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I bough a lunch box from Real Canadian Superstore for 10 bucks. I have only used it 2 times and it's already broken. I am sorry to say but the boxes from Dollarama has lasted better (years and years). I did not expect this kind of quality at real canadian superstore. I would like my money back. I do not have the receipt because there was no intention to return anything, However, I had paid by card so you should be able to pull out the receipt based on date and time.
Desired outcome: I would like the refund.
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In case the good is spoiled, Real Canadian Superstore should accept the refund or carry out a replacement irrespective of the fact that no receipt is available provided the buyer is able to substantiate the purchasing evidence in form of her or his card purchase. Approach a store manager but only in case there is a need. Do not try to be rude, but be polite and insistent. If they fail, you would take a stronger position and would move to another supermarket where they care about the quality of offered assets. If the problem is not resolved, shed some light on your case to make others aware of such cases.