Republic Tobacco / Republic Group
Reviews and Complaints

Contaminated product by unknown substance.

Please help me on this one.

The last bag of Gambler Menthol Pipe Tobacco I purchased last week, has me very concerned. I purchased it from Tobacco King and Vape in Wilkes Barre, PA.

Halfway into the bag, I started coming across little round balls. When squished they turn it a very fine black/brown dust. I then poured the bag out and there were quite a few of them. After moving the tobacco to the side, a large amount of this dark dust was on my table.

What is this substance I have been smoking? I am very concerned.

Please respond ASAP.

The SKU is [protected] 0 and above it is printed GPMMT-EA-CACA.

The last 2 large bags of the Gambler Tobacco I purchased were terribly dry. They were so dry that almost every time I placed the tobacco in my machine, it got stuck! The tobacco was so fine when I first opened the bag that it was comparable to what it’s like when you get to the bottom of the bag. I was and still am very disappointed. I’ve never had this problem b4 with any of the bags. I use the Light tobacco, the Silver bag and I always buy the largest bag.

I purchased this orange cigarette machine about a month ago at the discount smoke shop in Post Falls Idaho. It looked heavy duty and would last a long time so I spent right at Fifty Dollars, I didn’t have to throw away. It worked great for the first couple of weeks then started not filling up but half way every other cigarette I rolled with it. Now I get the first one rolled and all the rest are filled half way or less, we have cleaned it and took care with it, I planned when spending that much to be using it a long time. Can’t use at all now.

I’m been buying gambler to cut mental tobacco for cigarettes past several years. And the last 2 big bags I brought where so dried out that the cigarette tobacco was Crumbling a part. I by myself at the same store all the time and it used to be good Quality. But like I stated it has been very poor quality the last 2 bags. I Purchase 2bags of tube cut menthol cigarette tobacco on February 18 2022 from the shop in Milford PA

This product worked great until recently... Been having issues with not filling the cigarette but only halfway... Very disappointed... I have read many reviews of other people having the same issues... Can I return the product where I bought it for a full refund? I've only had it for 2 months! I bought it from a small tobacco supplier in Zephyrhills Florida.. what is the return policy with these stores that sell your product... The box says one year warranty.. this product cost me $57. I really don't want to call the better Business bureau.. let's see if we can get this resolved I'd like a full refund thank you

I opened my can of drum tobacco, and the whole inside of the can is rusty.
It is not tobacco..definitely rust..
I tried to scrape it off, but since it is rust, it is not moving. I know smoking is not recommended, but smoking tobacco with rust dust in it seems to be dangerous.
I never had this problem in the past and have been purchasing drum tobacco for years.
I hope this can be resolved .
Sincerely,
Patrick kolten

I recently purchased a 12 ounce bag of high card regular pipe tobacco. While rolling a cigarette I discovered a large piece of what appears to be black leather or some such foreign material. It is triangular in shape and could be a piece off of a shoe or boot, maybe a glove. It is hard like a piece of plastic covering which has been cracked by the sun. Definitely not tobacco.

Hi,

Maybe you've heard this before, but I wish you would package your tubes in more sturdy cartons. Many of my purchases have dozens of crushed tubes when they arrive. It seems for a few cents more, the packing could be made more protective.

Thanks,
John

[protected]@comcast.net

I've been a consumer of the Largo menthol pipe tobacco for a long time. Until the last 2 purchases of the 1lb bags I have been satisfied.
The problem is the amount of stems in the product. Yes, I understand some are going to end up in the bag but now it's gotten so bad I feel I need to bring this to your attention.

It's a huge waste of my money. As the stems are not pleasant to smoke.

I do not want to change brands. I'd like this problem addressed.

Eric Charles
1645 Polk St
Eugene Oregon. 97402

Thank you.

We were huge fans of product until the last 3-4 mo. Especially today 08/24/2021. Went to 4 different stores to get tobacco and all 4 same problem... So dry I have never had it be so dry that I couldn't hear my bowl of rice crispier snap, crackle, pop over my husband trying to roll a cig with this junk it was total waste of my time and especially gas! I would like to maybe get a refund, I believe $60.00 is a fair amount for my time wasted, fuel burnt up looking and for the 2 bags of wasted tobacco that can not be returned thank you

I buy these king cut tube filters . they use to be good. Now
Every Time I buy 2 or 3 boxes. The filters are terrible messed up. Where no tobacco will go in the filter. Please fix this problem. Its like whoever fills the boxes, squeezes the
Filters shut. Then tapes the boxes up. Then I buy them.
And they about 95 of them are messed up. I ban using these
Filters for 5 years now. And in like them. Please, who ever is destroying the filters. Please stop it. Sincerely
Carol boles

I've been purchasing gambler menthol tobacco for many years. Recently I've noticed quality greatly going downhill.
My last bag was totally unrollable!
I thought maybe it was the store I purchased it from, so I went somewhere else and bought more... nope! Same quality. What can I do? They will not refund my money because bag was opened. Im very unsatisfied and would like revolution please.

I have been buying your product for years but lately 60% of papers have been crushed and not useable. Thanks for listening.

I've been purchasing gambler for many years now, and the quality has gone down recently . Instead of a nice long leaf cut, all I see is more tiny pieces and some weird 'stick' looking pieces. What's up ? Now it seems I have to add more words to my complaint, want to hear about my many years of buying this product ? Now I have to maybe search around for a different brand, to get the same, or near same as gambler 'has' been !

I purchase your Gambler Tobacco on a regular basis and (regardless of the size of tobacco bag I purchase) from the moment I open the bag the contents within are extremely dry. It is unnerving this happens on a continual basis. I would sincerely appreciate it if your company would provide our Booneville Arkansas local tobacco store with fresh tobacco.

Opened can seemed extremely fresh can was sealed but noticed different aroma and noticed residue on walls as I mistook for resin was total rust .after 20 yrs enjoying this product I never seen a hard can like this.[protected]@gmail.[protected] Lodi CA USA.i also smoked most of it before realizing that the extent of rust was bad and will return the other can tomorrow because I bought two cans at purchase.thank you

We have been buying the gambler 200 cigarette filter tubes for some time now but lately the last 3 boxes of tubes are not fitting we had to cut the tube to make them work. This is getting old these are the only tubes sold in Utah so once a box is messed up we are out of luck. Now I have to make the complaint longer for it to be looked at wow just to the point your filters are messed up