digest Rs 1 crore sweepstakers.I have got a final call but that requires a silver coin steeker which is missing in my envelop .Please let me know what i have to do.
hi this is a fraud i sign up for a whole year of reader digest but will not be renew it .I get a card for a chance for a ipod access code82756 and cannot find any site this is not fair to the people
So I spoke with Reader's Digest. Here is the number I called: [protected]. My goal was an immediate credit reversal and wanted to know how they got my Visa info
After hemming and hawing, they reversed it right then. How they got my info? I guess I called over the weekend and gave it to them. I said kind of hard considering it was spent in the emergency room. Couldn't argue so sending a new PAPER invoice which is how I only have ever paid by (free gift subscription) check for over 10 years! Pretty sketchy but can't argue with results. Suggestion: be very aggressive and try to keep your bank out of it.
Readers Digest just billed me on my credit card. I don't even know how they got the number! I always pay by check for a paper trail in my register! Illegal. Calling them today for explanation.
READER´S DIGEST IS A BIG SCAM, THEY HAVE NOT "REAL" CONTESTS AND THEY DONT PAY ANYTHING TO YOU, BUT AS SOON THEY SEE YOU CAN START BUYING THEIR BOOKS, CD´S, ETC, BECAUSE YOU THINK THAT YOU CAN WIN A BIG PRIZE THROUGH THEM, YOU ARE IN A BIG TROUBLE, THEY WILL PUSH YOU TO BUY THEIR PRODUCTS ALL THE TIME WITH MANY PROMISES, TELLING YOU THAT YOU ARE CLOSE TO WIN AND TO BE DECLARED THE CUSTOMER OF THE YEAR, YOU WILL HAVE TO PAY TOO MUCH MONEY FOR NOTHING.
I´M TELLING TO EVERYBODY... DON´T DEAL WITH READER´S DIGEST IN ANY WAY, DON´T LOSE TIME AND A LOT OF MONEY, KEEP THEM AWAY FROM YOU, NEVER REPLY A MAIL FROM THEM.
STEALING IDENTITY
I received in the mail a letter from Reader's Digest. The letter came in a plain white envelope, post marked from Canada. It also had a check in it for $3, 481.10. The check was made out from AIG Annuity Insurance Company The letter said I had won a lump sum payout of $255, 069.00. The check I received was to cover any charges that may be required befor I recive my funds. It was singed by Jonathan Walsh, Prize Disbursement. Nice pictuer of him too. To receive my funds I was to contact Paul Givon or Erika Cohn at [protected] to activate my claim before I deposit the check in my bank. When I called the man was very Vague about how I won the money. He said I had to put the check in my bank and then call him back. At that point he would get the information he need to put the rest of the money into my account. Big Red Flag went up in my head. I looked Reader's Digest up on the internet. Checked for Sweepstakes rip off and found out the letter was a rip off. My big concern is people who would take this serious and not think to look in to it before they put the money in the bank.
My name is Sylvie. I work for Reader’s Digest in Customer Care and I just came across your post.
Thanks for pointing out that the letter you received was fraudulent. Unfortunately, there are unscrupulous people out there who will use the Reader’s Digest name (and others) to try to part people with their money.
I just wanted to mention that you should never have to pay to receive a prize that you have won from a reputable company. Reader’s Digest does not require any such payment.
For more Fraud Prevention Tips, you can go to rd.com, and click on Customer Care at the bottom of the page.
Thanks again for taking the time to make people aware.
Sylvie Robert
E-Care Coordinator
Reader’s Digest
received book I didn't order
I received the book 1001 Home Remedies, that i didn't order, i am also concerned about the opening or a credit account, that i didn't request.
The book came with a bill for £18.98 - £14.99 for the book plus postage.
This book is on Amazon for £5.00 new.
What a rip-off
No instruction on sending the book back and customer service permanently busy. emails sent to them, but not holding my breathe after reading other complaints
The complaint has been investigated and resolved to the customer’s satisfaction.
Junk Mail Sold Information
My mom bought me a subscription in December. Several weeks later, I started receiving a flood of junk mail from third parties. The reason I know it was RD is because they spelled my name incorrectly both on my RD subscription and on every piece of junk mail. It is now mid-April and I am still receiving 4 or 5 pieces of junk mail a week. I called 10 of the companies and now write "return to sender" on my mail. In addition, I have gone to catalogChoice.org and selected some to remove my name from. Not all the companies are listed, however. Has anyone had this problem and what was their solution? Is it even legal for RD to sell my information since I personally never signed an agreement form for this?
My mom bought me a subscription in December. Several weeks later, I started receiving a flood of junk mail from third parties. The reason I know it was RD is because they spelled my name incorrectly both on my RD subscription and on every piece of junk mail. It is now mid-April and I am still receiving 4 or 5 pieces of junk mail a week. I called 10 of the companies and now write "return to sender" on my mail. In addition, I have gone to catalogChoice.org and selected some to remove my name from. Not all the companies are listed, however. Has anyone had this problem and what was their solution? Is it even legal for RD to sell my information since I personally never signed an agreement form for this?
access code supplied not accepted
Included with my Readers Digest was a chance to win 1 of 3 Nintendo Wii. When I logged on to the website and entered the Access Code 51345 it was rejected as not a valid code. This is FALSE ADVERTISING and why are these contests published with INCORRECT ACCESS CODES. the contest closes April 30 th close to midnight. Disgruntled Readers Digest Reader
Read full review of Reader's Digest / Trusted Media Brandsdid not order, did not receive
Received a bill today addressed to t lewis 714 lake forest drive, vicksburg, ms 39183 for $31.00 past due for above listed which I never ordered and never received. Do not know what it is.
Note on bill: pay before dec7, 2010
The complaint has been investigated and resolved to the customer’s satisfaction.
My name is Sylvie. I work for Reader’s Digest in Customer Care and I just came across your post.
I am sorry that you received for product you do not believe you ordered or received. If this has not yet been resolved, I invite you to call us at [protected] or to email us at customercare@rd.com.
One of our agents will be most happy to help you with this. When calling or emailing, please be sure to provide your complete postal address so that we may locate your account in order to provide the best possible service.
Thank you for your patience.
Sylvie Robert / E-Care Coordinator
URL not found
My name is sylvie and i work for reader's digest in customer care.
If you are trying to find the link www.Rd.Ca/ssvault through a search engine (Google, yahoo, etc.), it is possible that you will not be able to access the website to enter the contest. Some of our contests are "by invitation only" and also cannot be found through our main website.
To access the url provided on the card you received, you must type it in the address bar of your web browser (See attached).
You may also click "file" then "open" in your web browser (For example, internet explorer) and type the address in the space provided. Be sure to type the address in lower case as upper case may not work.
If you are using web tv or aol, you may be unable to access the website.
If you have any questions, you can view our faqs at www.Rd.Ca/contact.
Sylvie robert
E-care coordinator
Reader's digest canada
The complaint has been investigated and resolved to the customer’s satisfaction.
unable to stop even ater notified
Starts by Sending Free Books! Then start Shipping Aditional
Books About every 6 to 8 Weeks!
Tried Refusing and marked So + Return to Sender
Not ordered!
Then tried calling Customer Service, who advised no
Account in that name! But to return and then would Cancel!
I Have five free unread! Returned At leas three!no ordered!
Yet continue to ship and Bill!
How else can a person do to stop shippng and billing?
The complaint has been investigated and resolved to the customer’s satisfaction.
bill for something that I did not order
READERS DIGEST CHRISTMAS LIST
I will not pay for something that I did order billed 30.71 for Vol 5-10 The Christmast List .
Is this really Reader Digest or a scan?
11-02-10
Tell me with a name Greenhut would I order a Christmas List
i need to change my address from po box 2144 hinesville ga 31310 to 109 Brady Ln NE Ludowici Georiga 31316
My name is kent K. sonshineleatherco@yahoo.com Afew months ago I entered a sweepstakes R.D. and as a result they started sending stuff in the mail and the box said free gift. Also i started getting bills for allthouse free gifts So I called them up and told them I did not order any thing and the item I was suposed to be a free gift . I also told them I did not want to get any more ""free gifts "" and i was not going to makeany payments on my free gift . So next month I get another package so I called them again and they said sorry and to send it back I then told them I was not going to pay the shiping to return it So two weeks later I get a slef adrees lable w/ postage . Today I get another bill for the item returned so is there an atturney out there that would like to repasent me in a sute . I am tird of talking to computers and live people that even speek good english and very hard to under stand God BNless Kent (sonshine).
www.readersdigest.ca/ipod
My name is Sylvie and I work for Reader's Digest in Customer Care.
If you are trying to find the link through a search engine (Google, Yahoo, etc.), it is possible that you will not be able to access the website to enter the contest. Some of our contests are "by invitation only" and also cannot be found through our main website.
To access the URL provided on the card you received, you must type it in the address bar of your web browser.
You may also click "File" then "Open" in your web browser (for example, Internet Explorer) and type the address in the space provided. Be sure to type the address in lower case as upper case may not work.
If you are using Web TV or AOL, you may be unable to access the website.
I hope this will be of help to you and I wish you the best of luck.
If you have any questions, you can view our FAQs at www.rd.ca/contact.
Sylvie Robert
E-Care Coordinator
Reader's Digest Canada
The complaint has been investigated and resolved to the customer’s satisfaction.
Attn.
Sylvie
Reader's Digest Customer Service
iPod touch contest not accessible
After entering access code the following message appears
"sorry, the access number you entered is incorrect"
Are we being played for fools by Reader's Digest?
unsolicited mail
Hi
I am really annoyed at readers digest, I recevied a book through my door that I never ordered, in fact I have never ordered anything from them. they said they had sent out 2 envelopes one sayuing yes the other saying no. I did not get any mail from readers digest prior to this. I called them and asked where they got my details from, they said I must have sent the yes envelope back. which is nonsense I would never order anything of readers digest as personally I see them as scam artists. I have wrote 4 emails, I have called them 3 times and still no one is doing anything about this. I want my details removed but also I want to stop them doing this to other people. In the UK it is illegal to send Unsolicited Goods through the post and also illegal to ask for payment. this is an offence and it is what they have done to me. I want some justice here I want an apology, I want to make sure they are not robbing old people with this tactic. I just want a response to my complaint.
I eventually got through to them and told them to collect the book, I also said I wanted a refund for the costs of the phone calls and my time I had to waste to sort it out. They sent me a £5.00 cheque to cover the calls and finally removed my details. Hope that helps.
Interesting. This has happened to me this week. I am writing a letter of compaint and will also complaint to Consumer Direct.
sweepstakes fraud
I received a letter allegedly from Readers Digest Ref: # RDT57-R988, addressed at 1125 16th Ave. Roosevelt, NY. 11575 Phone [protected]. It had my correct name on this ‘official looking’ sweepstakes letter saying I won $265, 069.00. I also received a check in the amount of $3, 780.50 from Bristol West Insurance Company, the check appears to be real in every way that I can tell. I was instructed to call the above number when I spoke to a male Mark Covila & a female named Erika Cohn who stated I must activate my claim by depositing this check in my bank account. I am a retired police officer so I called Readers Digest first who stated that I did not win their sweepstakes & that they think this is a fraud. I called Mark Covilla back & asked him what’s was going on but he just got nervous & hung up. A search of the Internet reveals that Mark Covilla has been dong check fraud in the mail for some time now & there are other victims of this crime.
The complaint has been investigated and resolved to the customer’s satisfaction.
Throw those letters away and go back to work...
non payment of vppp article
We are also surprised to see your complaint about non payment of VPP article of Reader digest subscription vide VPP Receipt No P-58981 dated 8 march 2010 for Rs 449/. In this connection to lodge my complaint through you, that This vpp book parcel not accepted by me and returned with remarks that not given any consent to received this parcel. I surprised to see this note first time from the Indian Today as well as Reader Digest. I am the oldest subscriber of tese magazine. No account is outstanding in my name.
I also inform you that One reader digest received from India Today Group in the name of Mr P.Gupta vide subscription No 09-MI-299-ROD9000099657/0-1005 nothing else.
I contact personally to go to Postoffice and find out correct position about this missing parcel.
Thanking you,
Sincerely yours
P.D.Gupta
3/114, Prem Nagar, Dayalbagh, Agra-282005 E-mail [protected]@rediffmail.com, Mob [protected]
www.rd.ca/vault
My name is Sylvie and I work for Reader's Digest in Customer Care.
If you are trying to find the link through a search engine (Google, Yahoo, etc.), it is possible that you will not be able to access the website to enter the contest.
To access it, click "File" then "Open" in your web browser (for example, Internet Explorer) and type the address in the space provided. Be sure to type the address in lower case as upper case may not work.
If you are using Web TV or AOL, you may be unable to access the website.
I hope this will be of help to you and I wish you the best of luck.
If you have any questions, you can view our FAQs at www.rd.ca/contact.
My name is Sylvie and I work for Reader's Digest in Customer Care.
If you are trying to find the link through a search engine (Google, Yahoo, etc.), it is possible that you will not be able to access the website to enter the contest.
To access it, click "File" then "Open" in your web browser (for example, Internet Explorer) and type the address in the space provided. Be sure to type the address in lower case as upper case may not work.
If you are using Web TV or AOL, you may be unable to access the website.
I hope this will be of help to you and I wish you the best of luck.
If you have any questions, you can view our FAQs at www.rd.ca/contact.
I am sorry to learn that you have been unable to access the URL but I can assure you that the contest is open and that it does work.
If you continue to experience difficulties, I invite you to call our Customer Care Centre at [protected] or to visit us at rd.ca/contact.
Sylvie
Reader's Digest Customer Care
The complaint has been investigated and resolved to the customer’s satisfaction.
Hi
I'm Gerri and very angry, I was able to access the page to input the access code, which I did, and was told that it was incorrect, this has happened before with other contests.
Are you just getting names to sell or are these contests really what you say?
It would be nice to know the founding company of your magazine hasn't stopped being one of the best, but your contests leave one wondering.
Dear Sir/Madam,
After returning from extensive vacation overseas last night I saw your bill for products I do not recall ordering.An organization like yours should not avail cheap pretexes to hook-up customers in undesirable manner.
You are threatening me for collection, I see rather complaining to consumer, s affairs for such indecent act.
Please see that you remove my name immediately from your mailing list as I do not intend to receive and pay for the digest.Two copies you mailed me are still in original packing and if you wish I can return them
through post if U agree to pick up the tab.
Sincerely yours,
Muktada Islam
Your CASH free entry ...DOES NOT WORK!
Why advertise what does open?
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Reader's Digest / Trusted Media Brands phone numbers+1 (877) 342-4775+1 (877) 342-4775Click up if you have successfully reached Reader's Digest / Trusted Media Brands by calling +1 (877) 342-4775 phone number 0 0 users reported that they have successfully reached Reader's Digest / Trusted Media Brands by calling +1 (877) 342-4775 phone number Click down if you have unsuccessfully reached Reader's Digest / Trusted Media Brands by calling +1 (877) 342-4775 phone number 0 0 users reported that they have UNsuccessfully reached Reader's Digest / Trusted Media Brands by calling +1 (877) 342-4775 phone number
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Reader's Digest / Trusted Media Brands emailscustomercare@rd.com100%Confidence score: 100%Support
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Reader's Digest / Trusted Media Brands addressPO Box 6095, Harlan, Iowa, 51593, United States
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Hello. I work for Reader’s Digest in Customer Care and I just came across your posts. I wanted to confirm that we have taken care of this for each of you.
The balance for Vol 4-12 The Bunglow has been removed from each of your accounts. Please disregard any further billing invoices you may receive for this book. We apologize for any inconvenience this may have caused.
If you have any further questions, please do not hesitate to call us at [protected] or e-mail us directly at customercare@rd.com.
Krystal
I just got the exact same bill. I neither ordered nor received the misspelled book/journal/whatever (volumes 1-4). Now I have a past-due bill. The website referenced to pay the bill is the actual Reader's Digest website.If the snail mail address (PO BOX 80010/PRESCOTT AZ/[protected]) also belongs to them, then this is fraud on reader's Digest part. If not, it is a scam by somebody else, probably with access to their records, as i did a few months ago get a free subscription (to the magazine, not to "THE BUNGLOW") as part of a promotion..