CB Car Dealers Renault prayer for replace damaged engine with new one on free of cost as compensation.

Renault review: prayer for replace damaged engine with new one on free of cost as compensation.

Prasun Chakravorty of IN

Nov 25, 2019 12:14 am EST

Resolved

Replied

Respected Sir.
With due regards I am to draw your kind attention towards the following few lines for your sympethetic favour.
That Sir.on assurence given by the advisor of Reenault company sales service at Guwahati about the Renault Duster vehicle as a ever best world class suv car and insiste me to book the same. I had convinced and sold my Mahidra Bollero and purchased one Renaut Duster from your Guwahaty Sales point on 29th Nov/ 2014.
The car was drived only single handed by me and regularly cheaked and serviced through your Guwahati scervice center.
On last 26th Oct/2019 on my phone call request Guwahaty scervice center picked my car from my residece for scervicing, as myself could not afford time to place my vehicle at the scervice center for its scervicing.But after 20 minutes of picked my car from my redence a phone call infomed me that on the way the vehicle had stop its functioning. I rushed to the spot .There the mechanic who came from scervice center to pick my car could not start the vehicle again . Accordingly on suggestion from the scervice centered RSA scervice had taken and thus the vehical toed to the scervice center on the same day.
After long gap on last 22nd November/2019 suddenly a phone call came to me from Guwahaty scervice center informing me that my vehicle's engine has been compleate damaged and it require to replace with new one.The message make me such disappointed that it was like a bolt from blue to me.
As I belived that I have owned Renaut the worlds best brand car of France. Often I proudly declared among people comparing other car with Renault Duster car and felt proud for its best engine quality .Even I often encourage people for book renault duster car only for its best engine condition and sockar quaity. But sir.now i am convinced that I was wrong.Renault is a prestigious brand of France extended their business to India for which me like middle class people can afford their high valued product with great confidence.
But sir its break my heart and make me frustrated to loss the engine just within less then 5 years tenure.
Sir.I am not in a condition to purchase any new car furthar nor I have financial soundness for replace my vehicle with a new engine.Sir i am a patient uder treatment of Chennai appolo hospital which suck my 70% of earning every month in this condition how can I afford a new engine to my vehicle.
Sir please tae needfull action to make my vehicle in running condition by installing a new engine on compensation and thus help me other wise i shall never go to pick my that ruined condition Renault Duster from the service center at Guwahaty.
Thanking you
Prasun Chakravorty
Vehicle Registrion no AS01BP8257.
[protected]@yahoo.com
[protected]

Renault response

Nov 30, 2019 5:05 am EST

Renault customer support contacts

Phone numbers

+33 176 840 404

+44 192 389 5000

Address

13-15 quai Le Gallo, Boulogne-Billancourt, 92513, FR

Website

www.renault.com

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View all Renault contacts

Dear Prasun,

Our team has been informed about your issue. Please be assured, they will assist you further.

Renault response

Nov 30, 2019 5:34 am EST

Renault customer support contacts

Phone numbers

+33 176 840 404

+44 192 389 5000

Address

13-15 quai Le Gallo, Boulogne-Billancourt, 92513, FR

Website

www.renault.com

File a complaint Write a review

View all Renault contacts

Dear Prasun,

As checked, we understand that our team got in touch with you and shared the requisite information in this regard. In the case of any support required, please feel free to contact us at 1800-300-44444.

Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

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Renault Contacts

Renault phone numbers

+33 176 840 404
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43%
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France

+44 192 389 5000
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+64 92 816 611
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33%
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+32 23 347 611
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20%
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+45 80 889 400
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50%
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+358 207 997 700
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60%
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Finland

+49 223 2730
+49 223 2730

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Germany

+353 605 5500
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71%
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Ireland

+39 641 561
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+31 203 549 333
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+47 23 376 100
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33%
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+48 225 411 000
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33%
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Poland And Baltic Countries

+351 218 361 000
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71%
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+7 495 775 4035
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33%
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+34 902 333 500
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+46 858 575 200
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+41 447 770 200
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+90 216 645 6690
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100%
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+86 106 561 8666
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+852 29 273 538
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+91 443 910 4200
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+81 120 676 365
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+966 114 790 550
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67%
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+84 904 695 069
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+54 147 782 000
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Argentina

+55 413 380 2000
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33%
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+52 555 279 5000
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Mexico

More phone numbers

Renault emails

Renault.india2@gmail.com

100%
Confidence score: 100%

Support

customer@renault.com

100%
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Support

Renault address

13-15 quai Le Gallo, Boulogne-Billancourt, 92513, France

Renault social media
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